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    <title>FreeDriverSiteBlog - KnowledgeBaseArticles</title>
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      <body xmlns="http://www.w3.org/1999/xhtml">Interesting situation.  Had a Dell
D820 laptop connecting to a Windows Server VPN (PPTP).  Added a Dell E6500 laptop
to the network and it would not connect to the VPN or it would connect and randomly
disconnect within minutes of connecting (mostly VPN error 619, sometimes VPN error
800).  Updating the router firmware and drivers on new laptop did not solve
the problem.  New laptop and VPN worked fine on other networks. 
<p>
Router - LinkSys WRT54GS v5
</p><p>
Modem - Speedstream 5100
</p><p>
In the initial setup that had worked for several years, the modem was doing the PPPOE
authentication to ATT DSL.  After this problem occurred, we put the modem into
bridge mode and setup the router to do the PPPOE authentication.  VOILA. 
This solved the problem and now all computers on the LAN can connect to the VPN.
</p><p>
To Make these changes:
</p><p><span style="WIDOWS: 2; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; BORDER-COLLAPSE: separate; FONT: medium 'Times New Roman'; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: rgb(0,0,0); WORD-SPACING: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px" class="Apple-style-span"><span style="FONT-FAMILY: Verdana; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px" class="Apple-style-span"><font size="2">Step
1: Put the modem in Bridge Mode:  Connect to the DSL modem directly and reset
the configuration to factory defaults.  To get to the configuration page
of the modem goto 192.168.0.1 (or whatever address the modem shows on the bottom) from
a web browser and click the advanced button on the left.  Then click on
the Reset Modem button below.  You will be asked for your modem access code
which is a yellow sticker on the bottom of the modem.  Once the modem has
been reset, close the browser window and reinstall the router.<br /><br />
Step 2: Setup PPPOE on router:  With the router connected, open a web browser
and goto 192.168.1.1 (or whatever the address of your router is - use IPCONFIG and
use the Gateway address if unsure) and enter your password to access the router, (by
default, the password is "admin" and the User ID is left blank). Once in the router, on
the Setup page, select PPPoE as the login type and enter your DSL UserID and password.
Set the Time Zone setting and click Save Changes.<span class="Apple-converted-space"> </span><br /><br />
Step 3: Setup your wireless configuration and security as you normally would.<br /><br />
Try your VPN Connection.</font></span></span></p><img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=88d63e35-e0b8-4f97-a04b-ddfa0b14e362" /></body>
      <title>VPN will not connect or disconnects with VPN error 619 randomly</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,88d63e35-e0b8-4f97-a04b-ddfa0b14e362.aspx</guid>
      <link>http://blog.freedriversite.com/2010/01/04/VPNWillNotConnectOrDisconnectsWithVPNError619Randomly.aspx</link>
      <pubDate>Mon, 04 Jan 2010 16:57:44 GMT</pubDate>
      <description>Interesting situation.&amp;nbsp; Had a Dell D820 laptop connecting to a Windows Server VPN (PPTP).&amp;nbsp; Added a Dell E6500 laptop to the network and it would not connect to the VPN or it would connect and randomly disconnect within minutes of connecting (mostly VPN error 619, sometimes VPN error 800).&amp;nbsp; Updating the&amp;nbsp;router firmware and drivers on new laptop did not&amp;nbsp;solve the problem.&amp;nbsp; New laptop and VPN worked fine on other networks.
&lt;p&gt;
Router - LinkSys WRT54GS v5
&lt;/p&gt;
&lt;p&gt;
Modem - Speedstream 5100
&lt;/p&gt;
&lt;p&gt;
In the initial setup that had worked for several years, the modem was doing the PPPOE
authentication to ATT DSL.&amp;nbsp; After this problem occurred, we put the modem into
bridge mode and setup the router to do the PPPOE authentication.&amp;nbsp; VOILA.&amp;nbsp;
This solved the problem and now all computers on the LAN can connect to the VPN.
&lt;/p&gt;
&lt;p&gt;
To Make these changes:
&lt;/p&gt;
&lt;p&gt;
&lt;span style="WIDOWS: 2; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; BORDER-COLLAPSE: separate; FONT: medium 'Times New Roman'; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: rgb(0,0,0); WORD-SPACING: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px" class=Apple-style-span&gt;&lt;span style="FONT-FAMILY: Verdana; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px" class=Apple-style-span&gt;&lt;font size=2&gt;Step
1: Put the modem in Bridge Mode:&amp;nbsp; Connect to the DSL modem directly and reset
the configuration to factory defaults.&amp;nbsp;&amp;nbsp;To get to the configuration page
of the modem goto 192.168.0.1 (or whatever address the modem shows on the bottom)&amp;nbsp;from
a web browser and click the advanced button on the left.&amp;nbsp;&amp;nbsp;Then click on
the Reset Modem button below.&amp;nbsp;&amp;nbsp;You will be asked for your modem access code
which is a yellow sticker on the bottom of the modem.&amp;nbsp;&amp;nbsp;Once the modem has
been reset, close the browser window and reinstall the router.&lt;br&gt;
&lt;br&gt;
Step 2: Setup PPPOE on router:&amp;nbsp; With the router connected, open a web browser
and goto 192.168.1.1 (or whatever the address of your router is - use IPCONFIG and
use the Gateway address if unsure) and enter your password to access the router, (by
default, the password is "admin" and the User ID is left blank). Once in the router,&amp;nbsp;on
the Setup page, select PPPoE as the login type and enter your DSL UserID and password.
Set the Time Zone setting and click Save Changes.&lt;span class=Apple-converted-space&gt;&amp;nbsp;&lt;/span&gt;
&lt;br&gt;
&lt;br&gt;
Step 3: Setup your wireless configuration and security as you normally would.&lt;br&gt;
&lt;br&gt;
Try your VPN Connection.&lt;/font&gt;&lt;/span&gt;&lt;/span&gt;
&lt;/p&gt;
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      <category>KnowledgeBaseArticles</category>
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      <body xmlns="http://www.w3.org/1999/xhtml">I had a drive that was going out. 
Kept getting error 29004 when trying to create a Ghost image of the drive.  The
resulting image was useless because when trying to restore it, it said unexpected
end of file.  Also when cloning, the drive backed up 120-125% instead of 100
which was strange.  
<br /><br />
After researching, I found these options:<br /><br /><font size="-1" face="ARIAL,MS SANS SERIF,UNIVERS,HELVETICA"><b><font color="#ff0000"></font></b></font>This
problem appears to be due to the way Ghost is accessing the drive. To resolve the
problem, recreate the image using the -FNI switch to start Ghost:<br /><br /><tt>Ghost -FNI</tt><br /><br />
If that does not work, recreate with the -FFX switch also:<br /><br /><tt>Ghost -FFX -FNI</tt><br /><br />
These switches force Ghost to use a different method for accessing the drive.<br /><br /><b>Alternate cause and solution</b><br />
If this error occurs regardless of your Ghost version, it is probably due to bad sectors
on the destination drive if restoring an image, or due to bad sectors on the source
drive if creating an image. Run Scandisk, CheckDisk, or Norton Disk Doctor with a
thorough surface test.<br /><br />
If the problem persists, run Ghost with the -BFC switch. This will allow Ghost to
ignore up to 500 bad blocks on the destination drive. 
<br /><br />
To clone a disk that has numerous bad sectors, run Ghost with the -FRO switch. This
instructs Ghost to continue cloning regardless of the number of bad sectors.<br /><br />
If the problem continues, contact the hard drive manufacturer and obtain the diagnostic
program for your specific hard drive. Run the diagnostic program on the hard drive
and see if this resolves the problem.<br /><br />
In Ghost PE on MiniPE I was able to use the -FRO switch by choosing options and force
cloning and saving the options.<br /><p></p><img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=44be581e-80b7-4571-9414-c026522e7847" /></body>
      <title>Ghost drive cloning "29004 Read sector failure..." or "Bad blocks encountered" while restoring an image</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,44be581e-80b7-4571-9414-c026522e7847.aspx</guid>
      <link>http://blog.freedriversite.com/2009/11/07/GhostDriveCloning29004ReadSectorFailureOrBadBlocksEncounteredWhileRestoringAnImage.aspx</link>
      <pubDate>Sat, 07 Nov 2009 16:58:25 GMT</pubDate>
      <description>I had a drive that was going out.&amp;nbsp; Kept getting error 29004 when trying to create a Ghost image of the drive.&amp;nbsp; The resulting image was useless because when trying to restore it, it said unexpected end of file.&amp;nbsp; Also when cloning, the drive backed up 120-125% instead of 100 which was strange.&amp;nbsp; &lt;br&gt;
&lt;br&gt;
After researching, I found these options:&lt;br&gt;
&lt;br&gt;
&lt;font size="-1" face="ARIAL,MS SANS SERIF,UNIVERS,HELVETICA"&gt;&lt;b&gt;&lt;font color="#ff0000"&gt;&lt;/font&gt;&lt;/b&gt;&lt;/font&gt;This
problem appears to be due to the way Ghost is accessing the drive. To resolve the
problem, recreate the image using the -FNI switch to start Ghost:&lt;br&gt;
&lt;br&gt;
&lt;tt&gt;Ghost -FNI&lt;/tt&gt;
&lt;br&gt;
&lt;br&gt;
If that does not work, recreate with the -FFX switch also:&lt;br&gt;
&lt;br&gt;
&lt;tt&gt;Ghost -FFX -FNI&lt;/tt&gt;
&lt;br&gt;
&lt;br&gt;
These switches force Ghost to use a different method for accessing the drive.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;Alternate cause and solution&lt;/b&gt;
&lt;br&gt;
If this error occurs regardless of your Ghost version, it is probably due to bad sectors
on the destination drive if restoring an image, or due to bad sectors on the source
drive if creating an image. Run Scandisk, CheckDisk, or Norton Disk Doctor with a
thorough surface test.&lt;br&gt;
&lt;br&gt;
If the problem persists, run Ghost with the -BFC switch. This will allow Ghost to
ignore up to 500 bad blocks on the destination drive. 
&lt;br&gt;
&lt;br&gt;
To clone a disk that has numerous bad sectors, run Ghost with the -FRO switch. This
instructs Ghost to continue cloning regardless of the number of bad sectors.&lt;br&gt;
&lt;br&gt;
If the problem continues, contact the hard drive manufacturer and obtain the diagnostic
program for your specific hard drive. Run the diagnostic program on the hard drive
and see if this resolves the problem.&lt;br&gt;
&lt;br&gt;
In Ghost PE on MiniPE I was able to use the -FRO switch by choosing options and force
cloning and saving the options.&lt;br&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=44be581e-80b7-4571-9414-c026522e7847" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,44be581e-80b7-4571-9414-c026522e7847.aspx</comments>
      <category>KnowledgeBaseArticles</category>
      <category>Windows XP</category>
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      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
          <table class="stg_table tborder">
            <thead class="thead">
              <tr>
                <th>
                  <p align="left">
                    <b>
                      <font color="#000000" size="2">To fix this issue:</font>
                    </b>
                  </p>
                  <p>
                    <b>
                      <font size="6">
                        <font color="red">STEP ONE:</font>
                      </font>
                    </b>
                  </p>
                </th>
              </tr>
            </thead>
            <tbody>
              <tr class="alt2">
                <td>
                  <b>
                    <font size="5">
                      <font color="blue">Logon to the Computer</font>
                    </font>
                  </b>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <div style="MARGIN: 20px 10px">
          <div style="PADDING-LEFT: 25px; PADDING-RIGHT: 25px">
            <div style="BORDER-BOTTOM: #ccc 1px dotted; BORDER-LEFT: #ccc 3px dotted; BACKGROUND: #fff2f4; BORDER-TOP: #ccc 1px dotted; BORDER-RIGHT: #ccc 1px dotted">
              <div style="BORDER-BOTTOM: #ccc 1px dotted; BORDER-LEFT: #ccc 3px dotted; PADDING-BOTTOM: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 5px; BACKGROUND: #ffc6c6; BORDER-TOP: #ccc 1px dotted; BORDER-RIGHT: #ccc 1px dotted; PADDING-TOP: 0px">
                <font color="#ff0000">
                  <b>
                    <em>WARNING</em>
                  </b>
                </font>
              </div>
              <table border="0" width="100%">
                <tbody>
                  <tr>
                    <td width="5%">
  
</td>
                    <td width="90%">
                      <b>
                        <font size="3">You must be logged on to an administrator account</font>
                      </b> from
step 1 or 2 below before you can move on to do either the OPTION ONE or OPTION TWO
sections.</td>
                    <td width="5%">
                      <img alt="" src="http://www.vistax64.com/images/warn.png" />
                    </td>
                  </tr>
                </tbody>
              </table>
            </div>
          </div>
        </div>
        <blockquote>
          <font size="3">
            <b>1. </b>
            <b>
              <font color="navy">Logon to another</font> Administrator <font color="#000080">account</font></b>.</font>
          <br />
          <b>
            <font color="red">NOTE:</font>
          </b>
          <i>If you do not have another Administrator
account, then proceed to step 2</i>. <blockquote>A) Go to <b><font color="red">OPTION
ONE</font></b> or <font color="red"><b>OPTION TWO</b></font>.<br /></blockquote><font size="3"><b>2. </b><b><font color="navy">Boot into</font> Safe
Mode.</b></font><br /><b><font color="red">NOTE:</font></b><i>You may not need to enable the built-in Administrator
account. If this was the only normal administrator account you had, then <a href="http://www.vistax64.com/tutorials/123496-safe-mode.html" target="_blank"><b><u><font color="#3676a2">Safe
Mode</font></u></b></a> should automatically boot into the built-in Administrator
account</i>. <blockquote>A) If Safe Mode did not boot into the built-in Administrator
account, then enable the <b><a href="http://www.vistax64.com/tutorials/67567-administrator-account.html" target="_blank"><u><font color="#3676a2">Built-in
Administrator</font></u></a></b> account. If it did , then go to step 2C.<br /><br />
B) Logoff in Safe Mode, and then logon to the built-in Administrator account to logon
with that account in Safe Mode.<br /><br />
C) Go to <b><font color="green">OPTION ONE</font></b> or <b><font color="green">OPTION
TWO</font></b>.<br /></blockquote></blockquote>
        <p>
          <br />
          <br />
          <table class="stg_table tborder">
            <thead class="thead">
              <tr>
                <th>
                  <b>
                    <font size="5">
                      <font color="green">OPTION ONE:</font>
                    </font>
                  </b>
                </th>
              </tr>
            </thead>
            <tbody>
              <tr class="alt2">
                <td>
                  <b>
                    <font size="5">
                      <font color="blue">Fix the User Account Profile</font>
                    </font>
                  </b>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <blockquote>
          <b>
            <font size="3">1.</font>
          </b> Open the Start menu.<br /><br /><b><font size="3">2.</font></b> In the white line (Start Search) area, type <b>regedit</b> and
press <b>Enter</b>.<br /><br /><b><font size="3">3.</font></b> If prompted, either click on <b>Continue</b> or enter
the <b>password</b> for the Administrator account.<br /><br /><b><font size="3">4.</font></b> In regedit, go to: (See screenshot below step 5)<br /><b>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList</b><br /><br /><b><font size="3">5.</font></b> In the left pane, look for the <b>S-1-5.....</b> folder
(<b>SID</b> key) with the long number that has <b>.bak</b> at the end of the numbers. 
<br />
(See screenshots below steps 6A and 7B)<br /><b><font color="red">NOTE:</font></b><br /><b><font color="red">A)</font></b><i>In the right pane, look at the <b>ProfileImagePath</b> to
verify that this is the user account profile that has the error</i>.<br /><b><font color="red">B)</font></b><i>You may have another <b>S-1-5.....</b> folder
(<b>SID</b> key) above it with the exact same number without the <b>.bak</b> at the
end of it</i>.<br /><br /><b><font size="3">6. <font color="blue">For Two S-1-5..... folders (SID key) with
the same Number -</font></font></b><br /><b><font color="red">NOTE:</font></b><i>This is if you have two <b>S-1-5.....</b> folders
(<b>SID</b> key) with the exact same numbers, but the second (below) one has the <b>.bak</b> at
the end of the numbers</i>. <blockquote>A) In the left pane, right click on the first
(top) <b>S-1-5.....</b> folder (<b>SID</b> key) that does not have <b>.bak</b> at
the end of the numbers and click <b>Rename</b>. (See screenshot below)<br /></blockquote><blockquote><blockquote><a id="attachment2803" href="http://www.vistax64.com/attachments/tutorials/2803d1203277805-user-profile-service-failed-logon-user-profile-cannot-loaded-repair.jpg" rel="Lightbox_608732" target="_blank"><img style="MARGIN: 2px" class="thumbnail" title="repair.jpg" border="0" alt="repair.jpg" src="http://www.vistax64.com/attachments/tutorials/2803d1232212131t-user-profile-service-failed-logon-user-profile-cannot-loaded-repair.jpg" /></a><br /></blockquote></blockquote><blockquote>B) Add <b>.bk</b> to the end of the numbers.
(See screenshot below)<br /></blockquote><blockquote><blockquote><a id="attachment2804" href="http://www.vistax64.com/attachments/tutorials/2804d1203277817-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_bk.jpg" rel="Lightbox_608732" target="_blank"><img style="MARGIN: 2px" class="thumbnail" title="repair_bk.jpg" border="0" alt="repair_bk.jpg" src="http://www.vistax64.com/attachments/tutorials/2804d1232212131t-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_bk.jpg" /></a><br /></blockquote></blockquote><blockquote>C) In the left pane, right click on the second <b>S-1-5.....</b> folder
(<b>SID</b> key) with <b>.bak</b> at the end of the numbers and click <b>Rename</b>.
(See screenshot above)<br /><br />
D) Remove only <b>.bak</b> from the end of the numbers and press <b>Enter</b>. (See
screenshot below)<br /><br />
E) Now go back and <b>Rename</b> the first one with <b>.bk</b> to <b>.bak</b> now
at the end of the numbers and press <b>Enter</b>. 
<br /></blockquote><blockquote><blockquote><a id="attachment2805" href="http://www.vistax64.com/attachments/tutorials/2805d1203277828-user-profile-service-failed-logon-user-profile-cannot-loaded-repar_bak.jpg" rel="Lightbox_608732" target="_blank"><img style="MARGIN: 2px" class="thumbnail" title="repar_bak.jpg" border="0" alt="repar_bak.jpg" src="http://www.vistax64.com/attachments/tutorials/2805d1232212131t-user-profile-service-failed-logon-user-profile-cannot-loaded-repar_bak.jpg" /></a><br /></blockquote></blockquote><blockquote>F) Go to step 8.<br /></blockquote><b><font size="3">7. <font color="blue">For Only One S-1-5..... Folder
(SID key) with .bak -</font></font></b><br /><b><font color="red">NOTE:</font></b><i>This is if you only have one <b>S-1-5.....</b> folder
(<b>SID</b> key) for your user account with <b>.bak</b> at the end of the numbers</i>. <blockquote>A)
In the left pane, right click on the <b>S-1-5.....</b> folder (<b>SID</b> key) with <b>.bak</b> at
the end of the numbers and click <b>Rename</b>. (See screenshot below)<br /><br />
B) Remove only <b>.bak</b> at the end of the numbers and press <b>Enter</b>. (See
screenshot below and below step 10)<br /></blockquote><blockquote><blockquote><a id="attachment2737" href="http://www.vistax64.com/attachments/tutorials/2737d1202983353-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_reg2.jpg" rel="Lightbox_608732" target="_blank"><img style="MARGIN: 2px" class="thumbnail" title="repair_reg2.jpg" border="0" alt="repair_reg2.jpg" src="http://www.vistax64.com/attachments/tutorials/2737d1232212108t-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_reg2.jpg" /></a><br /></blockquote></blockquote><b><font size="3">8.</font></b> In the right pane of the
one without <b>.bak </b>now, right click on <b>RefCount</b> and click on <b>Modify</b>.
(See screenshot below step 10)<br /><b><font color="red">NOTE:</font></b><i> If you do not have <b>RefCount</b>, then
right click on a empty space in the right pane and click <b>New</b> and <b>DWORD (32
bit) Value</b>, then type <b>RefCount</b> and press <b>Enter</b>. This value for this
entry will reset and return back to the original value after you have restarted the
computer and logged on to the account</i>. <blockquote>A) Type <b>0</b> (number) and
click on <b>OK</b>. (See screenshot below)<br /></blockquote><blockquote><blockquote><img style="MARGIN: 2px" title="Name:  Modify_RefCount.jpg&#xD;&#xA;Views: 249366&#xD;&#xA;Size:  31.1 KB" border="0" alt="Name:  Modify_RefCount.jpg&#xD;&#xA;Views: 249366&#xD;&#xA;Size:  31.1 KB" src="http://www.vistax64.com/attachments/tutorials/2738d1202983360-user-profile-service-failed-logon-user-profile-cannot-loaded-modify_refcount.jpg" /><br /></blockquote></blockquote><b><font size="3">9.</font></b> In the right pane of the
one without <b>.bak</b> now, right click on <b>State</b> and click on <b>Modify</b>.
(See screenshot below step 10)<br /><b><font color="red">NOTE:</font></b><i>This value for this entry will reset and
return back to the original value after you have restarted the computer and logged
on to the account</i>. <blockquote>A) Type <b>0</b> (number) and click on <b>OK</b>.
(See screenshot below)<br /></blockquote><blockquote><blockquote><img style="MARGIN: 2px" title="Name:  Modify_State.jpg&#xD;&#xA;Views: 248729&#xD;&#xA;Size:  30.6 KB" border="0" alt="Name:  Modify_State.jpg&#xD;&#xA;Views: 248729&#xD;&#xA;Size:  30.6 KB" src="http://www.vistax64.com/attachments/tutorials/2739d1202983366-user-profile-service-failed-logon-user-profile-cannot-loaded-modify_state.jpg" /><br /></blockquote></blockquote><b><font size="3">10.</font></b> The registry will now look
like this for the one without <b>.bak</b> now. (See screenshot below) <blockquote><a id="attachment2737" href="http://www.vistax64.com/attachments/tutorials/2737d1202983353-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_reg2.jpg" rel="Lightbox_608732" target="_blank"><img style="MARGIN: 2px" class="thumbnail" title="Click image for larger version&#xD;&#xA;&#xD;&#xA;Name:	Repair_Reg2.jpg&#xD;&#xA;Views:	58592&#xD;&#xA;Size:	162.2 KB&#xD;&#xA;ID:	2737" border="0" alt="Click image for larger version&#xD;&#xA;&#xD;&#xA;Name:	Repair_Reg2.jpg&#xD;&#xA;Views:	58592&#xD;&#xA;Size:	162.2 KB&#xD;&#xA;ID:	2737" src="http://www.vistax64.com/attachments/tutorials/2737d1232212108t-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_reg2.jpg" /></a><br /></blockquote><b><font size="3">11.</font></b> Close regedit.<br /><br /><b><font size="3">12.</font></b> Restart the computer.<br /><br /><b><font size="3">13.</font></b> See if you can logon now.<br /><b><font color="red">NOTE:</font></b><i>If this still does not help, then either
try OPTION TWO below or see the yellow TIP box at the top of the tutorial</i>.<br /></blockquote>
        <p>
          <br />
          <table class="stg_table tborder">
            <thead class="thead">
              <tr>
                <th>
                  <b>
                    <font size="5">
                      <font color="green">OPTION TWO:</font>
                    </font>
                  </b>
                </th>
              </tr>
            </thead>
            <tbody>
              <tr class="alt2">
                <td>
                  <b>
                    <font size="5">
                      <font color="blue">Delete the User Account Profle</font>
                    </font>
                  </b>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <div style="MARGIN: 20px 10px">
          <div style="PADDING-LEFT: 25px; PADDING-RIGHT: 25px">
            <div style="BORDER-BOTTOM: #ccc 1px dotted; BORDER-LEFT: #ccc 3px dotted; BACKGROUND: #fff2f4; BORDER-TOP: #ccc 1px dotted; BORDER-RIGHT: #ccc 1px dotted">
              <div style="BORDER-BOTTOM: #ccc 1px dotted; BORDER-LEFT: #ccc 3px dotted; PADDING-BOTTOM: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 5px; BACKGROUND: #ffc6c6; BORDER-TOP: #ccc 1px dotted; BORDER-RIGHT: #ccc 1px dotted; PADDING-TOP: 0px">
                <font color="#ff0000">
                  <b>
                    <em>WARNING</em>
                  </b>
                </font>
              </div>
              <table border="0" width="100%">
                <tbody>
                  <tr>
                    <td width="5%">
  
</td>
                    <td width="90%">
You can do this option if you do not care about losing the user account and the contents
in the user folders. Your programs will still be installed, but you will need to create
new shortcuts for them afterwards.</td>
                    <td width="5%">
                      <img alt="" src="http://www.vistax64.com/images/warn.png" />
                    </td>
                  </tr>
                </tbody>
              </table>
            </div>
          </div>
        </div>
        <blockquote>
          <b>
            <font size="3">1.</font>
          </b> Delete the User account profile that this
error is for.<br /><b><font color="red">NOTE:</font></b><i>See</i>: <a href="http://www.vistax64.com/tutorials/93026-user-account-delete.html" target="_blank"><b><u><font color="#3676a2">How
to Delete a User Account in Vista</font></u></b></a><br /><br /><b><font size="3">2.</font></b> Open the Start menu.<br /><br /><b><font size="3">3.</font></b> In the white line (Start Search) area, type <b>regedit</b> and
press <b>Enter</b>.<br /><br /><b><font size="3">4.</font></b> If prompted by UAC, click on <b>Continue</b>.<br /><br /><b><font size="3">5.</font></b> In regedit, go to: (See screenshot below step 7)<br /><b>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList</b><br /><br /><b><font size="3">6.</font></b> In the left pane, click on one of the <b>S-1-5.....</b> folders
(<b>SID</b> key) with the long number in it. 
<br /><b><font color="red">NOTE:</font></b><i>It may have <b>.bak</b> at the end of it</i>. <blockquote>A)
In the right pane, look at the <b>ProfileImagePath</b> to see if this is the same
user account that you deleted in step 1 above.<br /><br />
B) Repeat step 6 until you find the one that you deleted in step 1 above.<br /><b><font color="red">NOTE:</font></b><i>If the user account is not here, then it
has already been removed when deleted in step 1. Go to step 9</i>.<br /></blockquote><b><font size="3">7. <font color="blue">To Backup the Registry SID Key
-</font></font></b><br /><b><font color="red">WARNING:</font></b> You should backup this SID key to be safe
in case you delete the wrong one in step 8 below. <blockquote>A) Right click on the <b>SID</b> key,
and click on <b>Export</b>.<br /><br />
B) Type in a name and save the <b>REG</b> file to a safe location. 
<br /><b><font color="red">NOTE:</font></b><i>This is your backup. <b><font color="blue">To
Restore the Backup</font></b>, right click on the <b>REG</b> backup file and click
on <b>Merge</b></i>.<br /><br />
C) Continue on to step 8.<br /></blockquote><blockquote><blockquote><a id="attachment2703" href="http://www.vistax64.com/attachments/tutorials/2703d1202692071-user-profile-service-failed-logon-user-profile-cannot-loaded-sid_reg.jpg" rel="Lightbox_608732" target="_blank"><img style="MARGIN: 2px" class="thumbnail" title="sid_reg.jpg" border="0" alt="sid_reg.jpg" src="http://www.vistax64.com/attachments/tutorials/2703d1232212100t-user-profile-service-failed-logon-user-profile-cannot-loaded-sid_reg.jpg" /></a><br /></blockquote></blockquote><b><font size="3">8. <font color="blue">To Delete the Registry
SID Key -</font></font></b><blockquote>A) Right click on the <b>SID</b> key, and
click on <b>Delete</b>. (See screenshot above)<br /><br />
B) Click on <b>Yes</b> to confirm deletion. (See screenshot below)<br /></blockquote><blockquote><blockquote><a id="attachment2702" href="http://www.vistax64.com/attachments/tutorials/2702d1202692065-user-profile-service-failed-logon-user-profile-cannot-loaded-confirm.jpg" rel="Lightbox_608732" target="_blank"><img style="MARGIN: 2px" class="thumbnail" title="confirm.jpg" border="0" alt="confirm.jpg" src="http://www.vistax64.com/attachments/tutorials/2702d1232212100t-user-profile-service-failed-logon-user-profile-cannot-loaded-confirm.jpg" /></a><br /></blockquote></blockquote><p><b><font size="3">9.</font></b> Close regedit.<br /><br /><b><font size="3">10.</font></b> Now, just create a new normal Administrator account.<br /><b><font color="red">NOTE:</font></b><i>See</i>: <a href="http://www.vistax64.com/tutorials/93009-user-account-create.html" target="_blank"><b><u><font color="#3676a2">How
to Create a New User Account in Vista</font></u></b></a><br /><br /><b><font size="3">11.</font></b> Restart the computer, and log on to your new account.<br /><b><font color="#ff0000">NOTE:</font></b><i>If this still does not help, then either
try OPTION ONE above or see the yellow TIP box at the top of the tutorial</i>.<br /></p><p>
(<a href="http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html">http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html</a>)
</p></blockquote>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=799dad5f-0b00-464e-9063-d4fcb7e5a66e" />
      </body>
      <title>Vista - The User Profile Service failed the logon. User profile cannot be loaded.</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,799dad5f-0b00-464e-9063-d4fcb7e5a66e.aspx</guid>
      <link>http://blog.freedriversite.com/2009/11/04/VistaTheUserProfileServiceFailedTheLogonUserProfileCannotBeLoaded.aspx</link>
      <pubDate>Wed, 04 Nov 2009 17:16:07 GMT</pubDate>
      <description>&lt;p&gt;
&lt;table class="stg_table tborder"&gt;
&lt;thead class=thead&gt;
&lt;tr&gt;
&lt;th&gt;
&lt;p align=left&gt;
&lt;b&gt;&lt;font color=#000000 size=2&gt;To fix this issue:&lt;/font&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;&lt;font size=6&gt;&lt;font color=red&gt;STEP ONE:&lt;/font&gt;&lt;/font&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;/th&gt;
&lt;/tr&gt;
&lt;/thead&gt;
&lt;tbody&gt;
&lt;tr class=alt2&gt;
&lt;td&gt;
&lt;b&gt;&lt;font size=5&gt;&lt;font color=blue&gt;Logon to the Computer&lt;/font&gt;&lt;/font&gt;&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;div style="MARGIN: 20px 10px"&gt;
&lt;div style="PADDING-LEFT: 25px; PADDING-RIGHT: 25px"&gt;
&lt;div style="BORDER-BOTTOM: #ccc 1px dotted; BORDER-LEFT: #ccc 3px dotted; BACKGROUND: #fff2f4; BORDER-TOP: #ccc 1px dotted; BORDER-RIGHT: #ccc 1px dotted"&gt;
&lt;div style="BORDER-BOTTOM: #ccc 1px dotted; BORDER-LEFT: #ccc 3px dotted; PADDING-BOTTOM: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 5px; BACKGROUND: #ffc6c6; BORDER-TOP: #ccc 1px dotted; BORDER-RIGHT: #ccc 1px dotted; PADDING-TOP: 0px"&gt;&lt;font color=#ff0000&gt;&lt;b&gt;&lt;em&gt;WARNING&lt;/em&gt;&lt;/b&gt;&lt;/font&gt;
&lt;/div&gt;
&lt;table border=0 width="100%"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td width="5%"&gt;
&amp;nbsp; 
&lt;/td&gt;
&lt;td width="90%"&gt;
&lt;b&gt;&lt;font size=3&gt;You must be logged on to an administrator account&lt;/font&gt;&lt;/b&gt; from
step 1 or 2 below before you can move on to do either the OPTION ONE or OPTION TWO
sections.&lt;/td&gt;
&lt;td width="5%"&gt;
&lt;img alt="" src="http://www.vistax64.com/images/warn.png"&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;blockquote&gt;&lt;font size=3&gt;&lt;b&gt;1. &lt;/b&gt;&lt;b&gt;&lt;font color=navy&gt;Logon to another&lt;/font&gt; Administrator &lt;font color=#000080&gt;account&lt;/font&gt;&lt;/b&gt;.&lt;/font&gt; 
&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;If you do not have another Administrator account,
then proceed to step 2&lt;/i&gt;. &lt;blockquote&gt;A) Go to &lt;b&gt;&lt;font color=red&gt;OPTION ONE&lt;/font&gt;&lt;/b&gt; or &lt;font color=red&gt;&lt;b&gt;OPTION
TWO&lt;/b&gt;&lt;/font&gt;.&lt;br&gt;
&lt;/blockquote&gt;&lt;font size=3&gt;&lt;b&gt;2. &lt;/b&gt;&lt;b&gt;&lt;font color=navy&gt;Boot into&lt;/font&gt; Safe Mode.&lt;/b&gt;&lt;/font&gt; 
&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;You may not need to enable the built-in Administrator
account. If this was the only normal administrator account you had, then &lt;a href="http://www.vistax64.com/tutorials/123496-safe-mode.html" target=_blank&gt;&lt;b&gt;&lt;u&gt;&lt;font color=#3676a2&gt;Safe
Mode&lt;/font&gt;&lt;/u&gt;&lt;/b&gt;&lt;/a&gt; should automatically boot into the built-in Administrator
account&lt;/i&gt;. &lt;blockquote&gt;A) If Safe Mode did not boot into the built-in Administrator
account, then enable the &lt;b&gt;&lt;a href="http://www.vistax64.com/tutorials/67567-administrator-account.html" target=_blank&gt;&lt;u&gt;&lt;font color=#3676a2&gt;Built-in
Administrator&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/b&gt; account. If it did , then go to step 2C.&lt;br&gt;
&lt;br&gt;
B) Logoff in Safe Mode, and then logon to the built-in Administrator account to logon
with that account in Safe Mode.&lt;br&gt;
&lt;br&gt;
C) Go to &lt;b&gt;&lt;font color=green&gt;OPTION ONE&lt;/font&gt;&lt;/b&gt; or &lt;b&gt;&lt;font color=green&gt;OPTION
TWO&lt;/font&gt;&lt;/b&gt;.&lt;br&gt;
&lt;/blockquote&gt;&lt;/blockquote&gt; 
&lt;p&gt;
&lt;br&gt;
&lt;br&gt;
&lt;table class="stg_table tborder"&gt;
&lt;thead class=thead&gt;
&lt;tr&gt;
&lt;th&gt;
&lt;b&gt;&lt;font size=5&gt;&lt;font color=green&gt;OPTION ONE:&lt;/font&gt;&lt;/font&gt;&lt;/b&gt;
&lt;/th&gt;
&lt;/tr&gt;
&lt;/thead&gt;
&lt;tbody&gt;
&lt;tr class=alt2&gt;
&lt;td&gt;
&lt;b&gt;&lt;font size=5&gt;&lt;font color=blue&gt;Fix the User Account Profile&lt;/font&gt;&lt;/font&gt;&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;blockquote&gt;&lt;b&gt;&lt;font size=3&gt;1.&lt;/font&gt;&lt;/b&gt; Open the Start menu.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;2.&lt;/font&gt;&lt;/b&gt; In the white line (Start Search) area, type &lt;b&gt;regedit&lt;/b&gt; and
press &lt;b&gt;Enter&lt;/b&gt;.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;3.&lt;/font&gt;&lt;/b&gt; If prompted, either click on &lt;b&gt;Continue&lt;/b&gt; or enter
the &lt;b&gt;password&lt;/b&gt; for the Administrator account.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;4.&lt;/font&gt;&lt;/b&gt; In regedit, go to: (See screenshot below step 5)&lt;br&gt;
&lt;b&gt;HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList&lt;/b&gt;
&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;5.&lt;/font&gt;&lt;/b&gt; In the left pane, look for the &lt;b&gt;S-1-5.....&lt;/b&gt; folder
(&lt;b&gt;SID&lt;/b&gt; key) with the long number that has &lt;b&gt;.bak&lt;/b&gt; at the end of the numbers. 
&lt;br&gt;
(See screenshots below steps 6A and 7B)&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; 
&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;A)&lt;/font&gt;&lt;/b&gt; &lt;i&gt;In the right pane, look at the &lt;b&gt;ProfileImagePath&lt;/b&gt; to
verify that this is the user account profile that has the error&lt;/i&gt;.&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;B)&lt;/font&gt;&lt;/b&gt; &lt;i&gt;You may have another &lt;b&gt;S-1-5.....&lt;/b&gt; folder
(&lt;b&gt;SID&lt;/b&gt; key) above it with the exact same number without the &lt;b&gt;.bak&lt;/b&gt; at the
end of it&lt;/i&gt;.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;6. &lt;font color=blue&gt;For Two S-1-5..... folders (SID key) with the
same Number -&lt;/font&gt;&lt;/font&gt;&lt;/b&gt;
&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;This is if you have two &lt;b&gt;S-1-5.....&lt;/b&gt; folders
(&lt;b&gt;SID&lt;/b&gt; key) with the exact same numbers, but the second (below) one has the &lt;b&gt;.bak&lt;/b&gt; at
the end of the numbers&lt;/i&gt;. &lt;blockquote&gt;A) In the left pane, right click on the first
(top) &lt;b&gt;S-1-5.....&lt;/b&gt; folder (&lt;b&gt;SID&lt;/b&gt; key) that does not have &lt;b&gt;.bak&lt;/b&gt; at
the end of the numbers and click &lt;b&gt;Rename&lt;/b&gt;. (See screenshot below)&lt;br&gt;
&lt;/blockquote&gt; &lt;blockquote&gt; &lt;blockquote&gt;&lt;a id=attachment2803 href="http://www.vistax64.com/attachments/tutorials/2803d1203277805-user-profile-service-failed-logon-user-profile-cannot-loaded-repair.jpg" rel=Lightbox_608732 target=_blank&gt;&lt;img style="MARGIN: 2px" class=thumbnail title=repair.jpg border=0 alt=repair.jpg src="http://www.vistax64.com/attachments/tutorials/2803d1232212131t-user-profile-service-failed-logon-user-profile-cannot-loaded-repair.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
&lt;/blockquote&gt;&lt;/blockquote&gt; &lt;blockquote&gt;B) Add &lt;b&gt;.bk&lt;/b&gt; to the end of the numbers.
(See screenshot below)&lt;br&gt;
&lt;/blockquote&gt; &lt;blockquote&gt; &lt;blockquote&gt;&lt;a id=attachment2804 href="http://www.vistax64.com/attachments/tutorials/2804d1203277817-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_bk.jpg" rel=Lightbox_608732 target=_blank&gt;&lt;img style="MARGIN: 2px" class=thumbnail title=repair_bk.jpg border=0 alt=repair_bk.jpg src="http://www.vistax64.com/attachments/tutorials/2804d1232212131t-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_bk.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
&lt;/blockquote&gt;&lt;/blockquote&gt; &lt;blockquote&gt;C) In the left pane, right click on the second &lt;b&gt;S-1-5.....&lt;/b&gt; folder
(&lt;b&gt;SID&lt;/b&gt; key) with &lt;b&gt;.bak&lt;/b&gt; at the end of the numbers and click &lt;b&gt;Rename&lt;/b&gt;.
(See screenshot above)&lt;br&gt;
&lt;br&gt;
D) Remove only &lt;b&gt;.bak&lt;/b&gt; from the end of the numbers and press &lt;b&gt;Enter&lt;/b&gt;. (See
screenshot below)&lt;br&gt;
&lt;br&gt;
E) Now go back and &lt;b&gt;Rename&lt;/b&gt; the first one with &lt;b&gt;.bk&lt;/b&gt; to &lt;b&gt;.bak&lt;/b&gt; now
at the end of the numbers and press &lt;b&gt;Enter&lt;/b&gt;. 
&lt;br&gt;
&lt;/blockquote&gt; &lt;blockquote&gt; &lt;blockquote&gt;&lt;a id=attachment2805 href="http://www.vistax64.com/attachments/tutorials/2805d1203277828-user-profile-service-failed-logon-user-profile-cannot-loaded-repar_bak.jpg" rel=Lightbox_608732 target=_blank&gt;&lt;img style="MARGIN: 2px" class=thumbnail title=repar_bak.jpg border=0 alt=repar_bak.jpg src="http://www.vistax64.com/attachments/tutorials/2805d1232212131t-user-profile-service-failed-logon-user-profile-cannot-loaded-repar_bak.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
&lt;/blockquote&gt;&lt;/blockquote&gt; &lt;blockquote&gt;F) Go to step 8.&lt;br&gt;
&lt;/blockquote&gt;&lt;b&gt;&lt;font size=3&gt;7. &lt;font color=blue&gt;For Only One S-1-5..... Folder (SID
key) with .bak -&lt;/font&gt;&lt;/font&gt;&lt;/b&gt;
&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;This is if you only have one &lt;b&gt;S-1-5.....&lt;/b&gt; folder
(&lt;b&gt;SID&lt;/b&gt; key) for your user account with &lt;b&gt;.bak&lt;/b&gt; at the end of the numbers&lt;/i&gt;. &lt;blockquote&gt;A)
In the left pane, right click on the &lt;b&gt;S-1-5.....&lt;/b&gt; folder (&lt;b&gt;SID&lt;/b&gt; key) with &lt;b&gt;.bak&lt;/b&gt; at
the end of the numbers and click &lt;b&gt;Rename&lt;/b&gt;. (See screenshot below)&lt;br&gt;
&lt;br&gt;
B) Remove only &lt;b&gt;.bak&lt;/b&gt; at the end of the numbers and press &lt;b&gt;Enter&lt;/b&gt;. (See
screenshot below and below step 10)&lt;br&gt;
&lt;/blockquote&gt; &lt;blockquote&gt; &lt;blockquote&gt;&lt;a id=attachment2737 href="http://www.vistax64.com/attachments/tutorials/2737d1202983353-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_reg2.jpg" rel=Lightbox_608732 target=_blank&gt;&lt;img style="MARGIN: 2px" class=thumbnail title=repair_reg2.jpg border=0 alt=repair_reg2.jpg src="http://www.vistax64.com/attachments/tutorials/2737d1232212108t-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_reg2.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
&lt;/blockquote&gt;&lt;/blockquote&gt;&lt;b&gt;&lt;font size=3&gt;8.&lt;/font&gt;&lt;/b&gt; In the right pane of the one
without &lt;b&gt;.bak &lt;/b&gt;now, right click on &lt;b&gt;RefCount&lt;/b&gt; and click on &lt;b&gt;Modify&lt;/b&gt;.
(See screenshot below step 10)&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt;&lt;i&gt; If you do not have &lt;b&gt;RefCount&lt;/b&gt;, then right
click on a empty space in the right pane and click &lt;b&gt;New&lt;/b&gt; and &lt;b&gt;DWORD (32 bit)
Value&lt;/b&gt;, then type &lt;b&gt;RefCount&lt;/b&gt; and press &lt;b&gt;Enter&lt;/b&gt;. This value for this entry
will reset and return back to the original value after you have restarted the computer
and logged on to the account&lt;/i&gt;. &lt;blockquote&gt;A) Type &lt;b&gt;0&lt;/b&gt; (number) and click
on &lt;b&gt;OK&lt;/b&gt;. (See screenshot below)&lt;br&gt;
&lt;/blockquote&gt; &lt;blockquote&gt; &lt;blockquote&gt;&lt;img style="MARGIN: 2px" title="Name:  Modify_RefCount.jpg&amp;#13;&amp;#10;Views: 249366&amp;#13;&amp;#10;Size:  31.1 KB" border=0 alt="Name:  Modify_RefCount.jpg&amp;#13;&amp;#10;Views: 249366&amp;#13;&amp;#10;Size:  31.1 KB" src="http://www.vistax64.com/attachments/tutorials/2738d1202983360-user-profile-service-failed-logon-user-profile-cannot-loaded-modify_refcount.jpg"&gt;
&lt;br&gt;
&lt;/blockquote&gt;&lt;/blockquote&gt;&lt;b&gt;&lt;font size=3&gt;9.&lt;/font&gt;&lt;/b&gt; In the right pane of the one
without &lt;b&gt;.bak&lt;/b&gt; now, right click on &lt;b&gt;State&lt;/b&gt; and click on &lt;b&gt;Modify&lt;/b&gt;. (See
screenshot below step 10)&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;This value for this entry will reset and return
back to the original value after you have restarted the computer and logged on to
the account&lt;/i&gt;. &lt;blockquote&gt;A) Type &lt;b&gt;0&lt;/b&gt; (number) and click on &lt;b&gt;OK&lt;/b&gt;. (See
screenshot below)&lt;br&gt;
&lt;/blockquote&gt; &lt;blockquote&gt; &lt;blockquote&gt;&lt;img style="MARGIN: 2px" title="Name:  Modify_State.jpg&amp;#13;&amp;#10;Views: 248729&amp;#13;&amp;#10;Size:  30.6 KB" border=0 alt="Name:  Modify_State.jpg&amp;#13;&amp;#10;Views: 248729&amp;#13;&amp;#10;Size:  30.6 KB" src="http://www.vistax64.com/attachments/tutorials/2739d1202983366-user-profile-service-failed-logon-user-profile-cannot-loaded-modify_state.jpg"&gt;
&lt;br&gt;
&lt;/blockquote&gt;&lt;/blockquote&gt;&lt;b&gt;&lt;font size=3&gt;10.&lt;/font&gt;&lt;/b&gt; The registry will now look
like this for the one without &lt;b&gt;.bak&lt;/b&gt; now. (See screenshot below) &lt;blockquote&gt;&lt;a id=attachment2737 href="http://www.vistax64.com/attachments/tutorials/2737d1202983353-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_reg2.jpg" rel=Lightbox_608732 target=_blank&gt;&lt;img style="MARGIN: 2px" class=thumbnail title="Click image for larger version&amp;#13;&amp;#10;&amp;#13;&amp;#10;Name:&amp;#9;Repair_Reg2.jpg&amp;#13;&amp;#10;Views:&amp;#9;58592&amp;#13;&amp;#10;Size:&amp;#9;162.2 KB&amp;#13;&amp;#10;ID:&amp;#9;2737" border=0 alt="Click image for larger version&amp;#13;&amp;#10;&amp;#13;&amp;#10;Name:&amp;#9;Repair_Reg2.jpg&amp;#13;&amp;#10;Views:&amp;#9;58592&amp;#13;&amp;#10;Size:&amp;#9;162.2 KB&amp;#13;&amp;#10;ID:&amp;#9;2737" src="http://www.vistax64.com/attachments/tutorials/2737d1232212108t-user-profile-service-failed-logon-user-profile-cannot-loaded-repair_reg2.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
&lt;/blockquote&gt;&lt;b&gt;&lt;font size=3&gt;11.&lt;/font&gt;&lt;/b&gt; Close regedit.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;12.&lt;/font&gt;&lt;/b&gt; Restart the computer.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;13.&lt;/font&gt;&lt;/b&gt; See if you can logon now.&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;If this still does not help, then either try
OPTION TWO below or see the yellow TIP box at the top of the tutorial&lt;/i&gt;.&lt;br&gt;
&lt;/blockquote&gt; 
&lt;p&gt;
&lt;br&gt;
&lt;table class="stg_table tborder"&gt;
&lt;thead class=thead&gt;
&lt;tr&gt;
&lt;th&gt;
&lt;b&gt;&lt;font size=5&gt;&lt;font color=green&gt;OPTION TWO:&lt;/font&gt;&lt;/font&gt;&lt;/b&gt;
&lt;/th&gt;
&lt;/tr&gt;
&lt;/thead&gt;
&lt;tbody&gt;
&lt;tr class=alt2&gt;
&lt;td&gt;
&lt;b&gt;&lt;font size=5&gt;&lt;font color=blue&gt;Delete the User Account Profle&lt;/font&gt;&lt;/font&gt;&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;div style="MARGIN: 20px 10px"&gt;
&lt;div style="PADDING-LEFT: 25px; PADDING-RIGHT: 25px"&gt;
&lt;div style="BORDER-BOTTOM: #ccc 1px dotted; BORDER-LEFT: #ccc 3px dotted; BACKGROUND: #fff2f4; BORDER-TOP: #ccc 1px dotted; BORDER-RIGHT: #ccc 1px dotted"&gt;
&lt;div style="BORDER-BOTTOM: #ccc 1px dotted; BORDER-LEFT: #ccc 3px dotted; PADDING-BOTTOM: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 5px; BACKGROUND: #ffc6c6; BORDER-TOP: #ccc 1px dotted; BORDER-RIGHT: #ccc 1px dotted; PADDING-TOP: 0px"&gt;&lt;font color=#ff0000&gt;&lt;b&gt;&lt;em&gt;WARNING&lt;/em&gt;&lt;/b&gt;&lt;/font&gt;
&lt;/div&gt;
&lt;table border=0 width="100%"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td width="5%"&gt;
&amp;nbsp; 
&lt;/td&gt;
&lt;td width="90%"&gt;
You can do this option if you do not care about losing the user account and the contents
in the user folders. Your programs will still be installed, but you will need to create
new shortcuts for them afterwards.&lt;/td&gt;
&lt;td width="5%"&gt;
&lt;img alt="" src="http://www.vistax64.com/images/warn.png"&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;blockquote&gt;&lt;b&gt;&lt;font size=3&gt;1.&lt;/font&gt;&lt;/b&gt; Delete the User account profile that this
error is for.&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;See&lt;/i&gt;: &lt;a href="http://www.vistax64.com/tutorials/93026-user-account-delete.html" target=_blank&gt;&lt;b&gt;&lt;u&gt;&lt;font color=#3676a2&gt;How
to Delete a User Account in Vista&lt;/font&gt;&lt;/u&gt;&lt;/b&gt;&lt;/a&gt;
&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;2.&lt;/font&gt;&lt;/b&gt; Open the Start menu.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;3.&lt;/font&gt;&lt;/b&gt; In the white line (Start Search) area, type &lt;b&gt;regedit&lt;/b&gt; and
press &lt;b&gt;Enter&lt;/b&gt;.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;4.&lt;/font&gt;&lt;/b&gt; If prompted by UAC, click on &lt;b&gt;Continue&lt;/b&gt;.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;5.&lt;/font&gt;&lt;/b&gt; In regedit, go to: (See screenshot below step 7)&lt;br&gt;
&lt;b&gt;HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList&lt;/b&gt;
&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;6.&lt;/font&gt;&lt;/b&gt; In the left pane, click on one of the &lt;b&gt;S-1-5.....&lt;/b&gt; folders
(&lt;b&gt;SID&lt;/b&gt; key) with the long number in it. 
&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;It may have &lt;b&gt;.bak&lt;/b&gt; at the end of it&lt;/i&gt;. &lt;blockquote&gt;A)
In the right pane, look at the &lt;b&gt;ProfileImagePath&lt;/b&gt; to see if this is the same
user account that you deleted in step 1 above.&lt;br&gt;
&lt;br&gt;
B) Repeat step 6 until you find the one that you deleted in step 1 above.&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;If the user account is not here, then it has
already been removed when deleted in step 1. Go to step 9&lt;/i&gt;.&lt;br&gt;
&lt;/blockquote&gt;&lt;b&gt;&lt;font size=3&gt;7. &lt;font color=blue&gt;To Backup the Registry SID Key -&lt;/font&gt;&lt;/font&gt;&lt;/b&gt;
&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;WARNING:&lt;/font&gt;&lt;/b&gt; You should backup this SID key to be safe in
case you delete the wrong one in step 8 below. &lt;blockquote&gt;A) Right click on the &lt;b&gt;SID&lt;/b&gt; key,
and click on &lt;b&gt;Export&lt;/b&gt;.&lt;br&gt;
&lt;br&gt;
B) Type in a name and save the &lt;b&gt;REG&lt;/b&gt; file to a safe location. 
&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;This is your backup. &lt;b&gt;&lt;font color=blue&gt;To
Restore the Backup&lt;/font&gt;&lt;/b&gt;, right click on the &lt;b&gt;REG&lt;/b&gt; backup file and click
on &lt;b&gt;Merge&lt;/b&gt;&lt;/i&gt;.&lt;br&gt;
&lt;br&gt;
C) Continue on to step 8.&lt;br&gt;
&lt;/blockquote&gt; &lt;blockquote&gt; &lt;blockquote&gt;&lt;a id=attachment2703 href="http://www.vistax64.com/attachments/tutorials/2703d1202692071-user-profile-service-failed-logon-user-profile-cannot-loaded-sid_reg.jpg" rel=Lightbox_608732 target=_blank&gt;&lt;img style="MARGIN: 2px" class=thumbnail title=sid_reg.jpg border=0 alt=sid_reg.jpg src="http://www.vistax64.com/attachments/tutorials/2703d1232212100t-user-profile-service-failed-logon-user-profile-cannot-loaded-sid_reg.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
&lt;/blockquote&gt;&lt;/blockquote&gt;&lt;b&gt;&lt;font size=3&gt;8. &lt;font color=blue&gt;To Delete the Registry
SID Key -&lt;/font&gt;&lt;/font&gt;&lt;/b&gt; &lt;blockquote&gt;A) Right click on the &lt;b&gt;SID&lt;/b&gt; key, and
click on &lt;b&gt;Delete&lt;/b&gt;. (See screenshot above)&lt;br&gt;
&lt;br&gt;
B) Click on &lt;b&gt;Yes&lt;/b&gt; to confirm deletion. (See screenshot below)&lt;br&gt;
&lt;/blockquote&gt; &lt;blockquote&gt; &lt;blockquote&gt;&lt;a id=attachment2702 href="http://www.vistax64.com/attachments/tutorials/2702d1202692065-user-profile-service-failed-logon-user-profile-cannot-loaded-confirm.jpg" rel=Lightbox_608732 target=_blank&gt;&lt;img style="MARGIN: 2px" class=thumbnail title=confirm.jpg border=0 alt=confirm.jpg src="http://www.vistax64.com/attachments/tutorials/2702d1232212100t-user-profile-service-failed-logon-user-profile-cannot-loaded-confirm.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
&lt;/blockquote&gt;&lt;/blockquote&gt; 
&lt;p&gt;
&lt;b&gt;&lt;font size=3&gt;9.&lt;/font&gt;&lt;/b&gt; Close regedit.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;10.&lt;/font&gt;&lt;/b&gt; Now, just create a new normal Administrator account.&lt;br&gt;
&lt;b&gt;&lt;font color=red&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;See&lt;/i&gt;: &lt;a href="http://www.vistax64.com/tutorials/93009-user-account-create.html" target=_blank&gt;&lt;b&gt;&lt;u&gt;&lt;font color=#3676a2&gt;How
to Create a New User Account in Vista&lt;/font&gt;&lt;/u&gt;&lt;/b&gt;&lt;/a&gt;
&lt;br&gt;
&lt;br&gt;
&lt;b&gt;&lt;font size=3&gt;11.&lt;/font&gt;&lt;/b&gt; Restart the computer, and log on to your new account.&lt;br&gt;
&lt;b&gt;&lt;font color=#ff0000&gt;NOTE:&lt;/font&gt;&lt;/b&gt; &lt;i&gt;If this still does not help, then either
try OPTION ONE above or see the yellow TIP box at the top of the tutorial&lt;/i&gt;.&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
(&lt;a href="http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html"&gt;http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html&lt;/a&gt;)
&lt;/p&gt;
&lt;/blockquote&gt;&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=799dad5f-0b00-464e-9063-d4fcb7e5a66e" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,799dad5f-0b00-464e-9063-d4fcb7e5a66e.aspx</comments>
      <category>KnowledgeBaseArticles</category>
      <category>Windows Vista</category>
    </item>
    <item>
      <trackback:ping>http://blog.freedriversite.com/Trackback.aspx?guid=a0c7bca3-2a2a-4d98-9e70-b58e22c06fad</trackback:ping>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
      <wfw:comment>http://blog.freedriversite.com/CommentView,guid,a0c7bca3-2a2a-4d98-9e70-b58e22c06fad.aspx</wfw:comment>
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      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
I ran across a problem with running updates for Microsoft Silverlight KB974331. 
Since the client did not need Silverlight at this point, I wanted to uninstall it. 
It would not uninstall from Add/Remove Programs - error said it could not find the
package installation information.  
</p>
        <p>
This tool helps with the removal of MS Silverlight:
</p>
        <p>
Windows Installer Cleanup Utility
</p>
        <p>
          <a href="http://support.microsoft.com/kb/290301">http://support.microsoft.com/kb/290301</a>
        </p>
        <p>
 
</p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=a0c7bca3-2a2a-4d98-9e70-b58e22c06fad" />
      </body>
      <title>Unable to uninstall Microsoft (MS) Silverlight or Unable to install update KB974331</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,a0c7bca3-2a2a-4d98-9e70-b58e22c06fad.aspx</guid>
      <link>http://blog.freedriversite.com/2009/10/30/UnableToUninstallMicrosoftMSSilverlightOrUnableToInstallUpdateKB974331.aspx</link>
      <pubDate>Fri, 30 Oct 2009 02:54:35 GMT</pubDate>
      <description>&lt;p&gt;
I ran across a problem with running updates for Microsoft Silverlight KB974331.&amp;nbsp;
Since the client did not need Silverlight at this point, I wanted to uninstall it.&amp;nbsp;
It would not uninstall from Add/Remove Programs - error said it could not find the
package installation information.&amp;nbsp; 
&lt;/p&gt;
&lt;p&gt;
This tool helps with the removal of MS Silverlight:
&lt;/p&gt;
&lt;p&gt;
Windows Installer Cleanup Utility
&lt;/p&gt;
&lt;p&gt;
&lt;a href="http://support.microsoft.com/kb/290301"&gt;http://support.microsoft.com/kb/290301&lt;/a&gt;
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=a0c7bca3-2a2a-4d98-9e70-b58e22c06fad" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,a0c7bca3-2a2a-4d98-9e70-b58e22c06fad.aspx</comments>
      <category>KnowledgeBaseArticles</category>
    </item>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
      <wfw:comment>http://blog.freedriversite.com/CommentView,guid,8c8fb6da-f845-484e-8c9c-c53a9f208f9f.aspx</wfw:comment>
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        <p>
Try resetting windows update components here:
</p>
        <p>
          <a href="http://support.microsoft.com/kb/971058">http://support.microsoft.com/kb/971058</a>
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=8c8fb6da-f845-484e-8c9c-c53a9f208f9f" />
      </body>
      <title>Windows update error 64C on KB974331 and KB953297 and error 8007066F on KB 927581</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,8c8fb6da-f845-484e-8c9c-c53a9f208f9f.aspx</guid>
      <link>http://blog.freedriversite.com/2009/10/29/WindowsUpdateError64COnKB974331AndKB953297AndError8007066FOnKB927581.aspx</link>
      <pubDate>Thu, 29 Oct 2009 23:59:12 GMT</pubDate>
      <description>&lt;p&gt;
Try resetting windows update components here:
&lt;/p&gt;
&lt;p&gt;
&lt;a href="http://support.microsoft.com/kb/971058"&gt;http://support.microsoft.com/kb/971058&lt;/a&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=8c8fb6da-f845-484e-8c9c-c53a9f208f9f" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,8c8fb6da-f845-484e-8c9c-c53a9f208f9f.aspx</comments>
      <category>KnowledgeBaseArticles</category>
      <category>Windows Vista</category>
    </item>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
          <strong>SN Margin (AKA Signal to Noise Margin or Signal to Noise Ratio)<br /></strong>Relative strength of the DSL signal to Noise ratio. <b>6dB</b> is the lowest
dB manufactures specify for modem to be able to synch. In some instances <b><a href="http://www.dslreports.com/faq/2182">interleaving</a></b> can
help raise the noise margin to an acceptable level. The higher the number the better
for this measurement.
</p>
        <p>
          <br />
          <img src="http://i.dslr.net/bred.gif" />6dB or below is bad and will experience no
synch or intermittent synch problems<br /><img src="http://i.dslr.net/bred.gif" />7dB-10dB is fair but does not leave much room
for variances in conditions 
<br /><img src="http://i.dslr.net/bred.gif" />11dB-20dB is good with no synch problems<br /><img src="http://i.dslr.net/bred.gif" />20dB-28dB is excellent<br /><img src="http://i.dslr.net/bred.gif" />29dB or above is outstanding<br /></p>
        <p>
          <br />
          <b>Line Attenuation</b>
          <br />
Measure of how much the signal has degraded between the DSLAM and the modem. Maximum
signal loss recommendation is usually about <b>60dB</b>. The lower the dB the better
for this measurement.<br /><img src="http://i.dslr.net/bred.gif" />20dB and below is outstanding 
<br /><img src="http://i.dslr.net/bred.gif" />20dB-30dB is excellent<br /><img src="http://i.dslr.net/bred.gif" />30dB-40dB is very good<br /><img src="http://i.dslr.net/bred.gif" />40dB-50dB is good<br /><img src="http://i.dslr.net/bred.gif" />50dB-60dB is poor and may experience connectivity
issues<br /><img src="http://i.dslr.net/bred.gif" />60dB or above is bad and will experience connectivity
issues<br /></p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=73e78598-2669-4f4d-9f07-a50becbbd2a1" />
      </body>
      <title>What are the acceptable values for DSL Signal to Noise (SN) Margin (ratio) and Line Attenuation?</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,73e78598-2669-4f4d-9f07-a50becbbd2a1.aspx</guid>
      <link>http://blog.freedriversite.com/2009/10/14/WhatAreTheAcceptableValuesForDSLSignalToNoiseSNMarginRatioAndLineAttenuation.aspx</link>
      <pubDate>Wed, 14 Oct 2009 00:59:01 GMT</pubDate>
      <description>&lt;p&gt;
&lt;strong&gt;SN Margin (AKA Signal to Noise Margin or Signal to Noise Ratio)&lt;br&gt;
&lt;/strong&gt;Relative strength of the DSL signal to Noise ratio. &lt;b&gt;6dB&lt;/b&gt; is the lowest
dB manufactures specify for modem to be able to synch. In some instances &lt;b&gt;&lt;a href="http://www.dslreports.com/faq/2182"&gt;interleaving&lt;/a&gt;&lt;/b&gt; can
help raise the noise margin to an acceptable level. The higher the number the better
for this measurement.
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
&lt;img src="http://i.dslr.net/bred.gif"&gt;6dB or below is bad and will experience no synch
or intermittent synch problems&lt;br&gt;
&lt;img src="http://i.dslr.net/bred.gif"&gt;7dB-10dB is fair but does not leave much room
for variances in conditions 
&lt;br&gt;
&lt;img src="http://i.dslr.net/bred.gif"&gt;11dB-20dB is good with no synch problems&lt;br&gt;
&lt;img src="http://i.dslr.net/bred.gif"&gt;20dB-28dB is excellent&lt;br&gt;
&lt;img src="http://i.dslr.net/bred.gif"&gt;29dB or above is outstanding&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
&lt;b&gt;Line Attenuation&lt;/b&gt;
&lt;br&gt;
Measure of how much the signal has degraded between the DSLAM and the modem. Maximum
signal loss recommendation is usually about &lt;b&gt;60dB&lt;/b&gt;. The lower the dB the better
for this measurement.&lt;br&gt;
&lt;img src="http://i.dslr.net/bred.gif"&gt;20dB and below is outstanding 
&lt;br&gt;
&lt;img src="http://i.dslr.net/bred.gif"&gt;20dB-30dB is excellent&lt;br&gt;
&lt;img src="http://i.dslr.net/bred.gif"&gt;30dB-40dB is very good&lt;br&gt;
&lt;img src="http://i.dslr.net/bred.gif"&gt;40dB-50dB is good&lt;br&gt;
&lt;img src="http://i.dslr.net/bred.gif"&gt;50dB-60dB is poor and may experience connectivity
issues&lt;br&gt;
&lt;img src="http://i.dslr.net/bred.gif"&gt;60dB or above is bad and will experience connectivity
issues&lt;br&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=73e78598-2669-4f4d-9f07-a50becbbd2a1" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,73e78598-2669-4f4d-9f07-a50becbbd2a1.aspx</comments>
      <category>KnowledgeBaseArticles</category>
    </item>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
      <wfw:comment>http://blog.freedriversite.com/CommentView,guid,1853318e-fc41-4d9c-bd5c-66d18576e0ce.aspx</wfw:comment>
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      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
I recently ran accross a new MalWare variant posing to be an AntiVirus program. 
The program was called Total Security.  It actually integrated tight enough to
alert Windows Security Center that it was out of date.
</p>
        <p>
So far, Malware bytes and SuperAntiSpyware is not detecting this variant.
</p>
        <p>
To remove - Open Task Manager and find TSC.EXE and Kill the process.
</p>
        <p>
Then, locate the file on the hard drive (usually at c:\program files\ts).  Delete
the TS directory.  
</p>
        <p>
Reboot.  Fixed.  Run your favorite scanner to clean up any residual crud.
</p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=1853318e-fc41-4d9c-bd5c-66d18576e0ce" />
      </body>
      <title>Total Security Malware removal</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,1853318e-fc41-4d9c-bd5c-66d18576e0ce.aspx</guid>
      <link>http://blog.freedriversite.com/2009/09/18/TotalSecurityMalwareRemoval.aspx</link>
      <pubDate>Fri, 18 Sep 2009 16:46:46 GMT</pubDate>
      <description>&lt;p&gt;
I recently ran accross a new MalWare variant posing to be an AntiVirus program.&amp;nbsp;
The program was called Total Security.&amp;nbsp; It actually integrated tight enough to
alert Windows Security Center that it was out of date.
&lt;/p&gt;
&lt;p&gt;
So far, Malware bytes and SuperAntiSpyware is not detecting this variant.
&lt;/p&gt;
&lt;p&gt;
To remove - Open Task Manager and find TSC.EXE and Kill the process.
&lt;/p&gt;
&lt;p&gt;
Then, locate the file on the hard drive (usually at c:\program files\ts).&amp;nbsp; Delete
the TS directory.&amp;nbsp; 
&lt;/p&gt;
&lt;p&gt;
Reboot.&amp;nbsp; Fixed.&amp;nbsp; Run your favorite scanner to clean up any residual crud.
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=1853318e-fc41-4d9c-bd5c-66d18576e0ce" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,1853318e-fc41-4d9c-bd5c-66d18576e0ce.aspx</comments>
      <category>KnowledgeBaseArticles</category>
      <category>Viruses and Hoaxes</category>
    </item>
    <item>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
I was on Facebook today and started seeing a lot of people posting that the Facebook
Fan Check application was virus and to remove it.
</p>
        <p>
 
</p>
        <p>
After doing some research, I found that the application is probably not a virus. 
The spin to the apparant hoax is that there are several malware sites that have the
keywords "Fix Fan Check virus" in their portfolio.  So, people use the app, see
the posting that it was a virus, search google on how to fix it, then end up on an
infectuous site that tricks them into installing malware on their computer which claims
to fix the problem that never really existed.
</p>
        <p>
 
</p>
        <p>
Interesting social study for sure.
</p>
        <p>
 
</p>
        <p>
In my opionion, all of the apps and quizzes, etc, on Facebook are meant to drive advertising
dollars by driving up usage and page impression counts.  I will admit I play
MobWars and FarmTown occasionally, but I ignore nearly ever other quiz, test, app,
etc.  The smaller my footprint on Facebook, the better in terms of possibility
of contracting malicious software from the site.  Its called safe FaceBooking
maybe.
</p>
        <p>
 
</p>
        <p>
 
</p>
        <p>
Additional reading and sources:
</p>
        <p>
 
</p>
        <p>
          <a href="http://features.csmonitor.com/innovation/2009/09/14/is-facebook-fan-check-a-virus-careful-whom-you-ask/">http://features.csmonitor.com/innovation/2009/09/14/is-facebook-fan-check-a-virus-careful-whom-you-ask/</a>
        </p>
        <p>
          <a href="http://news.softpedia.com/news/Fan-Check-Developer-Rebuts-Malware-Claims-121319.shtml">http://news.softpedia.com/news/Fan-Check-Developer-Rebuts-Malware-Claims-121319.shtml</a>
        </p>
        <p>
          <a href="http://www.techradar.com/news/internet/web/facebook-fan-check-virus-rumours-are-driving-users-to-more-danger-633935">http://www.techradar.com/news/internet/web/facebook-fan-check-virus-rumours-are-driving-users-to-more-danger-633935</a>
        </p>
        <p>
          <a href="http://mashable.com/2009/09/07/facebook-fan-check-virus-hoax/">http://mashable.com/2009/09/07/facebook-fan-check-virus-hoax/</a>
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=ec22b570-d5f0-4f39-a6e2-9c9552d89691" />
      </body>
      <title>Facebook Fan Check virus or hoax?  How to remove Facebook Fan Check virus?  Is it real?</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,ec22b570-d5f0-4f39-a6e2-9c9552d89691.aspx</guid>
      <link>http://blog.freedriversite.com/2009/09/14/FacebookFanCheckVirusOrHoaxHowToRemoveFacebookFanCheckVirusIsItReal.aspx</link>
      <pubDate>Mon, 14 Sep 2009 21:27:06 GMT</pubDate>
      <description>&lt;p&gt;
I was on Facebook today and started seeing a lot of people posting that the Facebook
Fan Check application was&amp;nbsp;virus and to remove it.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;p&gt;
After doing some research, I found that the application is probably not a virus.&amp;nbsp;
The spin to the apparant hoax is that there are several malware sites that have the
keywords "Fix Fan Check virus" in their portfolio.&amp;nbsp; So, people use the app, see
the posting that it was a virus, search google on how to fix it, then end up on an
infectuous site that tricks them into installing malware on their computer which claims
to fix the problem that never really existed.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;p&gt;
Interesting social study for sure.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;p&gt;
In my opionion, all of the apps and quizzes, etc, on Facebook are meant to drive advertising
dollars by driving up usage and page impression counts.&amp;nbsp; I will admit I play
MobWars and FarmTown occasionally, but I ignore nearly ever other quiz, test, app,
etc.&amp;nbsp; The smaller my footprint on Facebook, the better in terms of possibility
of contracting malicious software from the site.&amp;nbsp; Its called safe FaceBooking
maybe.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;p&gt;
Additional reading and sources:
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;p&gt;
&lt;a href="http://features.csmonitor.com/innovation/2009/09/14/is-facebook-fan-check-a-virus-careful-whom-you-ask/"&gt;http://features.csmonitor.com/innovation/2009/09/14/is-facebook-fan-check-a-virus-careful-whom-you-ask/&lt;/a&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;a href="http://news.softpedia.com/news/Fan-Check-Developer-Rebuts-Malware-Claims-121319.shtml"&gt;http://news.softpedia.com/news/Fan-Check-Developer-Rebuts-Malware-Claims-121319.shtml&lt;/a&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;a href="http://www.techradar.com/news/internet/web/facebook-fan-check-virus-rumours-are-driving-users-to-more-danger-633935"&gt;http://www.techradar.com/news/internet/web/facebook-fan-check-virus-rumours-are-driving-users-to-more-danger-633935&lt;/a&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;a href="http://mashable.com/2009/09/07/facebook-fan-check-virus-hoax/"&gt;http://mashable.com/2009/09/07/facebook-fan-check-virus-hoax/&lt;/a&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=ec22b570-d5f0-4f39-a6e2-9c9552d89691" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,ec22b570-d5f0-4f39-a6e2-9c9552d89691.aspx</comments>
      <category>KnowledgeBaseArticles</category>
      <category>Viruses and Hoaxes</category>
    </item>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <slash:comments>1</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <span class="MsgBodyText">When opening
New Messages to be sent, you may get the following error:<br /><br />
"One or More ActiveX controls could not be displayed because either:<br /><br />
1) Your current security settings prohibit running ActiveX controls on this 
<br />
page, or 
<br />
2) You have blocked a publisher of one of the controls.<br /><br />
As a result, the page may not display correctly."<br /><br />
This is usually fixed by going to Tools &gt; Options &gt; Mail Format and choosing
to Use Word as your email editor.<br /></span>
        <p>
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=3fbc5142-72a4-47be-a250-904a95866305" />
      </body>
      <title>Outlook 2003 opening a message with a signature - One or More ActiveX controls could not be displayed because</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,3fbc5142-72a4-47be-a250-904a95866305.aspx</guid>
      <link>http://blog.freedriversite.com/2009/07/17/Outlook2003OpeningAMessageWithASignatureOneOrMoreActiveXControlsCouldNotBeDisplayedBecause.aspx</link>
      <pubDate>Fri, 17 Jul 2009 08:57:45 GMT</pubDate>
      <description>&lt;span class="MsgBodyText"&gt;When opening New Messages to be sent, you may get the following
error:&lt;br&gt;
&lt;br&gt;
"One or More ActiveX controls could not be displayed because either:&lt;br&gt;
&lt;br&gt;
1) Your current security settings prohibit running ActiveX controls on this 
&lt;br&gt;
page, or 
&lt;br&gt;
2) You have blocked a publisher of one of the controls.&lt;br&gt;
&lt;br&gt;
As a result, the page may not display correctly."&lt;br&gt;
&lt;br&gt;
This is usually fixed by going to Tools &amp;gt; Options &amp;gt; Mail Format and choosing
to Use Word as your email editor.&lt;br&gt;
&lt;/span&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=3fbc5142-72a4-47be-a250-904a95866305" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,3fbc5142-72a4-47be-a250-904a95866305.aspx</comments>
      <category>KnowledgeBaseArticles</category>
    </item>
    <item>
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      <pingback:target>http://blog.freedriversite.com/PermaLink,guid,27769152-0041-4bea-bc86-8900bc816c99.aspx</pingback:target>
      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <slash:comments>2</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3">
                <font face="Calibri">I
recently had problems with Windows Vista locking the local domain user account when
it was connected to another domain's VPN for a period of time.  
<br /></font>
              </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3">
                <font face="Calibri">
                  <br />
                </font>
              </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3">
                <font face="Calibri">This
is a method to solve this issue:<br /></font>
              </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3" face="Calibri"> </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3">
                <font face="Calibri">1.
Locate the .pbk file that contains the entry that you dial. To do so, click Start,
type *.pbk in the Research Bar, and then press Enter. 
<br /></font>
              </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3">
                <font face="Calibri">            
(This file is probably in </font>
              </font>
            </font>
          </span>C:\Users\&lt;USERNAME&gt;\AppData\Roaming\Microsoft\Network\Connections\Pbk)
</p>
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3">
                <font face="Calibri">2.
Open the file in Notepad. </font>
              </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3">
                <font face="Calibri">3.
Locate the following entry: UseRasCredentials=1 </font>
              </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3">
                <font face="Calibri">4.
Modify the entry to the following: UseRasCredentials=0 </font>
              </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3">
                <font face="Calibri">5.
On the File menu, click Save, and the click Exit.</font>
              </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3" face="Calibri"> </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="margin: 0cm 0cm 0pt;">
          <span lang="EN-US">
            <font size="2" face="Arial">
              <font size="3">
                <font face="Calibri">
                  <br />
                </font>
              </font>
            </font>
          </span>
        </p>
        <p>
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=27769152-0041-4bea-bc86-8900bc816c99" />
      </body>
      <title>Vista connects to VPN then fails Windows Authentication for SQL &amp; IIS on local LAN (SSPI) - Vista local domain credential lock when on VPN for another domain</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,27769152-0041-4bea-bc86-8900bc816c99.aspx</guid>
      <link>http://blog.freedriversite.com/2009/07/17/VistaConnectsToVPNThenFailsWindowsAuthenticationForSQLIISOnLocalLANSSPIVistaLocalDomainCredentialLockWhenOnVPNForAnotherDomain.aspx</link>
      <pubDate>Fri, 17 Jul 2009 08:24:51 GMT</pubDate>
      <description>&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3"&gt;&lt;font face="Calibri"&gt;I
recently had problems with Windows Vista locking the local domain user account when
it was connected to another domain's VPN for a period of time.&amp;nbsp; 
&lt;br&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3"&gt;&lt;font face="Calibri"&gt;
&lt;br&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3"&gt;&lt;font face="Calibri"&gt;This
is a method to solve this issue:&lt;br&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3" face="Calibri"&gt;&amp;nbsp;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3"&gt;&lt;font face="Calibri"&gt;1.
Locate the .pbk file that contains the entry that you dial. To do so, click Start,
type *.pbk in the Research Bar, and then press Enter. 
&lt;br&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3"&gt;&lt;font face="Calibri"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;
(This file is probably in &lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;C:\Users\&amp;lt;USERNAME&amp;gt;\AppData\Roaming\Microsoft\Network\Connections\Pbk)
&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3"&gt;&lt;font face="Calibri"&gt;2.
Open the file in Notepad. &lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3"&gt;&lt;font face="Calibri"&gt;3.
Locate the following entry: UseRasCredentials=1 &lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3"&gt;&lt;font face="Calibri"&gt;4.
Modify the entry to the following: UseRasCredentials=0 &lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3"&gt;&lt;font face="Calibri"&gt;5.
On the File menu, click Save, and the click Exit.&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3" face="Calibri"&gt;&amp;nbsp;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;
&lt;span lang="EN-US"&gt;&lt;font size="2" face="Arial"&gt;&lt;font size="3"&gt;&lt;font face="Calibri"&gt;
&lt;br&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
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        <h1>Adding and Replacing Parts 
</h1>
        <p class="title">
Dell™ Inspiron™ 6400/E1505 Owner's Manual
</p>
        <table width="80%" border="0">
          <tbody>
            <tr>
              <td valign="top">
                <p class="minitoc">
                  <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007">Before
You Begin </a></p>
                <p class="minitoc">
                  <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076794">Optical
Drive </a></p>
                <p class="minitoc">
                  <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076789">Hard
Drive </a></p>
                <p class="minitoc">
                  <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103163">Memory </a></p>
                <p class="minitoc">
                  <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052722">Modem </a></p>
                <p class="minitoc">
                  <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076931">Hinge
Cover </a></p>
              </td>
              <td valign="top">
                <p class="minitoc">
                  <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076839">Keyboard </a></p>
                <p class="minitoc">
                  <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052769">Wireless
Mini-Card </a></p>
                <p class="minitoc">
                  <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1066505">Coin-Cell
Battery </a></p>
                <p class="minitoc">
                  <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1053432">Display </a></p>
                <p class="minitoc">
                  <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1058006">Internal
Card With Bluetooth® Wireless Technology </a></p>
              </td>
            </tr>
          </tbody>
        </table>
        <br />
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="wp1103007">
          </a>Before You Begin 
</h2>
        <p>
This chapter provides procedures for removing and installing the components in your
computer. Unless otherwise noted, each procedure assumes that the following conditions
exist:
</p>
        <ul>
          <li>
            <a name="1058236">
            </a>You have performed the steps in "<a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052391">Turning
Off Your Computer</a>" and "Before Working Inside Your Computer" (see <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052402">Before
Working Inside Your Computer</a>).<br /><br /></li>
          <li>
            <a name="1052378">
            </a>You have read the safety information in your Dell™ <i>Product
Information Guide.</i><br /><br /></li>
          <li>
            <a name="1052379">
            </a>A component can be replaced—or if purchased separately—installed
by performing the removal procedure in reverse order.<br /><br /></li>
        </ul>
        <a name="wp1052384">
        </a>
        <h3>Recommended Tools
</h3>
        <p>
The procedures in this document may require the following tools:
</p>
        <ul>
          <li>
            <a name="1052386">
            </a>Small flat-blade screwdriver<br /><br /></li>
          <li>
            <a name="1052387">
            </a>Phillips screwdriver<br /><br /></li>
          <li>
            <a name="1052388">
            </a>Small plastic scribe<br /><br /></li>
          <li>
            <a name="1052389">
            </a>Flash BIOS update (see the Dell Support website at <b>support.dell.com</b>)<br /><br /></li>
        </ul>
        <a name="wp1052391">
        </a>
        <h3>Turning Off Your Computer
</h3>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To avoid losing data, save and close any open files
and exit any open programs before you turn off your computer.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1052397">
        </a>
        <li value="1">
Shut down the operating system: 
<br /><br /><ol type="a"><li value="1"><a name="wp1052398"></a>Save and close any open files, exit any open programs, click
the <b>Start</b> button, and then click <b>Turn Off Computer</b>. 
<br /><br /></li></ol><ol type="a"><li value="2"><a name="wp1052399"></a>In the <b>Turn off computer</b> window, click <b>Turn off</b>. 
<br /><br /></li></ol></li>
        <p class="indentsub">
The computer turns off after the operating system shutdown process finishes.
</p>
        <ol type="1">
        </ol>
        <a name="wp1052401">
        </a>
        <li value="2">
Ensure that the computer and any attached devices are turned off. If your computer
and attached devices did not automatically turn off when you shut down your operating
system, press and hold the power button for several seconds until the computer turns
off. 
<br /><br /></li>
        <a name="wp1052402">
        </a>
        <h3>Before Working Inside Your Computer
</h3>
        <p>
Use the following safety guidelines to help protect your computer from potential damage
and to help ensure your own personal safety.
</p>
        <a name="1052408">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Before you begin any of the procedures in
this section, follow the safety instructions in the <i>Product Information Guide</i>.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <a name="1052413">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Handle components and cards with care. Do
not touch the components or contacts on a card. Hold a card by its edges or by its
metal mounting bracket. Hold a component such as a processor by its edges, not by
its pins.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>Only a certified service technician should perform
repairs on your computer. Damage due to servicing that is not authorized by Dell is
not covered by your warranty.</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>When you disconnect a cable, pull on its connector
or on its strain-relief loop, not on the cable itself. Some cables have a connector
with locking tabs; if you are disconnecting this type of cable, press in on the locking
tabs before you disconnect the cable. As you pull connectors apart, keep them evenly
aligned to avoid bending any connector pins. Also, before you connect a cable, ensure
that both connectors are correctly oriented and aligned. 
</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To help prevent damage to the computer, perform
the following steps before you begin working inside the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1052429">
        </a>
        <li value="1">
Ensure that the work surface is flat and clean to prevent the computer cover from
being scratched. 
<br /><br /><a name="wp1053196"></a></li>
        <li value="2">
Turn off your computer. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052391">Turning
Off Your Computer</a>. 
<br /><br /></li>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To disconnect a network cable, first unplug the
cable from your computer and then unplug it from the network wall jack.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1052438">
        </a>
        <li value="3">
Disconnect any telephone or network cables from the computer. 
<br /><br /></li>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To help prevent damage to the system board, you
must remove the battery from the battery bay before you service the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTE: </span>To avoid damage to the computer, use only the battery
designed for this particular Dell computer. Do not use other batteries designed for
other Dell computers.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1066977">
        </a>
        <li value="4">
Disconnect your computer and all attached devices from their electrical outlets, slide
and hold the battery-bay latch release on the bottom of the computer, and then lift
the battery from the bay. 
<br /><br /></li>
        <a name="wp1066996">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar26.jpg" vspace="0" width="544" border="0" height="286" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1069944">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
battery-bay latch release
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
battery
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <ol type="1">
        </ol>
        <a name="wp1082557">
        </a>
        <li value="5">
Remove the optical drive, if installed, from the optical drive bay. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076794">Optical
Drive</a>. 
<br /><br /><a name="wp1069945"></a></li>
        <li value="6">
Press the power button to ground the system board. 
<br /><br /><a name="wp1052457"></a></li>
        <li value="7">
Remove any installed cards from the ExpressCard slot (see <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/cards.htm#wp1053515">Removing
an ExpressCard or Blank</a>) and the 5-in-1 media memory card reader (see <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/cards.htm#wp1055554">Removing
a Media Memory Card</a>). 
<br /><br /><a name="wp1052458"></a></li>
        <li value="8">
Close the display and turn the computer upside down on a flat work surface. 
<br /><br /><a name="wp1053242"></a></li>
        <li value="9">
Remove the hard drive (see <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076789">Hard
Drive</a>). 
<br /><br /></li>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="wp1076794">
          </a>Optical Drive 
</h2>
        <a name="1076799">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Before you begin any of the procedures in
this section, follow the safety instructions in the <i>Product Information Guide</i>.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1076800">
        </a>
        <li value="1">
Turn the computer over. 
<br /><br /><a name="wp1076801"></a></li>
        <li value="2">
Remove the optical-drive security screw. 
<br /><br /><a name="wp1076802"></a></li>
        <li value="3">
Insert a scribe into the notch and push it to the side to release the drive from the
bay. 
<br /><br /><a name="wp1082622"></a></li>
        <li value="4">
Slide the drive out of the bay. 
<br /><br /></li>
        <a name="wp1076825">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar18.jpg" vspace="0" width="487" border="0" height="349" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1076826">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
optical drive
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
optical-drive security screw
</p>
                </td>
                <td valign="top" align="left">
                  <p>
3
</p>
                </td>
                <td valign="top" align="left">
                  <p>
notch
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="wp1076789">
          </a>Hard Drive 
</h2>
        <a name="1052499">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>If you remove the hard drive from the computer
when the drive is hot, <span style="font-style: oblique; font-weight: normal;">do
not touch</span> the metal housing of the hard drive.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <a name="1067000">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Before you begin any of the procedures in
this section, follow the safety instructions in the <i>Product Information Guide</i>.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To prevent data loss, turn off your computer (see <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052391">Turning
Off Your Computer</a>) before removing the hard drive. Do not remove the hard drive
while the computer is on, in standby mode, or in hibernate mode.</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>Hard drives are extremely fragile; even a slight
bump can damage the drive.</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTE: </span>Dell does not guarantee compatibility or provide
support for hard drives from sources other than Dell.</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTE: </span>If you are installing a hard drive from a source
other than Dell, you need to install an operating system, drivers, and utilities on
the new hard drive. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/trouble.htm#wp1064105">Restoring
Your Operating System</a> and <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/trouble.htm#wp1063976">Reinstalling
Drivers and Utilities</a>.</td>
            </tr>
          </tbody>
        </table>
        <p>
To replace the hard drive in the hard drive bay:
</p>
        <ol type="1">
        </ol>
        <a name="wp1052521">
        </a>
        <li value="1">
Follow the procedures in <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007">Before
You Begin</a>. 
<br /><br /><a name="wp1052523"></a></li>
        <li value="2">
Turn the computer over, and remove the hard drive screws. 
<br /><br /></li>
        <a name="wp1053258">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar39.jpg" vspace="0" width="433" border="0" height="351" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1079241">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
screws (2)
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
hard drive
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>When the hard drive is not in the computer, store
it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge"
in the <i>Product Information Guide</i>.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1052530">
        </a>
        <li value="3">
Slide the hard drive out of the computer. 
<br /><br /><a name="wp1052531"></a></li>
        <li value="4">
Remove the new drive from its packaging. 
<br /><br /></li>
        <p class="indent">
Save the original packaging for storing or shipping the hard drive.
</p>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>Use firm and even pressure to slide the drive into
place. If you use excessive force, you may damage the connector.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1052538">
        </a>
        <li value="5">
Slide the hard drive into the bay until it is fully seated. 
<br /><br /><a name="wp1052539"></a></li>
        <li value="6">
Replace and tighten the screws. 
<br /><br /><a name="wp1052540"></a></li>
        <li value="7">
Install the operating system for your computer. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/trouble.htm#wp1064105">Restoring
Your Operating System</a>. 
<br /><br /><a name="wp1052541"></a></li>
        <li value="8">
Install the drivers and utilities for your computer. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/trouble.htm#wp1063976">Reinstalling
Drivers and Utilities</a>. 
<br /><br /></li>
        <a name="wp1052543">
        </a>
        <h3>Returning a Hard Drive to Dell
</h3>
        <p>
Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise,
the hard drive may be damaged in transit.
</p>
        <a name="wp1052564">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts61.jpg" vspace="0" width="288" border="0" height="259" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1052584">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
foam packaging
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
hard drive
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="wp1103163">
          </a>Memory 
</h2>
        <a name="1107950">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Before you begin any of the procedures in
this section, follow the safety instructions in the <i>Product Information Guide</i>.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <p>
You can increase your computer memory by installing memory modules on the system board.
See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/specs.htm#wp1054574">Specifications</a> for
information on the memory supported by your computer. Install only memory modules
that are intended for your computer.
</p>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTE: </span>Memory modules purchased from Dell are covered under
your computer warranty.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1052596">
        </a>
        <li value="1">
Follow the procedures in <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007">Before
You Begin</a>. 
<br /><br /><a name="wp1052598"></a></li>
        <li value="2">
Turn the computer over, loosen the captive screws on the memory module cover, and
then remove the memory module cover. 
<br /><br /></li>
        <a name="wp1052605">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar67.jpg" vspace="0" width="429" border="0" height="308" hspace="0" />
        </div>
        <p>
        </p>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To prevent damage to the memory module connector,
do not use tools to spread the memory-module securing clips.</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1052613">
        </a>
        <li value="3">
If you are replacing a memory module, remove the existing module: 
<br /><br /><ol type="a"><li value="1"><a name="wp1052614"></a>Use your fingertips to carefully spread apart the securing
clips on each end of the memory module connector until the module pops up. 
<br /><br /></li></ol><ol type="a"><li value="2"><a name="wp1052615"></a>Remove the module from the connector. 
<br /><br /></li></ol></li>
        <a name="wp1052659">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar30.jpg" vspace="0" width="517" border="0" height="200" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1082640">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
memory module
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
securing clips 
<br />
(2 per connector)
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTE: </span>If the memory module is not installed properly, the
computer may not boot properly. No error message indicates this failure.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1052666">
        </a>
        <li value="4">
Ground yourself and install the new memory module: 
<br /><br /><ol type="a"><li value="1"><a name="wp1052672"></a>Align the notch in the module edge connector with the tab
in the connector slot. 
<br /><br /></li></ol><ol type="a"><li value="2"><a name="wp1052673"></a>Slide the module firmly into the slot at a 45-degree angle,
and rotate the module down until it clicks into place. If you do not feel the click,
remove the module and reinstall it. 
<br /><br /></li></ol></li>
        <a name="wp1052678">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar37.jpg" vspace="0" width="308" border="0" height="209" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1082673">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
notch
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
tab
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <ol type="1">
        </ol>
        <a name="wp1052679">
        </a>
        <li value="5">
Replace the memory module cover. 
<br /><br /></li>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>If the cover is difficult to close, remove the
module and reinstall it. Forcing the cover to close may damage your computer.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1052689">
        </a>
        <li value="6">
Insert the battery into the battery bay, or connect the AC adapter to your computer
and an electrical outlet. 
<br /><br /><a name="wp1070440"></a></li>
        <li value="7">
Reinstall the hard drive. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076789">Hard
Drive</a>. 
<br /><br /><a name="wp1052690"></a></li>
        <li value="8">
Turn on the computer. 
<br /><br /></li>
        <p>
As the computer boots, it detects the additional memory and automatically updates
the system configuration information.
</p>
        <p>
To confirm the amount of memory installed in the computer, click the <b>Start</b> button,
click <b>Help and Support</b>, and then click <b>Dell System Information</b>.
</p>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="wp1052722">
          </a>Modem 
</h2>
        <a name="1107965">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Before you begin any of the procedures in
this section, follow the safety instructions in the <i>Product Information Guide</i>.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <p>
If you ordered the optional modem at the same time that you ordered your computer,
the modem is already installed.
</p>
        <ol type="1">
        </ol>
        <a name="wp1067971">
        </a>
        <li value="1">
Follow the procedures in <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007">Before
You Begin</a>. 
<br /><br /><a name="wp1052732"></a></li>
        <li value="2">
Turn the computer over, loosen the captive screws on the modem cover, and then remove
the modem cover. 
<br /><br /></li>
        <a name="wp1056566">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar44.jpg" vspace="0" width="472" border="0" height="329" hspace="0" />
        </div>
        <p>
        </p>
        <ol type="1">
        </ol>
        <a name="wp1052737">
        </a>
        <li value="3">
Remove the existing modem: 
<br /><br /><ol type="a"><li value="1"><a name="wp1052738"></a>Remove the screw securing the modem to the system board, and
set it aside. 
<br /><br /></li></ol><ol type="a"><li value="2"><a name="wp1052739"></a>Pull straight up on the attached pull-tab to lift the modem
out of its connector on the system board, and disconnect the modem cable. 
<br /><br /></li></ol></li>
        <a name="wp1053283">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar48.jpg" vspace="0" width="468" border="0" height="346" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1082690">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
modem screw
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
modem pull-tab
</p>
                </td>
                <td valign="top" align="left">
                  <p>
3
</p>
                </td>
                <td valign="top" align="left">
                  <p>
modem connector on system board
</p>
                </td>
              </tr>
              <tr>
                <td valign="top" align="left">
                  <p>
4
</p>
                </td>
                <td valign="top" align="left">
                  <p>
modem
</p>
                </td>
                <td valign="top" align="left">
                  <p>
5
</p>
                </td>
                <td valign="top" align="left">
                  <p>
modem cable
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <ol type="1">
        </ol>
        <a name="wp1068283">
        </a>
        <li value="4">
Install the replacement modem: 
<br /><br /><ol type="a"><li value="1"><a name="wp1068289"></a>Connect the modem cable to the modem. 
<br /><br /></li></ol></li>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>The connector is keyed to ensure correct insertion.
If you feel resistance, check the connector and realign the card. 
</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <ol type="a">
          <li value="2">
            <a name="wp1052748">
            </a>Align the modem with the screw holes and press the modem down
into the connector on the system board. 
<br /><br /></li>
          <li value="3">
            <a name="wp1052749">
            </a>Replace the screw that secures the modem to the system board. 
<br /><br /></li>
        </ol>
        <a name="wp1052751">
        </a>
        <li value="5">
Replace the modem cover. 
<br /><br /></li>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="wp1076931">
          </a>Hinge Cover 
</h2>
        <a name="1076936">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Before you begin any of the procedures in
this section, follow the safety instructions in the <i>Product Information Guide</i>.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1076950">
        </a>
        <li value="1">
Follow the procedures in <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007">Before
You Begin</a>. 
<br /><br /><a name="wp1076951"></a></li>
        <li value="2">
Remove the hinge cover.: 
<br /><br /><ol type="a"><li value="1"><a name="wp1076952"></a>Open the display all the way (180 degrees) so that it lies
flat against your work surface. 
<br /><br /></li></ol></li>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To avoid damage to the hinge cover, do not lift
the cover on both sides simultaneously.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <ol type="a">
          <li value="2">
            <a name="wp1076958">
            </a>Insert a scribe into the indent to lift the hinge cover on
the right side. 
<br /><br /></li>
          <li value="3">
            <a name="wp1076959">
            </a>Ease the hinge cover up, moving from right to left, and remove
it. 
<br /><br /></li>
        </ol>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTE: </span>When replacing the hinge cover, first insert the
left edge and then press from left to right until the cover snaps into place. 
</td>
            </tr>
          </tbody>
        </table>
        <a name="wp1076975">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylaa16.jpg" vspace="0" width="537" border="0" height="351" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1083013">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
hinge cover
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
scribe
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="wp1076839">
          </a>Keyboard 
</h2>
        <a name="1076844">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Before you begin any of the procedures in
this section, follow the safety instructions in the <i>Product Information Guide</i>.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1076858">
        </a>
        <li value="1">
Follow the procedures in <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007">Before
You Begin</a>. 
<br /><br /><a name="wp1076859"></a></li>
        <li value="2">
Open the display. 
<br /><br /><a name="wp1076863"></a></li>
        <li value="3">
Remove the hinge cover. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076931">Hinge
Cover</a>. 
<br /><br /><a name="wp1076864"></a></li>
        <li value="4">
Remove the keyboard: 
<br /><br /><ol type="a"><li value="1"><a name="wp1076865"></a>Remove the two screws at the top of the keyboard. 
<br /><br /></li></ol></li>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>The keycaps on the keyboard are fragile, easily
dislodged, and time-consuming to replace. Be careful when removing and handling the
keyboard.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <ol type="a">
          <li value="2">
            <a name="wp1076871">
            </a>Lift the keyboard only enough to hold it up and slightly forward
to allow access to the keyboard connector. 
<br /><br /></li>
          <li value="3">
            <a name="wp1076872">
            </a>To release the keyboard cable from the keyboard connector
on the system board, rotate the plastic bar on the keyboard connector to the front
of the computer. 
<br /><br /></li>
        </ol>
        <a name="wp1076907">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar32.jpg" vspace="0" width="459" border="0" height="381" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1083526">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
screws (2)
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
keyboard cable
</p>
                </td>
                <td valign="top" align="left">
                  <p>
3
</p>
                </td>
                <td valign="top" align="left">
                  <p>
plastic bar on keyboard connector 
</p>
                </td>
              </tr>
              <tr>
                <td valign="top" align="left">
                  <p>
4
</p>
                </td>
                <td valign="top" align="left">
                  <p>
tabs 
</p>
                </td>
                <td valign="top" align="left">
                  <p>
5
</p>
                </td>
                <td valign="top" align="left">
                  <p>
keyboard
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To avoid scratching the palm rest when replacing
the keyboard, hook the tabs along the front edge of the keyboard into the palm rest,
and then press on the right edge near the top to snap the keyboard into place before
replacing the two screws.</td>
            </tr>
          </tbody>
        </table>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="wp1052769">
          </a>Wireless Mini-Card 
</h2>
        <p>
If you ordered a Mini-Card with your computer, the card is already installed.
</p>
        <a name="1052775">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Before you begin any of the procedures in
this section, follow the safety instructions in the <i>Product Information Guide</i>.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1052776">
        </a>
        <li value="1">
Follow the procedures in <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007">Before
You Begin</a>. 
<br /><br /><a name="wp1052777"></a></li>
        <li value="2">
Remove the hinge cover. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076931">Hinge
Cover</a>. 
<br /><br /><a name="wp1058110"></a></li>
        <li value="3">
Remove the keyboard. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076839">Keyboard</a>. 
<br /><br /><a name="wp1052784"></a></li>
        <li value="4">
If a Mini-Card is not already installed, go to <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103222">step
5</a>. If you are replacing a Mini-Card, remove the existing card: 
<br /><br /><ol type="a"><li value="1"><a name="wp1052785"></a>Disconnect the two antenna cables from the Mini-Card. 
<br /><br /></li></ol></li>
        <a name="wp1096261">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylara3.jpg" vspace="0" width="630" border="0" height="352" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1052786">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
Mini-Card
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
antenna cables (2)
</p>
                </td>
                <td valign="top" align="left">
                  <p>
3
</p>
                </td>
                <td valign="top" align="left">
                  <p>
antenna cable connectors (2)
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <ol type="1">
        </ol>
        <ol type="a">
          <li value="2">
            <a name="wp1103275">
            </a>Release the Mini-Card by pushing the metal securing tabs toward
the back of the computer until the card pops up slightly. 
<br /><br /></li>
          <li value="3">
            <a name="wp1052787">
            </a>Lift the Mini-Card out of its system board connector. 
<br /><br /></li>
        </ol>
        <a name="wp1096269">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar20.jpg" vspace="0" width="630" border="0" height="399" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1083967">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
system board connector
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
Mini-Card
</p>
                </td>
                <td valign="top" align="left">
                  <p>
3
</p>
                </td>
                <td valign="top" align="left">
                  <p>
metal securing tabs (2)
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>The connectors are keyed to ensure correct insertion.
If you feel resistance, check the connectors on the card and on the system board,
and realign the card.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1103222">
        </a>
        <li value="5">
Install the replacement Mini-Card: 
<br /><br /><ol type="a"><li value="1"><a name="wp1068533"></a>Insert the Mini-Card connector into the system board connector
at a 45-degree angle, and then press the other end of the Mini-Card down into the
securing tabs until the card clicks into place. 
<br /><br /></li></ol></li>
        <a name="wp1096277">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylarg9.jpg" vspace="0" width="630" border="0" height="344" hspace="0" />
        </div>
        <p>
        </p>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To avoid damage to the Mini-Card, never place cables
under the card.</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <ol type="a">
          <li value="2">
            <a name="wp1052800">
            </a>Connect the two antenna cables to the Mini-Card (black cable
to the connector labeled "aux" and the white cable to the connector labeled "main"). 
<br /><br /></li>
        </ol>
        <a name="wp1096289">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar45.jpg" vspace="0" width="630" border="0" height="400" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1085137">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
system board connector
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
antenna cables (2)
</p>
                </td>
                <td valign="top" align="left">
                  <p>
3
</p>
                </td>
                <td valign="top" align="left">
                  <p>
antenna cable connectors (2)
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="wp1066505">
          </a>Coin-Cell Battery 
</h2>
        <a name="1066518">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Before you begin any of the procedures in
this section, follow the safety instructions in the <i>Product Information Guide</i>.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1053360">
        </a>
        <li value="1">
Follow the procedures in <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007">Before
You Begin</a>. 
<br /><br /><a name="wp1053364"></a></li>
        <li value="2">
Remove the hinge cover. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076931">Hinge
Cover</a>. 
<br /><br /><a name="wp1053373"></a></li>
        <li value="3">
Remove the keyboard. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076839">Keyboard</a>. 
<br /><br /><a name="wp1053374"></a></li>
        <li value="4">
Insert a plastic scribe into the guide on the side of the coin-cell battery compartment,
and pop the battery out. 
<br /><br /></li>
        <a name="wp1058450">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar63.jpg" vspace="0" width="449" border="0" height="339" hspace="0" />
        </div>
        <p>
        </p>
        <p>
When you replace the battery, insert it at a 30-degree angle under the clip with the
positive (identified by a plus [+] symbol) side up, and then push it into place. 
</p>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="wp1053432">
          </a>Display 
</h2>
        <a name="1053437">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Before you begin any of the procedures in
this section, follow the safety instructions in the <i>Product Information Guide</i>.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
        </ol>
        <a name="wp1053454">
        </a>
        <li value="1">
Follow the procedures in <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007">Before
You Begin</a>. 
<br /><br /><a name="wp1053472"></a></li>
        <li value="2">
Remove the hinge cover. See <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076931">Hinge
Cover</a>. 
<br /><br /><a name="wp1058465"></a></li>
        <li value="3">
Remove the six screws securing the display (two on the top, two on the bottom, and
two on the back). 
<br /><br /><a name="wp1053502"></a></li>
        <li value="4">
Disconnect the antenna cables from the Mini-Card. 
<br /><br /><a name="wp1058470"></a></li>
        <li value="5">
Loosen the captive grounding-wire screw. 
<br /><br /><a name="wp1071196"></a></li>
        <li value="6">
Disconnect the display cable, using the pull-tab. 
<br /><br /><a name="wp1085595"></a></li>
        <li value="7">
Dislodge the display cable from the display cable channel. 
<br /><br /></li>
        <a name="wp1071230">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar36.jpg" vspace="0" width="557" border="0" height="448" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1087731">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
screws (6)
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
display cable
</p>
                </td>
                <td valign="top" align="left">
                  <p>
3
</p>
                </td>
                <td valign="top" align="left">
                  <p>
display cable pull-tab
</p>
                </td>
              </tr>
              <tr>
                <td valign="top" align="left">
                  <p>
4
</p>
                </td>
                <td valign="top" align="left">
                  <p>
grounding-wire screw
</p>
                </td>
                <td valign="top" align="left">
                  <p>
5
</p>
                </td>
                <td valign="top" align="left">
                  <p>
antenna cables
</p>
                </td>
                <td valign="top" align="left">
                  <p>
6
</p>
                </td>
                <td valign="top" align="left">
                  <p>
standby switch
</p>
                </td>
              </tr>
              <tr>
                <td valign="top" align="left">
                  <p>
7
</p>
                </td>
                <td valign="top" align="left">
                  <p>
display cable connector on system board
</p>
                </td>
                <td valign="top" align="left">
                  <p>
8
</p>
                </td>
                <td valign="top" align="left">
                  <p>
display cable channel
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
                <td valign="top" align="left">
                  <p>
 
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <ol type="1">
        </ol>
        <a name="wp1087732">
        </a>
        <li value="8">
Lift the display up and away from the computer. 
<br /><br /></li>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>The standby switch is fragile and easily broken.
Avoid knocking the switch when removing and replacing the display.</td>
            </tr>
          </tbody>
        </table>
        <p>
When you replace the display, ensure that the display cable is lying flat in the display
cable channel and securely tucked underneath the tabs. 
</p>
        <p>
Also, ensure that the antenna cables are not twisted and that they are lying flat
in the antenna cable clip.
</p>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="wp1058006">
          </a>Internal Card With Bluetooth® Wireless Technology 
</h2>
        <a name="1058011">
        </a>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes"> CAUTION: </span>
                <b>Before you begin any of the procedures in
this section, follow the safety instructions in the <i>Product Information Guide</i>.</b>
              </td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td valign="top" align="left">
                <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top" />
              </td>
              <td valign="top" align="left">
                <span class="notes">NOTICE: </span>To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <p>
If you ordered a card with Bluetooth wireless technology with your computer, it is
already installed.
</p>
        <ol type="1">
        </ol>
        <a name="wp1065606">
        </a>
        <li value="1">
Follow the procedures in <a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007">Before
You Begin</a>. 
<br /><br /><a name="wp1065612"></a></li>
        <li value="2">
If you have not already removed the battery, do so now. 
<br /><br /></li>
        <p class="indent">
Slide and hold the battery-bay latch release on the bottom of the computer, and then
remove the battery from the bay.
</p>
        <ol type="1">
        </ol>
        <a name="wp1065609">
        </a>
        <li value="3">
Open the card door and remove it from the computer. 
<br /><br /><a name="wp1058031"></a></li>
        <li value="4">
Pull the card out of the compartment so that you can disconnect the card from its
cable and remove it from the computer. 
<br /><br /><a name="wp1065802"></a></li>
        <li value="5">
To replace the card, connect the card to the cable and then carefully insert it into
the compartment. 
<br /><br /><a name="wp1065803"></a></li>
        <li value="6">
Replace the card door by inserting the small center tab into the notch at the base
of the compartment and snapping the card into place. 
<br /><br /></li>
        <a name="wp1052848">
        </a>
        <p>
        </p>
        <div>
          <img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar64.jpg" vspace="0" width="442" border="0" height="319" hspace="0" />
        </div>
        <p>
        </p>
        <a name="wp1086770">
        </a>
        <p>
          <table width="600" border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td valign="top" align="left">
                  <p>
1
</p>
                </td>
                <td valign="top" align="left">
                  <p>
card door
</p>
                </td>
                <td valign="top" align="left">
                  <p>
2
</p>
                </td>
                <td valign="top" align="left">
                  <p>
cable
</p>
                </td>
                <td valign="top" align="left">
                  <p>
3
</p>
                </td>
                <td valign="top" align="left">
                  <p>
card
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <p>
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=54ea81ef-e663-4adb-a7e6-8e567587adb5" />
      </body>
      <title>Adding Replacing Parts in Dell Inspiron 6400 - User Manual</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,54ea81ef-e663-4adb-a7e6-8e567587adb5.aspx</guid>
      <link>http://blog.freedriversite.com/2009/07/15/AddingReplacingPartsInDellInspiron6400UserManual.aspx</link>
      <pubDate>Wed, 15 Jul 2009 18:11:05 GMT</pubDate>
      <description>&lt;h1&gt;Adding and Replacing Parts 
&lt;/h1&gt;
&lt;p class="title"&gt;
Dell™ Inspiron™ 6400/E1505 Owner's Manual
&lt;/p&gt;
&lt;table width="80%" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top"&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007"&gt;Before
You Begin &lt;/a&gt;
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076794"&gt;Optical
Drive &lt;/a&gt;
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076789"&gt;Hard
Drive &lt;/a&gt;
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103163"&gt;Memory &lt;/a&gt;
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052722"&gt;Modem &lt;/a&gt;
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076931"&gt;Hinge
Cover &lt;/a&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top"&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076839"&gt;Keyboard &lt;/a&gt;
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052769"&gt;Wireless
Mini-Card &lt;/a&gt;
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1066505"&gt;Coin-Cell
Battery &lt;/a&gt;
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1053432"&gt;Display &lt;/a&gt;
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1058006"&gt;Internal
Card With Bluetooth® Wireless Technology &lt;/a&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;br&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="wp1103007"&gt;&lt;/a&gt;Before You Begin 
&lt;/h2&gt;
&lt;p&gt;
This chapter provides procedures for removing and installing the components in your
computer. Unless&amp;nbsp;otherwise noted, each procedure assumes that the following conditions
exist:
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;a name="1058236"&gt;&lt;/a&gt;You have performed the steps in "&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052391"&gt;Turning
Off Your Computer&lt;/a&gt;" and "Before&amp;nbsp;Working Inside Your Computer" (see &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052402"&gt;Before
Working Inside Your Computer&lt;/a&gt;).&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a name="1052378"&gt;&lt;/a&gt;You have read the safety information in your Dell™ &lt;i&gt;Product
Information Guide.&lt;/i&gt;
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a name="1052379"&gt;&lt;/a&gt;A component can be replaced—or if purchased separately—installed
by performing the removal procedure in reverse order.&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;a name="wp1052384"&gt;&lt;/a&gt; 
&lt;h3&gt;Recommended Tools
&lt;/h3&gt;
&lt;p&gt;
The procedures in this document may require the following tools:
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;a name="1052386"&gt;&lt;/a&gt;Small flat-blade screwdriver&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a name="1052387"&gt;&lt;/a&gt;Phillips screwdriver&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a name="1052388"&gt;&lt;/a&gt;Small plastic scribe&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a name="1052389"&gt;&lt;/a&gt;Flash BIOS update (see the Dell Support website at &lt;b&gt;support.dell.com&lt;/b&gt;)&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;a name="wp1052391"&gt;&lt;/a&gt; 
&lt;h3&gt;Turning Off Your Computer
&lt;/h3&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To avoid losing data, save and close any open files
and exit any open programs before you turn off your computer.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052397"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Shut down the operating system: 
&lt;br&gt;
&lt;br&gt;
&lt;ol type="a"&gt;
&lt;li value="1"&gt;
&lt;a name="wp1052398"&gt;&lt;/a&gt;Save and close any open files, exit any open programs, click
the &lt;b&gt;Start&lt;/b&gt; button, and then click &lt;b&gt;Turn Off Computer&lt;/b&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;ol type="a"&gt;
&lt;li value="2"&gt;
&lt;a name="wp1052399"&gt;&lt;/a&gt;In the &lt;b&gt;Turn off computer&lt;/b&gt; window, click &lt;b&gt;Turn off&lt;/b&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&gt;
&lt;p class="indentsub"&gt;
The computer turns off after the operating system shutdown process finishes.
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052401"&gt;&lt;/a&gt;
&lt;li value="2"&gt;
Ensure that the computer and any attached devices are turned off. If your computer
and attached devices did not automatically turn off when you shut down your operating
system, press and hold the power button for several seconds until the computer turns
off. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1052402"&gt;&lt;/a&gt; 
&lt;h3&gt;Before Working Inside Your Computer
&lt;/h3&gt;
&lt;p&gt;
Use the following safety guidelines to help protect your computer from potential damage
and to help ensure your own personal safety.
&lt;/p&gt;
&lt;a name="1052408"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Before you begin any of the procedures in
this section, follow the safety instructions in the &lt;i&gt;Product&amp;nbsp;Information Guide&lt;/i&gt;.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;a name="1052413"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Handle components and cards with care. Do
not touch the components or contacts on a card. Hold a card by its edges or by its
metal mounting bracket. Hold a component such as a processor by its edges, not by
its&amp;nbsp;pins.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;Only a certified service technician should perform
repairs on your computer. Damage due to servicing that is not authorized by Dell is
not covered by your warranty.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;When you disconnect a cable, pull on its connector
or on its strain-relief loop, not on the cable itself. Some cables have a connector
with locking tabs; if you are disconnecting this type of cable, press in on the locking
tabs before you disconnect the cable. As you pull connectors apart, keep them evenly
aligned to avoid bending any connector pins. Also, before you connect a cable, ensure
that both connectors are correctly oriented and aligned. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To help prevent damage to the computer, perform
the following steps before you begin working inside the&amp;nbsp;computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052429"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Ensure that the work surface is flat and clean to prevent the computer cover from
being scratched. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1053196"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="2"&gt;
Turn off your computer. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052391"&gt;Turning
Off Your Computer&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To disconnect a network cable, first unplug the
cable from your computer and then unplug it from the network wall jack.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052438"&gt;&lt;/a&gt;
&lt;li value="3"&gt;
Disconnect any telephone or network cables from the computer. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To help prevent damage to the system board, you
must remove the battery from the battery bay before you service the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTE: &lt;/span&gt;To avoid damage to the computer, use only the battery
designed for this particular Dell computer. Do not use other batteries designed for
other Dell computers.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1066977"&gt;&lt;/a&gt;
&lt;li value="4"&gt;
Disconnect your computer and all attached devices from their electrical outlets, slide
and hold the battery-bay latch release on the bottom of the computer, and then lift
the battery from the bay. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1066996"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar26.jpg" vspace="0" width="544" border="0" height="286" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1069944"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
battery-bay latch release
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
battery
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1082557"&gt;&lt;/a&gt;
&lt;li value="5"&gt;
Remove the optical drive, if installed, from the optical drive bay. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076794"&gt;Optical
Drive&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1069945"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="6"&gt;
Press the power button to ground the system board. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052457"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="7"&gt;
Remove any installed cards from the ExpressCard slot (see &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/cards.htm#wp1053515"&gt;Removing
an ExpressCard or Blank&lt;/a&gt;) and the 5-in-1 media memory card reader (see &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/cards.htm#wp1055554"&gt;Removing
a Media Memory Card&lt;/a&gt;). 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052458"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="8"&gt;
Close the display and turn the computer upside down on a flat work surface. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1053242"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="9"&gt;
Remove the hard drive (see &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076789"&gt;Hard
Drive&lt;/a&gt;). 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="wp1076794"&gt;&lt;/a&gt;Optical Drive 
&lt;/h2&gt;
&lt;a name="1076799"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Before you begin any of the procedures in
this section, follow the safety instructions in the &lt;i&gt;Product&amp;nbsp;Information Guide&lt;/i&gt;.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1076800"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Turn the computer over. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1076801"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="2"&gt;
Remove the optical-drive security screw. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1076802"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="3"&gt;
Insert a scribe into the notch and push it to the side to release the drive from the
bay. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1082622"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="4"&gt;
Slide the drive out of the bay. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1076825"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar18.jpg" vspace="0" width="487" border="0" height="349" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1076826"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
optical drive
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
optical-drive security screw
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
notch
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="wp1076789"&gt;&lt;/a&gt;Hard Drive 
&lt;/h2&gt;
&lt;a name="1052499"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;If you remove the hard drive from the computer
when the drive is hot, &lt;span style="font-style: oblique; font-weight: normal;"&gt;do
not touch&lt;/span&gt; the metal housing of the hard drive.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;a name="1067000"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Before you begin any of the procedures in
this section, follow the safety instructions in the &lt;i&gt;Product&amp;nbsp;Information Guide&lt;/i&gt;.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To prevent data loss, turn off your computer (see &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1052391"&gt;Turning
Off Your Computer&lt;/a&gt;) before removing the hard drive. Do not remove the hard drive
while the computer is on, in standby mode, or in hibernate mode.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;Hard drives are extremely fragile; even a slight
bump can damage the drive.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTE: &lt;/span&gt;Dell does not guarantee compatibility or provide
support for hard drives from sources other than&amp;nbsp;Dell.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTE: &lt;/span&gt;If you are installing a hard drive from a source
other than Dell, you need to install an operating system, drivers, and utilities on
the new hard drive. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/trouble.htm#wp1064105"&gt;Restoring
Your Operating System&lt;/a&gt; and &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/trouble.htm#wp1063976"&gt;Reinstalling
Drivers and Utilities&lt;/a&gt;.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;
To replace the hard drive in the hard drive bay:
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052521"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Follow the procedures in &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007"&gt;Before
You Begin&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052523"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="2"&gt;
Turn the computer over, and remove the hard drive screws. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1053258"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar39.jpg" vspace="0" width="433" border="0" height="351" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1079241"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
screws (2)
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
hard drive
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;When the hard drive is not in the computer, store
it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge"
in the &lt;i&gt;Product Information Guide&lt;/i&gt;.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052530"&gt;&lt;/a&gt;
&lt;li value="3"&gt;
Slide the hard drive out of the computer. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052531"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="4"&gt;
Remove the new drive from its packaging. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;p class="indent"&gt;
Save the original packaging for storing or shipping the hard drive.
&lt;/p&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;Use firm and even pressure to slide the drive into
place. If you use excessive force, you may damage the&amp;nbsp;connector.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052538"&gt;&lt;/a&gt;
&lt;li value="5"&gt;
Slide the hard drive into the bay until it is fully seated. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052539"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="6"&gt;
Replace and tighten the screws. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052540"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="7"&gt;
Install the operating system for your computer. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/trouble.htm#wp1064105"&gt;Restoring
Your Operating System&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052541"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="8"&gt;
Install the drivers and utilities for your computer. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/trouble.htm#wp1063976"&gt;Reinstalling
Drivers and Utilities&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1052543"&gt;&lt;/a&gt; 
&lt;h3&gt;Returning a Hard Drive to Dell
&lt;/h3&gt;
&lt;p&gt;
Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise,
the hard drive may be damaged in transit.
&lt;/p&gt;
&lt;a name="wp1052564"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts61.jpg" vspace="0" width="288" border="0" height="259" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1052584"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
foam packaging
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
hard drive
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="wp1103163"&gt;&lt;/a&gt;Memory 
&lt;/h2&gt;
&lt;a name="1107950"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Before you begin any of the procedures in
this section, follow the safety instructions in the &lt;i&gt;Product&amp;nbsp;Information Guide&lt;/i&gt;.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;
You can increase your computer memory by installing memory modules on the system board.
See&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/specs.htm#wp1054574"&gt;Specifications&lt;/a&gt; for
information on the memory supported by your computer. Install only memory modules
that are intended for your computer.
&lt;/p&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTE: &lt;/span&gt;Memory modules purchased from Dell are covered under
your computer warranty.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052596"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Follow the procedures in &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007"&gt;Before
You Begin&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052598"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="2"&gt;
Turn the computer over, loosen the captive screws on the memory module cover, and
then remove the memory module cover. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1052605"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar67.jpg" vspace="0" width="429" border="0" height="308" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To prevent damage to the memory module connector,
do not use tools to spread the memory-module securing clips.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052613"&gt;&lt;/a&gt;
&lt;li value="3"&gt;
If you are replacing a memory module, remove the existing module: 
&lt;br&gt;
&lt;br&gt;
&lt;ol type="a"&gt;
&lt;li value="1"&gt;
&lt;a name="wp1052614"&gt;&lt;/a&gt;Use your fingertips to carefully spread apart the securing
clips on each end of the memory module connector until the module pops up. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;ol type="a"&gt;
&lt;li value="2"&gt;
&lt;a name="wp1052615"&gt;&lt;/a&gt;Remove the module from the connector. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1052659"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar30.jpg" vspace="0" width="517" border="0" height="200" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1082640"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
memory module
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
securing clips 
&lt;br&gt;
(2 per connector)
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTE: &lt;/span&gt;If the memory module is not installed properly, the
computer may not boot properly. No error message indicates this failure.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052666"&gt;&lt;/a&gt;
&lt;li value="4"&gt;
Ground yourself and install the new memory module: 
&lt;br&gt;
&lt;br&gt;
&lt;ol type="a"&gt;
&lt;li value="1"&gt;
&lt;a name="wp1052672"&gt;&lt;/a&gt;Align the notch in the module edge connector with the tab
in the connector slot. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;ol type="a"&gt;
&lt;li value="2"&gt;
&lt;a name="wp1052673"&gt;&lt;/a&gt;Slide the module firmly into the slot at a 45-degree angle,
and rotate the module down until it clicks into place. If you do not feel the click,
remove the module and reinstall it. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1052678"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar37.jpg" vspace="0" width="308" border="0" height="209" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1082673"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
notch
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
tab
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052679"&gt;&lt;/a&gt;
&lt;li value="5"&gt;
Replace the memory module cover. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;If the cover is difficult to close, remove the
module and reinstall it. Forcing the cover to close may damage your computer.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052689"&gt;&lt;/a&gt;
&lt;li value="6"&gt;
Insert the battery into the battery bay, or connect the AC adapter to your computer
and an electrical&amp;nbsp;outlet. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1070440"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="7"&gt;
Reinstall the hard drive. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076789"&gt;Hard
Drive&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052690"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="8"&gt;
Turn on the computer. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;p&gt;
As the computer boots, it detects the additional memory and automatically updates
the system configuration information.
&lt;/p&gt;
&lt;p&gt;
To confirm the amount of memory installed in the computer, click the &lt;b&gt;Start&lt;/b&gt; button,
click &lt;b&gt;Help and Support&lt;/b&gt;, and then click &lt;b&gt;Dell System Information&lt;/b&gt;.
&lt;/p&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="wp1052722"&gt;&lt;/a&gt;Modem 
&lt;/h2&gt;
&lt;a name="1107965"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Before you begin any of the procedures in
this section, follow the safety instructions in the &lt;i&gt;Product&amp;nbsp;Information Guide&lt;/i&gt;.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;
If you ordered the optional modem at the same time that you ordered your computer,
the modem is already&amp;nbsp;installed.
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1067971"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Follow the procedures in &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007"&gt;Before
You Begin&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052732"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="2"&gt;
Turn the computer over, loosen the captive screws on the modem cover, and then remove
the modem&amp;nbsp;cover. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1056566"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar44.jpg" vspace="0" width="472" border="0" height="329" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052737"&gt;&lt;/a&gt;
&lt;li value="3"&gt;
Remove the existing modem: 
&lt;br&gt;
&lt;br&gt;
&lt;ol type="a"&gt;
&lt;li value="1"&gt;
&lt;a name="wp1052738"&gt;&lt;/a&gt;Remove the screw securing the modem to the system board, and
set it aside. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;ol type="a"&gt;
&lt;li value="2"&gt;
&lt;a name="wp1052739"&gt;&lt;/a&gt;Pull straight up on the attached pull-tab to lift the modem
out of its connector on the system board, and disconnect the modem cable. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1053283"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar48.jpg" vspace="0" width="468" border="0" height="346" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1082690"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
modem screw
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
modem pull-tab
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
modem connector on system board
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
4
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
modem
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
5
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
modem cable
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1068283"&gt;&lt;/a&gt;
&lt;li value="4"&gt;
Install the replacement modem: 
&lt;br&gt;
&lt;br&gt;
&lt;ol type="a"&gt;
&lt;li value="1"&gt;
&lt;a name="wp1068289"&gt;&lt;/a&gt;Connect the modem cable to the modem. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;The connector is keyed to ensure correct insertion.
If you feel resistance, check the connector and realign the card. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;ol type="a"&gt;
&lt;li value="2"&gt;
&lt;a name="wp1052748"&gt;&lt;/a&gt;Align the modem with the screw holes and press the modem down
into the connector on the system&amp;nbsp;board. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="3"&gt;
&lt;a name="wp1052749"&gt;&lt;/a&gt;Replace the screw that secures the modem to the system board. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;a name="wp1052751"&gt;&lt;/a&gt;
&lt;li value="5"&gt;
Replace the modem cover. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="wp1076931"&gt;&lt;/a&gt;Hinge Cover 
&lt;/h2&gt;
&lt;a name="1076936"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Before you begin any of the procedures in
this section, follow the safety instructions in the &lt;i&gt;Product&amp;nbsp;Information Guide&lt;/i&gt;.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1076950"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Follow the procedures in &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007"&gt;Before
You Begin&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1076951"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="2"&gt;
Remove the hinge cover.: 
&lt;br&gt;
&lt;br&gt;
&lt;ol type="a"&gt;
&lt;li value="1"&gt;
&lt;a name="wp1076952"&gt;&lt;/a&gt;Open the display all the way (180 degrees) so that it lies
flat against your work surface. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To avoid damage to the hinge cover, do not lift
the cover on both sides simultaneously.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;ol type="a"&gt;
&lt;li value="2"&gt;
&lt;a name="wp1076958"&gt;&lt;/a&gt;Insert a scribe into the indent to lift the hinge cover on
the right side. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="3"&gt;
&lt;a name="wp1076959"&gt;&lt;/a&gt;Ease the hinge cover up, moving from right to left, and remove
it. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/note.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTE: &lt;/span&gt;When replacing the hinge cover, first insert the
left edge and then press from left to right until the cover snaps into place. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;a name="wp1076975"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylaa16.jpg" vspace="0" width="537" border="0" height="351" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1083013"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
hinge cover
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
scribe
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="wp1076839"&gt;&lt;/a&gt;Keyboard 
&lt;/h2&gt;
&lt;a name="1076844"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Before you begin any of the procedures in
this section, follow the safety instructions in the &lt;i&gt;Product&amp;nbsp;Information Guide&lt;/i&gt;.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1076858"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Follow the procedures in &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007"&gt;Before
You Begin&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1076859"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="2"&gt;
Open the display. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1076863"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="3"&gt;
Remove the hinge cover. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076931"&gt;Hinge
Cover&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1076864"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="4"&gt;
Remove the keyboard: 
&lt;br&gt;
&lt;br&gt;
&lt;ol type="a"&gt;
&lt;li value="1"&gt;
&lt;a name="wp1076865"&gt;&lt;/a&gt;Remove the two screws at the top of the keyboard. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;The keycaps on the keyboard are fragile, easily
dislodged, and time-consuming to replace. Be careful when removing and handling the
keyboard.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;ol type="a"&gt;
&lt;li value="2"&gt;
&lt;a name="wp1076871"&gt;&lt;/a&gt;Lift the keyboard only enough to hold it up and slightly forward
to allow access to the keyboard connector. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="3"&gt;
&lt;a name="wp1076872"&gt;&lt;/a&gt;To release the keyboard cable from the keyboard connector
on the system board, rotate the plastic bar on the keyboard connector to the front
of the computer. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&gt;
&lt;a name="wp1076907"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar32.jpg" vspace="0" width="459" border="0" height="381" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1083526"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
screws (2)
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
keyboard cable
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
plastic bar on keyboard connector 
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
4
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
tabs 
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
5
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
keyboard
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To avoid scratching the palm rest when replacing
the keyboard, hook the tabs along the front edge of the keyboard into the palm rest,
and then press on the right edge near the top to snap the keyboard into place before
replacing the two screws.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="wp1052769"&gt;&lt;/a&gt;Wireless Mini-Card 
&lt;/h2&gt;
&lt;p&gt;
If you ordered a Mini-Card with your computer, the card is already installed.
&lt;/p&gt;
&lt;a name="1052775"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Before you begin any of the procedures in
this section, follow the safety instructions in the &lt;i&gt;Product&amp;nbsp;Information Guide&lt;/i&gt;.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1052776"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Follow the procedures in &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007"&gt;Before
You Begin&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052777"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="2"&gt;
Remove the hinge cover. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076931"&gt;Hinge
Cover&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1058110"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="3"&gt;
Remove the keyboard. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076839"&gt;Keyboard&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1052784"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="4"&gt;
If a Mini-Card is not already installed, go to &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103222"&gt;step
5&lt;/a&gt;. If you are replacing a Mini-Card, remove the existing card: 
&lt;br&gt;
&lt;br&gt;
&lt;ol type="a"&gt;
&lt;li value="1"&gt;
&lt;a name="wp1052785"&gt;&lt;/a&gt;Disconnect the two antenna cables from the Mini-Card. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1096261"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylara3.jpg" vspace="0" width="630" border="0" height="352" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1052786"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
Mini-Card
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
antenna cables (2)
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
antenna cable connectors (2)
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;ol type="a"&gt;
&lt;li value="2"&gt;
&lt;a name="wp1103275"&gt;&lt;/a&gt;Release the Mini-Card by pushing the metal securing tabs toward
the back of the computer until the card pops up slightly. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="3"&gt;
&lt;a name="wp1052787"&gt;&lt;/a&gt;Lift the Mini-Card out of its system board connector. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&gt;
&lt;a name="wp1096269"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar20.jpg" vspace="0" width="630" border="0" height="399" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1083967"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
system board connector
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
Mini-Card
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
metal securing tabs (2)
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;The connectors are keyed to ensure correct insertion.
If you feel resistance, check the connectors on the card and on the system board,
and realign the card.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1103222"&gt;&lt;/a&gt;
&lt;li value="5"&gt;
Install the replacement Mini-Card: 
&lt;br&gt;
&lt;br&gt;
&lt;ol type="a"&gt;
&lt;li value="1"&gt;
&lt;a name="wp1068533"&gt;&lt;/a&gt;Insert the Mini-Card connector into the system board connector
at a 45-degree angle, and then press the other end of the Mini-Card down into the
securing tabs until the card clicks into place. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1096277"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylarg9.jpg" vspace="0" width="630" border="0" height="344" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To avoid damage to the Mini-Card, never place cables
under the card.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;ol type="a"&gt;
&lt;li value="2"&gt;
&lt;a name="wp1052800"&gt;&lt;/a&gt;Connect the two antenna cables to the Mini-Card (black cable
to the connector labeled "aux" and the white cable to the connector labeled "main"). 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&gt;
&lt;a name="wp1096289"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar45.jpg" vspace="0" width="630" border="0" height="400" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1085137"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
system board connector
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
antenna cables (2)
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
antenna cable connectors (2)
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="wp1066505"&gt;&lt;/a&gt;Coin-Cell Battery 
&lt;/h2&gt;
&lt;a name="1066518"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Before you begin any of the procedures in
this section, follow the safety instructions in the &lt;i&gt;Product&amp;nbsp;Information Guide&lt;/i&gt;.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1053360"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Follow the procedures in &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007"&gt;Before
You Begin&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1053364"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="2"&gt;
Remove the hinge cover. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076931"&gt;Hinge
Cover&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1053373"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="3"&gt;
Remove the keyboard. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076839"&gt;Keyboard&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1053374"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="4"&gt;
Insert a plastic scribe into the guide on the side of the coin-cell battery compartment,
and pop the battery out. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1058450"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar63.jpg" vspace="0" width="449" border="0" height="339" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
When you replace the battery, insert it at a 30-degree angle under the clip with the
positive (identified by a plus [+] symbol) side up, and then push it into place. 
&lt;/p&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="wp1053432"&gt;&lt;/a&gt;Display 
&lt;/h2&gt;
&lt;a name="1053437"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Before you begin any of the procedures in
this section, follow the safety instructions in the &lt;i&gt;Product&amp;nbsp;Information Guide&lt;/i&gt;.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1053454"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Follow the procedures in &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007"&gt;Before
You Begin&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1053472"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="2"&gt;
Remove the hinge cover. See &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1076931"&gt;Hinge
Cover&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1058465"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="3"&gt;
Remove the six screws securing the display (two on the top, two on the bottom, and
two on the back). 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1053502"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="4"&gt;
Disconnect the antenna cables from the Mini-Card. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1058470"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="5"&gt;
Loosen the captive grounding-wire screw. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1071196"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="6"&gt;
Disconnect the display cable, using the pull-tab. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1085595"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="7"&gt;
Dislodge the display cable from the display cable channel. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1071230"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar36.jpg" vspace="0" width="557" border="0" height="448" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1087731"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
screws (6)
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
display cable
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
display cable pull-tab
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
4
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
grounding-wire screw
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
5
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
antenna cables
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
6
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
standby switch
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
7
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
display cable connector on system board
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
8
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
display cable channel
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1087732"&gt;&lt;/a&gt;
&lt;li value="8"&gt;
Lift the display up and away from the computer. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;The standby switch is fragile and easily broken.
Avoid knocking the switch when removing and replacing the display.&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;
When you replace the display, ensure that the display cable is lying flat in the display
cable channel and securely tucked underneath the tabs. 
&lt;/p&gt;
&lt;p&gt;
Also, ensure that the antenna cables are not twisted and that they are lying flat
in the antenna cable&amp;nbsp;clip.
&lt;/p&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="wp1058006"&gt;&lt;/a&gt;Internal Card With Bluetooth® Wireless Technology 
&lt;/h2&gt;
&lt;a name="1058011"&gt;&lt;/a&gt; 
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/caution.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt; CAUTION: &lt;/span&gt; &lt;b&gt;Before you begin any of the procedures in
this section, follow the safety instructions in the &lt;i&gt;Product&amp;nbsp;Information Guide&lt;/i&gt;.&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To avoid electrostatic discharge, ground yourself
by using a wrist grounding strap or by periodically touching an unpainted metal surface
(such as a connector on the back of the computer).&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/notice.gif" align="top"&gt; 
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;span class="notes"&gt;NOTICE: &lt;/span&gt;To help prevent damage to the system board, you
must remove the battery from the battery bay before you begin working inside the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;
If you ordered a card with Bluetooth wireless technology with your computer, it is
already installed.
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1065606"&gt;&lt;/a&gt;
&lt;li value="1"&gt;
Follow the procedures in &lt;a href="http://support.dell.com/support/edocs/systems/ins6400/en/om/parts.htm#wp1103007"&gt;Before
You Begin&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1065612"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="2"&gt;
If you have not already removed the battery, do so now. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;p class="indent"&gt;
Slide and hold the battery-bay latch release on the bottom of the computer, and then
remove the battery from the bay.
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;a name="wp1065609"&gt;&lt;/a&gt;
&lt;li value="3"&gt;
Open the card door and remove it from the computer. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1058031"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="4"&gt;
Pull the card out of the compartment so that you can disconnect the card from its
cable and remove it from the computer. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1065802"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="5"&gt;
To replace the card, connect the card to the cable and then carefully insert it into
the compartment. 
&lt;br&gt;
&lt;br&gt;
&lt;a name="wp1065803"&gt;&lt;/a&gt; 
&lt;/li&gt;
&lt;li value="6"&gt;
Replace the card door by inserting the small center tab into the notch at the base
of the compartment and snapping the card into place. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&gt;
&lt;a name="wp1052848"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;div&gt;&lt;img src="http://support.dell.com/support/edocs/systems/ins6400/en/om/keylar64.jpg" vspace="0" width="442" border="0" height="319" hspace="0"&gt; 
&lt;/div&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;a name="wp1086770"&gt; &lt;/a&gt;
&lt;p&gt;
&lt;table width="600" border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
card door
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
cable
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td valign="top" align="left"&gt;
&lt;p&gt;
card
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=54ea81ef-e663-4adb-a7e6-8e567587adb5" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,54ea81ef-e663-4adb-a7e6-8e567587adb5.aspx</comments>
      <category>Dell Laptop Repair</category>
      <category>KnowledgeBaseArticles</category>
      <category>Laptop Repair</category>
    </item>
    <item>
      <trackback:ping>http://blog.freedriversite.com/Trackback.aspx?guid=7936c69e-613a-4ec8-82db-25d110ec972e</trackback:ping>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <body xmlns="http://www.w3.org/1999/xhtml">
        <table border="0" cellpadding="0" cellspacing="0">
          <tbody>
            <tr>
              <td class="pg_title">
Symptom:</td>
            </tr>
            <tr>
              <td>
 </td>
            </tr>
            <tr>
              <td>
You see a preview or scanning progress of your scan but the image never shows up in
PaperPort 10 or 11.</td>
            </tr>
            <tr>
              <td>
 </td>
            </tr>
            <tr>
              <td class="pg_title">
Cause:</td>
            </tr>
            <tr>
              <td>
 </td>
            </tr>
            <tr>
              <td>
The default "My Documents" folder has been removed from the PaperPort Folder Manager
and another folder is now set as the default but the OneTouch software is not recognizing
the new default folder.</td>
            </tr>
            <tr>
              <td>
 </td>
            </tr>
            <tr>
              <td class="pg_title">
Solution:</td>
            </tr>
            <tr>
              <td>
 </td>
            </tr>
            <tr>
              <td>
Follow the instructions listed below to download and run a utility that will resolve
this issue with OneTouch: 
<ol><li>
Turn off your scanner.</li><li><a href="http://support.visioneer.com/utilities/ot_target_folder_fix.exe">Click here</a> then
select "Save" when prompted to download the utility.</li><li>
Click on the Desktop button in the Save As window then click on "Save" to save the
utility to your Windows Desktop for easy access.</li><li>
Close all open windows so you are looking at your Windows Desktop.</li><li>
Find the utility you saved in Step 2 called "OT_Target_Folder_Fix" and double-click
on it.</li><li>
The utility will run, then close.</li><li>
Power the scanner back on.</li><li>
You may need to choose a different target folder after running the utility.</li><li>
Proceed to scan from OneTouch.</li></ol>
If you are still experiencing problems after running the first utility, please download
and run the utility below.<br /><b>Note:</b> This utility must be downloaded first. 
<ol><li>
Turn off your scanner and close PaperPort.</li><li><a href="http://support.visioneer.com/utilities/OTtoPaperPortLinkFix.exe">Click here</a> then
select "Save" when prompted to download the utility.</li><li>
Close all open windows so you are looking at your Windows Desktop.</li><li>
Find the utility you saved in Step 2 called "OTtoPaperPortLinkFix.exe" and double-click
on it.</li></ol><ul><li><b>Note:</b> Vista users, right click on "OTtoPaperPortLinkFix.exe" and select "Run
as administrator"</li></ul></td>
            </tr>
            <li>
Once the utility opens, click 'Repair'.</li>
            <ul>
              <li>
If you have not closed PaperPort and turned off or unplugged your scanner, you will
be prompted to do so at this time.</li>
            </ul>
            <li>
Once the repair is complete, click 'Close'.</li>
            <li>
You may need to choose a different target folder after running the utility.</li>
            <li>
Proceed to scan from OneTouch.</li>
          </tbody>
        </table>
        <p>
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=7936c69e-613a-4ec8-82db-25d110ec972e" />
      </body>
      <title>Change the folder that One Touch and Paperport Scans to  Strobe Scanners</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,7936c69e-613a-4ec8-82db-25d110ec972e.aspx</guid>
      <link>http://blog.freedriversite.com/2009/07/09/ChangeTheFolderThatOneTouchAndPaperportScansToStrobeScanners.aspx</link>
      <pubDate>Thu, 09 Jul 2009 14:38:34 GMT</pubDate>
      <description>&lt;table border="0" cellpadding="0" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td class="pg_title"&gt;
Symptom:&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td&gt;
&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td&gt;
You see a preview or scanning progress of your scan but the image never shows up in
PaperPort 10 or 11.&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td&gt;
&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class="pg_title"&gt;
Cause:&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td&gt;
&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td&gt;
The default "My Documents" folder has been removed from the PaperPort Folder Manager
and another folder is now set as the default but the OneTouch software is not recognizing
the new default folder.&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td&gt;
&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class="pg_title"&gt;
Solution:&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td&gt;
&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td&gt;
Follow the instructions listed below to download and run a utility that will resolve
this issue with OneTouch: 
&lt;ol&gt;
&lt;li&gt;
Turn off your scanner.&lt;/li&gt;
&lt;li&gt;
&lt;a href="http://support.visioneer.com/utilities/ot_target_folder_fix.exe"&gt;Click here&lt;/a&gt; then
select "Save" when prompted to download the utility.&lt;/li&gt;
&lt;li&gt;
Click on the Desktop button in the Save As window then click on "Save" to save the
utility to your Windows Desktop for easy access.&lt;/li&gt;
&lt;li&gt;
Close all open windows so you are looking at your Windows Desktop.&lt;/li&gt;
&lt;li&gt;
Find the utility you saved in Step 2 called "OT_Target_Folder_Fix" and double-click
on it.&lt;/li&gt;
&lt;li&gt;
The utility will run, then close.&lt;/li&gt;
&lt;li&gt;
Power the scanner back on.&lt;/li&gt;
&lt;li&gt;
You may need to choose a different target folder after running the utility.&lt;/li&gt;
&lt;li&gt;
Proceed to scan from OneTouch.&lt;/li&gt;
&lt;/ol&gt;
If you are still experiencing problems after running the first utility, please download
and run the utility below.&lt;br&gt;
&lt;b&gt;Note:&lt;/b&gt; This utility must be downloaded first. 
&lt;ol&gt;
&lt;li&gt;
Turn off your scanner and close PaperPort.&lt;/li&gt;
&lt;li&gt;
&lt;a href="http://support.visioneer.com/utilities/OTtoPaperPortLinkFix.exe"&gt;Click here&lt;/a&gt; then
select "Save" when prompted to download the utility.&lt;/li&gt;
&lt;li&gt;
Close all open windows so you are looking at your Windows Desktop.&lt;/li&gt;
&lt;li&gt;
Find the utility you saved in Step 2 called "OTtoPaperPortLinkFix.exe" and double-click
on it.&lt;/li&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;b&gt;Note:&lt;/b&gt; Vista users, right click on "OTtoPaperPortLinkFix.exe" and select "Run
as administrator"&lt;/li&gt;
&lt;/ul&gt;
&lt;li&gt;
Once the utility opens, click 'Repair'.&lt;/li&gt;
&lt;ul&gt;
&lt;li&gt;
If you have not closed PaperPort and turned off or unplugged your scanner, you will
be prompted to do so at this time.&lt;/li&gt;
&lt;/ul&gt;
&lt;li&gt;
Once the repair is complete, click 'Close'.&lt;/li&gt;
&lt;li&gt;
You may need to choose a different target folder after running the utility.&lt;/li&gt;
&lt;li&gt;
Proceed to scan from OneTouch.&lt;/li&gt;&gt;
&gt;
&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=7936c69e-613a-4ec8-82db-25d110ec972e" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,7936c69e-613a-4ec8-82db-25d110ec972e.aspx</comments>
      <category>KnowledgeBaseArticles</category>
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        <p class="MsoNormal">
In my case, the <a href="http://www.vistaheads.com/forums/" target="undefined" id="KonaLink5" style="position: static;"><span class="klink"><span style="font-size: 10pt; font-family: Verdana; text-decoration: none;"><span style="position: static;">Microsoft </span><span style="position: static;">Windows </span><span style="position: static;">Update</span></span></span></a><span style=""> </span>web
server SSL cert was untrusted due to a missing root CA cert.<br />
GTE CyberTrust Global Root cert was not installed. (It needed to be in the Trusted
Root Certificates store)<br />
Rather than mess with the individual missing certificates, I decided to directly download
the current (July 2008 CAs).<br />
I bypassed windows update and download the current certificates directly based on
this KB article:<br /><a href="http://support.microsoft.com/kb/931125" target="_blank" onclick="urchinTracker ('/outgoing/http_support_microsoft_com_kb_931125');">http://support.microsoft.com/kb/931125</a></p>
        <p>
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=6f29aeec-0f2b-4ebc-8ca9-13854ce20451" />
      </body>
      <title> Another Fix for Error 80072F8F When running Windows Updates in Windows Vista - Could not check for updates - Unable to check for updates</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,6f29aeec-0f2b-4ebc-8ca9-13854ce20451.aspx</guid>
      <link>http://blog.freedriversite.com/2009/07/02/AnotherFixForError80072F8FWhenRunningWindowsUpdatesInWindowsVistaCouldNotCheckForUpdatesUnableToCheckForUpdates.aspx</link>
      <pubDate>Thu, 02 Jul 2009 14:51:32 GMT</pubDate>
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&lt;p class="MsoNormal"&gt;
In my case, the &lt;a href="http://www.vistaheads.com/forums/" target="undefined" id="KonaLink5" style="position: static;"&gt;&lt;span class="klink"&gt;&lt;span style="font-size: 10pt; font-family: Verdana; text-decoration: none;"&gt;&lt;span style="position: static;"&gt;Microsoft &lt;/span&gt;&lt;span style="position: static;"&gt;Windows &lt;/span&gt;&lt;span style="position: static;"&gt;Update&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;span style=""&gt;&amp;nbsp;&lt;/span&gt;web
server SSL cert was untrusted due to a missing root CA cert.&lt;br&gt;
GTE CyberTrust Global Root cert was not installed. (It needed to be in the Trusted
Root Certificates store)&lt;br&gt;
Rather than mess with the individual missing certificates, I decided to directly download
the current (July 2008 CAs).&lt;br&gt;
I bypassed windows update and download the current certificates directly based on
this KB article:&lt;br&gt;
&lt;a href="http://support.microsoft.com/kb/931125" target="_blank" onclick="urchinTracker ('/outgoing/http_support_microsoft_com_kb_931125');"&gt;http://support.microsoft.com/kb/931125&lt;/a&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=6f29aeec-0f2b-4ebc-8ca9-13854ce20451" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,6f29aeec-0f2b-4ebc-8ca9-13854ce20451.aspx</comments>
      <category>KnowledgeBaseArticles</category>
    </item>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <slash:comments>2</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <div style="margin-left: 195px;" class="sbody">When you search for available updates
on the Windows Update Web site or on the Microsoft Update Web site, you may receive
the following error code:<div class="kb_errormsgbody"><div class="kb_errorcontent"><div class="errormsg">0x80072F8F
</div></div></div><div class="topOfPage"><a href="http://support.microsoft.com/kb/929458#top"><br /></a></div></div>
        <h2 class="subTitle" id="tocHeadRef">
          <span>
            <a href="javascript:void(0);">CAUSE</a>
          </span>
          <div class="sectionpreview_closed">This issue may occur if the date and time on the
computer varies too much from t...
</div>
        </h2>
        <script type="text/javascript">
                            loadTOCNode(1, 'cause');
                        </script>
        <div style="margin-left: 195px;" class="sbody">This issue may occur if the date and
time on the computer varies too much from the valid date and time of the Secure Socket
Layer (SSL) certificates that are used by the Windows Update Web site.<div class="topOfPage"><a href="http://support.microsoft.com/kb/929458#top"><br /></a></div></div>
        <h2 class="subTitle" id="tocHeadRef">
          <span>
            <a href="javascript:void(0);">RESOLUTION</a>
          </span>
          <div class="sectionpreview_closed">To resolve this issue, use the following methods
in the order in which they are...
</div>
        </h2>
        <script type="text/javascript">
                            loadTOCNode(1, 'resolution');
                        </script>
To resolve this issue, use the following methods in the order in which they are presented.
If one method does not resolve this issue, go to the next method.<div class="topOfPage"><a href="http://support.microsoft.com/kb/929458#top"><br /></a></div><h3 id="tocHeadRef">Method 1: Verify and adjust the date and time settings
</h3><script type="text/javascript">
                loadTOCNode(2, 'resolution');
            </script>
To do this, follow these steps, as appropriate for the operating system that you are
running. 
<h4 id="tocHeadRef">Windows 2000, Windows XP, and Windows Server 2003
</h4><script type="text/javascript">
            loadTOCNode(3, 'resolution');
        </script><ol><li>
Click <strong class="uiterm">Start</strong>, and then click <strong class="uiterm">Run</strong>.</li><li>
In the <strong class="uiterm">Open</strong> box, type <span class="userInput">Timedate.cpl</span>,
and then click <strong class="uiterm">OK</strong>.</li><li>
On the <strong class="uiterm">Date and Time</strong> tab, make sure that the computer's
date and time are correct. If the settings are incorrect, adjust them to the correct
date and time.</li><li>
Click <strong class="uiterm">OK</strong> to close the <strong class="uiterm">Date
and Time Properties</strong> dialog box.</li><li>
Try to install updates again.</li></ol><h4 id="tocHeadRef">Windows Vista and Windows Server 2008
</h4><script type="text/javascript">
            loadTOCNode(3, 'resolution');
        </script><ol><li>
Click the <strong class="uiterm">Start</strong><div class="kb_nowrapper"><div class="kb_nowrapper"><span class="kb_collapsetext_close"><span class="kb_collapsetext_background"></span>Collapse
this image</span><span class="kb_expandtext"><span class="kb_expandtext_background"></span>Expand
this image</span></div><img class="graphic" src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/VistaStartButton.jpg" alt="Start button" title="Start button" /></div>
, type <span class="userInput">timedate.cpl</span> in the <strong class="uiterm">Start
Search</strong> box, and then click <strong class="uiterm">Timedate.cpl</strong> on
the programs list.</li><li>
On the <strong class="uiterm">Date and Time</strong> tab, make sure that the computer's
date and time are correct. If the settings are incorrect, click <strong class="uiterm">Change
date and time</strong>.<br /><br /><div class="kb_nowrapper"><div class="kb_nowrapper"><span class="kb_collapsetext_close"><span class="kb_collapsetext_background"></span>Collapse
this image</span><span class="kb_expandtext"><span class="kb_expandtext_background"></span>Expand
this image</span></div><img class="graphic" src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/SecurityShield.jpg" alt="User Account Control permission" title="User Account Control permission" /></div>
If you are prompted for an administrator password or confirmation, type the password,
or provide confirmation.</li><li>
In the <strong class="uiterm">Date and Time</strong> dialog box, use the following
procedures:<ul><li><b>To change the date</b><br /><br />
Under <strong class="uiterm">Date</strong>, click the left or right arrows to find
the current month in the calendar, and then click the current date.</li><li><b>To change the time</b><br /><br />
Under <strong class="uiterm">Time</strong>, double-click the hour, minutes, or seconds
that you want to change, and then click the arrows to increase or decrease the value.</li></ul></li><li>
When you finish changing the date and time settings, click <strong class="uiterm">OK</strong>.</li><li>
Try to install updates again.</li></ol><div class="topOfPage"><a href="http://support.microsoft.com/kb/929458#top"><br /></a></div><h3 id="tocHeadRef">Method 2: Install the most current Microsoft root certificate
update
</h3><script type="text/javascript">
                loadTOCNode(2, 'resolution');
            </script><b>Note</b> Use this method if you are running Windows 2000, Windows XP, or Windows
Server 2003. 
<br /><br />
To install the most current root certificate update, visit the following Microsoft
Windows Update Web site:<div class="indent"><a href="http://update.microsoft.com/windowsupdate">http://update.microsoft.com/windowsupdate</a><span class="pLink"> (http://update.microsoft.com/windowsupdate) </span><span class="kb_space"></span></div>
To find the root certificate update, use Windows Update to scan the computer, and
then click <strong class="uiterm">Software, Optional</strong>. The root certificate
update appears under the <strong class="uiterm">Optional Software Updates</strong> heading.<br /><br />
This item updates the list root certificates to the latest list that is accepted by
Microsoft as part of the Microsoft Root Certificate Program. When you add more root
certificates to the computer, you let a wider range of applications work seamlessly.
These applications include applications that provide security-enhanced Web browsing,
encrypted e-mail, and security-enhanced code delivery. 
<br /><br />
After you install this update, you may have to restart the computer. For more information
about Microsoft Root Certificate Program members, visit the following Microsoft Web
site:<div class="indent"><a href="http://msdn2.microsoft.com/en-us/library/ms995347.aspx">http://msdn2.microsoft.com/en-us/library/ms995347.aspx</a><span class="pLink"> (http://msdn2.microsoft.com/en-us/library/ms995347.aspx) </span><span class="kb_space"></span></div>
To install the latest Microsoft root certificate for Windows XP, visit the following
Microsoft Web site:<div class="indent"><span class="ll"><a href="http://www.microsoft.com/downloads/details.aspx?FamilyId=F814EC0E-EE7E-435E-99F8-20B44D4531B0&amp;displaylang=en">http://www.microsoft.com/downloads/details.aspx?FamilyId=F814EC0E-EE7E-435E-99F8-20B44D4531B0&amp;displaylang=en</a></span><span class="pLink"> (http://www.microsoft.com/downloads/details.aspx?FamilyId=F814EC0E-EE7E-435E-99F8-20B44D4531B0&amp;displaylang=en) </span><span class="kb_space"></span></div><div class="topOfPage"><a href="http://support.microsoft.com/kb/929458#top"><br /></a></div><h3 id="tocHeadRef">Method 3: Click to clear the "Check for server certificate revocation"
check box
</h3><script type="text/javascript">
                loadTOCNode(2, 'resolution');
            </script><b>Note</b> Use this method if you are running Windows 2000, Windows XP, or Windows
Server 2003. 
<ol><li>
Start Internet Explorer.</li><li>
On the <strong class="uiterm">Tools</strong> menu, click <strong class="uiterm">Internet
Options</strong>.<br /><br /><b>Note</b> If you do not see the Internet Explorer menu bar, press the ALT key to
display the menu.</li><li>
Click the <strong class="uiterm">Advanced</strong> tab, and then locate the <strong class="uiterm">Security</strong> section.</li><li>
Click to clear the <strong class="uiterm">Check for server certificate revocation</strong> check
box, and then click <strong class="uiterm">OK</strong>.</li><li>
Restart the computer.</li><li>
Try to install updates again.</li></ol><div class="topOfPage"><a href="http://support.microsoft.com/kb/929458#top"><br /></a></div><h3 id="tocHeadRef">Method 4: Register Windows .dll files that may be causing the
issue 
</h3><script type="text/javascript">
                loadTOCNode(2, 'resolution');
            </script>
To do this, follow these steps, as appropriate for the operating system that you are
running. 
<h4 id="tocHeadRef">Windows 2000, Windows XP, and Windows Server 2003
</h4><script type="text/javascript">
            loadTOCNode(3, 'resolution');
        </script><ol><li>
Click <strong class="uiterm">Start</strong>, and then click <strong class="uiterm">Run</strong>.</li><li>
In the <strong class="uiterm">Open</strong> box, type the following file names. Click <strong class="uiterm">OK</strong> after
each file name: 
<ul><li><span class="userInput">regsvr32 Softpub.dll /s</span></li><li><span class="userInput"> regsvr32 Wintrust.dll /s</span></li><li><span class="userInput"> regsvr32 Initpki.dll /s</span></li><li><span class="userInput"> regsvr32 Mssip32.dll /s</span></li></ul></li></ol><h4 id="tocHeadRef">Windows Vista and Windows Server 2008
</h4><script type="text/javascript">
            loadTOCNode(3, 'resolution');
        </script><ol><li>
Click <strong class="uiterm">Start</strong><div class="kb_nowrapper"><div class="kb_nowrapper"><span class="kb_collapsetext_close"><span class="kb_collapsetext_background"></span>Collapse
this image</span><span class="kb_expandtext"><span class="kb_expandtext_background"></span>Expand
this image</span></div><img class="graphic" src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/VistaStartButton.jpg" alt="Start button" title="Start button" /></div>
, type <span class="userInput">regsvr32 Softpub.dll /s</span> in the <strong class="uiterm">Start
Search</strong> box, and then click <strong class="uiterm">OK</strong>.<br /><br /><div class="kb_nowrapper"><div class="kb_nowrapper"><span class="kb_collapsetext_close"><span class="kb_collapsetext_background"></span>Collapse
this image</span><span class="kb_expandtext"><span class="kb_expandtext_background"></span>Expand
this image</span></div><img class="graphic" src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/SecurityShield.jpg" alt="User Account Control permission" title="User Account Control permission" /></div>
If you are prompted for an administrator password or for a confirmation, type the
password, or click <strong class="uiterm">Continue</strong>.</li><li>
Repeat step 1 for the following file names:<ul><li><span class="userInput"> regsvr32 Wintrust.dll /s</span></li><li><span class="userInput"> regsvr32 Mssip32.dll /s</span></li></ul></li></ol><p></p><img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=37147627-6963-4274-b594-b6b4d51f3c5c" /></body>
      <title>Error 80072F8F When running Windows Updates in Windows Vista - Could not check for updates - Unable to check for updates</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,37147627-6963-4274-b594-b6b4d51f3c5c.aspx</guid>
      <link>http://blog.freedriversite.com/2009/07/02/Error80072F8FWhenRunningWindowsUpdatesInWindowsVistaCouldNotCheckForUpdatesUnableToCheckForUpdates.aspx</link>
      <pubDate>Thu, 02 Jul 2009 14:35:05 GMT</pubDate>
      <description>&lt;div style="margin-left: 195px;" class="sbody"&gt;When you search for available updates
on the Windows Update Web site or on the Microsoft Update Web site, you may receive
the following error code:&lt;div class="kb_errormsgbody"&gt;
&lt;div class="kb_errorcontent"&gt;
&lt;div class="errormsg"&gt;0x80072F8F
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;div class="topOfPage"&gt;&lt;a href="http://support.microsoft.com/kb/929458#top"&gt;
&lt;br&gt;
&lt;/a&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;h2 class="subTitle" id="tocHeadRef"&gt;&lt;span&gt;&lt;a href="javascript:void(0);"&gt;CAUSE&lt;/a&gt;&lt;/span&gt;
&lt;div class="sectionpreview_closed"&gt;This issue may occur if the date and time on the
computer varies too much from t...
&lt;/div&gt;
&lt;/h2&gt;
&lt;script type="text/javascript"&gt;
                            loadTOCNode(1, 'cause');
                        &lt;/script&gt;
&lt;div style="margin-left: 195px;" class="sbody"&gt;This issue may occur if the date and
time on the computer varies too much from the valid date and time of the Secure Socket
Layer (SSL) certificates that are used by the Windows Update Web site.&lt;div class="topOfPage"&gt;&lt;a href="http://support.microsoft.com/kb/929458#top"&gt;
&lt;br&gt;
&lt;/a&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;h2 class="subTitle" id="tocHeadRef"&gt;&lt;span&gt;&lt;a href="javascript:void(0);"&gt;RESOLUTION&lt;/a&gt;&lt;/span&gt;
&lt;div class="sectionpreview_closed"&gt;To resolve this issue, use the following methods
in the order in which they are...
&lt;/div&gt;
&lt;/h2&gt;
&lt;script type="text/javascript"&gt;
                            loadTOCNode(1, 'resolution');
                        &lt;/script&gt;
To resolve this issue, use the following methods in the order in which they are presented.
If one method does not resolve this issue, go to the next method.&lt;div class="topOfPage"&gt;&lt;a href="http://support.microsoft.com/kb/929458#top"&gt;
&lt;br&gt;
&lt;/a&gt;
&lt;/div&gt;
&lt;h3 id="tocHeadRef"&gt;Method 1: Verify and adjust the date and time settings
&lt;/h3&gt;
&lt;script type="text/javascript"&gt;
                loadTOCNode(2, 'resolution');
            &lt;/script&gt;
To do this, follow these steps, as appropriate for the operating system that you are
running. 
&lt;h4 id="tocHeadRef"&gt;Windows 2000, Windows XP, and Windows Server 2003
&lt;/h4&gt;
&lt;script type="text/javascript"&gt;
            loadTOCNode(3, 'resolution');
        &lt;/script&gt;
&lt;ol&gt;
&lt;li&gt;
Click &lt;strong class="uiterm"&gt;Start&lt;/strong&gt;, and then click &lt;strong class="uiterm"&gt;Run&lt;/strong&gt;.&lt;/li&gt;
&lt;li&gt;
In the &lt;strong class="uiterm"&gt;Open&lt;/strong&gt; box, type &lt;span class="userInput"&gt;Timedate.cpl&lt;/span&gt;,
and then click &lt;strong class="uiterm"&gt;OK&lt;/strong&gt;.&lt;/li&gt;
&lt;li&gt;
On the &lt;strong class="uiterm"&gt;Date and Time&lt;/strong&gt; tab, make sure that the computer's
date and time are correct. If the settings are incorrect, adjust them to the correct
date and time.&lt;/li&gt;
&lt;li&gt;
Click &lt;strong class="uiterm"&gt;OK&lt;/strong&gt; to close the &lt;strong class="uiterm"&gt;Date
and Time Properties&lt;/strong&gt; dialog box.&lt;/li&gt;
&lt;li&gt;
Try to install updates again.&lt;/li&gt;
&lt;/ol&gt;
&lt;h4 id="tocHeadRef"&gt;Windows Vista and Windows Server 2008
&lt;/h4&gt;
&lt;script type="text/javascript"&gt;
            loadTOCNode(3, 'resolution');
        &lt;/script&gt;
&lt;ol&gt;
&lt;li&gt;
Click the &lt;strong class="uiterm"&gt;Start&lt;/strong&gt;
&lt;div class="kb_nowrapper"&gt;
&lt;div class="kb_nowrapper"&gt;&lt;span class="kb_collapsetext_close"&gt;&lt;span class="kb_collapsetext_background"&gt;&lt;/span&gt;Collapse
this image&lt;/span&gt;&lt;span class="kb_expandtext"&gt;&lt;span class="kb_expandtext_background"&gt;&lt;/span&gt;Expand
this image&lt;/span&gt;
&lt;/div&gt;
&lt;img class="graphic" src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/VistaStartButton.jpg" alt="Start button" title="Start button"&gt;
&lt;/div&gt;
, type &lt;span class="userInput"&gt;timedate.cpl&lt;/span&gt; in the &lt;strong class="uiterm"&gt;Start
Search&lt;/strong&gt; box, and then click &lt;strong class="uiterm"&gt;Timedate.cpl&lt;/strong&gt; on
the programs list.&lt;/li&gt;
&lt;li&gt;
On the &lt;strong class="uiterm"&gt;Date and Time&lt;/strong&gt; tab, make sure that the computer's
date and time are correct. If the settings are incorrect, click &lt;strong class="uiterm"&gt;Change
date and time&lt;/strong&gt;.&lt;br&gt;
&lt;br&gt;
&lt;div class="kb_nowrapper"&gt;
&lt;div class="kb_nowrapper"&gt;&lt;span class="kb_collapsetext_close"&gt;&lt;span class="kb_collapsetext_background"&gt;&lt;/span&gt;Collapse
this image&lt;/span&gt;&lt;span class="kb_expandtext"&gt;&lt;span class="kb_expandtext_background"&gt;&lt;/span&gt;Expand
this image&lt;/span&gt;
&lt;/div&gt;
&lt;img class="graphic" src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/SecurityShield.jpg" alt="User Account Control permission" title="User Account Control permission"&gt;
&lt;/div&gt;
If you are prompted for an administrator password or confirmation, type the password,
or provide confirmation.&lt;/li&gt;
&lt;li&gt;
In the &lt;strong class="uiterm"&gt;Date and Time&lt;/strong&gt; dialog box, use the following
procedures:&lt;ul&gt;
&lt;li&gt;
&lt;b&gt;To change the date&lt;/b&gt;
&lt;br&gt;
&lt;br&gt;
Under &lt;strong class="uiterm"&gt;Date&lt;/strong&gt;, click the left or right arrows to find
the current month in the calendar, and then click the current date.&lt;/li&gt;
&lt;li&gt;
&lt;b&gt;To change the time&lt;/b&gt;
&lt;br&gt;
&lt;br&gt;
Under &lt;strong class="uiterm"&gt;Time&lt;/strong&gt;, double-click the hour, minutes, or seconds
that you want to change, and then click the arrows to increase or decrease the value.&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;
When you finish changing the date and time settings, click &lt;strong class="uiterm"&gt;OK&lt;/strong&gt;.&lt;/li&gt;
&lt;li&gt;
Try to install updates again.&lt;/li&gt;
&lt;/ol&gt;
&lt;div class="topOfPage"&gt;&lt;a href="http://support.microsoft.com/kb/929458#top"&gt;
&lt;br&gt;
&lt;/a&gt;
&lt;/div&gt;
&lt;h3 id="tocHeadRef"&gt;Method 2: Install the most current Microsoft root certificate
update
&lt;/h3&gt;
&lt;script type="text/javascript"&gt;
                loadTOCNode(2, 'resolution');
            &lt;/script&gt;
&lt;b&gt;Note&lt;/b&gt; Use this method if you are running Windows 2000, Windows XP, or Windows
Server 2003. 
&lt;br&gt;
&lt;br&gt;
To install the most current root certificate update, visit the following Microsoft
Windows Update Web site:&lt;div class="indent"&gt;&lt;a href="http://update.microsoft.com/windowsupdate"&gt;http://update.microsoft.com/windowsupdate&lt;/a&gt;&lt;span class="pLink"&gt; (http://update.microsoft.com/windowsupdate) &lt;/span&gt;&lt;span class="kb_space"&gt;&lt;/span&gt;
&lt;/div&gt;
To find the root certificate update, use Windows Update to scan the computer, and
then click &lt;strong class="uiterm"&gt;Software, Optional&lt;/strong&gt;. The root certificate
update appears under the &lt;strong class="uiterm"&gt;Optional Software Updates&lt;/strong&gt; heading.&lt;br&gt;
&lt;br&gt;
This item updates the list root certificates to the latest list that is accepted by
Microsoft as part of the Microsoft Root Certificate Program. When you add more root
certificates to the computer, you let a wider range of applications work seamlessly.
These applications include applications that provide security-enhanced Web browsing,
encrypted e-mail, and security-enhanced code delivery. 
&lt;br&gt;
&lt;br&gt;
After you install this update, you may have to restart the computer. For more information
about Microsoft Root Certificate Program members, visit the following Microsoft Web
site:&lt;div class="indent"&gt;&lt;a href="http://msdn2.microsoft.com/en-us/library/ms995347.aspx"&gt;http://msdn2.microsoft.com/en-us/library/ms995347.aspx&lt;/a&gt;&lt;span class="pLink"&gt; (http://msdn2.microsoft.com/en-us/library/ms995347.aspx) &lt;/span&gt;&lt;span class="kb_space"&gt;&lt;/span&gt;
&lt;/div&gt;
To install the latest Microsoft root certificate for Windows XP, visit the following
Microsoft Web site:&lt;div class="indent"&gt;&lt;span class="ll"&gt;&lt;a href="http://www.microsoft.com/downloads/details.aspx?FamilyId=F814EC0E-EE7E-435E-99F8-20B44D4531B0&amp;amp;displaylang=en"&gt;http://www.microsoft.com/downloads/details.aspx?FamilyId=F814EC0E-EE7E-435E-99F8-20B44D4531B0&amp;amp;displaylang=en&lt;/a&gt;&lt;/span&gt;&lt;span class="pLink"&gt; (http://www.microsoft.com/downloads/details.aspx?FamilyId=F814EC0E-EE7E-435E-99F8-20B44D4531B0&amp;amp;displaylang=en) &lt;/span&gt;&lt;span class="kb_space"&gt;&lt;/span&gt;
&lt;/div&gt;
&lt;div class="topOfPage"&gt;&lt;a href="http://support.microsoft.com/kb/929458#top"&gt;
&lt;br&gt;
&lt;/a&gt;
&lt;/div&gt;
&lt;h3 id="tocHeadRef"&gt;Method 3: Click to clear the "Check for server certificate revocation"
check box
&lt;/h3&gt;
&lt;script type="text/javascript"&gt;
                loadTOCNode(2, 'resolution');
            &lt;/script&gt;
&lt;b&gt;Note&lt;/b&gt; Use this method if you are running Windows 2000, Windows XP, or Windows
Server 2003. 
&lt;ol&gt;
&lt;li&gt;
Start Internet Explorer.&lt;/li&gt;
&lt;li&gt;
On the &lt;strong class="uiterm"&gt;Tools&lt;/strong&gt; menu, click &lt;strong class="uiterm"&gt;Internet
Options&lt;/strong&gt;.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;Note&lt;/b&gt; If you do not see the Internet Explorer menu bar, press the ALT key to
display the menu.&lt;/li&gt;
&lt;li&gt;
Click the &lt;strong class="uiterm"&gt;Advanced&lt;/strong&gt; tab, and then locate the &lt;strong class="uiterm"&gt;Security&lt;/strong&gt; section.&lt;/li&gt;
&lt;li&gt;
Click to clear the &lt;strong class="uiterm"&gt;Check for server certificate revocation&lt;/strong&gt; check
box, and then click &lt;strong class="uiterm"&gt;OK&lt;/strong&gt;.&lt;/li&gt;
&lt;li&gt;
Restart the computer.&lt;/li&gt;
&lt;li&gt;
Try to install updates again.&lt;/li&gt;
&lt;/ol&gt;
&lt;div class="topOfPage"&gt;&lt;a href="http://support.microsoft.com/kb/929458#top"&gt;
&lt;br&gt;
&lt;/a&gt;
&lt;/div&gt;
&lt;h3 id="tocHeadRef"&gt;Method 4: Register Windows .dll files that may be causing the
issue 
&lt;/h3&gt;
&lt;script type="text/javascript"&gt;
                loadTOCNode(2, 'resolution');
            &lt;/script&gt;
To do this, follow these steps, as appropriate for the operating system that you are
running. 
&lt;h4 id="tocHeadRef"&gt;Windows 2000, Windows XP, and Windows Server 2003
&lt;/h4&gt;
&lt;script type="text/javascript"&gt;
            loadTOCNode(3, 'resolution');
        &lt;/script&gt;
&lt;ol&gt;
&lt;li&gt;
Click &lt;strong class="uiterm"&gt;Start&lt;/strong&gt;, and then click &lt;strong class="uiterm"&gt;Run&lt;/strong&gt;.&lt;/li&gt;
&lt;li&gt;
In the &lt;strong class="uiterm"&gt;Open&lt;/strong&gt; box, type the following file names. Click &lt;strong class="uiterm"&gt;OK&lt;/strong&gt; after
each file name: 
&lt;ul&gt;
&lt;li&gt;
&lt;span class="userInput"&gt;regsvr32 Softpub.dll /s&lt;/span&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;span class="userInput"&gt; regsvr32 Wintrust.dll /s&lt;/span&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;span class="userInput"&gt; regsvr32 Initpki.dll /s&lt;/span&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;span class="userInput"&gt; regsvr32 Mssip32.dll /s&lt;/span&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;h4 id="tocHeadRef"&gt;Windows Vista and Windows Server 2008
&lt;/h4&gt;
&lt;script type="text/javascript"&gt;
            loadTOCNode(3, 'resolution');
        &lt;/script&gt;
&lt;ol&gt;
&lt;li&gt;
Click &lt;strong class="uiterm"&gt;Start&lt;/strong&gt;
&lt;div class="kb_nowrapper"&gt;
&lt;div class="kb_nowrapper"&gt;&lt;span class="kb_collapsetext_close"&gt;&lt;span class="kb_collapsetext_background"&gt;&lt;/span&gt;Collapse
this image&lt;/span&gt;&lt;span class="kb_expandtext"&gt;&lt;span class="kb_expandtext_background"&gt;&lt;/span&gt;Expand
this image&lt;/span&gt;
&lt;/div&gt;
&lt;img class="graphic" src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/VistaStartButton.jpg" alt="Start button" title="Start button"&gt;
&lt;/div&gt;
, type &lt;span class="userInput"&gt;regsvr32 Softpub.dll /s&lt;/span&gt; in the &lt;strong class="uiterm"&gt;Start
Search&lt;/strong&gt; box, and then click &lt;strong class="uiterm"&gt;OK&lt;/strong&gt;.&lt;br&gt;
&lt;br&gt;
&lt;div class="kb_nowrapper"&gt;
&lt;div class="kb_nowrapper"&gt;&lt;span class="kb_collapsetext_close"&gt;&lt;span class="kb_collapsetext_background"&gt;&lt;/span&gt;Collapse
this image&lt;/span&gt;&lt;span class="kb_expandtext"&gt;&lt;span class="kb_expandtext_background"&gt;&lt;/span&gt;Expand
this image&lt;/span&gt;
&lt;/div&gt;
&lt;img class="graphic" src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/SecurityShield.jpg" alt="User Account Control permission" title="User Account Control permission"&gt;
&lt;/div&gt;
If you are prompted for an administrator password or for a confirmation, type the
password, or click &lt;strong class="uiterm"&gt;Continue&lt;/strong&gt;.&lt;/li&gt;
&lt;li&gt;
Repeat step 1 for the following file names:&lt;ul&gt;
&lt;li&gt;
&lt;span class="userInput"&gt; regsvr32 Wintrust.dll /s&lt;/span&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;span class="userInput"&gt; regsvr32 Mssip32.dll /s&lt;/span&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=37147627-6963-4274-b594-b6b4d51f3c5c" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,37147627-6963-4274-b594-b6b4d51f3c5c.aspx</comments>
      <category>KnowledgeBaseArticles</category>
    </item>
    <item>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
This script will attempt to fix common problems with the Windows XP Background Intelligent
Transfer Service.
</p>
        <ul>
          <li>
It fixes the cause of several Windows Update stop code problems.</li>
          <li>
It fixes issues with Windows Update time codes not matching the server.</li>
          <li>
It will also fix specific BITS corruption caused by the Symantec SymNRT Removal Tool.</li>
          <li>
The latest version also attempts to repair registry damage done by some viruses.</li>
          <h5>Version History:
</h5>
          <ul>
            <li>
Version 1.6 (General Release) 
<ul><li>
Includes a more comprehensive registry fix.</li></ul></li>
            <li>
Version 1.5 (Initial Release)</li>
          </ul>
          <ul>
            <h5>Operating systems:
</h5>
            <ul>
              <li>
Windows XP Home Edition 
<ul><li>
Will fix problems as described in this document.</li></ul></li>
              <li>
Windows XP Professional Edition 
<ul><li>
Will fix problems as described in this document.</li></ul></li>
              <li>
Windows 2000 
<ul><li>
Can be run safely and may help with Windows Update problems.</li></ul></li>
            </ul>
            <h4>Installation:
</h4>
            <p>
Download the WinXP_BITS_Fix_v1.6 Zip file below, unzip all files to the same folder
on the problem computer and run the batch file. By downloading you confirm your agreement
to the disclaimer below.
</p>
            <h5>Disclaimer:
</h5>
            <ol>
              <li>
You download and use this batch file at your own risk.</li>
              <li>
The author cannot be held responsible in any way for your use of this batch file.</li>
              <li>
Do not download the file if you do not agree with these terms.</li>
            </ol>
            <h5>Download and Contents:
</h5>
            <ul>
              <li>
                <a href="http://www.philmorgan.net/downloads/WinXP_BITS_Fix_v1.6.zip">WinXP_BITS_Fix_v1.6.zip</a> (Version
1.6) 
<ul><li>
Readme.txt</li><li>
WinXP_BITS_Fix_v1.6.bat</li><li>
bits.ini</li></ul></li>
              <li>
                <a href="http://www.philmorgan.net/downloads/WinXP_BITS_Fix.zip">WinXP_BITS_Fix.zip</a> (Version
1.5) 
<ul><li>
Readme.txt</li><li>
WinXP_BITS_Fix.bat</li></ul></li>
            </ul>
            <h4>Instructions for use:
</h4>
            <ol>
              <li>
Run the WinXP_BITS_Fix_v1.6.bat file.</li>
              <li>
Press a key to start the fix.</li>
              <li>
The script will halt on errors.</li>
              <li>
You may be prompted to over-ride existing registry entries.</li>
              <li>
The program will close automatically 30 seconds after completion.</li>
            </ol>
            <p>
When the program is complete you can attempt to install Windows Updates from <a href="http://update.microsoft.com/">http://update.microsoft.com/</a></p>
            <p>
You will need to be logged in as an administrator and using Internet Explorer for
this to work.
</p>
            <p>
              <br />
            </p>
            <p>
Original content at http://www.philmorgan.net/techie-tools/windows-update-bits-background-intelligent-transfer-service-fix-batch-file-for-windows-xp<br /></p>
          </ul>
        </ul>
        <p>
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=d2a9093b-750e-4a23-adb3-508058263e52" />
      </body>
      <title>Windows update fails.  BITS Background Intelligent Transfer Service will not start  Event ID 7000 The system cannot find the file specified</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,d2a9093b-750e-4a23-adb3-508058263e52.aspx</guid>
      <link>http://blog.freedriversite.com/2009/07/02/WindowsUpdateFailsBITSBackgroundIntelligentTransferServiceWillNotStartEventID7000TheSystemCannotFindTheFileSpecified.aspx</link>
      <pubDate>Thu, 02 Jul 2009 13:33:47 GMT</pubDate>
      <description>&lt;p&gt;
This script will attempt to fix common problems with the Windows XP Background Intelligent
Transfer Service.
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;
It fixes the cause of several Windows Update stop code problems.&lt;/li&gt;
&lt;li&gt;
It fixes issues with Windows Update time codes not matching the server.&lt;/li&gt;
&lt;li&gt;
It will also fix specific BITS corruption caused by the Symantec SymNRT Removal Tool.&lt;/li&gt;
&lt;li&gt;
The latest version also attempts to repair registry damage done by some viruses.&lt;/li&gt;
&lt;h5&gt;Version History:
&lt;/h5&gt;
&lt;ul&gt;
&lt;li&gt;
Version 1.6 (General Release) 
&lt;ul&gt;
&lt;li&gt;
Includes a more comprehensive registry fix.&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;
Version 1.5 (Initial Release)&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;h5&gt;Operating systems:
&lt;/h5&gt;
&lt;ul&gt;
&lt;li&gt;
Windows XP Home Edition 
&lt;ul&gt;
&lt;li&gt;
Will fix problems as described in this document.&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;
Windows XP Professional Edition 
&lt;ul&gt;
&lt;li&gt;
Will fix problems as described in this document.&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;
Windows 2000 
&lt;ul&gt;
&lt;li&gt;
Can be run safely and may help with Windows Update problems.&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h4&gt;Installation:
&lt;/h4&gt;
&lt;p&gt;
Download the WinXP_BITS_Fix_v1.6 Zip file below, unzip all files to the same folder
on the problem computer and run the batch file. By downloading you confirm your agreement
to the disclaimer below.
&lt;/p&gt;
&lt;h5&gt;Disclaimer:
&lt;/h5&gt;
&lt;ol&gt;
&lt;li&gt;
You download and use this batch file at your own risk.&lt;/li&gt;
&lt;li&gt;
The author cannot be held responsible in any way for your use of this batch file.&lt;/li&gt;
&lt;li&gt;
Do not download the file if you do not agree with these terms.&lt;/li&gt;
&lt;/ol&gt;
&lt;h5&gt;Download and Contents:
&lt;/h5&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;a href="http://www.philmorgan.net/downloads/WinXP_BITS_Fix_v1.6.zip"&gt;WinXP_BITS_Fix_v1.6.zip&lt;/a&gt; (Version
1.6) 
&lt;ul&gt;
&lt;li&gt;
Readme.txt&lt;/li&gt;
&lt;li&gt;
WinXP_BITS_Fix_v1.6.bat&lt;/li&gt;
&lt;li&gt;
bits.ini&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a href="http://www.philmorgan.net/downloads/WinXP_BITS_Fix.zip"&gt;WinXP_BITS_Fix.zip&lt;/a&gt; (Version
1.5) 
&lt;ul&gt;
&lt;li&gt;
Readme.txt&lt;/li&gt;
&lt;li&gt;
WinXP_BITS_Fix.bat&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h4&gt;Instructions for use:
&lt;/h4&gt;
&lt;ol&gt;
&lt;li&gt;
Run the WinXP_BITS_Fix_v1.6.bat file.&lt;/li&gt;
&lt;li&gt;
Press a key to start the fix.&lt;/li&gt;
&lt;li&gt;
The script will halt on errors.&lt;/li&gt;
&lt;li&gt;
You may be prompted to over-ride existing registry entries.&lt;/li&gt;
&lt;li&gt;
The program will close automatically 30 seconds after completion.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;
When the program is complete you can attempt to install Windows Updates from &lt;a href="http://update.microsoft.com/"&gt;http://update.microsoft.com/&lt;/a&gt;
&lt;/p&gt;
&lt;p&gt;
You will need to be logged in as an administrator and using Internet Explorer for
this to work.
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
Original content at http://www.philmorgan.net/techie-tools/windows-update-bits-background-intelligent-transfer-service-fix-batch-file-for-windows-xp&lt;br&gt;
&lt;/p&gt;
&lt;/ul&gt;
&lt;/ul&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=d2a9093b-750e-4a23-adb3-508058263e52" /&gt;</description>
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      <category>KnowledgeBaseArticles</category>
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      <body xmlns="http://www.w3.org/1999/xhtml">
        <h1>
          <a name="1001090"> Display Assembly, Display Latch, and Hinge Covers </a>
        </h1>
        <p class="title">
Dell™ Latitude™ C610/C510 Service Manual
</p>
        <p class="minitoc">
          <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001077">Display
Assembly</a></p>
        <p class="minitoc">
          <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001125">Display
Latch</a></p>
        <p class="minitoc">
          <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/bullet.gif" border="0" />  <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001115">Hinge
Covers</a></p>
        <br />
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="1001077">Display Assembly</a>
        </h2>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> You must remove the display assembly before you
remove the palm rest. 
</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> Disconnect the computer and any attached devices
from electrical outlets, and remove any installed batteries. 
</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> To avoid ESD, ground yourself by using a wrist
grounding strap or by touching an unpainted metal surface on the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> Read "<a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/begin.htm#1408299">Preparing
to Work Inside the Computer</a>" before performing the following procedure. 
</td>
            </tr>
          </tbody>
        </table>
        <p class="FigureTableTitle">
          <a name="1004388">
          </a> Display Assembly 
</p>
        <a name="1004437">
        </a>
        <p>
          <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/displa11.jpg" align="bottom" width="657" height="494" />
        </p>
        <a name="1006395">
        </a>
        <p>
          <table border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td align="left" valign="top">
                  <p>
1
</p>
                </td>
                <td align="left" valign="top">
                  <p>
M2 x 3-mm screws (4)
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
2
</p>
                </td>
                <td align="left" valign="top">
                  <p>
top cover
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
3
</p>
                </td>
                <td align="left" valign="top">
                  <p>
center control cover
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
4
</p>
                </td>
                <td align="left" valign="top">
                  <p>
M2.5 x 5-mm screws (5)
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
5
</p>
                </td>
                <td align="left" valign="top">
                  <p>
bottom case
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
6
</p>
                </td>
                <td align="left" valign="top">
                  <p>
EMI shield bracket
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <ol type="1">
          <li value="1">
            <a name="998287">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/hdd.htm#1000233">hard
drive</a>. 
<br /><br /></li>
          <li value="2">
            <a name="998289">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/keyboard.htm#999822">center
control cover</a>. 
<br /><br /></li>
          <li value="3">
            <a name="1001372">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/keyboard.htm#998201">keyboard</a>. 
<br /><br /></li>
          <li value="4">
            <a name="998292">
            </a>Close the display. 
<br /><br /></li>
          <li value="5">
            <a name="998293">
            </a>From the back of the computer, remove the five M2.5 x 5-mm screws
labeled "circle D." 
<br /><br /></li>
          <li value="6">
            <a name="998294">
            </a>Open the display assembly approximately 180 degrees and support
the display assembly so that it does not open past this position. 
<br /><br /></li>
          <li value="7">
            <a name="998295">
            </a>Remove the two M2 x 3-mm screws on the EMI shield bracket, which
is attached to the display-feed flex cable (see "<a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1004388">Display
Assembly</a>"). 
<br /><br /></li>
          <li value="8">
            <a name="1001403">
            </a>Remove the two M2 x 3-mm screws that secure the display-feed
flex cable to the system board (see "<a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1011989">Display-Feed
Flex Cable Connector</a>"). 
<br /><br /></li>
        </ol>
        <p class="FigureTableTitle">
          <a name="1011989">
          </a> Display-Feed Flex Cable Connector 
</p>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> When reconnecting the display-feed flex cable
connector to the system board, push down on the top left and right ends of the connector.
Pressing on the center of the connector may damage resistors and compromise EMI protection
in the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <a name="1012005">
        </a>
        <p>
          <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/display3.jpg" align="bottom" width="453" height="430" />
        </p>
        <a name="1012011">
        </a>
        <p>
          <table border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td align="left" valign="top">
                  <p>
1
</p>
                </td>
                <td align="left" valign="top">
                  <p>
M2 x 3-mm screws (2)
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <ol type="1">
          <li value="9">
            <a name="998297">
            </a>Pull up on the pull tab that is attached to the display-feed
flex cable connector to remove it from the interface connector on the system board. 
<br /><br /></li>
          <li value="10">
            <a name="998301">
            </a>Lift the display assembly up and out of the bottom case. 
<br /><br /></li>
        </ol>
        <p class="FigureTableTitle">
          <a name="998318">
          </a> 14.1-Inch Display Bezel and Panel 
</p>
        <a name="998359">
        </a>
        <p>
          <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/displa24.jpg" align="bottom" width="617" height="624" />
        </p>
        <a name="1006681">
        </a>
        <p>
          <table border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td align="left" valign="top">
                  <p>
1
</p>
                </td>
                <td align="left" valign="top">
                  <p>
rubber screw covers (6)
</p>
                </td>
                <td align="left" valign="top">
                  <p>
5
</p>
                </td>
                <td align="left" valign="top">
                  <p>
M2 x 4-mm screws (5)
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
2
</p>
                </td>
                <td align="left" valign="top">
                  <p>
M2.5 x 5-mm screws (6)
</p>
                </td>
                <td align="left" valign="top">
                  <p>
6
</p>
                </td>
                <td align="left" valign="top">
                  <p>
display-feed flex cable
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
3
</p>
                </td>
                <td align="left" valign="top">
                  <p>
display bezel
</p>
                </td>
                <td align="left" valign="top">
                  <p>
7
</p>
                </td>
                <td align="left" valign="top">
                  <p>
flex-cable retention bracket
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
4
</p>
                </td>
                <td align="left" valign="top">
                  <p>
top cover
</p>
                </td>
                <td align="left" valign="top">
                  <p>
8
</p>
                </td>
                <td align="left" valign="top">
                  <p>
display panel
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <h3>
          <a name="998362"> Removing the 14.1-Inch Display Bezel </a>
        </h3>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> Disconnect the computer and any attached devices
from electrical outlets, and remove any installed batteries. 
</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> To avoid ESD, ground yourself by using a wrist
grounding strap or by touching an unpainted metal surface on the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> Read "<a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/begin.htm#1408299">Preparing
to Work Inside the Computer</a>" before performing the following procedure. 
</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
          <li value="1">
            <a name="998380">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/hdd.htm#1000233">hard
drive</a>. 
<br /><br /></li>
          <li value="2">
            <a name="998382">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001077">display
assembly</a>. 
<br /><br /></li>
          <li value="3">
            <a name="998383">
            </a>Use a plastic scribe to pry the six rubber screw covers out of
the screw holes located on the front of the bezel. 
<br /><br /></li>
          <li value="4">
            <a name="998384">
            </a>Remove the six M2.5 x 5-mm screws located on the front of the
bezel. 
<br /><br /></li>
        </ol>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> Carefully separate the bezel from the top cover
to avoid damage to the bezel. 
</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
          <li value="5">
            <a name="998385">
            </a>Starting at the bottom of the display panel (by the Dell™ logo),
use your fingers to separate the bezel from the top cover by lifting up the inside
of the bezel while pushing in on the outside. 
<br /><br /></li>
        </ol>
        <h3>
          <a name="998388"> Removing the 14.1-Inch Display Panel </a>
        </h3>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> Disconnect the computer and any attached devices
from electrical outlets, and remove any installed batteries. 
</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> To avoid ESD, ground yourself by using a wrist
grounding strap or by touching an unpainted metal surface on the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> Read "<a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/begin.htm#1408299">Preparing
to Work Inside the Computer</a>" before performing the following procedure. 
</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
          <li value="1">
            <a name="998400">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/hdd.htm#1000233">hard
drive</a>. 
<br /><br /></li>
          <li value="2">
            <a name="998402">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001077">display
assembly</a>. 
<br /><br /></li>
          <li value="3">
            <a name="998404">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#998362">display
bezel</a>. 
<br /><br /></li>
          <li value="4">
            <a name="998406">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001117">hinge
covers</a>. 
<br /><br /></li>
          <li value="5">
            <a name="998408">
            </a>Remove the two M2 x 4-mm screws on the left side of the display
panel and the two M2 x 4-mm screws on the right side of the display panel. 
<br /><br /></li>
        </ol>
        <table class="indent" border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/note.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTE: </span> If you have a Hitachi display panel, remove the
two M2 x 4-mm screws from the center of the left side of the display panel. 
</td>
            </tr>
          </tbody>
        </table>
        <ol type="1">
          <li value="6">
            <a name="1001452">
            </a>Remove the M2 x 4-mm screw that secures the display-feed flex
cable to the display assembly through the black plastic flex-cable retention bracket
(see "<a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#998318">14.1-Inch
Display Bezel and Panel</a>"). 
<br /><br /></li>
          <li value="7">
            <a name="1001536">
            </a>Lift from the top and rotate the display panel out of the top
cover. 
<br /><br /></li>
          <li value="8">
            <a name="998414">
            </a>Disconnect the bottom flex cable connector from the inverter
connector by pulling straight up on the attached pull tab (see "<a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1003795">Display-Feed
Flex Cable Connections</a>"). 
<br /><br /></li>
        </ol>
        <p class="FigureTableTitle">
          <a name="1003795">
          </a> Display-Feed Flex Cable Connections 
</p>
        <a name="1003845">
        </a>
        <p>
          <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/displa22.jpg" align="bottom" width="457" height="425" />
        </p>
        <a name="1007131">
        </a>
        <p>
          <table border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td align="left" valign="top">
                  <p>
1
</p>
                </td>
                <td align="left" valign="top">
                  <p>
display panel connector
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
2
</p>
                </td>
                <td align="left" valign="top">
                  <p>
top flex cable connector
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
3
</p>
                </td>
                <td align="left" valign="top">
                  <p>
pull tab
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
4
</p>
                </td>
                <td align="left" valign="top">
                  <p>
bottom flex cable connector
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
5
</p>
                </td>
                <td align="left" valign="top">
                  <p>
inverter connector
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <ol type="1">
          <li value="9">
            <a name="1003846">
            </a>Remove the tape that secures the display panel connector and
the tape that secures the middle of the display-feed flex cable to the display panel. 
<br /><br /></li>
          <li value="10">
            <a name="1001123">
            </a>Pull the top flex cable connector down and away to remove it
from the display panel connector. 
<br /><br /></li>
        </ol>
        <h3>
          <a name="1001560"> Replacing the 14.1-Inch Display Panel </a>
        </h3>
        <ol type="1">
          <li value="1">
            <a name="1001799">
            </a>Reconnect the top flex cable connector to the display panel
connector. 
<br /><br /></li>
          <li value="2">
            <a name="1004011">
            </a>Reconnect the bottom flex cable connector to the inverter connector. 
<br /><br /></li>
          <li value="3">
            <a name="1004735">
            </a>Replace the tape that secures the display panel connector and
the tape that secures the middle of the display-feed flex cable to the display panel. 
<br /><br /></li>
          <li value="4">
            <a name="1004007">
            </a>Place the bottom edge of the display panel in the bottom of
the top cover and elevate the top of the panel with your hand. 
<br /><br /></li>
          <li value="5">
            <a name="1001562">
            </a>Lay the display panel in the top cover. 
<br /><br /></li>
          <li value="6">
            <a name="1001557">
            </a>Reinstall the five M2 x 4-mm screws that secure the display
panel to the top cover. 
<br /><br /></li>
        </ol>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="1001125">Display Latch</a>
        </h2>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> Disconnect the computer and any attached devices
from electrical outlets, and remove any installed batteries. 
</td>
            </tr>
          </tbody>
        </table>
        <table border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTICE: </span> To avoid ESD, ground yourself by using a wrist
grounding strap or by touching an unpainted metal surface on the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <h3>
          <a name="998531"> Removing the Display Latch </a>
        </h3>
        <ol type="1">
          <li value="1">
            <a name="998533">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/hdd.htm#1000233">hard
drive</a>. 
<br /><br /></li>
          <li value="2">
            <a name="998535">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001077">display
assembly</a>. 
<br /><br /></li>
          <li value="3">
            <a name="998537">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#998362">display
bezel</a>. 
<br /><br /></li>
          <li value="4">
            <a name="1001113">
            </a>Remove the two M2.5 x 5-mm screws and the two M1.7 x 3.5-mm
screws that secure the display latch and bracket to the top cover. 
<br /><br /></li>
          <li value="5">
            <a name="1004870">
            </a>Lift the display latch and bracket up and out of the top cover. 
<br /><br /></li>
        </ol>
        <p class="FigureTableTitle">
          <a name="1004060">
          </a> Display Latch Removal (14.1-Inch XGA Panel Shown) 
</p>
        <a name="1004845">
        </a>
        <p>
          <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/display2.jpg" align="bottom" width="456" height="351" />
        </p>
        <a name="1007246">
        </a>
        <p>
          <table border="1" cellpadding="4" cellspacing="0">
            <tbody>
              <tr>
                <td align="left" valign="top">
                  <p>
1
</p>
                </td>
                <td align="left" valign="top">
                  <p>
M1.7 x 3.5-mm screws (2)
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
2
</p>
                </td>
                <td align="left" valign="top">
                  <p>
M2.5 x 5-mm screws (2)
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
3
</p>
                </td>
                <td align="left" valign="top">
                  <p>
display latch
</p>
                </td>
              </tr>
              <tr>
                <td align="left" valign="top">
                  <p>
4
</p>
                </td>
                <td align="left" valign="top">
                  <p>
bracket
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <h3>
          <a name="1004851"> Replacing the Display Latch </a>
        </h3>
        <ol type="1">
          <li value="1">
            <a name="1004853">
            </a>
            <i>On 14.1-inch XGA panels</i>, place the display latch on top
of its screw holes, and then place the bracket on top of the display latch, aligning
the bracket and display latch screw holes. 
<br /><br /></li>
        </ol>
        <p class="indent">
          <i>On 14.1-inch SXGA+ panels</i>, align the screw holes and place the display latch
and attached bracket in the top cover.
</p>
        <ol type="1">
          <li value="2">
            <a name="1004867">
            </a>Replace the two M2.5 x 5-mm screws and the two M1.7 x 3.5-mm
screws that secure the display latch and bracket to the top cover. 
<br /><br /></li>
        </ol>
        <hr size="1" noshade="noshade" />
        <h2>
          <a name="1001115">Hinge Covers</a>
        </h2>
        <h3>
          <a name="1001248"> Removing the Hinge Covers </a>
        </h3>
        <ol type="1">
          <li value="1">
            <a name="1001262">
            </a>Remove the <a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001077">display
assembly</a>. 
<br /><br /></li>
          <li value="2">
            <a name="1001263">
            </a>Rotate the hinges forward at an angle of approximately 90 degrees
to the front of the display assembly. 
<br /><br /></li>
          <li value="3">
            <a name="1001273">
            </a>To remove the hinge covers, slide them off the hinges. 
<br /><br /></li>
        </ol>
        <p class="FigureTableTitle">
          <a name="1001117">
          </a> Hinge Cover Removal 
</p>
        <a name="998548">
        </a>
        <p>
          <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/displa13.jpg" align="bottom" width="456" height="305" />
        </p>
        <h3>
          <a name="998554"> Replacing the Hinge Covers </a>
        </h3>
        <ol type="1">
          <li value="1">
            <a name="1001280">
            </a>Attach the display assembly to the bottom case. 
<br /><br /></li>
          <li value="2">
            <a name="1001281">
            </a>Close the display assembly. 
<br /><br /></li>
          <li value="3">
            <a name="1001807">
            </a>Snap the hinge covers in place over the hinges. 
<br /><br /></li>
        </ol>
        <table class="indent" border="0" cellpadding="4">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/note.gif" align="top" />
              </td>
              <td align="left" valign="top">
                <span class="notes"> NOTE: </span> The right plastic hinge cover label includes an
"R," and the left plastic hinge cover label includes an "L." The hinge cover labels
face the back of the computer. 
</td>
            </tr>
          </tbody>
        </table>
        <p class="FigureTableTitle">
          <a name="998556">
          </a> Hinge Cover Replacement 
</p>
        <a name="998574">
        </a>
        <p>
          <img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/displa15.jpg" align="bottom" width="458" height="609" />
        </p>
        <a name="1007324">
        </a>
        <table border="1" cellpadding="4" cellspacing="0">
          <tbody>
            <tr>
              <td align="left" valign="top">
                <p>
1
</p>
              </td>
              <td align="left" valign="top">
                <p>
right hinge cover
</p>
              </td>
            </tr>
            <tr>
              <td align="left" valign="top">
                <p>
2
</p>
              </td>
              <td align="left" valign="top">
                <p>
left hinge cover
</p>
              </td>
            </tr>
          </tbody>
        </table>
        <p>
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=7ec7ff87-f142-40a5-ae05-c08b1f284fd2" />
      </body>
      <title>Dell Latitude C640 screen removal   C610  C510   LCD replacement</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,7ec7ff87-f142-40a5-ae05-c08b1f284fd2.aspx</guid>
      <link>http://blog.freedriversite.com/2009/07/02/DellLatitudeC640ScreenRemovalC610C510LCDReplacement.aspx</link>
      <pubDate>Thu, 02 Jul 2009 06:36:42 GMT</pubDate>
      <description>&lt;h1&gt;&lt;a name="1001090"&gt; Display Assembly, Display Latch, and Hinge Covers &lt;/a&gt;
&lt;/h1&gt;
&lt;p class="title"&gt;
Dell™ Latitude™ C610/C510 Service Manual
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001077"&gt;Display
Assembly&lt;/a&gt;
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001125"&gt;Display
Latch&lt;/a&gt;
&lt;/p&gt;
&lt;p class="minitoc"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/bullet.gif" border="0"&gt;&amp;nbsp;&amp;nbsp;&lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001115"&gt;Hinge
Covers&lt;/a&gt;
&lt;/p&gt;
&lt;br&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="1001077"&gt;Display Assembly&lt;/a&gt;
&lt;/h2&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; You must remove the display assembly before you
remove the palm rest. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; Disconnect the computer and any attached devices
from electrical outlets, and remove any installed batteries. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; To avoid ESD, ground yourself by using a wrist
grounding strap or by touching an unpainted metal surface on the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; Read "&lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/begin.htm#1408299"&gt;Preparing
to Work Inside the Computer&lt;/a&gt;" before performing the following procedure. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p class="FigureTableTitle"&gt;
&lt;a name="1004388"&gt; &lt;/a&gt; Display Assembly 
&lt;/p&gt;
&lt;a name="1004437"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/displa11.jpg" align="bottom" width="657" height="494"&gt; 
&lt;/p&gt;
&lt;a name="1006395"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;table border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
M2 x 3-mm screws (4)
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
top cover
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
center control cover
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
4
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
M2.5 x 5-mm screws (5)
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
5
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
bottom case
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
6
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
EMI shield bracket
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;li value="1"&gt;
&lt;a name="998287"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/hdd.htm#1000233"&gt;hard
drive&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="2"&gt;
&lt;a name="998289"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/keyboard.htm#999822"&gt;center
control cover&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="3"&gt;
&lt;a name="1001372"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/keyboard.htm#998201"&gt;keyboard&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="4"&gt;
&lt;a name="998292"&gt;&lt;/a&gt;Close the display. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="5"&gt;
&lt;a name="998293"&gt;&lt;/a&gt;From the back of the computer, remove the five M2.5 x 5-mm screws
labeled "circle D." 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="6"&gt;
&lt;a name="998294"&gt;&lt;/a&gt;Open the display assembly approximately 180 degrees and support
the display assembly so that it does not open past this position. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="7"&gt;
&lt;a name="998295"&gt;&lt;/a&gt;Remove the two M2 x 3-mm screws on the EMI shield bracket, which
is attached to the display-feed flex cable (see "&lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1004388"&gt;Display
Assembly&lt;/a&gt;"). 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="8"&gt;
&lt;a name="1001403"&gt;&lt;/a&gt;Remove the two M2 x 3-mm screws that secure the display-feed
flex cable to the system board (see "&lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1011989"&gt;Display-Feed
Flex Cable Connector&lt;/a&gt;"). 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;p class="FigureTableTitle"&gt;
&lt;a name="1011989"&gt; &lt;/a&gt; Display-Feed Flex Cable Connector 
&lt;/p&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; When reconnecting the display-feed flex cable
connector to the system board, push down on the top left and right ends of the connector.
Pressing on the center of the connector may damage resistors and compromise EMI protection
in the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;a name="1012005"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/display3.jpg" align="bottom" width="453" height="430"&gt; 
&lt;/p&gt;
&lt;a name="1012011"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;table border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
M2 x 3-mm screws (2)
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;li value="9"&gt;
&lt;a name="998297"&gt;&lt;/a&gt;Pull up on the pull tab that is attached to the display-feed
flex cable connector to remove it from the interface connector on the system board. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="10"&gt;
&lt;a name="998301"&gt;&lt;/a&gt;Lift the display assembly up and out of the bottom case. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;p class="FigureTableTitle"&gt;
&lt;a name="998318"&gt; &lt;/a&gt; 14.1-Inch Display Bezel and Panel 
&lt;/p&gt;
&lt;a name="998359"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/displa24.jpg" align="bottom" width="617" height="624"&gt; 
&lt;/p&gt;
&lt;a name="1006681"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;table border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
rubber screw covers (6)
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
5
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
M2 x 4-mm screws (5)
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
M2.5 x 5-mm screws (6)
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
6
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
display-feed flex cable
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
display bezel
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
7
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
flex-cable retention bracket
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
4
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
top cover
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
8
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
display panel
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;h3&gt;&lt;a name="998362"&gt; Removing the 14.1-Inch Display Bezel &lt;/a&gt;
&lt;/h3&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; Disconnect the computer and any attached devices
from electrical outlets, and remove any installed batteries. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; To avoid ESD, ground yourself by using a wrist
grounding strap or by touching an unpainted metal surface on the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; Read "&lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/begin.htm#1408299"&gt;Preparing
to Work Inside the Computer&lt;/a&gt;" before performing the following procedure. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;li value="1"&gt;
&lt;a name="998380"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/hdd.htm#1000233"&gt;hard
drive&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="2"&gt;
&lt;a name="998382"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001077"&gt;display
assembly&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="3"&gt;
&lt;a name="998383"&gt;&lt;/a&gt;Use a plastic scribe to pry the six rubber screw covers out of
the screw holes located on the front of the bezel. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="4"&gt;
&lt;a name="998384"&gt;&lt;/a&gt;Remove the six M2.5 x 5-mm screws located on the front of the
bezel. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; Carefully separate the bezel from the top cover
to avoid damage to the bezel. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;li value="5"&gt;
&lt;a name="998385"&gt;&lt;/a&gt;Starting at the bottom of the display panel (by the Dell™ logo),
use your fingers to separate the bezel from the top cover by lifting up the inside
of the bezel while pushing in on the outside. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;h3&gt;&lt;a name="998388"&gt; Removing the 14.1-Inch Display Panel &lt;/a&gt;
&lt;/h3&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; Disconnect the computer and any attached devices
from electrical outlets, and remove any installed batteries. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; To avoid ESD, ground yourself by using a wrist
grounding strap or by touching an unpainted metal surface on the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; Read "&lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/begin.htm#1408299"&gt;Preparing
to Work Inside the Computer&lt;/a&gt;" before performing the following procedure. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;li value="1"&gt;
&lt;a name="998400"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/hdd.htm#1000233"&gt;hard
drive&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="2"&gt;
&lt;a name="998402"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001077"&gt;display
assembly&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="3"&gt;
&lt;a name="998404"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#998362"&gt;display
bezel&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="4"&gt;
&lt;a name="998406"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001117"&gt;hinge
covers&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="5"&gt;
&lt;a name="998408"&gt;&lt;/a&gt;Remove the two M2 x 4-mm screws on the left side of the display
panel and the two M2 x 4-mm screws on the right side of the display panel. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;table class="indent" border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/note.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTE: &lt;/span&gt; If you have a Hitachi display panel, remove the
two M2 x 4-mm screws from the center of the left side of the display panel. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;ol type="1"&gt;
&lt;li value="6"&gt;
&lt;a name="1001452"&gt;&lt;/a&gt;Remove the M2 x 4-mm screw that secures the display-feed flex
cable to the display assembly through the black plastic flex-cable retention bracket
(see "&lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#998318"&gt;14.1-Inch
Display Bezel and Panel&lt;/a&gt;"). 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="7"&gt;
&lt;a name="1001536"&gt;&lt;/a&gt;Lift from the top and rotate the display panel out of the top
cover. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="8"&gt;
&lt;a name="998414"&gt;&lt;/a&gt;Disconnect the bottom flex cable connector from the inverter
connector by pulling straight up on the attached pull tab (see "&lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1003795"&gt;Display-Feed
Flex Cable Connections&lt;/a&gt;"). 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;p class="FigureTableTitle"&gt;
&lt;a name="1003795"&gt; &lt;/a&gt; Display-Feed Flex Cable Connections 
&lt;/p&gt;
&lt;a name="1003845"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/displa22.jpg" align="bottom" width="457" height="425"&gt; 
&lt;/p&gt;
&lt;a name="1007131"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;table border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
display panel connector
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
top flex cable connector
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
pull tab
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
4
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
bottom flex cable connector
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
5
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
inverter connector
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;li value="9"&gt;
&lt;a name="1003846"&gt;&lt;/a&gt;Remove the tape that secures the display panel connector and
the tape that secures the middle of the display-feed flex cable to the display panel. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="10"&gt;
&lt;a name="1001123"&gt;&lt;/a&gt;Pull the top flex cable connector down and away to remove it
from the display panel connector. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;h3&gt;&lt;a name="1001560"&gt; Replacing the 14.1-Inch Display Panel &lt;/a&gt;
&lt;/h3&gt;
&lt;ol type="1"&gt;
&lt;li value="1"&gt;
&lt;a name="1001799"&gt;&lt;/a&gt;Reconnect the top flex cable connector to the display panel
connector. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="2"&gt;
&lt;a name="1004011"&gt;&lt;/a&gt;Reconnect the bottom flex cable connector to the inverter connector. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="3"&gt;
&lt;a name="1004735"&gt;&lt;/a&gt;Replace the tape that secures the display panel connector and
the tape that secures the middle of the display-feed flex cable to the display panel. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="4"&gt;
&lt;a name="1004007"&gt;&lt;/a&gt;Place the bottom edge of the display panel in the bottom of
the top cover and elevate the top of the panel with your hand. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="5"&gt;
&lt;a name="1001562"&gt;&lt;/a&gt;Lay the display panel in the top cover. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="6"&gt;
&lt;a name="1001557"&gt;&lt;/a&gt;Reinstall the five M2 x 4-mm screws that secure the display
panel to the top cover. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="1001125"&gt;Display Latch&lt;/a&gt;
&lt;/h2&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; Disconnect the computer and any attached devices
from electrical outlets, and remove any installed batteries. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/notice.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTICE: &lt;/span&gt; To avoid ESD, ground yourself by using a wrist
grounding strap or by touching an unpainted metal surface on the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h3&gt;&lt;a name="998531"&gt; Removing the Display Latch &lt;/a&gt;
&lt;/h3&gt;
&lt;ol type="1"&gt;
&lt;li value="1"&gt;
&lt;a name="998533"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/hdd.htm#1000233"&gt;hard
drive&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="2"&gt;
&lt;a name="998535"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001077"&gt;display
assembly&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="3"&gt;
&lt;a name="998537"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#998362"&gt;display
bezel&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="4"&gt;
&lt;a name="1001113"&gt;&lt;/a&gt;Remove the two M2.5 x 5-mm screws and the two M1.7 x 3.5-mm
screws that secure the display latch and bracket to the top cover. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="5"&gt;
&lt;a name="1004870"&gt;&lt;/a&gt;Lift the display latch and bracket up and out of the top cover. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;p class="FigureTableTitle"&gt;
&lt;a name="1004060"&gt; &lt;/a&gt; Display Latch Removal (14.1-Inch XGA Panel Shown) 
&lt;/p&gt;
&lt;a name="1004845"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/display2.jpg" align="bottom" width="456" height="351"&gt; 
&lt;/p&gt;
&lt;a name="1007246"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;table border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
M1.7 x 3.5-mm screws (2)
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
M2.5 x 5-mm screws (2)
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
3
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
display latch
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
4
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
bracket
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;h3&gt;&lt;a name="1004851"&gt; Replacing the Display Latch &lt;/a&gt;
&lt;/h3&gt;
&lt;ol type="1"&gt;
&lt;li value="1"&gt;
&lt;a name="1004853"&gt;&lt;/a&gt;&lt;i&gt;On 14.1-inch XGA panels&lt;/i&gt;, place the display latch on top
of its screw holes, and then place the bracket on top of the display latch, aligning
the bracket and display latch screw holes. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;p class="indent"&gt;
&lt;i&gt;On 14.1-inch SXGA+ panels&lt;/i&gt;, align the screw holes and place the display latch
and attached bracket in the top cover.
&lt;/p&gt;
&lt;ol type="1"&gt;
&lt;li value="2"&gt;
&lt;a name="1004867"&gt;&lt;/a&gt;Replace the two M2.5 x 5-mm screws and the two M1.7 x 3.5-mm
screws that secure the display latch and bracket to the top cover. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;hr size="1" noshade="noshade"&gt;
&lt;h2&gt;&lt;a name="1001115"&gt;Hinge Covers&lt;/a&gt;
&lt;/h2&gt;
&lt;h3&gt;&lt;a name="1001248"&gt; Removing the Hinge Covers &lt;/a&gt;
&lt;/h3&gt;
&lt;ol type="1"&gt;
&lt;li value="1"&gt;
&lt;a name="1001262"&gt;&lt;/a&gt;Remove the &lt;a href="http://support.dell.com/support/edocs/systems/latc610/sm_en/display.htm#1001077"&gt;display
assembly&lt;/a&gt;. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="2"&gt;
&lt;a name="1001263"&gt;&lt;/a&gt;Rotate the hinges forward at an angle of approximately 90 degrees
to the front of the display assembly. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="3"&gt;
&lt;a name="1001273"&gt;&lt;/a&gt;To remove the hinge covers, slide them off the hinges. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;p class="FigureTableTitle"&gt;
&lt;a name="1001117"&gt; &lt;/a&gt; Hinge Cover Removal 
&lt;/p&gt;
&lt;a name="998548"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/displa13.jpg" align="bottom" width="456" height="305"&gt; 
&lt;/p&gt;
&lt;h3&gt;&lt;a name="998554"&gt; Replacing the Hinge Covers &lt;/a&gt;
&lt;/h3&gt;
&lt;ol type="1"&gt;
&lt;li value="1"&gt;
&lt;a name="1001280"&gt;&lt;/a&gt;Attach the display assembly to the bottom case. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="2"&gt;
&lt;a name="1001281"&gt;&lt;/a&gt;Close the display assembly. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li value="3"&gt;
&lt;a name="1001807"&gt;&lt;/a&gt;Snap the hinge covers in place over the hinges. 
&lt;br&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;table class="indent" border="0" cellpadding="4"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/note.gif" align="top"&gt;&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;span class="notes"&gt; NOTE: &lt;/span&gt; The right plastic hinge cover label includes an
"R," and the left plastic hinge cover label includes an "L." The hinge cover labels
face the back of the computer. 
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p class="FigureTableTitle"&gt;
&lt;a name="998556"&gt; &lt;/a&gt; Hinge Cover Replacement 
&lt;/p&gt;
&lt;a name="998574"&gt;&lt;/a&gt;
&lt;p&gt;
&lt;img src="http://support.dell.com/support/edocs/systems/latc610/sm_en/displa15.jpg" align="bottom" width="458" height="609"&gt; 
&lt;/p&gt;
&lt;a name="1007324"&gt;&lt;/a&gt; 
&lt;table border="1" cellpadding="4" cellspacing="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
1
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
right hinge cover
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
2
&lt;/p&gt;
&lt;/td&gt;
&lt;td align="left" valign="top"&gt;
&lt;p&gt;
left hinge cover
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=7ec7ff87-f142-40a5-ae05-c08b1f284fd2" /&gt;</description>
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      <category>Dell Laptop Repair</category>
      <category>KnowledgeBaseArticles</category>
      <category>Laptop Repair</category>
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        <p>
          <img title="HP Pavilion dv9000 laptop" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/01-pavilion-dv9000-disassembly.jpg" alt="HP Pavilion dv9000 laptop" />
        </p>
        <p>
These instructions will help you remove hard drive, memory, wireless card and keyboard
from a HP Pavilion dv9000 series laptop. All these components, except the keyboard,
can be accessed through the bottom of the laptop.
</p>
        <p>
In the next guide I will explain how to <a title="Take apart display panel" href="http://www.insidemylaptop.com/remove-lcd-screen-inverter-board-hp-pavilion-dv9000-laptop/">disassemble
laptop display panel</a> and remove inverter board with LCD screen.
</p>
        <p>
          <span id="more-150">
          </span>Do not disassemble your laptop if it’s still covered by
the manufacturer’s warranty or you loose the warranty. Are you looking for spare parts
for your HP Pavilion dv9000 laptop? Search <a rel="nofollow" href="http://rover.ebay.com/rover/1/711-53200-19255-0/1?type=4&amp;campid=5335918710&amp;toolid=10001&amp;customid=pavilion+dv9000+spare+parts&amp;mpre=http%3A%2F%2Fsearch.ebay.com%2Fsearch%2Fsearch.dll%3Ffrom%3DR40%26_trksid%3Dm37.l1313%26satitle%3DPavilion%2Bdv9000%26category0%3D" target="_blank">here</a>.
</p>
        <p>
          <img title="Remove covers" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/02-remove-covers.jpg" alt="Remove covers" />
        </p>
        <p>
First of all, remove the battery. Remove screws from the 1st hard drive and memory
covers. Remove both covers.
</p>
        <p>
          <img title="Covers removed" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/03-cover-removed.jpg" alt="Covers removed" />
        </p>
        <p>
Under the memory cover you will find the wireless card and RTC battery.
</p>
        <p>
          <img title="Remove laptop hard drive" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/04-remove-laptop-hard-drive.jpg" alt="Remove laptop hard drive" />
        </p>
        <p>
In order to remove the hard drive, lift up the right side of the drive assembly (move
1) and then pull it to the right (move2). If you are replacing the hard drive, you’ll
have to transfer the caddy and connector to the new drive.
</p>
        <p>
          <img title="Disconnect wireless card antennas" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/05-disconnect-wireless-antenna.jpg" alt="Disconnect wireless card antennas" />
        </p>
        <p>
Before you remove the wireless card, you’ll have to disconnect both antenna cables
pointed with green arrows. Simply unsnap both antenna cables from the wireless card
with your fingers. After that remove two screws securing the wireless card and pull
it from the slot by the edges.
</p>
        <p>
          <img title="Remove second hard drive cover" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/06-second-hard-drive-cover.jpg" alt="Remove second hard drive cover" />
        </p>
        <p>
Some Pavilion dv9000 laptops have only one hard drive installed. As you see, in my
case there is no second hard drive under the cover.
</p>
        <p>
          <img title="Second hard drive" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/second-hard-drive-for-hp-pavilion-dv-9000.jpg" alt="Second hard drive" />
        </p>
        <p>
If you would like to install second hard drive into your notebook, you’ll have to
purchase a new SATA drive, SATA connector and drive caddy. You’ll find step by step
hard drive installation instructions in <a href="http://www.newmodeus.com/dv9000/dv9000.htm" target="_blank">this
guide</a>.
</p>
        <blockquote>
          <p>
we will refer to all HP Pavilion dv9000, dv9000t, dv9100, dv9200, dv9300, dv9400,
dv9500, dv9600 &amp; dv9700 notebooks as the “dv9000″ since adding a hard disk drive
(HDD) to all above mentioned notebooks are similar.
</p>
        </blockquote>
        <p>
          <img title="Remove laptop CD DVD drive" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/07-remove-cd-dvd-drive.jpg" alt="Remove laptop CD DVD drive" />
        </p>
        <p>
In order to remove the CD/DVD drive you’ll have to remove the securing screw (1) and
then carefully pull the drive from the laptop.
</p>
        <p>
          <strong>KEYBOARD REMOVAL INSTRUCTIONS</strong>
        </p>
        <p>
          <img title="Remove laptop screws" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/08-remove-screws.jpg" alt="Remove laptop screws" />
        </p>
        <p>
Remove six green screws securing the keyboard bezel and one red screw securing the
keyboard.
</p>
        <p>
          <img title="Remove keyboard bezel" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/09-remove-keyboard-bezel.jpg" alt="Remove keyboard bezel" />
        </p>
        <p>
Carefully start removing the keyboard bezel with a small flathead screwdriver.
</p>
        <p>
          <img title="Keyboard bezel" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/10-keyboard-bezel.jpg" alt="Keyboard bezel" />
        </p>
        <p>
Be very carefull, the bezel is attached to the motherboard with a flat ribbon cable.
The cable location is pointed by the green arrow. Do not disconnect this cable. Simply
place the bezel as it shown on the picture below.
</p>
        <p>
          <img title="Remove keyboard screws" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/11-remove-keyboard-screws.jpg" alt="Remove keyboard screws" />
        </p>
        <p>
Remove three screws securing the laptop keyboard.
</p>
        <p>
          <img title="Laptop keyboard" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/12-laptop-keyboard.jpg" alt="Laptop keyboard" />
        </p>
        <p>
Lift up the keyboard. Be carefull, it’s connected to the motherboard.
</p>
        <p>
          <img title="Unlock keyboard connector" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/13-unlock-connector.jpg" alt="Unlock keyboard connector" />
        </p>
        <p>
In order to release the keyboard cable, you’ll have to unlock the connector as it
shown on the picture above.
</p>
        <p>
1. Slide the connector lock to the direction shown by two green arrows with your fingernails.
</p>
        <p>
2. Pull the keyboard cable from the connector.
</p>
        <p>
          <img title="Remove replace laptop keyboard" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/14-remove-replace-keyboard.jpg" alt="Remove replace laptop keyboard" />
        </p>
        <br />
        <p>
          <br />
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=94780d48-408a-4401-a6d9-8c78de61b893" />
      </body>
      <title>Remove Keyboard, memory, WIFI card, CDROM, and hard drives from HP Pavillion DV9000 Series Laptop</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,94780d48-408a-4401-a6d9-8c78de61b893.aspx</guid>
      <link>http://blog.freedriversite.com/2009/06/21/RemoveKeyboardMemoryWIFICardCDROMAndHardDrivesFromHPPavillionDV9000SeriesLaptop.aspx</link>
      <pubDate>Sun, 21 Jun 2009 07:06:21 GMT</pubDate>
      <description>&lt;p&gt;
&lt;img title="HP Pavilion dv9000 laptop" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/01-pavilion-dv9000-disassembly.jpg" alt="HP Pavilion dv9000 laptop"&gt;
&lt;/p&gt;
&lt;p&gt;
These instructions will help you remove hard drive, memory, wireless card and keyboard
from a HP Pavilion dv9000 series laptop. All these components, except the keyboard,
can be accessed through the bottom of the laptop.
&lt;/p&gt;
&lt;p&gt;
In the next guide I will explain how to &lt;a title="Take apart display panel" href="http://www.insidemylaptop.com/remove-lcd-screen-inverter-board-hp-pavilion-dv9000-laptop/"&gt;disassemble
laptop display panel&lt;/a&gt; and remove inverter board with LCD screen.
&lt;/p&gt;
&lt;p&gt;
&lt;span id="more-150"&gt;&lt;/span&gt;Do not disassemble your laptop if it’s still covered by
the manufacturer’s warranty or you loose the warranty. Are you looking for spare parts
for your HP Pavilion dv9000 laptop? Search &lt;a rel="nofollow" href="http://rover.ebay.com/rover/1/711-53200-19255-0/1?type=4&amp;amp;campid=5335918710&amp;amp;toolid=10001&amp;amp;customid=pavilion+dv9000+spare+parts&amp;amp;mpre=http%3A%2F%2Fsearch.ebay.com%2Fsearch%2Fsearch.dll%3Ffrom%3DR40%26_trksid%3Dm37.l1313%26satitle%3DPavilion%2Bdv9000%26category0%3D" target="_blank"&gt;here&lt;/a&gt;.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Remove covers" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/02-remove-covers.jpg" alt="Remove covers"&gt;
&lt;/p&gt;
&lt;p&gt;
First of all, remove the battery. Remove screws from the 1st hard drive and memory
covers. Remove both covers.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Covers removed" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/03-cover-removed.jpg" alt="Covers removed"&gt;
&lt;/p&gt;
&lt;p&gt;
Under the memory cover you will find the wireless card and RTC battery.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Remove laptop hard drive" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/04-remove-laptop-hard-drive.jpg" alt="Remove laptop hard drive"&gt;
&lt;/p&gt;
&lt;p&gt;
In order to remove the hard drive, lift up the right side of the drive assembly (move
1) and then pull it to the right (move2). If you are replacing the hard drive, you’ll
have to transfer the caddy and connector to the new drive.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Disconnect wireless card antennas" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/05-disconnect-wireless-antenna.jpg" alt="Disconnect wireless card antennas"&gt;
&lt;/p&gt;
&lt;p&gt;
Before you remove the wireless card, you’ll have to disconnect both antenna cables
pointed with green arrows. Simply unsnap both antenna cables from the wireless card
with your fingers. After that remove two screws securing the wireless card and pull
it from the slot by the edges.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Remove second hard drive cover" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/06-second-hard-drive-cover.jpg" alt="Remove second hard drive cover"&gt;
&lt;/p&gt;
&lt;p&gt;
Some Pavilion dv9000 laptops have only one hard drive installed. As you see, in my
case there is no second hard drive under the cover.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Second hard drive" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/second-hard-drive-for-hp-pavilion-dv-9000.jpg" alt="Second hard drive"&gt;
&lt;/p&gt;
&lt;p&gt;
If you would like to install second hard drive into your notebook, you’ll have to
purchase a new SATA drive, SATA connector and drive caddy. You’ll find step by step
hard drive installation instructions in &lt;a href="http://www.newmodeus.com/dv9000/dv9000.htm" target="_blank"&gt;this
guide&lt;/a&gt;.
&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;
we will refer to all HP Pavilion dv9000, dv9000t, dv9100, dv9200, dv9300, dv9400,
dv9500, dv9600 &amp;amp; dv9700 notebooks as the “dv9000″ since adding a hard disk drive
(HDD) to all above mentioned notebooks are similar.
&lt;/p&gt;
&lt;/blockquote&gt; 
&lt;p&gt;
&lt;img title="Remove laptop CD DVD drive" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/07-remove-cd-dvd-drive.jpg" alt="Remove laptop CD DVD drive"&gt;
&lt;/p&gt;
&lt;p&gt;
In order to remove the CD/DVD drive you’ll have to remove the securing screw (1) and
then carefully pull the drive from the laptop.
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;KEYBOARD REMOVAL INSTRUCTIONS&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Remove laptop screws" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/08-remove-screws.jpg" alt="Remove laptop screws"&gt;
&lt;/p&gt;
&lt;p&gt;
Remove six green screws securing the keyboard bezel and one red screw securing the
keyboard.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Remove keyboard bezel" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/09-remove-keyboard-bezel.jpg" alt="Remove keyboard bezel"&gt;
&lt;/p&gt;
&lt;p&gt;
Carefully start removing the keyboard bezel with a small flathead screwdriver.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Keyboard bezel" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/10-keyboard-bezel.jpg" alt="Keyboard bezel"&gt;
&lt;/p&gt;
&lt;p&gt;
Be very carefull, the bezel is attached to the motherboard with a flat ribbon cable.
The cable location is pointed by the green arrow. Do not disconnect this cable. Simply
place the bezel as it shown on the picture below.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Remove keyboard screws" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/11-remove-keyboard-screws.jpg" alt="Remove keyboard screws"&gt;
&lt;/p&gt;
&lt;p&gt;
Remove three screws securing the laptop keyboard.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Laptop keyboard" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/12-laptop-keyboard.jpg" alt="Laptop keyboard"&gt;
&lt;/p&gt;
&lt;p&gt;
Lift up the keyboard. Be carefull, it’s connected to the motherboard.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Unlock keyboard connector" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/13-unlock-connector.jpg" alt="Unlock keyboard connector"&gt;
&lt;/p&gt;
&lt;p&gt;
In order to release the keyboard cable, you’ll have to unlock the connector as it
shown on the picture above.
&lt;/p&gt;
&lt;p&gt;
1. Slide the connector lock to the direction shown by two green arrows with your fingernails.
&lt;/p&gt;
&lt;p&gt;
2. Pull the keyboard cable from the connector.
&lt;/p&gt;
&lt;p&gt;
&lt;img title="Remove replace laptop keyboard" src="http://www.insidemylaptop.com/images/pavilion-dv9000-laptop/14-remove-replace-keyboard.jpg" alt="Remove replace laptop keyboard"&gt;
&lt;/p&gt;
&lt;br&gt;
&lt;p&gt;
&lt;br&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=94780d48-408a-4401-a6d9-8c78de61b893" /&gt;</description>
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      <category>HP Laptop Repair</category>
      <category>KnowledgeBaseArticles</category>
      <category>Laptop Repair</category>
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      <body xmlns="http://www.w3.org/1999/xhtml">1. Remove Battery<br />
2. Remove DVD drive by removing 2 screws on bottom of the laptop. The two screws will
have a lock next to the screws.<br />
3. Remove screw on bottom of laptop labeled M. Lay the screw and memory cover aside.<br />
4. Remove Hard Drive cover by removing 2 screws labeled H. Lay the screws and Hard
Drive cover aside.<br />
5. Remove 2 screws labeled H which are located under the Hard Drive cover. Gently
pull on the Hard Drive removal tab and place screws and Hard Drive aside.<br />
6. Remove 2 screws labeled D from bottom of laptop. These screws are located directly
under screen.<br />
7. Gently remove plastic keyboard retainer strip by opening the screen to a horizontal
position and gently prying the plastic strip containing the power switch.<br />
8. Carefully remove keyboard, unplugging the ribbon cable from the <a id="KonaLink1" target="undefined" class="kLink" style="text-decoration: underline ! important; position: static;" href="http://www.motherboardpoint.com/dell-inspiron-1000-disassembly-instruction-t180423.html#"><font style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;" color="blue"><span class="kLink" style="border-bottom: 1px solid blue; color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static; background-color: transparent;">motherboard</span></font></a> by
lifting the outermost edges of the keyboard ribbon <a id="KonaLink2" target="undefined" class="kLink" style="text-decoration: underline ! important; position: static;" href="http://www.motherboardpoint.com/dell-inspiron-1000-disassembly-instruction-t180423.html#"><font style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;" color="blue"><span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;">cable </span><span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;">connector</span></font></a>.
This should allow the keyboard and ribbon cable to slide out easily.<br />
9. Remove silver motherboard cover by removing 7 retaining screws.<br />
10. Remove Fan by removing screws labeled TH7 &amp; TH9<br />
11. Unplug and remove fan.<br />
12 Remove <a id="KonaLink3" target="undefined" class="kLink" style="text-decoration: underline ! important; position: static;" href="http://www.motherboardpoint.com/dell-inspiron-1000-disassembly-instruction-t180423.html#"><font style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;" color="blue"><span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;">processor</span></font></a> heat
sink by loosing the 4 strange looking screws that have springs attached to them and
are labeled 1 through 4. Loosen screws a couple of turns at a times starting at 1
and working through 4. 
<br />
13. Unplug screen cable from mother board.<br />
14. Remove screw attaching the screen ground to the mother board ground.<br />
15. Hold on to the screen and Remove 2 screws from back of laptop labeled D. Screen
is now loose. Remove and set aside carefully.<br />
16. Remove 4 short screws from top of laptop. Screws are located close to the back
of the laptop, under where the screen was.<br />
17. Remove 8 long screws labeled P from back of laptop<br />
18. Remove 2 short screws labeled P from hard drive slot.<br />
19. Remove 2 silver screws labeled P from the top of the laptop. The screws are close
to the power switch and to the right of where the fan was located.<br />
20. Lift off <a id="KonaLink4" target="undefined" class="kLink" style="text-decoration: underline ! important; position: static;" href="http://www.motherboardpoint.com/dell-inspiron-1000-disassembly-instruction-t180423.html#"><font style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;" color="blue"><span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;">laptop </span><span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;">cover</span></font></a> by
unplugging the Mouse ribbon cable from the motherboard by lifting the outermost edges
of the Mouse <a id="KonaLink5" target="undefined" class="kLink" style="text-decoration: underline ! important; position: static;" href="http://www.motherboardpoint.com/dell-inspiron-1000-disassembly-instruction-t180423.html#"><font style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;" color="blue"><span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;">ribbon </span><span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;">cable </span><span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;">connector</span></font></a>.<br />
21. Remove motherboard screw labeled TH15<br />
22 Remove Hard Drive Caddy by removing 4 screws.<br />
23. Remove 2 silver VGA output screw/nuts<br />
24. Unplug Speakers<br />
25. Unplug screen switch by disconnecting CON4<br />
26. The Mother Board is free to be removed.<br /><br />
Remove the motherboard.  De-solder the old power connector from the board. 
Resolder new power connector to board.  Reverse steps to re-assemble.<br /><p></p><img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=a54c0166-0192-4079-91b5-0e418a8cef5c" /></body>
      <title>Remove Motherboard on Dell Inspiron 1000 Laptop (Replace Power Jack on Dell Inspiron 1000 laptop)</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,a54c0166-0192-4079-91b5-0e418a8cef5c.aspx</guid>
      <link>http://blog.freedriversite.com/2009/06/21/RemoveMotherboardOnDellInspiron1000LaptopReplacePowerJackOnDellInspiron1000Laptop.aspx</link>
      <pubDate>Sun, 21 Jun 2009 06:31:58 GMT</pubDate>
      <description>1. Remove Battery&lt;br&gt;
2. Remove DVD drive by removing 2 screws on bottom of the laptop. The two screws will
have a lock next to the screws.&lt;br&gt;
3. Remove screw on bottom of laptop labeled M. Lay the screw and memory cover aside.&lt;br&gt;
4. Remove Hard Drive cover by removing 2 screws labeled H. Lay the screws and Hard
Drive cover aside.&lt;br&gt;
5. Remove 2 screws labeled H which are located under the Hard Drive cover. Gently
pull on the Hard Drive removal tab and place screws and Hard Drive aside.&lt;br&gt;
6. Remove 2 screws labeled D from bottom of laptop. These screws are located directly
under screen.&lt;br&gt;
7. Gently remove plastic keyboard retainer strip by opening the screen to a horizontal
position and gently prying the plastic strip containing the power switch.&lt;br&gt;
8. Carefully remove keyboard, unplugging the ribbon cable from the &lt;a id="KonaLink1" target="undefined" class="kLink" style="text-decoration: underline ! important; position: static;" href="http://www.motherboardpoint.com/dell-inspiron-1000-disassembly-instruction-t180423.html#"&gt;&lt;font style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;" color="blue"&gt;&lt;span class="kLink" style="border-bottom: 1px solid blue; color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static; background-color: transparent;"&gt;motherboard&lt;/span&gt;&lt;/font&gt;&lt;/a&gt; by
lifting the outermost edges of the keyboard ribbon &lt;a id="KonaLink2" target="undefined" class="kLink" style="text-decoration: underline ! important; position: static;" href="http://www.motherboardpoint.com/dell-inspiron-1000-disassembly-instruction-t180423.html#"&gt;&lt;font style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;" color="blue"&gt;&lt;span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;"&gt;cable &lt;/span&gt;&lt;span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;"&gt;connector&lt;/span&gt;&lt;/font&gt;&lt;/a&gt;.
This should allow the keyboard and ribbon cable to slide out easily.&lt;br&gt;
9. Remove silver motherboard cover by removing 7 retaining screws.&lt;br&gt;
10. Remove Fan by removing screws labeled TH7 &amp;amp; TH9&lt;br&gt;
11. Unplug and remove fan.&lt;br&gt;
12 Remove &lt;a id="KonaLink3" target="undefined" class="kLink" style="text-decoration: underline ! important; position: static;" href="http://www.motherboardpoint.com/dell-inspiron-1000-disassembly-instruction-t180423.html#"&gt;&lt;font style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;" color="blue"&gt;&lt;span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;"&gt;processor&lt;/span&gt;&lt;/font&gt;&lt;/a&gt; heat
sink by loosing the 4 strange looking screws that have springs attached to them and
are labeled 1 through 4. Loosen screws a couple of turns at a times starting at 1
and working through 4. 
&lt;br&gt;
13. Unplug screen cable from mother board.&lt;br&gt;
14. Remove screw attaching the screen ground to the mother board ground.&lt;br&gt;
15. Hold on to the screen and Remove 2 screws from back of laptop labeled D. Screen
is now loose. Remove and set aside carefully.&lt;br&gt;
16. Remove 4 short screws from top of laptop. Screws are located close to the back
of the laptop, under where the screen was.&lt;br&gt;
17. Remove 8 long screws labeled P from back of laptop&lt;br&gt;
18. Remove 2 short screws labeled P from hard drive slot.&lt;br&gt;
19. Remove 2 silver screws labeled P from the top of the laptop. The screws are close
to the power switch and to the right of where the fan was located.&lt;br&gt;
20. Lift off &lt;a id="KonaLink4" target="undefined" class="kLink" style="text-decoration: underline ! important; position: static;" href="http://www.motherboardpoint.com/dell-inspiron-1000-disassembly-instruction-t180423.html#"&gt;&lt;font style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;" color="blue"&gt;&lt;span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;"&gt;laptop &lt;/span&gt;&lt;span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;"&gt;cover&lt;/span&gt;&lt;/font&gt;&lt;/a&gt; by
unplugging the Mouse ribbon cable from the motherboard by lifting the outermost edges
of the Mouse &lt;a id="KonaLink5" target="undefined" class="kLink" style="text-decoration: underline ! important; position: static;" href="http://www.motherboardpoint.com/dell-inspiron-1000-disassembly-instruction-t180423.html#"&gt;&lt;font style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;" color="blue"&gt;&lt;span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;"&gt;ribbon &lt;/span&gt;&lt;span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;"&gt;cable &lt;/span&gt;&lt;span class="kLink" style="color: blue ! important; font-family: arial; font-weight: 400; font-size: 12px; position: static;"&gt;connector&lt;/span&gt;&lt;/font&gt;&lt;/a&gt;.&lt;br&gt;
21. Remove motherboard screw labeled TH15&lt;br&gt;
22 Remove Hard Drive Caddy by removing 4 screws.&lt;br&gt;
23. Remove 2 silver VGA output screw/nuts&lt;br&gt;
24. Unplug Speakers&lt;br&gt;
25. Unplug screen switch by disconnecting CON4&lt;br&gt;
26. The Mother Board is free to be removed.&lt;br&gt;
&lt;br&gt;
Remove the motherboard.&amp;nbsp; De-solder the old power connector from the board.&amp;nbsp;
Resolder new power connector to board.&amp;nbsp; Reverse steps to re-assemble.&lt;br&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=a54c0166-0192-4079-91b5-0e418a8cef5c" /&gt;</description>
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      <category>Dell Laptop Repair</category>
      <category>KnowledgeBaseArticles</category>
      <category>Laptop Repair</category>
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      <slash:comments>1</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">To enable protocol logging on Receive Connectors,
use the following command:<p class="code">
Set-ReceiveConnector "Connector Name" -ProtocolLoggingLevel verbose
</p>
In case you're wondering if there are any choices for the logging level - there aren't.
It's either verbose or none.<br /><br />
To enable protocol logging from the Exchange console, go to <span class="bold">Server
Configuration</span> | <span class="bold">Hub Transport</span> | select the Hub Transport
server you want to configure | select the <span class="bold">Receive Connector</span> -&gt; <span class="bold">properties</span> | <span class="bold">General</span> tab
| change <span class="bold">Protcol logging level</span> to <span class="bold">Verbose</span>,
as shown in the screenshot below.<br /><br /><img alt="Screenshot: Enabling SMTP protocol logging on a Receive Connector in Exchange 2007" src="http://exchangepedia.com/blog/images/ReceiveConn-Logging.gif" /><br /><span class="caption"><span class="bold">Figure 1:</span> Enabling SMTP logging on
a Receive Connector</span><br /><br />
Unlike Exchange Server 2003/2000, you have to enable logging separately for Send Connectors
(equivalent of SMTP Connectors), using the following command:<p class="code">
Set-SendConnector "Send Connector Name" -ProtocolLoggingLevel verbose
</p>
To do this using the Exchange console, go to <span style="font-weight: bold;">Organization
Configuration</span> | <span style="font-weight: bold;">Hub Transport</span> | <span style="font-weight: bold;">Send
Connectors</span> tab | select the <span style="font-weight: bold;">Send Connector</span> -&gt; <span style="font-weight: bold;">properties</span> | <span style="font-weight: bold;">General</span> tab
| change <span style="font-weight: bold;">Protocol logging level</span> to <span style="font-weight: bold;">verbose</span>.<br /><br />
Besides the visible Receive and Send connectors, <span class="highlightyellow">an
invisible Send Connector lurks under the hood - used to transport messages within
the organization</span>, between Hub Transport servers, Edge Transport servers, and
Exchange Server 2003/2000 servers. It's the Intra-Organization Send Connector. You
won't see it in the console, or in the shell if you use the <span class="command">get-SendConnector</span> command.
To configure protocol logging for this Intra-Organization Send Connector:<p class="code">
Set-TransportServer "TRANSPORT SERVER NAME" -IntraOrgConnectorProtocolLoggingLevel
verbose
</p><br /><span class="sectionhead2">Where do protocol logs reside?</span><br />
- Unlike Exchange Server 2003/2000, which maintain separate protocol logs for each
instance of a SMTP Virtual Server, all Receive Connectors share "SmtpReceive" logs.
Similarly, Send Connectors share "SmtpSend" logs.<br />
- Receive Connector logs are located in 
<br /><span class="command highlightyellow">\Exchange Server\TransportRoles\Logs\ProtocolLog\SmtpReceive</span><br />
- Send Connector logs are located in 
<br /><span class="command highlightyellow">\Exchange Server\TransportRoles\Logs\ProtocolLog\SmtpSend</span><br /><span style="font-weight: bold;"><br />
How do you change the path of SMTP logs?</span><br /><br />
To change the path of SmtpReceive logs:<p class="code">
Set-TransportServer "TRANSPORT SERVER NAME" -ReceiveProtocolLogPath "C:\New SmtpReceive
Log File Directory"
</p>
To change the path of SmtpSend logs:<p class="code">
Set-TransportServer "TRANSPORT SERVER NAME" -SendProtocolLogPath "C:\New SmtpSend
Log File Directory"
</p>
If you do decide to change the path, ensure the new directories/folders exist with
appropriate permissions, as outlined in "<a class="external-link" title="Go to 'How to Configure Protocol Logging' in Exchange 2007 online documentation on microsoft.com" href="http://technet.microsoft.com/en-us/library/bb124531.aspx">How
to Configure Protocol Logging</a>" in the product documentation. In addition to the
above, you can also <span class="highlightyellow">control the maximum log file size,
the maximum directory size, and the maximum age of log files</span>. This ensures
you don't have to worry about purging the logs manually over time, or scheduling a
script to do this periodically.<br /><br />
SMTP logs are an important troubleshooting tool - enabling SMTP logging after the
fact isn't any help when troubleshooting SMTP mail flow.<p></p><img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=79b10737-a49d-40bb-a3cd-edf6eda3c2f2" /></body>
      <title>Setup SMTP Logging in Exchange Server 2007</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,79b10737-a49d-40bb-a3cd-edf6eda3c2f2.aspx</guid>
      <link>http://blog.freedriversite.com/2009/06/18/SetupSMTPLoggingInExchangeServer2007.aspx</link>
      <pubDate>Thu, 18 Jun 2009 18:45:20 GMT</pubDate>
      <description>To enable protocol logging on Receive Connectors, use the following command:&lt;p class="code"&gt;
Set-ReceiveConnector "Connector Name" -ProtocolLoggingLevel verbose
&lt;/p&gt;
In case you're wondering if there are any choices for the logging level - there aren't.
It's either verbose or none.&lt;br&gt;
&lt;br&gt;
To enable protocol logging from the Exchange console, go to &lt;span class="bold"&gt;Server
Configuration&lt;/span&gt; | &lt;span class="bold"&gt;Hub Transport&lt;/span&gt; | select the Hub Transport
server you want to configure | select the &lt;span class="bold"&gt;Receive Connector&lt;/span&gt; -&amp;gt; &lt;span class="bold"&gt;properties&lt;/span&gt; | &lt;span class="bold"&gt;General&lt;/span&gt; tab
| change &lt;span class="bold"&gt;Protcol logging level&lt;/span&gt; to &lt;span class="bold"&gt;Verbose&lt;/span&gt;,
as shown in the screenshot below.&lt;br&gt;
&lt;br&gt;
&lt;img alt="Screenshot: Enabling SMTP protocol logging on a Receive Connector in Exchange 2007" src="http://exchangepedia.com/blog/images/ReceiveConn-Logging.gif"&gt;
&lt;br&gt;
&lt;span class="caption"&gt;&lt;span class="bold"&gt;Figure 1:&lt;/span&gt; Enabling SMTP logging on
a Receive Connector&lt;/span&gt;
&lt;br&gt;
&lt;br&gt;
Unlike Exchange Server 2003/2000, you have to enable logging separately for Send Connectors
(equivalent of SMTP Connectors), using the following command:&lt;p class="code"&gt;
Set-SendConnector "Send Connector Name" -ProtocolLoggingLevel verbose
&lt;/p&gt;
To do this using the Exchange console, go to &lt;span style="font-weight: bold;"&gt;Organization
Configuration&lt;/span&gt; | &lt;span style="font-weight: bold;"&gt;Hub Transport&lt;/span&gt; | &lt;span style="font-weight: bold;"&gt;Send
Connectors&lt;/span&gt; tab | select the &lt;span style="font-weight: bold;"&gt;Send Connector&lt;/span&gt; -&amp;gt; &lt;span style="font-weight: bold;"&gt;properties&lt;/span&gt; | &lt;span style="font-weight: bold;"&gt;General&lt;/span&gt; tab
| change &lt;span style="font-weight: bold;"&gt;Protocol logging level&lt;/span&gt; to &lt;span style="font-weight: bold;"&gt;verbose&lt;/span&gt;.&lt;br&gt;
&lt;br&gt;
Besides the visible Receive and Send connectors, &lt;span class="highlightyellow"&gt;an
invisible Send Connector lurks under the hood - used to transport messages within
the organization&lt;/span&gt;, between Hub Transport servers, Edge Transport servers, and
Exchange Server 2003/2000 servers. It's the Intra-Organization Send Connector. You
won't see it in the console, or in the shell if you use the &lt;span class="command"&gt;get-SendConnector&lt;/span&gt; command.
To configure protocol logging for this Intra-Organization Send Connector:&lt;p class="code"&gt;
Set-TransportServer "TRANSPORT SERVER NAME" -IntraOrgConnectorProtocolLoggingLevel
verbose
&lt;/p&gt;
&lt;br&gt;
&lt;span class="sectionhead2"&gt;Where do protocol logs reside?&lt;/span&gt;
&lt;br&gt;
- Unlike Exchange Server 2003/2000, which maintain separate protocol logs for each
instance of a SMTP Virtual Server, all Receive Connectors share "SmtpReceive" logs.
Similarly, Send Connectors share "SmtpSend" logs.&lt;br&gt;
- Receive Connector logs are located in 
&lt;br&gt;
&lt;span class="command highlightyellow"&gt;\Exchange Server\TransportRoles\Logs\ProtocolLog\SmtpReceive&lt;/span&gt;
&lt;br&gt;
- Send Connector logs are located in 
&lt;br&gt;
&lt;span class="command highlightyellow"&gt;\Exchange Server\TransportRoles\Logs\ProtocolLog\SmtpSend&lt;/span&gt;
&lt;br&gt;
&lt;span style="font-weight: bold;"&gt;
&lt;br&gt;
How do you change the path of SMTP logs?&lt;/span&gt;
&lt;br&gt;
&lt;br&gt;
To change the path of SmtpReceive logs:&lt;p class="code"&gt;
Set-TransportServer "TRANSPORT SERVER NAME" -ReceiveProtocolLogPath "C:\New SmtpReceive
Log File Directory"
&lt;/p&gt;
To change the path of SmtpSend logs:&lt;p class="code"&gt;
Set-TransportServer "TRANSPORT SERVER NAME" -SendProtocolLogPath "C:\New SmtpSend
Log File Directory"
&lt;/p&gt;
If you do decide to change the path, ensure the new directories/folders exist with
appropriate permissions, as outlined in "&lt;a class="external-link" title="Go to 'How to Configure Protocol Logging' in Exchange 2007 online documentation on microsoft.com" href="http://technet.microsoft.com/en-us/library/bb124531.aspx"&gt;How
to Configure Protocol Logging&lt;/a&gt;" in the product documentation. In addition to the
above, you can also &lt;span class="highlightyellow"&gt;control the maximum log file size,
the maximum directory size, and the maximum age of log files&lt;/span&gt;. This ensures
you don't have to worry about purging the logs manually over time, or scheduling a
script to do this periodically.&lt;br&gt;
&lt;br&gt;
SMTP logs are an important troubleshooting tool - enabling SMTP logging after the
fact isn't any help when troubleshooting SMTP mail flow.&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=79b10737-a49d-40bb-a3cd-edf6eda3c2f2" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,79b10737-a49d-40bb-a3cd-edf6eda3c2f2.aspx</comments>
      <category>Exchange 2007</category>
      <category>KnowledgeBaseArticles</category>
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      <slash:comments>2</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">Here are some great notes on setting the
content filter parameters in Exchange 2007:<br /><br /><p>
Open the <strong>Exchange Management Shell</strong>:
</p><p><strong># To check the Content Filter configuration</strong>, type in:
</p><p><em> Get-ContentFilterConfig</em></p><p><strong># To set the Bypassed Senders </strong>(example):
</p><p><em>Set-ContentFilterConfig -BypassedSenders donotspamme@calazan.com, jdoe@abc.com</em></p><p><strong># To set the Bypassed Sender Domains</strong> (example):
</p><p><em>Set-ContentFilterConfig -BypassedSenderDomains calazan.com, *.xyz.com</em></p><p><strong>Important Note:</strong> BypassedSenders and BypassedSenderDomains are multivalued
properties. When you use the <strong>Set-ContentFilterConfig</strong> cmdlet, it will
overwrite the values of those properties. If you just need to add more senders or
domains, please follow the example below.
</p><p><strong># To add Bypassed Senders:</strong></p><p><em>$x = Get-ContentFilterConfig</em></p><p><em>$x.BypassedSenders += “jsmith@google.com”, “bhope@yahoo.com”</em></p><p><strong># To remove Bypassed Senders (can only be done one at a time):</strong></p><p><em>$x = Get-ContentFilterConfig</em></p><p><em>$x.BypassedSenders -= “jsmith@google.com”</em></p><p><strong># To empty the list:</strong></p><p><em>Set-ContentFilterConfig -BypassedSenders $null</em></p><br /><p></p><img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=1c688246-212c-4253-beaf-18c3341cf601" /></body>
      <title>Exchange 2007 SP1: Message rejected as spam by Content Filtering</title>
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      <pubDate>Thu, 18 Jun 2009 18:43:13 GMT</pubDate>
      <description>Here are some great notes on setting the content filter parameters in Exchange 2007:&lt;br&gt;
&lt;br&gt;
&lt;p&gt;
Open the &lt;strong&gt;Exchange Management Shell&lt;/strong&gt;:
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;# To check the Content Filter configuration&lt;/strong&gt;, type in:
&lt;/p&gt;
&lt;p&gt;
&lt;em&gt; Get-ContentFilterConfig&lt;/em&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;# To set the Bypassed Senders &lt;/strong&gt;(example):
&lt;/p&gt;
&lt;p&gt;
&lt;em&gt;Set-ContentFilterConfig -BypassedSenders donotspamme@calazan.com, jdoe@abc.com&lt;/em&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;# To set the Bypassed Sender Domains&lt;/strong&gt; (example):
&lt;/p&gt;
&lt;p&gt;
&lt;em&gt;Set-ContentFilterConfig -BypassedSenderDomains calazan.com, *.xyz.com&lt;/em&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;Important Note:&lt;/strong&gt; BypassedSenders and BypassedSenderDomains are multivalued
properties. When you use the &lt;strong&gt;Set-ContentFilterConfig&lt;/strong&gt; cmdlet, it will
overwrite the values of those properties. If you just need to add more senders or
domains, please follow the example below.
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;# To add Bypassed Senders:&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;em&gt;$x = Get-ContentFilterConfig&lt;/em&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;em&gt;$x.BypassedSenders += “jsmith@google.com”, “bhope@yahoo.com”&lt;/em&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;# To remove Bypassed Senders (can only be done one at a time):&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;em&gt;$x = Get-ContentFilterConfig&lt;/em&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;em&gt;$x.BypassedSenders -= “jsmith@google.com”&lt;/em&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;# To empty the list:&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;em&gt;Set-ContentFilterConfig -BypassedSenders $null&lt;/em&gt;
&lt;/p&gt;
&lt;br&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=1c688246-212c-4253-beaf-18c3341cf601" /&gt;</description>
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      <category>KnowledgeBaseArticles</category>
      <category>Exchange 2007</category>
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      <slash:comments>3</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
          <strong>Configure the outbound Send Connector</strong>
        </p>
        <ul>
          <li>
Logon to the server hosting the Hub Transport role</li>
          <br />
          <li>
Open the Exchange Management Console (EMC)</li>
          <br />
          <li>
Expand <strong>Microsoft Exchange</strong>\<strong>Organization Configuration</strong>\<strong>Hub
Transport</strong></li>
          <br />
          <li>
Click the <strong>Send Connectors</strong> tab</li>
          <br />
          <li>
Double-click your outbound SMTP connector to open its properties. </li>
          <br />
          <li>
Click the <strong>Network</strong> tab</li>
          <br />
          <li>
Select "<strong>Route email through the following smart hosts</strong>" and click
the <strong>Add</strong> button</li>
          <br />
          <li>
Select "<strong>Fully qualified domain name (FQDN)</strong>" and enter <strong>[domain
name of your smarthost] </strong>as the smart host. Click <strong>OK</strong><br /></li>
          <li>
Select <strong>Basic Authentication</strong> (do not check Basic Authentication over
TLS)</li>
          <br />
          <li>
Enter your  username (i.e., <strong><em>username@mydomain.net</em></strong>)
and password. Click <strong>OK</strong></li>
        </ul>
        <br />
        <br />
        <p>
          <strong>Configure the Edge server to use the corrrect port</strong>
        </p>
        <ul>
          <br />
          <li>
On the Hub Transport server, open the Exchange Management Shell (EMS)</li>
          <br />
          <li>
Type <strong><span style="font-family: courier new;">Get-SendConnectors</span></strong> and
make note of the name of the send connector you just configured. </li>
          <br />
          <li>
            <span style="font-size: 0pt;">Type</span>
            <strong>
              <span style="font-family: courier new;">Set-SendConnector
"name of the send connector" -port xxx</span>
            </strong> to change the port. Obviously,
change the name in quotes to the name of your Send Connector.</li>
          <br />
          <li>
Type <strong><span style="font-family: courier new;">Start-EdgeSynchronization</span></strong> to
force a sync with the Edge server</li>
        </ul>
        <br />
        <br />
        <p>
          <strong>Force the Send Connetor to Retry</strong>
          <br />
        </p>
        <ul>
          <li>
Open EMC on the Edge server and click <strong>Toolbox</strong></li>
          <br />
          <li>
Double-click <strong>Queue Viewer</strong></li>
          <br />
          <li>
On the <strong>Queues</strong> tab, select the outbound SMTP queue and click the <strong>Retry</strong> action</li>
        </ul>
        <br />
        <br />
        <p>
          <strong>
            <em>
            </em>
          </strong>
        </p>
        <p>
          <strong>
            <em>
            </em>
          </strong>
          <br />
        </p>
        <p>
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=26e9c80d-ca7d-4f19-974c-e768bb6bcf9d" />
      </body>
      <title>Configuring a Smart Host in Exchange 2007</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,26e9c80d-ca7d-4f19-974c-e768bb6bcf9d.aspx</guid>
      <link>http://blog.freedriversite.com/2009/06/10/ConfiguringASmartHostInExchange2007.aspx</link>
      <pubDate>Wed, 10 Jun 2009 04:58:36 GMT</pubDate>
      <description>&lt;p&gt;
&lt;strong&gt;Configure the outbound Send Connector&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;
Logon to the server hosting the Hub Transport role&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
Open the Exchange Management Console (EMC)&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
Expand &lt;strong&gt;Microsoft Exchange&lt;/strong&gt;\&lt;strong&gt;Organization Configuration&lt;/strong&gt;\&lt;strong&gt;Hub
Transport&lt;/strong&gt;
&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
Click the &lt;strong&gt;Send Connectors&lt;/strong&gt; tab&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
Double-click your outbound SMTP connector to open its properties.&amp;nbsp;&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
Click the &lt;strong&gt;Network&lt;/strong&gt; tab&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
Select "&lt;strong&gt;Route email through the following smart hosts&lt;/strong&gt;" and click
the &lt;strong&gt;Add&lt;/strong&gt; button&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
Select "&lt;strong&gt;Fully qualified domain name (FQDN)&lt;/strong&gt;" and enter &lt;strong&gt;[domain
name of your smarthost] &lt;/strong&gt;as the smart host. Click &lt;strong&gt;OK&lt;/strong&gt;
&lt;br&gt;
&lt;/li&gt;
&lt;li&gt;
Select &lt;strong&gt;Basic Authentication&lt;/strong&gt; (do not check Basic Authentication over
TLS)&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
Enter your&amp;nbsp; username (i.e., &lt;strong&gt;&lt;em&gt;username@mydomain.net&lt;/em&gt;&lt;/strong&gt;)
and password. Click &lt;strong&gt;OK&lt;/strong&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;br&gt;
&lt;br&gt;
&lt;p&gt;
&lt;strong&gt;Configure the Edge server to use the corrrect port&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;br&gt;
&lt;li&gt;
On the Hub Transport server, open the Exchange Management Shell (EMS)&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
Type &lt;strong&gt;&lt;span style="font-family: courier new;"&gt;Get-SendConnectors&lt;/span&gt;&lt;/strong&gt; and
make note of the name of the send connector you just configured.&amp;nbsp;&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
&lt;span style="font-size: 0pt;"&gt;Type&lt;/span&gt; &lt;strong&gt;&lt;span style="font-family: courier new;"&gt;Set-SendConnector
"name of the send connector" -port xxx&lt;/span&gt;&lt;/strong&gt; to change the port. Obviously,
change the name in quotes to the name of your Send Connector.&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
Type &lt;strong&gt;&lt;span style="font-family: courier new;"&gt;Start-EdgeSynchronization&lt;/span&gt;&lt;/strong&gt; to
force a sync with the Edge server&lt;/li&gt;
&lt;/ul&gt;
&lt;br&gt;
&lt;br&gt;
&lt;p&gt;
&lt;strong&gt;Force the Send Connetor to Retry&lt;/strong&gt;
&lt;br&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;
Open EMC on the Edge server and click &lt;strong&gt;Toolbox&lt;/strong&gt;
&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
Double-click &lt;strong&gt;Queue Viewer&lt;/strong&gt;
&lt;/li&gt;
&lt;br&gt;
&lt;li&gt;
On the &lt;strong&gt;Queues&lt;/strong&gt; tab, select the outbound SMTP queue and click the &lt;strong&gt;Retry&lt;/strong&gt; action&lt;/li&gt;
&lt;/ul&gt;
&lt;br&gt;
&lt;br&gt;
&lt;p&gt;
&lt;strong&gt;&lt;em&gt;&lt;/em&gt;&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;&lt;em&gt;&lt;/em&gt;&lt;/strong&gt;
&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=26e9c80d-ca7d-4f19-974c-e768bb6bcf9d" /&gt;</description>
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      <category>KnowledgeBaseArticles</category>
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      <slash:comments>2</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">Please be aware that there is a brand new
virus going around that is not yet being caught by most anti-virus scanners.<br /><br />
If you receive an email claiming to be from UPS with an attachment and the body of
the message says your package could not be delivered, DELETE THE EMAIL immediately. 
DO NOT open the attachments.<br /><br />
Here is an example of what the message might say:<br /><br />
"Hello! 
<br /><br />
We were not able to deliver postal package you have sent on the 27th of March in time
because the addressee's address is erroneous.<br />
Please print out the invoice copy attached and collect the package at our office.<br /><br />
Your United Parcel Service"<br /><br />
It has been a long time since I have seen a message like this where the anti-virus
companies have not yet been able to detect it.<br /><br />
If you have received the message already and opened the attachments, please contact
me immediately via www.tlgcomputers.com.<br /><br />
Other variations of the email body are:<br /><br />
"Hello! 
<p>
We were not able to deliver postal package you sent on the 14th of March in time because
the recipient’s address is not correct.
</p><p>
Please print out the invoice copy attached and collect the package at our office.
</p><p>
Your United Parcel Service of America"
</p><p>
"Hello!
</p><p>
We were not able to deliver postal package you sent on the 14th of May in time
</p><p>
because the recipient's address is not correct.
</p><p>
Please print out the invoice copy attached and collect the package at our office.
</p><p>
Your United Parcel Service of America"
</p><p>
Here is example of the effects if the attachment has been opened already:
</p><p>
"I tried to open the so called invoice and the effect was dramatic.  I started
to get explore windows opening every 10 seconds or so.  As fast as I deleted
them more appeared. Also the screen background change to black with a flashing warning
that I had a virus and needed professional software to remove it.  Then a web
page opened offering virus software at a price to remove all viruses.  And when
I deleted it - I wasn't going to be caught twice!!  Every minute of so if reloaded.
 I also found that Windows TaskManage had been switched off so I could not attack
the problem there.  I had such little control of my PC that I could only stop
things by switching off.  On restart it resumed the same activities.  With
all this going on couldn't get my virus software to run!"
</p><p>
Sources: http://msmvps.com/blogs/donna/archive/2009/04/13/malware-spam-united-parcel-service-of-america-ups-nr1-zip.aspx<br /></p><p><br /></p><p></p><img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=5100c429-023f-4903-9d71-9b851cea97b0" /></body>
      <title>New Virus Email claiming to be Tracking Information from UPS</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,5100c429-023f-4903-9d71-9b851cea97b0.aspx</guid>
      <link>http://blog.freedriversite.com/2009/06/04/NewVirusEmailClaimingToBeTrackingInformationFromUPS.aspx</link>
      <pubDate>Thu, 04 Jun 2009 17:20:17 GMT</pubDate>
      <description>Please be aware that there is a brand new virus going around that is not yet being caught by most anti-virus scanners.&lt;br&gt;
&lt;br&gt;
If you receive an email claiming to be from UPS with an attachment and the body of
the message says your package could not be delivered, DELETE THE EMAIL immediately.&amp;nbsp;
DO NOT open the attachments.&lt;br&gt;
&lt;br&gt;
Here is an example of what the message might say:&lt;br&gt;
&lt;br&gt;
"Hello! 
&lt;br&gt;
&lt;br&gt;
We were not able to deliver postal package you have sent on the 27th of March in time
because the addressee's address is erroneous.&lt;br&gt;
Please print out the invoice copy attached and collect the package at our office.&lt;br&gt;
&lt;br&gt;
Your United Parcel Service"&lt;br&gt;
&lt;br&gt;
It has been a long time since I have seen a message like this where the anti-virus
companies have not yet been able to detect it.&lt;br&gt;
&lt;br&gt;
If you have received the message already and opened the attachments, please contact
me immediately via www.tlgcomputers.com.&lt;br&gt;
&lt;br&gt;
Other variations of the email body are:&lt;br&gt;
&lt;br&gt;
"Hello! 
&lt;p&gt;
We were not able to deliver postal package you sent on the 14th of March in time because
the recipient’s address is not correct.
&lt;/p&gt;
&lt;p&gt;
Please print out the invoice copy attached and collect the package at our office.
&lt;/p&gt;
&lt;p&gt;
Your United Parcel Service of America"
&lt;/p&gt;
&lt;p&gt;
"Hello!
&lt;/p&gt;
&lt;p&gt;
We were not able to deliver postal package you sent on the 14th of May in time
&lt;/p&gt;
&lt;p&gt;
because the recipient's address is not correct.
&lt;/p&gt;
&lt;p&gt;
Please print out the invoice copy attached and collect the package at our office.
&lt;/p&gt;
&lt;p&gt;
Your United Parcel Service of America"
&lt;/p&gt;
&lt;p&gt;
Here is example of the effects if the attachment has been opened already:
&lt;/p&gt;
&lt;p&gt;
"I tried to open the so called invoice and the effect was dramatic. &amp;nbsp;I started
to get explore windows opening every 10 seconds or so. &amp;nbsp;As fast as I deleted
them more appeared. Also the screen background change to black with a flashing warning
that I had a virus and needed professional software to remove it. &amp;nbsp;Then a web
page opened offering virus software at a price to remove all viruses. &amp;nbsp;And when
I deleted it - I wasn't going to be caught twice!! &amp;nbsp;Every minute of so if reloaded.
&amp;nbsp;I also found that Windows TaskManage had been switched off so I could not attack
the problem there. &amp;nbsp;I had such little control of my PC that I could only stop
things by switching off. &amp;nbsp;On restart it resumed the same activities. &amp;nbsp;With
all this going on couldn't get my virus software to run!"
&lt;/p&gt;
&lt;p&gt;
Sources: http://msmvps.com/blogs/donna/archive/2009/04/13/malware-spam-united-parcel-service-of-america-ups-nr1-zip.aspx&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=5100c429-023f-4903-9d71-9b851cea97b0" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,5100c429-023f-4903-9d71-9b851cea97b0.aspx</comments>
      <category>KnowledgeBaseArticles</category>
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      <slash:comments>2</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
Here's a decent article on how to create and add Gadgets to Vista or Windows 7:
</p>
        <p>
 
</p>
        <h2>Creating Your First Gadget
</h2>
        <p>
One of the criticisms leveled at Microsoft (and yes, believe it or not some people <i>have</i> criticized
Microsoft in the past) is that many of our products were apparently designed to be
used by robots or by aliens from the planet Omicron IV; at any rate, they were <i>not</i> designed
to be used by human beings. Happily that’s not the case for Microsoft gadgets. (Although
if you happen to <i>be</i> either a robot or an alien from the planet Omicron IV rest
assured that you can easily create gadgets as well.) To create a gadget you need only
two items:
</p>
        <p>
          <table border="0" cellspacing="0" cellpadding="0">
            <tbody>
              <tr>
                <td class="listBullet" valign="top">
•</td>
                <td class="listItem">
                  <p>
A “manifest” file named <b>Gadget.xml</b>. This manifest contains all the settings
for your gadget, including the gadget name, author and copyright information, and
information about the HTML page that makes up the actual gadget.
</p>
                </td>
              </tr>
              <tr>
                <td class="listBullet" valign="top">
•</td>
                <td class="listItem">
                  <p>
An HTML file (for example, Test.htm). Although they might not look like it, gadgets
are really nothing more than HTML files: you simply create an HTML file, add the appropriate
tags and script code, and you’ve got yourself a gadget.
</p>
                </td>
              </tr>
            </tbody>
          </table>
          <table id="E6C" class="dataTable" cellspacing="0" cellpadding="0">
            <thead>
            </thead>
            <tbody>
              <tr class="record" valign="top">
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
                    <b>Note</b>. Yes, we know: you have no idea what we mean by “the appropriate tags
and script code.” Relax; that’s what the rest of this article is for.
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <div class="dataTableBottomMargin">
        </div>
        <p>
Those are the only items required to create a gadget. Granted, as you create more
sophisticated gadgets you will find yourself dealing with icon files, graphics files,
settings files, and other elements. But we’ll cross those bridges as we come to them.
</p>
        <p>
See how easy that is? What do you mean, “Sure, <i>so far</i>”? Point well taken: this
would <i>seem</i> to be the time when you have to do some sort of horrendously-complicated
compilation process, probably using some proprietary compiler that the Scripting Guys
will sell you for just $39.95 plus shipping and handling. (Actually, now that you
mention that we wish we <i>would</i> have thought of doing something like that.) But
instead of using some proprietary compiler here’s how you gather up all your files
and then “compile” them into a gadget:
</p>
        <p>
          <table class="numberedList" border="0" cellspacing="0" cellpadding="0">
            <tbody>
              <tr valign="top">
                <td class="listNumber" nowrap="nowrap" align="right">
                  <p>
1.
</p>
                </td>
                <td>
                  <p>
Place all the files in a gadgets folder.
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <p>
That’s it: put all the files in a folder and you’ve got yourself a gadget. No compiling,
no compilers, nothing more tedious or technical than simply copying files to a specified
folder.
</p>
        <p>
Incidentally, if you still want to send us $39.95 we’ll be happy to take it.
</p>
        <div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px">
          <a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">
            <img border="0" alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width="7" height="9" />
          </a>
          <a class="topOfPage" href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">Top
of page</a>
        </div>
        <a name="E3D">
        </a>
        <h2>The Gadgets Folder
</h2>
        <p>
Of course, there is a slight catch here: you can’t just put your files in any old
folder. Instead, you have to follow this procedure:
</p>
        <p>
To begin with, bring up the Gadgets folder. A quick way to access your Gadgets folder
is to type the following in the <b>Run</b> dialog box:
</p>
        <pre class="codeSample">%userprofile%\appdata\local\microsoft\windows sidebar\gadgets
</pre>
        <p>
          <table id="EFE" class="dataTable" cellspacing="0" cellpadding="0">
            <thead>
            </thead>
            <tbody>
              <tr class="record" valign="top">
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p>
                    <b>Note</b>. What do you mean you can’t find the <b>Run</b> command on the Start menu?
Oh, that’s right: for some reason this command is hidden by default. But that’s OK;
to get the <b>Run</b> command back just right-click the <b>Start</b> button and then
click <b>Properties</b>. In the <b>Taskbar and Start Menu Properties</b> dialog box,
on the <b>Start Menu</b> tab, click <b>Customize</b>.
</p>
                  <p>
Still with us? Good. Once you’re in the <b>Customize Start Menu</b> dialog box scroll
down and check the <b>Run command</b> check box. Click <b>OK</b> a couple times and
the <b>Run</b> command will be back to its rightful place.
</p>
                  <p>
And, yes, usually the Scripting Guys <i>do</i> charge $39.95 for this kind of inside
information. But we’ll let you have this one for free.
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <div class="dataTableBottomMargin">
        </div>
        <p>
Inside the Gadgets folder create a new folder. Give this folder any name you want, <i>provided</i> that
the name ends with a <b>.gadget</b> file extension (for example, <b>Test.gadget</b>).
Obviously it will make your life easier if the name of the folder bears some resemblance
to the gadget contained within. However, the operating system merely uses this folder
to identify that the files inside make up a gadget; the gadget name is derived from
information found in the manifest, not from the folder name (as the Scripting Guys
discovered the hard way).
</p>
        <p>
All you have to do now is place all your files (such as Gadget.xml and Test.htm) in
the folder. Does that mean you now have a Microsoft Gadget? You bet it does. In fact,
with Windows Sidebar up and running click the <b>+</b> button to bring up the set
of gadgets found on your computer. Your gadget will show in the gadget picker dialog
box.
</p>
        <p>
          <table id="EIG" class="dataTable" cellspacing="0" cellpadding="0">
            <thead>
            </thead>
            <tbody>
              <tr class="record" valign="top">
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
                    <b>Note</b>. What’s that? You can’t find the Windows Sidebar, either? That’s OK; if
you can’t find the Windows Sidebar just do this: click the <b>Start</b> menu and then
click <b>All Programs</b>. Click <b>Accessories</b>, and you should see a link to
the Sidebar.
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <div class="dataTableBottomMargin">
        </div>
        <p>
          <b>Installing a Gadget</b>
        </p>
        <p>
Assuming your gadget really <i>does</i> show up in the list of available gadgets,
you can install the thing simply by dragging the icon onto the Windows Sidebar and
then releasing the mouse button. (Or just right-click the gadget icon and then click <b>Add</b>.)
The gadget will be displayed, and you’ll be ready to start using it. If you decide
to remove the gadget from the Sidebar just hold the mouse over the thing and click
the little <b>X</b> that appears in the upper right-hand corner. If you aren’t sure
which little X we’re talking about, well, it’s this one:
</p>
        <p>
          <img border="0" alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/little-x.jpg" width="162" height="162" />
        </p>
        <div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px">
          <a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">
            <img border="0" alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width="7" height="9" />
          </a>
          <a class="topOfPage" href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">Top
of page</a>
        </div>
        <a name="ENH">
        </a>
        <h2>The Manifest File
</h2>
        <p>
As we noted earlier, to create a gadget you need only two things: a manifest file
and an HTML file. And we know what you’re thinking: sure, on Omicron IV you guys probably
use manifest files all the time. (Some of us do, some of us don’t.) But what do system
administrators know about manifest files?
</p>
        <p>
Well, one thing you know (or at least <i>now</i> you know) is that “manifest file”
is simply a high-falutin’ technical term; in essence we’re really just talking about
something like an .INI file, a simple text file (in this case, one done in XML) that
contains configuration information for the gadget. Admittedly, the idea of having
to write things in XML might send a shiver or two up and down your spine. Listen,
don’t worry about it; this is about as simple and barebones an XML file as you’ll
ever have to deal with.
</p>
        <p>
Here’s what we mean:
</p>
        <pre class="codeSample">&lt;?xml version="1.0" encoding="utf-8" ?&gt;

&lt;gadget&gt;
    &lt;name&gt;My First Gadget&lt;/name&gt;
    &lt;author&gt;The Microsoft Scripting Guys&lt;/author&gt;
    &lt;copyright&gt;2006 Microsoft Corporation&lt;/copyright&gt;
    &lt;description&gt;Sample gadget that returns the name of the installed operating system.&lt;/description&gt;
    &lt;icons&gt;
        &lt;icon&gt;icon.png&lt;/icon&gt;
    &lt;/icons&gt;
    &lt;version value="1.0.0.0" MinPlatformVersion="0.1"&gt;&lt;/version&gt;
    &lt;sidebar&gt;
        &lt;type&gt;html&lt;/type&gt;
        &lt;permissions&gt;full&lt;/permissions&gt;
        &lt;code&gt;test.htm&lt;/code&gt;
        &lt;website&gt;www.microsoft.com/technet/scriptcenter&lt;/website&gt;
     &lt;/sidebar&gt;
&lt;/gadget&gt;
</pre>
        <p>
Before you ask, yes, you can simply copy this file and use it pretty much as-is, just
making changes (as needed) to a few of the tag values. (And don’t forget, you <i>must</i> name
the file Gadget.xml.) The tags you might want to/need to modify are specified in the
following table:
</p>
        <p>
          <table id="E3H" class="dataTable" cellspacing="0" cellpadding="0">
            <thead>
            </thead>
            <tbody>
              <tr class="record" valign="top">
                <td>
                  <p class="lastInCell">
                    <b>Tag</b>
                  </p>
                </td>
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
                    <b>Description</b>
                  </p>
                </td>
              </tr>
              <tr class="evenRecord" valign="top">
                <td>
                  <p class="lastInCell">
&lt;name&gt;
</p>
                </td>
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
Name of the gadget as it appears in the gadget picker dialog box.
</p>
                </td>
              </tr>
              <tr class="record" valign="top">
                <td>
                  <p class="lastInCell">
&lt;author&gt;
</p>
                </td>
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
Name of the person who wrote the gadget. The author, copyright, and description tags
all appear in the gadget picker when you click on a particular gadget. For details,
see the illustration shown below.
</p>
                </td>
              </tr>
              <tr class="evenRecord" valign="top">
                <td>
                  <p class="lastInCell">
&lt;copyright&gt;
</p>
                </td>
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
Copyright information, including name of the copyright holder and copyright date.
</p>
                </td>
              </tr>
              <tr class="record" valign="top">
                <td>
                  <p class="lastInCell">
&lt;description&gt;
</p>
                </td>
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
Brief description of the gadget and what it does.
</p>
                </td>
              </tr>
              <tr class="evenRecord" valign="top">
                <td>
                  <p class="lastInCell">
&lt;icon&gt;
</p>
                </td>
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
Name of the icon file (the icon is the graphic displayed in the gadget picker). For
more on icons, see <b>Creating an Icon</b> in the following subsection of this document.
</p>
                </td>
              </tr>
              <tr class="record" valign="top">
                <td>
                  <p class="lastInCell">
&lt;code&gt;
</p>
                </td>
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
Probably not the most intuitive tag name in the world, but this is the name of the
HTML file that makes up your gadget.
</p>
                </td>
              </tr>
              <tr class="evenRecord" valign="top">
                <td>
                  <p class="lastInCell">
&lt;website&gt;
</p>
                </td>
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
Web site associated with the gadget.
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <div class="dataTableBottomMargin">
        </div>
        <p>
To help make this all a little plainer, here are the manifest file elements mapped
to the items displayed in the gadget picker dialog box:
</p>
        <p>
          <img border="0" alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/manifest.jpg" width="376" height="322" />
        </p>
        <p>
          <br />
          <b>Creating an Icon</b>
        </p>
        <p>
It’s up to you whether you want to supply a custom icon with your gadget; if you don’t
supply an icon (or if you don’t specify an icon in the manifest file) the gadget picker
will provide you with a default icon. (At no charge to you.)
</p>
        <p>
If you <i>do</i> decide to supply a custom icon, keep in mind that “icon” is just
a name given to a regular old image file; these are not true Windows icons, graphics
that must be created using special software. Instead an icon is just a picture file,
be it a .GIF, .JPG, or .PNG graphic. The sample gadgets that ship with Windows Vista
all use .PNG graphics; that’s probably because .PNG graphics allow for transparent
backgrounds, giving you the ability to make very cool-looking pictures. (Assuming
you have the requisite artistic talent.) However, you don’t have to save your icons
as .PNG files. Instead, load up Paint, create an icon, and save it as a .JPG file;
your icon will show up just fine in the gadget picker.
</p>
        <p>
Good question: what size <i>should</i> you make your icon? The optimal size is 64
pixels by 64 pixels. The gadget picker will resize your image to fit, but creating
a 64x64 icon in the first place will help guard against any image distortion created
if the gadget picker needs to shrink or stretch the image to fit the allotted space.
</p>
        <p>
In case you’re wondering, here’s the icon we used for this article:
</p>
        <p>
          <img border="0" alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/icon.jpg" width="42" height="60" />
        </p>
        <p>
          <br />
We liked it, too.
</p>
        <p>
          <table id="EOCAC" class="dataTable" cellspacing="0" cellpadding="0">
            <thead>
            </thead>
            <tbody>
              <tr class="record" valign="top">
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p>
                    <b>Note</b>. You might have noticed that, the in the manifest file, the &lt;ICON&gt;
tag is embedded within an &lt;ICONS&gt; tag:
</p>
                  <pre class="codeSample">&lt;icons&gt;
    &lt;icon&gt;icon.png&lt;/icon&gt;
&lt;/icons&gt;
</pre>
                  <p>
Does that mean you can add additional icons to the manifest file? Probably, although,
to be honest, we aren’t sure what you would use those additional icons for. That’s
something we’ll look into.
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <div class="dataTableBottomMargin">
        </div>
        <div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px">
          <a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">
            <img border="0" alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width="7" height="9" />
          </a>
          <a class="topOfPage" href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">Top
of page</a>
        </div>
        <a name="E2CAC">
        </a>
        <h2>The HTML File
</h2>
        <p>
The HTML file that makes up the gadget itself is actually no different than any Web
page that uses dynamic HTML; in fact, to create the HTML file you simply use any valid
HTML tagging (including CSS styles) plus script code. We’ll show you a sample HTML
page in just a moment. Before we do that, however, we need to take a brief side trip
and talk about how you incorporate WMI code into a gadget.
</p>
        <p>
          <b>Working with WMI</b>
        </p>
        <p>
As a system administrator you’re used to writing scripts that make heavy use of WMI.
That’s understandable; after all, WMI is the technology that helps you manage everything
from printers to disk drives to mice and monitors. Best of all, WMI is easy to use.
For example, suppose you’d like to know the name of the operating system installed
on the local computer. No problem; here’s a WMI script that will return that information
for you:
</p>
        <pre class="codeSample">strComputer = "."

Set objWMIService = GetObject("winmgmts:\\" &amp; strComputer &amp; "\root\cimv2")

Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")

For Each objItem in colItems
    Msgbox objItem.Caption
Next
</pre>
        <p>
If you plan on creating gadgets for system administration we’ve got some bad news
for you: the WMI scripts you’re used to writing won’t work in a gadget. (Wait, don’t
do anything drastic: the news will get better in just a moment, promise.) That’s because,
at heart, a gadget is nothing more than a Web page, and, for security reasons, Web
pages aren’t able to make use of GetObject. If you place the preceding code in a gadget
all you’ll end up with is this error message:
</p>
        <pre class="codeSample">ActiveX component can’t create object: 'GetObject'
</pre>
        <p>
Uh-oh. 
</p>
        <p>
But don’t panic. You can still use WMI scripts within a gadget; you just can’t use
GetObject and the winmgmts: moniker. Instead, you need to use <b>CreateObject</b> to
create an instance of the <b>WbemScripting.SWbemLocator</b> object, then use the <b>ConnectServer</b> method
to connect to the WMI service. In other words, you need to write a script that looks
like this:
</p>
        <pre class="codeSample">strComputer = "."

Set objLocator = CreateObject("WbemScripting.SWbemLocator")
Set objWMIService = objLocator.ConnectServer(strComputer, "root\cimv2")

Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")

For Each objItem in colItems
    Msgbox objItem.Caption
Next
</pre>
        <p>
See? Like we said, no need to panic. (Although, in all fairness, it was probably <i>our</i> fault
that you panicked in the first place.) The only difference between a script that uses
the WMI moniker and a script that uses ConnectServer comes when you make a connection
to the WMI service. You’re used to making that connection using a single line of code:
</p>
        <pre class="codeSample">Set objWMIService = GetObject("winmgmts:\\" &amp; strComputer &amp; "\root\cimv2")
</pre>
        <p>
Now you have to use two lines of code to make the connection (yes, doubling your workload!):
you create an instance of the WbemScripting.SWbemLocator object, then you use the
ConnectServer method to bind to the WMI service. Notice that we pass ConnectServer
two parameters, the name of the computer to connect to (represented by the variable
strComputer) and the WMI namespace we want to connect to (in this case, root\cimv2):
</p>
        <pre class="codeSample">Set objLocator = CreateObject("WbemScripting.SWbemLocator")
Set objWMIService = objLocator.ConnectServer(strComputer, "root\cimv2")
</pre>
        <p>
Got all that? Good. Now let’s return to our regularly-scheduled article.
</p>
        <p>
          <b>Creating an HTML File</b>
        </p>
        <p>
As we’ve already noted, a gadget is just an HTML file. That means that any elements
(including dynamic elements) you can use in an HTML page can also be used in a gadget.
As you’ve probably already figured out, this includes VBScript code; although most
of the early gadgets made available through the Microsoft Gadgets Web site use JScript
or JavaScript, VBScript works just fine (as you’ll soon see).
</p>
        <p>
We’ve already shown you a WMI script that returns the name of the operating system
installed on the local computer; with that in mind, let’s see if we can turn that
script into a gadget. We’ll start off very simple, creating a gadget that consists
of a single button that, when clicked, displays the value of the operating system <b>Caption</b> property
in a message box. Here’s the HTML code for our gadget:
</p>
        <pre class="codeSample">&lt;html&gt;

&lt;head&gt;
    &lt;title&gt;My First Gadget&lt;/title&gt;

    &lt;style&gt;
        body{width:120;height:160}
    &lt;/style&gt;

&lt;/head&gt;

&lt;script language="VBScript"&gt;

    Sub RunSub
        strComputer = "."

        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(strComputer, "root\cimv2")

        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")

        For Each objItem in colItems
            Msgbox objItem.Caption
        Next
    End Sub

&lt;/script&gt;

&lt;body&gt;
    &lt;input type="button" value="Run" name="run_button" onClick="RunSub"&gt;
&lt;/body&gt;

&lt;/html&gt;
</pre>
        <p>
As you can see, there’s nothing “gadgety” about the code; this is rudimentary HTML
that doesn’t do much more than display a single button on a page. When that button
is clicked, a subroutine named RunSub is executed; that subroutine then uses WMI to
determine the name of the operating system installed on the computer. 
</p>
        <p>
          <table id="EGEAC" class="dataTable" cellspacing="0" cellpadding="0">
            <thead>
            </thead>
            <tbody>
              <tr class="record" valign="top">
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
                    <b>Note</b>. OK, maybe this is rudimentary HTML for some people, but what if you have
no background with HTML coding? If that’s the case, then you might want to take a
look at our two-part <a href="http://www.microsoft.com/technet/scriptcenter/topics/htas/tutorial1.mspx"><b>HTA
Tutorial</b></a>. That will help bring you up to speed on things such as &lt;SCRIPT&gt;
tags and &lt;INPUT&gt; tags.
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <div class="dataTableBottomMargin">
        </div>
        <p>
About the only thing we need to make special note of here is the &lt;STYLE&gt; tag.
As we start creating more sophisticated gadgets we’ll discuss the &lt;STYLE&gt; tag
in detail; for now, however, we’ll simply point out that we use this tag to configure
the default height and width of our gadget:
</p>
        <pre class="codeSample">&lt;style&gt;
    body{width:120;height:160}
&lt;/style&gt;
</pre>
        <p>
This tag simply says that we want our gadget to be 120 pixels wide (the Windows Sidebar
is approximately 130 pixels wide) by 160 pixels tall. For this particular gadget 160
pixels might be too tall; if that’s the case, then we can simply assign a different
value to the <b>height</b> property:
</p>
        <pre class="codeSample">&lt;style&gt;
    body{width:120;height:40}
&lt;/style&gt;
</pre>
        <p>
When you install this gadget it will look like this in the Windows Sidebar:
</p>
        <p>
          <img border="0" alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/run-button.jpg" width="389" height="275" />
        </p>
        <p>
          <br />
And here’s what happens when you click the button:
</p>
        <p>
          <img border="0" alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/message-box.jpg" width="400" height="159" />
        </p>
        <p>
          <br />
Go ahead and write home to Mom, telling her all about the cool gadget you just created.
Just let us know when you’re done and then we’ll move on to something else.
</p>
        <div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px">
          <a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">
            <img border="0" alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width="7" height="9" />
          </a>
          <a class="topOfPage" href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">Top
of page</a>
        </div>
        <a name="EMFAC">
        </a>
        <h2>Displaying Data in a &lt;SPAN&gt;
</h2>
        <p>
So far we’ve created a gadget that, when we click a button, displays the name of the
operating system in a message box. There’s nothing wrong with that, and there will
likely be times when your gadget returns so much information that you have no choice
but to display that information in a message box, an Internet Explorer window, or
some other location. 
</p>
        <p>
On the other hand, sooner or later you will also create gadgets where it makes no
sense to display information in a message box, and where it makes no sense to have
to click a button in order to return that information. For example, suppose you decided
to create a clock for your Windows Sidebar. That’s great, but do you really want to
be forced to click a button each time you want to find out what time it is? And when
you do, do you want that time to pop up in a message box? Sure, on Omicron IV we like
that sort of thing. But human beings find that a bit tedious, not to mention downright
silly.
</p>
        <p>
In other words, we need the ability to create gadgets that can:
</p>
        <p>
          <table border="0" cellspacing="0" cellpadding="0">
            <tbody>
              <tr>
                <td class="listBullet" valign="top">
•</td>
                <td class="listItem">
                  <p>
Display data within the bounds of the gadget itself. Later in this series we’ll show
you ways to display this information graphically, but for now we’ll focus on text-based
displays.
</p>
                </td>
              </tr>
              <tr>
                <td class="listBullet" valign="top">
•</td>
                <td class="listItem">
                  <p>
Retrieve data automatically, without requiring user interaction of any kind.
</p>
                </td>
              </tr>
              <tr>
                <td class="listBullet" valign="top">
•</td>
                <td class="listItem">
                  <p>
Periodically update that information. For example, a gadget that monitors available
memory on a computer (a gadget we’ll create shortly) can’t just retrieve available
memory at the time it loads and then call it good. Instead, it needs to periodically
take a new, up-to-date memory sample.
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <p>
That sounds like a lot, but we’ll make it easy by learning these skills one-at-a-time.
Let’s start by discussing the &lt;SPAN&gt; tag, a simple and easy way to display information
within the body of the gadget itself.
</p>
        <p>
Here’s a revised version of our HTML file. In this new gadget you still click a button
in order to call the subroutine RunSub; however, this time around the operating system
name is not echoed back in a message box but is, instead, written to the gadget itself:
</p>
        <pre class="codeSample">&lt;html&gt;

&lt;head&gt;
    &lt;title&gt;My First Gadget&lt;/title&gt;
    &lt;style&gt;
        body{width:120;height:160}
    &lt;/style&gt;
&lt;/head&gt;

&lt;script language="VBScript"&gt;

    Sub RunSub
        strComputer = "."

        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(strComputer, "root\cimv2")

        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")

        For Each objItem in colItems
            DataArea.InnerHTML = objItem.Caption
        Next
    End Sub

&lt;/script&gt;

&lt;body&gt;
    &lt;input type="button" value="Run" name="run_button" onClick="RunSub"&gt;&lt;br&gt;
    &lt;span id="DataArea"&gt;&lt;/span&gt;
&lt;/body&gt;

&lt;/html&gt;
</pre>
        <p>
When we click the button on <i>this</i> gadget the returned information is displayed
within the gadget itself:
</p>
        <p>
          <img border="0" alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/span.jpg" width="409" height="237" />
        </p>
        <p>
          <br />
Cool.
</p>
        <p>
          <b>An Extra Bonus: Spiffing Up a Gadget’s Background</b>
        </p>
        <p>
We’ll talk more about creating fancy-looking gadgets in future installments of this
series. For now, we thought we’d mention a few simple little techniques you can use
to spiff up your gadgets. For example, suppose you have a graphic that you think will
make a good background for a gadget. In that case, all you have to do is set the <b>background</b> attribute
of the &lt;BODY&gt; tag of your HTML file. This line of code causes your gadget to
use a file named Background.jpg as the gadget background:
</p>
        <pre class="codeSample">&lt;body background = "background.jpg"&gt;
</pre>
        <p>
Just make sure that Background.jpg is stored in your gadget folder.
</p>
        <p>
Alternatively, you can create a gadget with a different background color by adding
the <b>bgcolor</b> parameter to the &lt;BODY&gt; tag. Dying to have a gadget with
a bright red background? Hey, why not?
</p>
        <pre class="codeSample">&lt;body bgcolor = "red"&gt;
</pre>
        <p>
Finally, you can give your gadget a gradient background by using one of the Microsoft
multimedia Web filters. In this gadget, we’ve modified the &lt;BODY&gt; style in two
ways:
</p>
        <p>
          <table border="0" cellspacing="0" cellpadding="0">
            <tbody>
              <tr>
                <td class="listBullet" valign="top">
•</td>
                <td class="listItem">
                  <p>
We’ve set the font to be white, 8-point Arial.
</p>
                </td>
              </tr>
              <tr>
                <td class="listBullet" valign="top">
•</td>
                <td class="listItem">
                  <p>
We’ve added a gradient filter.
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <p>
Here’s what the code for our modified gadget looks like:
</p>
        <pre class="codeSample">&lt;html&gt;

&lt;head&gt;
    &lt;title&gt;My Gadget&lt;/title&gt;
    &lt;style&gt;
        body{width:120;height:160;font:8 pt Arial;color:white;
        filter:progid:DXImageTransform.Microsoft.Gradient(GradientType=1, StartColorStr="#000000",
            EndColorStr="#0000FF")}
    &lt;/style&gt;
&lt;/head&gt;

&lt;script language="VBScript"&gt;

    Sub RunSub
        strComputer = "."
        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(".", "root\cimv2")
        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")
        For Each objItem in colItems
            DataArea.InnerHTML = objItem.Caption
        Next
    End Sub

&lt;/script&gt;

&lt;body&gt;
    &lt;input type="button" value="Run" name="run_button" onClick="RunSub"&gt;&lt;P&gt;
    &lt;span id="DataArea"&gt;&lt;/span&gt;
&lt;/body&gt;

&lt;/html&gt;
</pre>
        <p>
And here’s what the gadget itself looks like:
</p>
        <p>
          <img border="0" alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/gradient.jpg" width="379" height="252" />
        </p>
        <p>
          <br />
It’s not a work of art, but it’s better than just having a plain white box plopped
down in the Sidebar.
</p>
        <p>
          <table id="EFHAC" class="dataTable" cellspacing="0" cellpadding="0">
            <thead>
            </thead>
            <tbody>
              <tr class="record" valign="top">
                <td style="BORDER-RIGHT: #cccccc 1px solid">
                  <p class="lastInCell">
                    <b>Note</b>. For more information about using the gradient filter see the <a href="http://www.microsoft.com/technet/scriptcenter/hubs/htas.mspx"><b>HTA
Developer’s Center</b></a>.
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <div class="dataTableBottomMargin">
        </div>
        <div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px">
          <a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">
            <img border="0" alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width="7" height="9" />
          </a>
          <a class="topOfPage" href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">Top
of page</a>
        </div>
        <a name="EWHAC">
        </a>
        <h2>Creating an “Auto-Run” Gadget
</h2>
        <p>
Having a gadget display information in the body of the gadget (as opposed to in a
message box) is a nice step forward, and more in tune with the spirit of gadgets.
However, we still have to click a button in order to <i>get</i> that information.
Surely there must be a way to have that information automatically gathered and displayed
the moment the gadget is loaded.
</p>
        <p>
You bet there is. And stop calling us Shirley.
</p>
        <p>
Here’s a gadget that automatically retrieves and displays the name of the installed
operating system, no button-clicking required:
</p>
        <pre class="codeSample">&lt;html&gt;

&lt;head&gt;
    &lt;title&gt;My First Gadget&lt;/title&gt;
    &lt;style&gt;
        body{width:120;height:160}
    &lt;/style&gt;
&lt;/head&gt;

&lt;script language="VBScript"&gt;

    Sub Window_OnLoad
        RunSub
    End Sub

    Sub RunSub
        strComputer = "."

        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(strComputer, "root\cimv2")

        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")

        For Each objItem in colItems
            DataArea.InnerHTML = objItem.Caption
        Next
    End Sub

&lt;/script&gt;

&lt;body&gt;
    &lt;span id="DataArea"&gt;&lt;/span&gt;
&lt;/body&gt;

&lt;/html&gt;
</pre>
        <p>
As you can see, this looks very similar to our previous gadget. In fact, there are
only two differences:
</p>
        <p>
          <table border="0" cellspacing="0" cellpadding="0">
            <tbody>
              <tr>
                <td class="listBullet" valign="top">
•</td>
                <td class="listItem">
                  <p>
We removed the button from the gadget. That means there’s no longer any need to click
something (for that matter, there’s no longer anything <i>to</i> click).
</p>
                </td>
              </tr>
              <tr>
                <td class="listBullet" valign="top">
•</td>
                <td class="listItem">
                  <p>
We added a <b>Window_OnLoad</b> subroutine.
</p>
                </td>
              </tr>
            </tbody>
          </table>
        </p>
        <p>
As many of you know, the Window_Onload subroutine – when included in a Web page –
is designed to run any time that Web page is loaded or refreshed. This subroutine
functions exactly the same way when included in a gadget: it automatically runs any
time the gadget is loaded up. That’s how we create an auto-run gadget: we simply create
a subroutine named Window_OnLoad and put the code we want run at load time into that
subroutine.
</p>
        <p>
For this particular gadget our Window_OnLoad subroutine looks like this:
</p>
        <pre class="codeSample">Sub Window_OnLoad
    RunSub
End Sub
</pre>
        <p>
As you can see, all we do in this particular subroutine is call a <i>second</i> subroutine:
RunSub. We should point out that we don’t have to put our WMI code in a separate subroutine;
we could have put our WMI script in the Window_OnLoad subroutine and directly executed
that code upon startup. So why did we create a superfluous second subroutine? That’s
easy: it makes for a nice transition to our next gadget.
</p>
        <p>
In case you’re wondering, here’s what our “button-less” gadget looks like:
</p>
        <p>
          <img border="0" alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/no-button.jpg" width="387" height="246" />
        </p>
        <div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px">
          <a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">
            <img border="0" alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width="7" height="9" />
          </a>
          <a class="topOfPage" href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">Top
of page</a>
        </div>
        <a name="E1IAC">
        </a>
        <h2>Creating an “Auto-Refresh” Gadget
</h2>
        <p>
Undoubtedly gadgets will earn their keep in large part by serving as monitoring devices,
dutifully keeping tabs on anything and everything from free disk space to network
connectivity to available memory. Gadgets are perfect for tasks like this: they are
small and unobtrusive, yet gadgets can still display visual cues that provide information
at a glance. Equally important, gadgets can be programmed to take action when specific
conditions arise. By combining small size and graphical capabilities with custom script
code you can create incredibly useful tools for monitoring the health and well-being
of your network.
</p>
        <p>
Of course, the ability to do that hinges on the gadget’s ability to constantly update
its information. It’s important that, at startup, a gadget can ping a server and verify
that server’s availability. However, as a monitoring tool your gadget is of little
use if it can <i>only</i> ping the server at startup. Instead, the gadget needs to
periodically refresh itself: at regular intervals it needs to retrieve up-to-date
information. In other words, it needs to do something like this:
</p>
        <pre class="codeSample">&lt;html&gt;

&lt;head&gt;
    &lt;title&gt;My Gadget&lt;/title&gt;
    &lt;style&gt;
        body{width:120;height:40"}
    &lt;/style&gt;
&lt;/head&gt;

&lt;script language="VBScript"&gt;

    Sub Window_Onload
        GetMemory
        iTimerID = window.SetInterval("GetMemory", 10000)
    End Sub

    Sub GetMemory
        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(".", "root\cimv2")
        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")
        For Each objItem in colItems
            DataArea.InnerHTML = objItem.FreePhysicalMemory
        Next
    End Sub

&lt;/script&gt;

&lt;body&gt;
    &lt;span id="DataArea"&gt;&lt;/span&gt;
&lt;/body&gt;

&lt;/html&gt;
</pre>
        <p>
Before we discuss how this script works we should note that this particular script
doesn’t display the name of the operating system installed on the computer; instead,
it displays the amount if available memory on the computer. Why did we suddenly drop
the operating system gadget in favor of an available memory gadget? Well, we’re assuming
that you don’t need to constantly monitor the name if the installed operating system;
its safe to say that the name of the operating system doesn’t change anywhere near
as often as available memory does. We figured that monitoring available memory might
be a bit more realistic than monitoring the name of the installed operating system.
</p>
        <p>
Incidentally, the subroutine for actually determining the current amount of available
memory (a subroutine named GetMemory) looks like this:
</p>
        <pre class="codeSample">Sub GetMemory
    Set objLocator = CreateObject("WbemScripting.SwbemLocator")
    Set objWMIService = objLocator.ConnectServer(".", "root\cimv2")
    Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")
    For Each objItem in colItems
        DataArea.InnerHTML = objItem.FreePhysicalMemory
    Next
End Sub
</pre>
        <p>
What we’re interested in here, however, isn’t the GetMemory subroutine but the Window_OnLoad
subroutine:
</p>
        <pre class="codeSample">Sub Window_Onload
    GetMemory
    iTimerID = window.SetInterval("GetMemory", 10000)
End Sub
</pre>
        <p>
As you can see, we do two things in this subroutine. First, we call the GetMemory
subroutine; we do that to ensure that, upon loading our gadget, the available memory
is immediately displayed in the gadget. The second thing we do is a bit more interesting:
</p>
        <pre class="codeSample">iTimerID = window.SetInterval("GetMemory", 10000)
</pre>
        <p>
With this line of code we’re using the <b>SetInterval</b> method to create a timer.
What this timer does is cause our gadget to call the GetMemory subroutine every 10
seconds (10,000 milliseconds). This is how we cause the gadget to auto-refresh itself:
every 10 seconds the gadget calls the GetMemory subroutine, which means that every
10 seconds the gadget will use WMI to get the current amount of available memory and
then display that data in the gadget body. If 10 seconds is too long between measurements,
then change the parameter <b>10000</b> to a smaller number; for example, setting the
parameter to 5000 will cause the gadget to update itself every 5 seconds (5000 milliseconds).
Likewise, change the 10000 to a larger number if you’d prefer to have a longer interval
between measurements.
</p>
        <p>
Here’s our new gadget in action:
</p>
        <p>
          <img border="0" alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/memory.jpg" width="405" height="245" />
        </p>
        <p>
          <br />
We never said it was a work of art. But now that we understand the basics behind creating
gadgets (particularly gadgets of interest to system administrators) we’re about ready
to start creating works of art. We’ll talk about incorporating graphics into gadgets
soon; in addition, we’ll also explore the Gadget object model and some of the really
cool things you can do with that.
</p>
        <div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px">
          <a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">
            <img border="0" alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width="7" height="9" />
          </a>
          <a class="topOfPage" href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top">Top
of page</a>
        </div>
        <a name="EZJAC">
        </a>
        <h2>A Preview of Coming Attractions
</h2>
        <p>
In order to give you more of a taste for what gadgets can do, here’s a slightly (with
the emphasis on the word <i>slightly</i>) more complicated gadget, one that does two
things: it monitors available memory and also displays (in a Web page) more detailed
system information when the <b>Information</b> button is clicked. Needless to say,
this doesn’t even begin to scratch the surface of what gadgets can do, but it does
give you a better sense for the range of capabilities that can be included in a single
gadget.
</p>
        <p>
You’re on your own to figure out the whys and wherefores of this particular gadget
(we’ve already run out of space for this month) but here’s the code:
</p>
        <pre class="codeSample">&lt;html&gt;

&lt;head&gt;
    &lt;title&gt;My Gadget&lt;/title&gt;
    &lt;style&gt;
        body{width:120;height:80}
    &lt;/style&gt;
&lt;/head&gt;

&lt;script language="VBScript"&gt;

    Sub Window_Onload
        GetMemory
        iTimerID = window.SetInterval("GetMemory", 10000)
    End Sub

    Sub GetMemory
        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(".", "root\cimv2")
        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")
        For Each objItem in colItems
            DataArea.InnerHTML = objItem.FreePhysicalMemory
        Next
    End Sub

    Sub RunSub

        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(".", "root\cimv2")

        Set colItems = objWMIService.ExecQuery("Select * From Win32_ComputerSystem")
        For Each objItem in colItems
            strHTML = "Computer Name: " &amp; objItem.Name &amp; "&lt;br&gt;"
            strHTML = strHTML &amp; "User Name: " &amp; objItem.UserName &amp; "&lt;br&gt;&lt;br&gt;"
        Next

        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")
        For Each objItem in colItems
            strHTML = strHTML &amp; "Operating System: " &amp; objItem.Caption &amp; "&lt;br&gt;"
            strHTML = strHTML &amp; "Service Pack: " &amp; objItem.ServicePackMajorVersion &amp; "&lt;br&gt;&lt;br&gt;"
        Next

        Set colItems = objWMIService.ExecQuery("Select * From Win32_Processor")
        For Each objItem in colItems
            strHTML = strHTML &amp; "Processor: " &amp; objItem.Caption &amp; "&lt;br&gt;&lt;br&gt;"
        Next

        Set colItems = objWMIService.ExecQuery _
            ("Select * From Win32_NetworkAdapterConfiguration Where IPEnabled = True")
        For Each objItem in colItems
            strHTML = strHTML &amp; objItem.Caption &amp; "&lt;br&gt;"
            For Each strAddress in objItem.IPAddress
                strHTML = strHTML &amp; "IP Address: " &amp; strAddress &amp; "&lt;br&gt;"
            Next
        Next

        Set objIE = CreateObject("InternetExplorer.Application")
        objIE.Navigate("about:blank")
        objIE.Toolbar = 0
        objIE.StatusBar = 0
        Set objDoc = objIE.Document.Body
        objDoc.InnerHTML = strHTML
        objIE.Visible = True
    End Sub

&lt;/script&gt;

&lt;body&gt;
    &lt;span id="DataArea"&gt;&lt;/span&gt;&lt;p&gt;
    &lt;input type="button" value="Information" name="run_button" onClick="RunSub"&gt;
&lt;/body&gt;

&lt;/html&gt;
</pre>
        <pre class="codeSample">From: (<a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx">http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx</a>)</pre>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=ca95478c-d70e-4dc0-b726-41a53ff688ef" />
      </body>
      <title>Creating Gadgets for Vista or Windows 7</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,ca95478c-d70e-4dc0-b726-41a53ff688ef.aspx</guid>
      <link>http://blog.freedriversite.com/2009/05/29/CreatingGadgetsForVistaOrWindows7.aspx</link>
      <pubDate>Fri, 29 May 2009 06:42:36 GMT</pubDate>
      <description>&lt;p&gt;
Here's a decent article on how to create and add Gadgets to Vista or Windows 7:
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/p&gt;
&lt;h2&gt;Creating Your First Gadget
&lt;/h2&gt;
&lt;p&gt;
One of the criticisms leveled at Microsoft (and yes, believe it or not some people &lt;i&gt;have&lt;/i&gt; criticized
Microsoft in the past) is that many of our products were apparently designed to be
used by robots or by aliens from the planet Omicron IV; at any rate, they were &lt;i&gt;not&lt;/i&gt; designed
to be used by human beings. Happily that’s not the case for Microsoft gadgets. (Although
if you happen to &lt;i&gt;be&lt;/i&gt; either a robot or an alien from the planet Omicron IV rest
assured that you can easily create gadgets as well.) To create a gadget you need only
two items:
&lt;/p&gt;
&lt;p&gt;
&lt;table border=0 cellspacing=0 cellpadding=0&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td class=listBullet valign=top&gt;
•&lt;/td&gt;
&lt;td class=listItem&gt;
&lt;p&gt;
A “manifest” file named &lt;b&gt;Gadget.xml&lt;/b&gt;. This manifest contains all the settings
for your gadget, including the gadget name, author and copyright information, and
information about the HTML page that makes up the actual gadget.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=listBullet valign=top&gt;
•&lt;/td&gt;
&lt;td class=listItem&gt;
&lt;p&gt;
An HTML file (for example, Test.htm). Although they might not look like it, gadgets
are really nothing more than HTML files: you simply create an HTML file, add the appropriate
tags and script code, and you’ve got yourself a gadget.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;table id=E6C class=dataTable cellspacing=0 cellpadding=0&gt;
&lt;thead&gt;
&lt;/thead&gt;
&lt;tbody&gt;
&lt;tr class=record valign=top&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
&lt;b&gt;Note&lt;/b&gt;. Yes, we know: you have no idea what we mean by “the appropriate tags
and script code.” Relax; that’s what the rest of this article is for.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;div class=dataTableBottomMargin&gt;
&lt;/div&gt;
&lt;p&gt;
Those are the only items required to create a gadget. Granted, as you create more
sophisticated gadgets you will find yourself dealing with icon files, graphics files,
settings files, and other elements. But we’ll cross those bridges as we come to them.
&lt;/p&gt;
&lt;p&gt;
See how easy that is? What do you mean, “Sure, &lt;i&gt;so far&lt;/i&gt;”? Point well taken: this
would &lt;i&gt;seem&lt;/i&gt; to be the time when you have to do some sort of horrendously-complicated
compilation process, probably using some proprietary compiler that the Scripting Guys
will sell you for just $39.95 plus shipping and handling. (Actually, now that you
mention that we wish we &lt;i&gt;would&lt;/i&gt; have thought of doing something like that.) But
instead of using some proprietary compiler here’s how you gather up all your files
and then “compile” them into a gadget:
&lt;/p&gt;
&lt;p&gt;
&lt;table class=numberedList border=0 cellspacing=0 cellpadding=0&gt;
&lt;tbody&gt;
&lt;tr valign=top&gt;
&lt;td class=listNumber nowrap align=right&gt;
&lt;p&gt;
1.
&lt;/p&gt;
&lt;/td&gt;
&lt;td&gt;
&lt;p&gt;
Place all the files in a gadgets folder.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;p&gt;
That’s it: put all the files in a folder and you’ve got yourself a gadget. No compiling,
no compilers, nothing more tedious or technical than simply copying files to a specified
folder.
&lt;/p&gt;
&lt;p&gt;
Incidentally, if you still want to send us $39.95 we’ll be happy to take it.
&lt;/p&gt;
&lt;div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px"&gt;&lt;a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;&lt;img border=0 alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width=7 height=9&gt;&lt;/a&gt;&lt;a class=topOfPage href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;Top
of page&lt;/a&gt;
&lt;/div&gt;
&lt;a name=E3D&gt;&lt;/a&gt; 
&lt;h2&gt;The Gadgets Folder
&lt;/h2&gt;
&lt;p&gt;
Of course, there is a slight catch here: you can’t just put your files in any old
folder. Instead, you have to follow this procedure:
&lt;/p&gt;
&lt;p&gt;
To begin with, bring up the Gadgets folder. A quick way to access your Gadgets folder
is to type the following in the &lt;b&gt;Run&lt;/b&gt; dialog box:
&lt;/p&gt;
&lt;pre class=codeSample&gt;%userprofile%\appdata\local\microsoft\windows sidebar\gadgets
&lt;/pre&gt;
&lt;p&gt;
&lt;table id=EFE class=dataTable cellspacing=0 cellpadding=0&gt;
&lt;thead&gt;
&lt;/thead&gt;
&lt;tbody&gt;
&lt;tr class=record valign=top&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p&gt;
&lt;b&gt;Note&lt;/b&gt;. What do you mean you can’t find the &lt;b&gt;Run&lt;/b&gt; command on the Start menu?
Oh, that’s right: for some reason this command is hidden by default. But that’s OK;
to get the &lt;b&gt;Run&lt;/b&gt; command back just right-click the &lt;b&gt;Start&lt;/b&gt; button and then
click &lt;b&gt;Properties&lt;/b&gt;. In the &lt;b&gt;Taskbar and Start Menu Properties&lt;/b&gt; dialog box,
on the &lt;b&gt;Start Menu&lt;/b&gt; tab, click &lt;b&gt;Customize&lt;/b&gt;.
&lt;/p&gt;
&lt;p&gt;
Still with us? Good. Once you’re in the &lt;b&gt;Customize Start Menu&lt;/b&gt; dialog box scroll
down and check the &lt;b&gt;Run command&lt;/b&gt; check box. Click &lt;b&gt;OK&lt;/b&gt; a couple times and
the &lt;b&gt;Run&lt;/b&gt; command will be back to its rightful place.
&lt;/p&gt;
&lt;p&gt;
And, yes, usually the Scripting Guys &lt;i&gt;do&lt;/i&gt; charge $39.95 for this kind of inside
information. But we’ll let you have this one for free.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;div class=dataTableBottomMargin&gt;
&lt;/div&gt;
&lt;p&gt;
Inside the Gadgets folder create a new folder. Give this folder any name you want, &lt;i&gt;provided&lt;/i&gt; that
the name ends with a &lt;b&gt;.gadget&lt;/b&gt; file extension (for example, &lt;b&gt;Test.gadget&lt;/b&gt;).
Obviously it will make your life easier if the name of the folder bears some resemblance
to the gadget contained within. However, the operating system merely uses this folder
to identify that the files inside make up a gadget; the gadget name is derived from
information found in the manifest, not from the folder name (as the Scripting Guys
discovered the hard way).
&lt;/p&gt;
&lt;p&gt;
All you have to do now is place all your files (such as Gadget.xml and Test.htm) in
the folder. Does that mean you now have a Microsoft Gadget? You bet it does. In fact,
with Windows Sidebar up and running click the &lt;b&gt;+&lt;/b&gt; button to bring up the set
of gadgets found on your computer. Your gadget will show in the gadget picker dialog
box.
&lt;/p&gt;
&lt;p&gt;
&lt;table id=EIG class=dataTable cellspacing=0 cellpadding=0&gt;
&lt;thead&gt;
&lt;/thead&gt;
&lt;tbody&gt;
&lt;tr class=record valign=top&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
&lt;b&gt;Note&lt;/b&gt;. What’s that? You can’t find the Windows Sidebar, either? That’s OK; if
you can’t find the Windows Sidebar just do this: click the &lt;b&gt;Start&lt;/b&gt; menu and then
click &lt;b&gt;All Programs&lt;/b&gt;. Click &lt;b&gt;Accessories&lt;/b&gt;, and you should see a link to
the Sidebar.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;div class=dataTableBottomMargin&gt;
&lt;/div&gt;
&lt;p&gt;
&lt;b&gt;Installing a Gadget&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
Assuming your gadget really &lt;i&gt;does&lt;/i&gt; show up in the list of available gadgets,
you can install the thing simply by dragging the icon onto the Windows Sidebar and
then releasing the mouse button. (Or just right-click the gadget icon and then click &lt;b&gt;Add&lt;/b&gt;.)
The gadget will be displayed, and you’ll be ready to start using it. If you decide
to remove the gadget from the Sidebar just hold the mouse over the thing and click
the little &lt;b&gt;X&lt;/b&gt; that appears in the upper right-hand corner. If you aren’t sure
which little X we’re talking about, well, it’s this one:
&lt;/p&gt;
&lt;p&gt;
&lt;img border=0 alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/little-x.jpg" width=162 height=162&gt; 
&lt;/p&gt;
&lt;div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px"&gt;&lt;a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;&lt;img border=0 alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width=7 height=9&gt;&lt;/a&gt;&lt;a class=topOfPage href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;Top
of page&lt;/a&gt;
&lt;/div&gt;
&lt;a name=ENH&gt;&lt;/a&gt; 
&lt;h2&gt;The Manifest File
&lt;/h2&gt;
&lt;p&gt;
As we noted earlier, to create a gadget you need only two things: a manifest file
and an HTML file. And we know what you’re thinking: sure, on Omicron IV you guys probably
use manifest files all the time. (Some of us do, some of us don’t.) But what do system
administrators know about manifest files?
&lt;/p&gt;
&lt;p&gt;
Well, one thing you know (or at least &lt;i&gt;now&lt;/i&gt; you know) is that “manifest file”
is simply a high-falutin’ technical term; in essence we’re really just talking about
something like an .INI file, a simple text file (in this case, one done in XML) that
contains configuration information for the gadget. Admittedly, the idea of having
to write things in XML might send a shiver or two up and down your spine. Listen,
don’t worry about it; this is about as simple and barebones an XML file as you’ll
ever have to deal with.
&lt;/p&gt;
&lt;p&gt;
Here’s what we mean:
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;?xml version="1.0" encoding="utf-8" ?&amp;gt;

&amp;lt;gadget&amp;gt;
    &amp;lt;name&amp;gt;My First Gadget&amp;lt;/name&amp;gt;
    &amp;lt;author&amp;gt;The Microsoft Scripting Guys&amp;lt;/author&amp;gt;
    &amp;lt;copyright&amp;gt;2006 Microsoft Corporation&amp;lt;/copyright&amp;gt;
    &amp;lt;description&amp;gt;Sample gadget that returns the name of the installed operating system.&amp;lt;/description&amp;gt;
    &amp;lt;icons&amp;gt;
        &amp;lt;icon&amp;gt;icon.png&amp;lt;/icon&amp;gt;
    &amp;lt;/icons&amp;gt;
    &amp;lt;version value="1.0.0.0" MinPlatformVersion="0.1"&amp;gt;&amp;lt;/version&amp;gt;
    &amp;lt;sidebar&amp;gt;
        &amp;lt;type&amp;gt;html&amp;lt;/type&amp;gt;
        &amp;lt;permissions&amp;gt;full&amp;lt;/permissions&amp;gt;
        &amp;lt;code&amp;gt;test.htm&amp;lt;/code&amp;gt;
        &amp;lt;website&amp;gt;www.microsoft.com/technet/scriptcenter&amp;lt;/website&amp;gt;
     &amp;lt;/sidebar&amp;gt;
&amp;lt;/gadget&amp;gt;
&lt;/pre&gt;
&lt;p&gt;
Before you ask, yes, you can simply copy this file and use it pretty much as-is, just
making changes (as needed) to a few of the tag values. (And don’t forget, you &lt;i&gt;must&lt;/i&gt; name
the file Gadget.xml.) The tags you might want to/need to modify are specified in the
following table:
&lt;/p&gt;
&lt;p&gt;
&lt;table id=E3H class=dataTable cellspacing=0 cellpadding=0&gt;
&lt;thead&gt;
&lt;/thead&gt;
&lt;tbody&gt;
&lt;tr class=record valign=top&gt;
&lt;td&gt;
&lt;p class=lastInCell&gt;
&lt;b&gt;Tag&lt;/b&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
&lt;b&gt;Description&lt;/b&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr class=evenRecord valign=top&gt;
&lt;td&gt;
&lt;p class=lastInCell&gt;
&amp;lt;name&amp;gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
Name of the gadget as it appears in the gadget picker dialog box.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr class=record valign=top&gt;
&lt;td&gt;
&lt;p class=lastInCell&gt;
&amp;lt;author&amp;gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
Name of the person who wrote the gadget. The author, copyright, and description tags
all appear in the gadget picker when you click on a particular gadget. For details,
see the illustration shown below.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr class=evenRecord valign=top&gt;
&lt;td&gt;
&lt;p class=lastInCell&gt;
&amp;lt;copyright&amp;gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
Copyright information, including name of the copyright holder and copyright date.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr class=record valign=top&gt;
&lt;td&gt;
&lt;p class=lastInCell&gt;
&amp;lt;description&amp;gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
Brief description of the gadget and what it does.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr class=evenRecord valign=top&gt;
&lt;td&gt;
&lt;p class=lastInCell&gt;
&amp;lt;icon&amp;gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
Name of the icon file (the icon is the graphic displayed in the gadget picker). For
more on icons, see &lt;b&gt;Creating an Icon&lt;/b&gt; in the following subsection of this document.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr class=record valign=top&gt;
&lt;td&gt;
&lt;p class=lastInCell&gt;
&amp;lt;code&amp;gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
Probably not the most intuitive tag name in the world, but this is the name of the
HTML file that makes up your gadget.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr class=evenRecord valign=top&gt;
&lt;td&gt;
&lt;p class=lastInCell&gt;
&amp;lt;website&amp;gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
Web site associated with the gadget.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;div class=dataTableBottomMargin&gt;
&lt;/div&gt;
&lt;p&gt;
To help make this all a little plainer, here are the manifest file elements mapped
to the items displayed in the gadget picker dialog box:
&lt;/p&gt;
&lt;p&gt;
&lt;img border=0 alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/manifest.jpg" width=376 height=322&gt; 
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
&lt;b&gt;Creating an Icon&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
It’s up to you whether you want to supply a custom icon with your gadget; if you don’t
supply an icon (or if you don’t specify an icon in the manifest file) the gadget picker
will provide you with a default icon. (At no charge to you.)
&lt;/p&gt;
&lt;p&gt;
If you &lt;i&gt;do&lt;/i&gt; decide to supply a custom icon, keep in mind that “icon” is just
a name given to a regular old image file; these are not true Windows icons, graphics
that must be created using special software. Instead an icon is just a picture file,
be it a .GIF, .JPG, or .PNG graphic. The sample gadgets that ship with Windows Vista
all use .PNG graphics; that’s probably because .PNG graphics allow for transparent
backgrounds, giving you the ability to make very cool-looking pictures. (Assuming
you have the requisite artistic talent.) However, you don’t have to save your icons
as .PNG files. Instead, load up Paint, create an icon, and save it as a .JPG file;
your icon will show up just fine in the gadget picker.
&lt;/p&gt;
&lt;p&gt;
Good question: what size &lt;i&gt;should&lt;/i&gt; you make your icon? The optimal size is 64
pixels by 64 pixels. The gadget picker will resize your image to fit, but creating
a 64x64 icon in the first place will help guard against any image distortion created
if the gadget picker needs to shrink or stretch the image to fit the allotted space.
&lt;/p&gt;
&lt;p&gt;
In case you’re wondering, here’s the icon we used for this article:
&lt;/p&gt;
&lt;p&gt;
&lt;img border=0 alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/icon.jpg" width=42 height=60&gt; 
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
We liked it, too.
&lt;/p&gt;
&lt;p&gt;
&lt;table id=EOCAC class=dataTable cellspacing=0 cellpadding=0&gt;
&lt;thead&gt;
&lt;/thead&gt;
&lt;tbody&gt;
&lt;tr class=record valign=top&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p&gt;
&lt;b&gt;Note&lt;/b&gt;. You might have noticed that, the in the manifest file, the &amp;lt;ICON&amp;gt;
tag is embedded within an &amp;lt;ICONS&amp;gt; tag:
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;icons&amp;gt;
    &amp;lt;icon&amp;gt;icon.png&amp;lt;/icon&amp;gt;
&amp;lt;/icons&amp;gt;
&lt;/pre&gt;
&lt;p&gt;
Does that mean you can add additional icons to the manifest file? Probably, although,
to be honest, we aren’t sure what you would use those additional icons for. That’s
something we’ll look into.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;div class=dataTableBottomMargin&gt;
&lt;/div&gt;
&lt;div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px"&gt;&lt;a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;&lt;img border=0 alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width=7 height=9&gt;&lt;/a&gt;&lt;a class=topOfPage href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;Top
of page&lt;/a&gt;
&lt;/div&gt;
&lt;a name=E2CAC&gt;&lt;/a&gt; 
&lt;h2&gt;The HTML File
&lt;/h2&gt;
&lt;p&gt;
The HTML file that makes up the gadget itself is actually no different than any Web
page that uses dynamic HTML; in fact, to create the HTML file you simply use any valid
HTML tagging (including CSS styles) plus script code. We’ll show you a sample HTML
page in just a moment. Before we do that, however, we need to take a brief side trip
and talk about how you incorporate WMI code into a gadget.
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Working with WMI&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
As a system administrator you’re used to writing scripts that make heavy use of WMI.
That’s understandable; after all, WMI is the technology that helps you manage everything
from printers to disk drives to mice and monitors. Best of all, WMI is easy to use.
For example, suppose you’d like to know the name of the operating system installed
on the local computer. No problem; here’s a WMI script that will return that information
for you:
&lt;/p&gt;
&lt;pre class=codeSample&gt;strComputer = "."

Set objWMIService = GetObject("winmgmts:\\" &amp;amp; strComputer &amp;amp; "\root\cimv2")

Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")

For Each objItem in colItems
    Msgbox objItem.Caption
Next
&lt;/pre&gt;
&lt;p&gt;
If you plan on creating gadgets for system administration we’ve got some bad news
for you: the WMI scripts you’re used to writing won’t work in a gadget. (Wait, don’t
do anything drastic: the news will get better in just a moment, promise.) That’s because,
at heart, a gadget is nothing more than a Web page, and, for security reasons, Web
pages aren’t able to make use of GetObject. If you place the preceding code in a gadget
all you’ll end up with is this error message:
&lt;/p&gt;
&lt;pre class=codeSample&gt;ActiveX component can’t create object: 'GetObject'
&lt;/pre&gt;
&lt;p&gt;
Uh-oh. 
&lt;/p&gt;
&lt;p&gt;
But don’t panic. You can still use WMI scripts within a gadget; you just can’t use
GetObject and the winmgmts: moniker. Instead, you need to use &lt;b&gt;CreateObject&lt;/b&gt; to
create an instance of the &lt;b&gt;WbemScripting.SWbemLocator&lt;/b&gt; object, then use the &lt;b&gt;ConnectServer&lt;/b&gt; method
to connect to the WMI service. In other words, you need to write a script that looks
like this:
&lt;/p&gt;
&lt;pre class=codeSample&gt;strComputer = "."

Set objLocator = CreateObject("WbemScripting.SWbemLocator")
Set objWMIService = objLocator.ConnectServer(strComputer, "root\cimv2")

Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")

For Each objItem in colItems
    Msgbox objItem.Caption
Next
&lt;/pre&gt;
&lt;p&gt;
See? Like we said, no need to panic. (Although, in all fairness, it was probably &lt;i&gt;our&lt;/i&gt; fault
that you panicked in the first place.) The only difference between a script that uses
the WMI moniker and a script that uses ConnectServer comes when you make a connection
to the WMI service. You’re used to making that connection using a single line of code:
&lt;/p&gt;
&lt;pre class=codeSample&gt;Set objWMIService = GetObject("winmgmts:\\" &amp;amp; strComputer &amp;amp; "\root\cimv2")
&lt;/pre&gt;
&lt;p&gt;
Now you have to use two lines of code to make the connection (yes, doubling your workload!):
you create an instance of the WbemScripting.SWbemLocator object, then you use the
ConnectServer method to bind to the WMI service. Notice that we pass ConnectServer
two parameters, the name of the computer to connect to (represented by the variable
strComputer) and the WMI namespace we want to connect to (in this case, root\cimv2):
&lt;/p&gt;
&lt;pre class=codeSample&gt;Set objLocator = CreateObject("WbemScripting.SWbemLocator")
Set objWMIService = objLocator.ConnectServer(strComputer, "root\cimv2")
&lt;/pre&gt;
&lt;p&gt;
Got all that? Good. Now let’s return to our regularly-scheduled article.
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Creating an HTML File&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
As we’ve already noted, a gadget is just an HTML file. That means that any elements
(including dynamic elements) you can use in an HTML page can also be used in a gadget.
As you’ve probably already figured out, this includes VBScript code; although most
of the early gadgets made available through the Microsoft Gadgets Web site use JScript
or JavaScript, VBScript works just fine (as you’ll soon see).
&lt;/p&gt;
&lt;p&gt;
We’ve already shown you a WMI script that returns the name of the operating system
installed on the local computer; with that in mind, let’s see if we can turn that
script into a gadget. We’ll start off very simple, creating a gadget that consists
of a single button that, when clicked, displays the value of the operating system &lt;b&gt;Caption&lt;/b&gt; property
in a message box. Here’s the HTML code for our gadget:
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;html&amp;gt;

&amp;lt;head&amp;gt;
    &amp;lt;title&amp;gt;My First Gadget&amp;lt;/title&amp;gt;

    &amp;lt;style&amp;gt;
        body{width:120;height:160}
    &amp;lt;/style&amp;gt;

&amp;lt;/head&amp;gt;

&amp;lt;script language="VBScript"&amp;gt;

    Sub RunSub
        strComputer = "."

        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(strComputer, "root\cimv2")

        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")

        For Each objItem in colItems
            Msgbox objItem.Caption
        Next
    End Sub

&amp;lt;/script&amp;gt;

&amp;lt;body&amp;gt;
    &amp;lt;input type="button" value="Run" name="run_button" onClick="RunSub"&amp;gt;
&amp;lt;/body&amp;gt;

&amp;lt;/html&amp;gt;
&lt;/pre&gt;
&lt;p&gt;
As you can see, there’s nothing “gadgety” about the code; this is rudimentary HTML
that doesn’t do much more than display a single button on a page. When that button
is clicked, a subroutine named RunSub is executed; that subroutine then uses WMI to
determine the name of the operating system installed on the computer. 
&lt;/p&gt;
&lt;p&gt;
&lt;table id=EGEAC class=dataTable cellspacing=0 cellpadding=0&gt;
&lt;thead&gt;
&lt;/thead&gt;
&lt;tbody&gt;
&lt;tr class=record valign=top&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
&lt;b&gt;Note&lt;/b&gt;. OK, maybe this is rudimentary HTML for some people, but what if you have
no background with HTML coding? If that’s the case, then you might want to take a
look at our two-part &lt;a href="http://www.microsoft.com/technet/scriptcenter/topics/htas/tutorial1.mspx"&gt;&lt;b&gt;HTA
Tutorial&lt;/b&gt;&lt;/a&gt;. That will help bring you up to speed on things such as &amp;lt;SCRIPT&amp;gt;
tags and &amp;lt;INPUT&amp;gt; tags.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;div class=dataTableBottomMargin&gt;
&lt;/div&gt;
&lt;p&gt;
About the only thing we need to make special note of here is the &amp;lt;STYLE&amp;gt; tag.
As we start creating more sophisticated gadgets we’ll discuss the &amp;lt;STYLE&amp;gt; tag
in detail; for now, however, we’ll simply point out that we use this tag to configure
the default height and width of our gadget:
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;style&amp;gt;
    body{width:120;height:160}
&amp;lt;/style&amp;gt;
&lt;/pre&gt;
&lt;p&gt;
This tag simply says that we want our gadget to be 120 pixels wide (the Windows Sidebar
is approximately 130 pixels wide) by 160 pixels tall. For this particular gadget 160
pixels might be too tall; if that’s the case, then we can simply assign a different
value to the &lt;b&gt;height&lt;/b&gt; property:
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;style&amp;gt;
    body{width:120;height:40}
&amp;lt;/style&amp;gt;
&lt;/pre&gt;
&lt;p&gt;
When you install this gadget it will look like this in the Windows Sidebar:
&lt;/p&gt;
&lt;p&gt;
&lt;img border=0 alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/run-button.jpg" width=389 height=275&gt; 
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
And here’s what happens when you click the button:
&lt;/p&gt;
&lt;p&gt;
&lt;img border=0 alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/message-box.jpg" width=400 height=159&gt; 
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
Go ahead and write home to Mom, telling her all about the cool gadget you just created.
Just let us know when you’re done and then we’ll move on to something else.
&lt;/p&gt;
&lt;div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px"&gt;&lt;a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;&lt;img border=0 alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width=7 height=9&gt;&lt;/a&gt;&lt;a class=topOfPage href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;Top
of page&lt;/a&gt;
&lt;/div&gt;
&lt;a name=EMFAC&gt;&lt;/a&gt; 
&lt;h2&gt;Displaying Data in a &amp;lt;SPAN&amp;gt;
&lt;/h2&gt;
&lt;p&gt;
So far we’ve created a gadget that, when we click a button, displays the name of the
operating system in a message box. There’s nothing wrong with that, and there will
likely be times when your gadget returns so much information that you have no choice
but to display that information in a message box, an Internet Explorer window, or
some other location. 
&lt;/p&gt;
&lt;p&gt;
On the other hand, sooner or later you will also create gadgets where it makes no
sense to display information in a message box, and where it makes no sense to have
to click a button in order to return that information. For example, suppose you decided
to create a clock for your Windows Sidebar. That’s great, but do you really want to
be forced to click a button each time you want to find out what time it is? And when
you do, do you want that time to pop up in a message box? Sure, on Omicron IV we like
that sort of thing. But human beings find that a bit tedious, not to mention downright
silly.
&lt;/p&gt;
&lt;p&gt;
In other words, we need the ability to create gadgets that can:
&lt;/p&gt;
&lt;p&gt;
&lt;table border=0 cellspacing=0 cellpadding=0&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td class=listBullet valign=top&gt;
•&lt;/td&gt;
&lt;td class=listItem&gt;
&lt;p&gt;
Display data within the bounds of the gadget itself. Later in this series we’ll show
you ways to display this information graphically, but for now we’ll focus on text-based
displays.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=listBullet valign=top&gt;
•&lt;/td&gt;
&lt;td class=listItem&gt;
&lt;p&gt;
Retrieve data automatically, without requiring user interaction of any kind.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=listBullet valign=top&gt;
•&lt;/td&gt;
&lt;td class=listItem&gt;
&lt;p&gt;
Periodically update that information. For example, a gadget that monitors available
memory on a computer (a gadget we’ll create shortly) can’t just retrieve available
memory at the time it loads and then call it good. Instead, it needs to periodically
take a new, up-to-date memory sample.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;p&gt;
That sounds like a lot, but we’ll make it easy by learning these skills one-at-a-time.
Let’s start by discussing the &amp;lt;SPAN&amp;gt; tag, a simple and easy way to display information
within the body of the gadget itself.
&lt;/p&gt;
&lt;p&gt;
Here’s a revised version of our HTML file. In this new gadget you still click a button
in order to call the subroutine RunSub; however, this time around the operating system
name is not echoed back in a message box but is, instead, written to the gadget itself:
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;html&amp;gt;

&amp;lt;head&amp;gt;
    &amp;lt;title&amp;gt;My First Gadget&amp;lt;/title&amp;gt;
    &amp;lt;style&amp;gt;
        body{width:120;height:160}
    &amp;lt;/style&amp;gt;
&amp;lt;/head&amp;gt;

&amp;lt;script language="VBScript"&amp;gt;

    Sub RunSub
        strComputer = "."

        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(strComputer, "root\cimv2")

        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")

        For Each objItem in colItems
            DataArea.InnerHTML = objItem.Caption
        Next
    End Sub

&amp;lt;/script&amp;gt;

&amp;lt;body&amp;gt;
    &amp;lt;input type="button" value="Run" name="run_button" onClick="RunSub"&amp;gt;&amp;lt;br&amp;gt;
    &amp;lt;span id="DataArea"&amp;gt;&amp;lt;/span&amp;gt;
&amp;lt;/body&amp;gt;

&amp;lt;/html&amp;gt;
&lt;/pre&gt;
&lt;p&gt;
When we click the button on &lt;i&gt;this&lt;/i&gt; gadget the returned information is displayed
within the gadget itself:
&lt;/p&gt;
&lt;p&gt;
&lt;img border=0 alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/span.jpg" width=409 height=237&gt; 
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
Cool.
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;An Extra Bonus: Spiffing Up a Gadget’s Background&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
We’ll talk more about creating fancy-looking gadgets in future installments of this
series. For now, we thought we’d mention a few simple little techniques you can use
to spiff up your gadgets. For example, suppose you have a graphic that you think will
make a good background for a gadget. In that case, all you have to do is set the &lt;b&gt;background&lt;/b&gt; attribute
of the &amp;lt;BODY&amp;gt; tag of your HTML file. This line of code causes your gadget to
use a file named Background.jpg as the gadget background:
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;body background = "background.jpg"&amp;gt;
&lt;/pre&gt;
&lt;p&gt;
Just make sure that Background.jpg is stored in your gadget folder.
&lt;/p&gt;
&lt;p&gt;
Alternatively, you can create a gadget with a different background color by adding
the &lt;b&gt;bgcolor&lt;/b&gt; parameter to the &amp;lt;BODY&amp;gt; tag. Dying to have a gadget with
a bright red background? Hey, why not?
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;body bgcolor = "red"&amp;gt;
&lt;/pre&gt;
&lt;p&gt;
Finally, you can give your gadget a gradient background by using one of the Microsoft
multimedia Web filters. In this gadget, we’ve modified the &amp;lt;BODY&amp;gt; style in two
ways:
&lt;/p&gt;
&lt;p&gt;
&lt;table border=0 cellspacing=0 cellpadding=0&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td class=listBullet valign=top&gt;
•&lt;/td&gt;
&lt;td class=listItem&gt;
&lt;p&gt;
We’ve set the font to be white, 8-point Arial.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=listBullet valign=top&gt;
•&lt;/td&gt;
&lt;td class=listItem&gt;
&lt;p&gt;
We’ve added a gradient filter.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;p&gt;
Here’s what the code for our modified gadget looks like:
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;html&amp;gt;

&amp;lt;head&amp;gt;
    &amp;lt;title&amp;gt;My Gadget&amp;lt;/title&amp;gt;
    &amp;lt;style&amp;gt;
        body{width:120;height:160;font:8 pt Arial;color:white;
        filter:progid:DXImageTransform.Microsoft.Gradient(GradientType=1, StartColorStr="#000000",
            EndColorStr="#0000FF")}
    &amp;lt;/style&amp;gt;
&amp;lt;/head&amp;gt;

&amp;lt;script language="VBScript"&amp;gt;

    Sub RunSub
        strComputer = "."
        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(".", "root\cimv2")
        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")
        For Each objItem in colItems
            DataArea.InnerHTML = objItem.Caption
        Next
    End Sub

&amp;lt;/script&amp;gt;

&amp;lt;body&amp;gt;
    &amp;lt;input type="button" value="Run" name="run_button" onClick="RunSub"&amp;gt;&amp;lt;P&amp;gt;
    &amp;lt;span id="DataArea"&amp;gt;&amp;lt;/span&amp;gt;
&amp;lt;/body&amp;gt;

&amp;lt;/html&amp;gt;
&lt;/pre&gt;
&lt;p&gt;
And here’s what the gadget itself looks like:
&lt;/p&gt;
&lt;p&gt;
&lt;img border=0 alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/gradient.jpg" width=379 height=252&gt; 
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
It’s not a work of art, but it’s better than just having a plain white box plopped
down in the Sidebar.
&lt;/p&gt;
&lt;p&gt;
&lt;table id=EFHAC class=dataTable cellspacing=0 cellpadding=0&gt;
&lt;thead&gt;
&lt;/thead&gt;
&lt;tbody&gt;
&lt;tr class=record valign=top&gt;
&lt;td style="BORDER-RIGHT: #cccccc 1px solid"&gt;
&lt;p class=lastInCell&gt;
&lt;b&gt;Note&lt;/b&gt;. For more information about using the gradient filter see the &lt;a href="http://www.microsoft.com/technet/scriptcenter/hubs/htas.mspx"&gt;&lt;b&gt;HTA
Developer’s Center&lt;/b&gt;&lt;/a&gt;.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;div class=dataTableBottomMargin&gt;
&lt;/div&gt;
&lt;div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px"&gt;&lt;a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;&lt;img border=0 alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width=7 height=9&gt;&lt;/a&gt;&lt;a class=topOfPage href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;Top
of page&lt;/a&gt;
&lt;/div&gt;
&lt;a name=EWHAC&gt;&lt;/a&gt; 
&lt;h2&gt;Creating an “Auto-Run” Gadget
&lt;/h2&gt;
&lt;p&gt;
Having a gadget display information in the body of the gadget (as opposed to in a
message box) is a nice step forward, and more in tune with the spirit of gadgets.
However, we still have to click a button in order to &lt;i&gt;get&lt;/i&gt; that information.
Surely there must be a way to have that information automatically gathered and displayed
the moment the gadget is loaded.
&lt;/p&gt;
&lt;p&gt;
You bet there is. And stop calling us Shirley.
&lt;/p&gt;
&lt;p&gt;
Here’s a gadget that automatically retrieves and displays the name of the installed
operating system, no button-clicking required:
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;html&amp;gt;

&amp;lt;head&amp;gt;
    &amp;lt;title&amp;gt;My First Gadget&amp;lt;/title&amp;gt;
    &amp;lt;style&amp;gt;
        body{width:120;height:160}
    &amp;lt;/style&amp;gt;
&amp;lt;/head&amp;gt;

&amp;lt;script language="VBScript"&amp;gt;

    Sub Window_OnLoad
        RunSub
    End Sub

    Sub RunSub
        strComputer = "."

        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(strComputer, "root\cimv2")

        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")

        For Each objItem in colItems
            DataArea.InnerHTML = objItem.Caption
        Next
    End Sub

&amp;lt;/script&amp;gt;

&amp;lt;body&amp;gt;
    &amp;lt;span id="DataArea"&amp;gt;&amp;lt;/span&amp;gt;
&amp;lt;/body&amp;gt;

&amp;lt;/html&amp;gt;
&lt;/pre&gt;
&lt;p&gt;
As you can see, this looks very similar to our previous gadget. In fact, there are
only two differences:
&lt;/p&gt;
&lt;p&gt;
&lt;table border=0 cellspacing=0 cellpadding=0&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td class=listBullet valign=top&gt;
•&lt;/td&gt;
&lt;td class=listItem&gt;
&lt;p&gt;
We removed the button from the gadget. That means there’s no longer any need to click
something (for that matter, there’s no longer anything &lt;i&gt;to&lt;/i&gt; click).
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=listBullet valign=top&gt;
•&lt;/td&gt;
&lt;td class=listItem&gt;
&lt;p&gt;
We added a &lt;b&gt;Window_OnLoad&lt;/b&gt; subroutine.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;
&lt;p&gt;
As many of you know, the Window_Onload subroutine – when included in a Web page –
is designed to run any time that Web page is loaded or refreshed. This subroutine
functions exactly the same way when included in a gadget: it automatically runs any
time the gadget is loaded up. That’s how we create an auto-run gadget: we simply create
a subroutine named Window_OnLoad and put the code we want run at load time into that
subroutine.
&lt;/p&gt;
&lt;p&gt;
For this particular gadget our Window_OnLoad subroutine looks like this:
&lt;/p&gt;
&lt;pre class=codeSample&gt;Sub Window_OnLoad
    RunSub
End Sub
&lt;/pre&gt;
&lt;p&gt;
As you can see, all we do in this particular subroutine is call a &lt;i&gt;second&lt;/i&gt; subroutine:
RunSub. We should point out that we don’t have to put our WMI code in a separate subroutine;
we could have put our WMI script in the Window_OnLoad subroutine and directly executed
that code upon startup. So why did we create a superfluous second subroutine? That’s
easy: it makes for a nice transition to our next gadget.
&lt;/p&gt;
&lt;p&gt;
In case you’re wondering, here’s what our “button-less” gadget looks like:
&lt;/p&gt;
&lt;p&gt;
&lt;img border=0 alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/no-button.jpg" width=387 height=246&gt; 
&lt;/p&gt;
&lt;div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px"&gt;&lt;a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;&lt;img border=0 alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width=7 height=9&gt;&lt;/a&gt;&lt;a class=topOfPage href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;Top
of page&lt;/a&gt;
&lt;/div&gt;
&lt;a name=E1IAC&gt;&lt;/a&gt; 
&lt;h2&gt;Creating an “Auto-Refresh” Gadget
&lt;/h2&gt;
&lt;p&gt;
Undoubtedly gadgets will earn their keep in large part by serving as monitoring devices,
dutifully keeping tabs on anything and everything from free disk space to network
connectivity to available memory. Gadgets are perfect for tasks like this: they are
small and unobtrusive, yet gadgets can still display visual cues that provide information
at a glance. Equally important, gadgets can be programmed to take action when specific
conditions arise. By combining small size and graphical capabilities with custom script
code you can create incredibly useful tools for monitoring the health and well-being
of your network.
&lt;/p&gt;
&lt;p&gt;
Of course, the ability to do that hinges on the gadget’s ability to constantly update
its information. It’s important that, at startup, a gadget can ping a server and verify
that server’s availability. However, as a monitoring tool your gadget is of little
use if it can &lt;i&gt;only&lt;/i&gt; ping the server at startup. Instead, the gadget needs to
periodically refresh itself: at regular intervals it needs to retrieve up-to-date
information. In other words, it needs to do something like this:
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;html&amp;gt;

&amp;lt;head&amp;gt;
    &amp;lt;title&amp;gt;My Gadget&amp;lt;/title&amp;gt;
    &amp;lt;style&amp;gt;
        body{width:120;height:40"}
    &amp;lt;/style&amp;gt;
&amp;lt;/head&amp;gt;

&amp;lt;script language="VBScript"&amp;gt;

    Sub Window_Onload
        GetMemory
        iTimerID = window.SetInterval("GetMemory", 10000)
    End Sub

    Sub GetMemory
        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(".", "root\cimv2")
        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")
        For Each objItem in colItems
            DataArea.InnerHTML = objItem.FreePhysicalMemory
        Next
    End Sub

&amp;lt;/script&amp;gt;

&amp;lt;body&amp;gt;
    &amp;lt;span id="DataArea"&amp;gt;&amp;lt;/span&amp;gt;
&amp;lt;/body&amp;gt;

&amp;lt;/html&amp;gt;
&lt;/pre&gt;
&lt;p&gt;
Before we discuss how this script works we should note that this particular script
doesn’t display the name of the operating system installed on the computer; instead,
it displays the amount if available memory on the computer. Why did we suddenly drop
the operating system gadget in favor of an available memory gadget? Well, we’re assuming
that you don’t need to constantly monitor the name if the installed operating system;
its safe to say that the name of the operating system doesn’t change anywhere near
as often as available memory does. We figured that monitoring available memory might
be a bit more realistic than monitoring the name of the installed operating system.
&lt;/p&gt;
&lt;p&gt;
Incidentally, the subroutine for actually determining the current amount of available
memory (a subroutine named GetMemory) looks like this:
&lt;/p&gt;
&lt;pre class=codeSample&gt;Sub GetMemory
    Set objLocator = CreateObject("WbemScripting.SwbemLocator")
    Set objWMIService = objLocator.ConnectServer(".", "root\cimv2")
    Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")
    For Each objItem in colItems
        DataArea.InnerHTML = objItem.FreePhysicalMemory
    Next
End Sub
&lt;/pre&gt;
&lt;p&gt;
What we’re interested in here, however, isn’t the GetMemory subroutine but the Window_OnLoad
subroutine:
&lt;/p&gt;
&lt;pre class=codeSample&gt;Sub Window_Onload
    GetMemory
    iTimerID = window.SetInterval("GetMemory", 10000)
End Sub
&lt;/pre&gt;
&lt;p&gt;
As you can see, we do two things in this subroutine. First, we call the GetMemory
subroutine; we do that to ensure that, upon loading our gadget, the available memory
is immediately displayed in the gadget. The second thing we do is a bit more interesting:
&lt;/p&gt;
&lt;pre class=codeSample&gt;iTimerID = window.SetInterval("GetMemory", 10000)
&lt;/pre&gt;
&lt;p&gt;
With this line of code we’re using the &lt;b&gt;SetInterval&lt;/b&gt; method to create a timer.
What this timer does is cause our gadget to call the GetMemory subroutine every 10
seconds (10,000 milliseconds). This is how we cause the gadget to auto-refresh itself:
every 10 seconds the gadget calls the GetMemory subroutine, which means that every
10 seconds the gadget will use WMI to get the current amount of available memory and
then display that data in the gadget body. If 10 seconds is too long between measurements,
then change the parameter &lt;b&gt;10000&lt;/b&gt; to a smaller number; for example, setting the
parameter to 5000 will cause the gadget to update itself every 5 seconds (5000 milliseconds).
Likewise, change the 10000 to a larger number if you’d prefer to have a longer interval
between measurements.
&lt;/p&gt;
&lt;p&gt;
Here’s our new gadget in action:
&lt;/p&gt;
&lt;p&gt;
&lt;img border=0 alt="Microsoft Gadgets" src="http://img.microsoft.com/library/media/1033/technet/images/scriptcenter/vista/gadgets/memory.jpg" width=405 height=245&gt; 
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
We never said it was a work of art. But now that we understand the basics behind creating
gadgets (particularly gadgets of interest to system administrators) we’re about ready
to start creating works of art. We’ll talk about incorporating graphics into gadgets
soon; in addition, we’ll also explore the Gadget object model and some of the really
cool things you can do with that.
&lt;/p&gt;
&lt;div style="MARGIN-TOP: 3px; MARGIN-BOTTOM: 10px"&gt;&lt;a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;&lt;img border=0 alt="Top of page" src="http://www.microsoft.com/library/gallery/templates/MNP2.Common/images/arrow_px_up.gif" width=7 height=9&gt;&lt;/a&gt;&lt;a class=topOfPage href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx#top"&gt;Top
of page&lt;/a&gt;
&lt;/div&gt;
&lt;a name=EZJAC&gt;&lt;/a&gt; 
&lt;h2&gt;A Preview of Coming Attractions
&lt;/h2&gt;
&lt;p&gt;
In order to give you more of a taste for what gadgets can do, here’s a slightly (with
the emphasis on the word &lt;i&gt;slightly&lt;/i&gt;) more complicated gadget, one that does two
things: it monitors available memory and also displays (in a Web page) more detailed
system information when the &lt;b&gt;Information&lt;/b&gt; button is clicked. Needless to say,
this doesn’t even begin to scratch the surface of what gadgets can do, but it does
give you a better sense for the range of capabilities that can be included in a single
gadget.
&lt;/p&gt;
&lt;p&gt;
You’re on your own to figure out the whys and wherefores of this particular gadget
(we’ve already run out of space for this month) but here’s the code:
&lt;/p&gt;
&lt;pre class=codeSample&gt;&amp;lt;html&amp;gt;

&amp;lt;head&amp;gt;
    &amp;lt;title&amp;gt;My Gadget&amp;lt;/title&amp;gt;
    &amp;lt;style&amp;gt;
        body{width:120;height:80}
    &amp;lt;/style&amp;gt;
&amp;lt;/head&amp;gt;

&amp;lt;script language="VBScript"&amp;gt;

    Sub Window_Onload
        GetMemory
        iTimerID = window.SetInterval("GetMemory", 10000)
    End Sub

    Sub GetMemory
        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(".", "root\cimv2")
        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")
        For Each objItem in colItems
            DataArea.InnerHTML = objItem.FreePhysicalMemory
        Next
    End Sub

    Sub RunSub

        Set objLocator = CreateObject("WbemScripting.SwbemLocator")
        Set objWMIService = objLocator.ConnectServer(".", "root\cimv2")

        Set colItems = objWMIService.ExecQuery("Select * From Win32_ComputerSystem")
        For Each objItem in colItems
            strHTML = "Computer Name: " &amp;amp; objItem.Name &amp;amp; "&amp;lt;br&amp;gt;"
            strHTML = strHTML &amp;amp; "User Name: " &amp;amp; objItem.UserName &amp;amp; "&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;"
        Next

        Set colItems = objWMIService.ExecQuery("Select * From Win32_OperatingSystem")
        For Each objItem in colItems
            strHTML = strHTML &amp;amp; "Operating System: " &amp;amp; objItem.Caption &amp;amp; "&amp;lt;br&amp;gt;"
            strHTML = strHTML &amp;amp; "Service Pack: " &amp;amp; objItem.ServicePackMajorVersion &amp;amp; "&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;"
        Next

        Set colItems = objWMIService.ExecQuery("Select * From Win32_Processor")
        For Each objItem in colItems
            strHTML = strHTML &amp;amp; "Processor: " &amp;amp; objItem.Caption &amp;amp; "&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;"
        Next

        Set colItems = objWMIService.ExecQuery _
            ("Select * From Win32_NetworkAdapterConfiguration Where IPEnabled = True")
        For Each objItem in colItems
            strHTML = strHTML &amp;amp; objItem.Caption &amp;amp; "&amp;lt;br&amp;gt;"
            For Each strAddress in objItem.IPAddress
                strHTML = strHTML &amp;amp; "IP Address: " &amp;amp; strAddress &amp;amp; "&amp;lt;br&amp;gt;"
            Next
        Next

        Set objIE = CreateObject("InternetExplorer.Application")
        objIE.Navigate("about:blank")
        objIE.Toolbar = 0
        objIE.StatusBar = 0
        Set objDoc = objIE.Document.Body
        objDoc.InnerHTML = strHTML
        objIE.Visible = True
    End Sub

&amp;lt;/script&amp;gt;

&amp;lt;body&amp;gt;
    &amp;lt;span id="DataArea"&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;p&amp;gt;
    &amp;lt;input type="button" value="Information" name="run_button" onClick="RunSub"&amp;gt;
&amp;lt;/body&amp;gt;

&amp;lt;/html&amp;gt;
&lt;/pre&gt;&lt;pre class=codeSample&gt;From: (&lt;a href="http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx"&gt;http://www.microsoft.com/technet/scriptcenter/topics/vista/gadgets-pt1.mspx&lt;/a&gt;)&lt;/pre&gt;&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=ca95478c-d70e-4dc0-b726-41a53ff688ef" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,ca95478c-d70e-4dc0-b726-41a53ff688ef.aspx</comments>
      <category>KnowledgeBaseArticles</category>
      <category>Windows 7</category>
    </item>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <body xmlns="http://www.w3.org/1999/xhtml">
        <span id="KonaBody">
          <h4>How To Lock Down Internet Explorer
</h4>
1. Download <a href="NoAccess.rat">this file</a> and save it to your Windows\System32
directory  (usually C:\Windows\System32) 
<p>
2. Launch Internet Explorer if it is not already open. 
</p><p>
3. Click on the "Tools" menu of Internet Explorer. 
</p><p>
4. Select "Internet Options..." 
</p><p>
5. Select the "Content" tab. 
</p><p>
6. Find the "Content Advisor" box (near the top of the window) and click on "Enable..." 
</p><p>
7. <b>If you have ever used Content Advisor before,</b> you will be prompted for your
Content Advisor supervisor password. If not, you will be invited to choose one, and
to supply a hint to help you remember it. 
</p><div class="inote">If you have lost your supervisor password, you will need to delete
it so that you can set up a new one. See the excellent <a href="http://www.pchell.com/">PC
Hell</a> article, <a href="http://www.pchell.com/support/contentadvisor.shtml">How
to Remove Content Advisor Password in Internet Explorer</a>. 
</div>
  
<p>
8. You will see a message informing you that "Content Advisor has been turned on."
Click OK. 
</p><p>
9. Click on "Settings" in the "Content Advisor" box. 
</p><p>
10. Click on the "General" tab. 
</p><p>
11. Make sure "Users can see sites that have no rating" is <b>not</b> checked. Leave
"Supervisor can type a password to allow users to view restricted content" checked.
Trust me here: you will need to make exceptions and add new allowed sites, and you
won't want to come all the way into "Internet Options" just to do that. Things come
up. 
</p><p>
12. Click on "Rating Systems..." in the "Rating <font style="POSITION: static; FONT-FAMILY: Helvetica,Verdana,sans-serif; COLOR: green !important; FONT-SIZE: 16px; FONT-WEIGHT: 400" color="green"><span style="POSITION: static; FONT-FAMILY: Helvetica,Verdana,sans-serif; COLOR: green !important; FONT-SIZE: 16px; FONT-WEIGHT: 400" class="kLink">systems</span></font>"
box. 
</p><p>
13. If you see any Rating Systems listed, select each in turn and click the "Remove"
button. You are doing this so that we can set up our special "fake" rating service
that doesn't rate any sites. You can add other rating services back later if you change
your mind about using this method. 
</p><p>
14. Click the "Add" button. When the list of files appears, select NoAccess. If you
do not see it, you probably didn't save NoAccess.dat to the right place in step 1.
Go back and correct that. 
</p><p>
15. You will see NoAccess in the list of rating systems. 
</p><p>
16. Click "OK" to close the "Rating Systems" dialog. 
</p><p>
17. Click on the "Approved Sites" tab in Content Advisor. Type in the name of a site
you DO want to allow users to access, such as: 
</p><p>
www.google.com
</p><p>
Then click "Always." You don't need the "Never" button as all other sites are already
forbidden. You can use the "Remove" button if you add the wrong site by mistake. 
</p><p>
18. Repeat step 17 for as many sites as you wish. You can add more sites later, here
in the Content Advisor or via the dialog box that <a style="POSITION: static; TEXT-DECORATION: underline !important" id="KonaLink5" class="kLink" href="http://www.boutell.com/newfaq/browser/restrictie.html#" target="undefined"><font style="POSITION: static; FONT-FAMILY: Helvetica,Verdana,sans-serif; COLOR: green !important; FONT-SIZE: 16px; FONT-WEIGHT: 400" color="green"><span style="POSITION: static; FONT-FAMILY: Helvetica,Verdana,sans-serif; COLOR: green !important; FONT-SIZE: 16px; FONT-WEIGHT: 400" class="kLink">pops </span><span style="POSITION: static; FONT-FAMILY: Helvetica,Verdana,sans-serif; COLOR: green !important; FONT-SIZE: 16px; FONT-WEIGHT: 400" class="kLink">up</span></font></a> when
a user tries to access an unapproved site (only with your password, of course). 
</p><p>
19. Click "OK" again to dismiss "Internet Options." 
</p></span>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=9a47dfcc-5144-45f6-ba6f-337235f373b8" />
      </body>
      <title>Restricting Website Access in Internet Explorer</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,9a47dfcc-5144-45f6-ba6f-337235f373b8.aspx</guid>
      <link>http://blog.freedriversite.com/2009/02/04/RestrictingWebsiteAccessInInternetExplorer.aspx</link>
      <pubDate>Wed, 04 Feb 2009 04:42:31 GMT</pubDate>
      <description>&lt;span id=KonaBody&gt; 
&lt;h4&gt;How To Lock Down Internet Explorer
&lt;/h4&gt;
1. Download &lt;a href="NoAccess.rat"&gt;this file&lt;/a&gt; and save it to your Windows\System32
directory&amp;nbsp; (usually C:\Windows\System32) 
&lt;p&gt;
2. Launch Internet Explorer if it is not already open. 
&lt;/p&gt;
&lt;p&gt;
3. Click on the "Tools" menu of Internet Explorer. 
&lt;/p&gt;
&lt;p&gt;
4. Select "Internet Options..." 
&lt;/p&gt;
&lt;p&gt;
5. Select the "Content" tab. 
&lt;/p&gt;
&lt;p&gt;
6. Find the "Content Advisor" box (near the top of the window) and click on "Enable..." 
&lt;/p&gt;
&lt;p&gt;
7. &lt;b&gt;If you have ever used Content Advisor before,&lt;/b&gt; you will be prompted for your
Content Advisor supervisor password. If not, you will be invited to choose one, and
to supply a hint to help you remember it. 
&lt;/p&gt;
&lt;div class=inote&gt;If you have lost your supervisor password, you will need to delete
it so that you can set up a new one. See the excellent &lt;a href="http://www.pchell.com/"&gt;PC
Hell&lt;/a&gt; article, &lt;a href="http://www.pchell.com/support/contentadvisor.shtml"&gt;How
to Remove Content Advisor Password in Internet Explorer&lt;/a&gt;. 
&lt;/div&gt;
&amp;nbsp; 
&lt;p&gt;
8. You will see a message informing you that "Content Advisor has been turned on."
Click OK. 
&lt;/p&gt;
&lt;p&gt;
9. Click on "Settings" in the "Content Advisor" box. 
&lt;/p&gt;
&lt;p&gt;
10. Click on the "General" tab. 
&lt;/p&gt;
&lt;p&gt;
11. Make sure "Users can see sites that have no rating" is &lt;b&gt;not&lt;/b&gt; checked. Leave
"Supervisor can type a password to allow users to view restricted content" checked.
Trust me here: you will need to make exceptions and add new allowed sites, and you
won't want to come all the way into "Internet Options" just to do that. Things come
up. 
&lt;/p&gt;
&lt;p&gt;
12. Click on "Rating Systems..." in the "Rating &lt;font style="POSITION: static; FONT-FAMILY: Helvetica,Verdana,sans-serif; COLOR: green !important; FONT-SIZE: 16px; FONT-WEIGHT: 400" color=green&gt;&lt;span style="POSITION: static; FONT-FAMILY: Helvetica,Verdana,sans-serif; COLOR: green !important; FONT-SIZE: 16px; FONT-WEIGHT: 400" class=kLink&gt;systems&lt;/span&gt;&lt;/font&gt;"
box. 
&lt;/p&gt;
&lt;p&gt;
13. If you see any Rating Systems listed, select each in turn and click the "Remove"
button. You are doing this so that we can set up our special "fake" rating service
that doesn't rate any sites. You can add other rating services back later if you change
your mind about using this method. 
&lt;/p&gt;
&lt;p&gt;
14. Click the "Add" button. When the list of files appears, select NoAccess. If you
do not see it, you probably didn't save NoAccess.dat to the right place in step 1.
Go back and correct that. 
&lt;/p&gt;
&lt;p&gt;
15. You will see NoAccess in the list of rating systems. 
&lt;/p&gt;
&lt;p&gt;
16. Click "OK" to close the "Rating Systems" dialog. 
&lt;/p&gt;
&lt;p&gt;
17. Click on the "Approved Sites" tab in Content Advisor. Type in the name of a site
you DO want to allow users to access, such as: 
&lt;/p&gt;
&lt;p&gt;
www.google.com
&lt;/p&gt;
&lt;p&gt;
Then click "Always." You don't need the "Never" button as all other sites are already
forbidden. You can use the "Remove" button if you add the wrong site by mistake. 
&lt;/p&gt;
&lt;p&gt;
18. Repeat step 17 for as many sites as you wish. You can add more sites later, here
in the Content Advisor or via the dialog box that &lt;a style="POSITION: static; TEXT-DECORATION: underline !important" id=KonaLink5 class=kLink href="http://www.boutell.com/newfaq/browser/restrictie.html#" target=undefined&gt;&lt;font style="POSITION: static; FONT-FAMILY: Helvetica,Verdana,sans-serif; COLOR: green !important; FONT-SIZE: 16px; FONT-WEIGHT: 400" color=green&gt;&lt;span style="POSITION: static; FONT-FAMILY: Helvetica,Verdana,sans-serif; COLOR: green !important; FONT-SIZE: 16px; FONT-WEIGHT: 400" class=kLink&gt;pops &lt;/span&gt;&lt;span style="POSITION: static; FONT-FAMILY: Helvetica,Verdana,sans-serif; COLOR: green !important; FONT-SIZE: 16px; FONT-WEIGHT: 400" class=kLink&gt;up&lt;/span&gt;&lt;/font&gt;&lt;/a&gt; when
a user tries to access an unapproved site (only with your password, of course). 
&lt;/p&gt;
&lt;p&gt;
19. Click "OK" again to dismiss "Internet Options." 
&lt;/span&gt;&gt;
&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=9a47dfcc-5144-45f6-ba6f-337235f373b8" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,9a47dfcc-5144-45f6-ba6f-337235f373b8.aspx</comments>
      <category>KnowledgeBaseArticles</category>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <slash:comments>3</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p align="center">
          <u>
            <b>You receive the message "error 1324 the path contains an invalid character"
when installing software</b>
          </u>
        </p>
        <tr>
          <td>
            <p align="center">
Also applies to "error 1324 the path my pictures contains an invalid character"
</p>
          </td>
        </tr>
        <tr>
          <td>
  
<p align="center">
If you are receiving this message then the default shell folder structure on your
computer is probably corrupt.  
</p><p align="center">
Run <a href="FixDefaultShellFolders.reg">this file</a> to reset the default shell
folders in the current user profile.
</p></td>
        </tr>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=faa327f5-8f13-45f8-b9d7-c664a65d4fe9" />
      </body>
      <title>You receive the message "error 1324 the path contains an invalid character" when installing software</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,faa327f5-8f13-45f8-b9d7-c664a65d4fe9.aspx</guid>
      <link>http://blog.freedriversite.com/2009/01/29/YouReceiveTheMessageError1324ThePathContainsAnInvalidCharacterWhenInstallingSoftware.aspx</link>
      <pubDate>Thu, 29 Jan 2009 04:41:04 GMT</pubDate>
      <description>&lt;p align=center&gt;
&lt;u&gt;&lt;b&gt;You receive the message "error 1324 the path contains an invalid character"
when installing software&lt;/b&gt;&lt;/u&gt;&gt;
&gt;
&lt;tr&gt;
&lt;td&gt;
&lt;p align=center&gt;
Also applies to "error 1324 the path my pictures contains an invalid character"
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td&gt;
&amp;nbsp; 
&lt;p align=center&gt;
If you are receiving this message then the default shell folder structure on your
computer is probably corrupt.&amp;nbsp; 
&lt;p align=center&gt;
Run &lt;a href="FixDefaultShellFolders.reg"&gt;this file&lt;/a&gt; to reset the default shell
folders in the current user profile.
&lt;/td&gt;
&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=faa327f5-8f13-45f8-b9d7-c664a65d4fe9" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,faa327f5-8f13-45f8-b9d7-c664a65d4fe9.aspx</comments>
      <category>KnowledgeBaseArticles</category>
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      <pingback:server>http://blog.freedriversite.com/pingback.aspx</pingback:server>
      <pingback:target>http://blog.freedriversite.com/PermaLink,guid,8afb2677-f4df-458c-82a1-2ecf9c0c3ac3.aspx</pingback:target>
      <dc:creator>FreeDriverSiteAdmin</dc:creator>
      <wfw:comment>http://blog.freedriversite.com/CommentView,guid,8afb2677-f4df-458c-82a1-2ecf9c0c3ac3.aspx</wfw:comment>
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      <slash:comments>3</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <div id="MainContent">
          <div id="post-10" class="Article">
            <div class="ArticleContent">SBS POP3 Connector Polling Interval<br /><br />
The minimum level you can set through the GUI is 15 minutes.<br />
This is how you can change this through a registry setting: ScheduleAccelerator.<br />
Remember, this connector is only available for a Small Business Server !<br /><br /><br /><br />
1. Locate and then click the following registry subkey: 
<br />
"HKEY_LOCAL_MACHINE/SOFTWARE/<wbr />Microsoft/SmallBusinessServer/<wbr />Network/POP3
Connector" 
<br /><br />
2. On the "Edit" menu, point to "New", and then click "DWORD Value". 
<br /><br />
3. Type "ScheduleAccelerator" (without the quotation marks) as the entry name, and
then press ENTER. 
<br /><br />
5. On the "Edit" menu, click "Modify". 
<br /><br />
6. In the "Value data" box, type the value that you want, and then click "OK". To
determine the polling interval, the value that is configured on the "Scheduling" tab
in the GUI is divided by the value that you type for the ScheduleAccelerator entry. 
<br /><br />
For example, if a 15 minute interval is specified in the GUI and you set the value
of the ScheduleAccelerator entry to 3, the connector will poll ever five minutes. 
<br /><br />
7. Quit Registry Editor 
</div>
          </div>
        </div>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=8afb2677-f4df-458c-82a1-2ecf9c0c3ac3" />
      </body>
      <title>Set Exchange Small Business Server POP3 Polling Interval</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,8afb2677-f4df-458c-82a1-2ecf9c0c3ac3.aspx</guid>
      <link>http://blog.freedriversite.com/2008/12/09/SetExchangeSmallBusinessServerPOP3PollingInterval.aspx</link>
      <pubDate>Tue, 09 Dec 2008 06:21:55 GMT</pubDate>
      <description>&lt;div id=MainContent&gt;
&lt;div id=post-10 class=Article&gt;
&lt;div class=ArticleContent&gt;SBS POP3 Connector Polling Interval&lt;br&gt;
&lt;br&gt;
The minimum level you can set through the GUI is 15 minutes.&lt;br&gt;
This is how you can change this through a registry setting: ScheduleAccelerator.&lt;br&gt;
Remember, this connector is only available for a Small Business Server !&lt;br&gt;
&lt;br&gt;
&lt;br&gt;
&lt;br&gt;
1. Locate and then click the following registry subkey: 
&lt;br&gt;
"HKEY_LOCAL_MACHINE/SOFTWARE/&lt;wbr&gt;Microsoft/SmallBusinessServer/&lt;wbr&gt;Network/POP3
Connector" 
&lt;br&gt;
&lt;br&gt;
2. On the "Edit" menu, point to "New", and then click "DWORD Value". 
&lt;br&gt;
&lt;br&gt;
3. Type "ScheduleAccelerator" (without the quotation marks) as the entry name, and
then press ENTER. 
&lt;br&gt;
&lt;br&gt;
5. On the "Edit" menu, click "Modify". 
&lt;br&gt;
&lt;br&gt;
6. In the "Value data" box, type the value that you want, and then click "OK". To
determine the polling interval, the value that is configured on the "Scheduling" tab
in the GUI is divided by the value that you type for the ScheduleAccelerator entry. 
&lt;br&gt;
&lt;br&gt;
For example, if a 15 minute interval is specified in the GUI and you set the value
of the ScheduleAccelerator entry to 3, the connector will poll ever five minutes. 
&lt;br&gt;
&lt;br&gt;
7. Quit Registry Editor 
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=8afb2677-f4df-458c-82a1-2ecf9c0c3ac3" /&gt;</description>
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      <pingback:server>http://blog.freedriversite.com/pingback.aspx</pingback:server>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <slash:comments>2</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">1) Open Regedit 
<p>
2) Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\<wbr />INTEL\LANDesk\VirusProtect6\<wbr />CurrentVersion\Administrator
Only\Security\
</p><p>
3) Find the key "useVPuninstallpassword" and change its value from 1 to 0<br />
       <br />
4) Close the registry and retry the uninstall
</p><img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=6261a938-ade9-4121-9a99-b55d3b1afd58" /></body>
      <title>Force Symantec AntiVirus to Uninstall even if password is not available</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,6261a938-ade9-4121-9a99-b55d3b1afd58.aspx</guid>
      <link>http://blog.freedriversite.com/2008/11/20/ForceSymantecAntiVirusToUninstallEvenIfPasswordIsNotAvailable.aspx</link>
      <pubDate>Thu, 20 Nov 2008 06:21:20 GMT</pubDate>
      <description>1) Open Regedit 
&lt;p&gt;
2) Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\&lt;wbr&gt;INTEL\LANDesk\VirusProtect6\&lt;wbr&gt;CurrentVersion\Administrator
Only\Security\
&lt;/p&gt;
&lt;p&gt;
3) Find the key "useVPuninstallpassword" and change its value from 1 to 0&lt;br&gt;
&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;br&gt;
4) Close the registry and retry the uninstall&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=6261a938-ade9-4121-9a99-b55d3b1afd58" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,6261a938-ade9-4121-9a99-b55d3b1afd58.aspx</comments>
      <category>KnowledgeBaseArticles</category>
    </item>
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      <pingback:server>http://blog.freedriversite.com/pingback.aspx</pingback:server>
      <pingback:target>http://blog.freedriversite.com/PermaLink,guid,31ae2ea3-b110-4d4b-a638-9f499441404d.aspx</pingback:target>
      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <slash:comments>2</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <div class="ArticleContent">
          <p align="center">
Create a shortcut to the application using the "Run-As" command:
</p>
          <p align="center">
Target=%windir%\System32\runas.exe /u:ENTER DOMAIN USERNAME HERE (ie: domain\user)
"<a href="file:///C:/Program%20Files/Microsoft%20VMRCplus/vmrcplus.exe">C:\Program
Files\Microsoft VMRCplus\vmrcplus.exe</a>"
</p>
          <p align="center">
When you launch the ShortCut, you will be asked for Domain Authentication in a DOS
window.
</p>
        </div>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=31ae2ea3-b110-4d4b-a638-9f499441404d" />
      </body>
      <title>VRMC-Plus - Access is Denied when Trying to connect to Server from Non-Domain Computer</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,31ae2ea3-b110-4d4b-a638-9f499441404d.aspx</guid>
      <link>http://blog.freedriversite.com/2008/10/02/VRMCPlusAccessIsDeniedWhenTryingToConnectToServerFromNonDomainComputer.aspx</link>
      <pubDate>Thu, 02 Oct 2008 06:20:44 GMT</pubDate>
      <description>&lt;div class=ArticleContent&gt;
&lt;p align=center&gt;
Create a shortcut to the application using the "Run-As" command:
&lt;/p&gt;
&lt;p align=center&gt;
Target=%windir%\System32\runas.exe /u:ENTER DOMAIN USERNAME HERE (ie: domain\user)
"&lt;a href="file:///C:/Program%20Files/Microsoft%20VMRCplus/vmrcplus.exe"&gt;C:\Program
Files\Microsoft VMRCplus\vmrcplus.exe&lt;/a&gt;"
&lt;/p&gt;
&lt;p align=center&gt;
When you launch the ShortCut, you will be asked for Domain Authentication in a DOS
window.
&lt;/p&gt;
&lt;/div&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=31ae2ea3-b110-4d4b-a638-9f499441404d" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,31ae2ea3-b110-4d4b-a638-9f499441404d.aspx</comments>
      <category>KnowledgeBaseArticles</category>
    </item>
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      <pingback:server>http://blog.freedriversite.com/pingback.aspx</pingback:server>
      <pingback:target>http://blog.freedriversite.com/PermaLink,guid,8e8c8942-9035-4937-8773-ac29410a4263.aspx</pingback:target>
      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <slash:comments>2</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <u>
          <strong>Unregister XP Antivirus 2008
DLL Files:</strong>
        </u>
        <br />
shlwapi.dll<br />
wininet.dll 
<p>
(to Unregister DLLs, goto CMD prompt and type "<strong style="FONT-WEIGHT: 400">regsvr32
/u filename.dll" where filename.dll is the dll you want to unregister)</strong></p><p><u><strong>Stop XP Antivirus 2008 Processes:</strong></u><br />
XPAntivirus.exe<br />
XPAntivirusUpdate.exe<br />
xpa.exe<br />
xpa2008.exe
</p><p><u><strong>Find and Delete these XP Antivirus 2008:</strong></u><br />
xpa.exe<br />
xpa2008.exe<br />
XPAntivirus.exe<br />
XPAntivirusUpdate.exe<br />
shlwapi.dll<br />
wininet.dll<br />
XP antivirus<br />
XPAntivirus.lnk<br />
Uninstall XPAntivirus.lnk<br />
XPAntivirus on the Web.lnk<br />
XPAntivirus.url<br />
XP Antivirus 2008.lnk<br />
Uninstall XP Antivirus 2008.lnk
</p><p><strong><u>Remove XP Antivirus 2008 Registry Values:<br /></u></strong>HKEY_USERS\Software\XP antivirus
</p><img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=8e8c8942-9035-4937-8773-ac29410a4263" /></body>
      <title>Removing XP AntiVirus 2008</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,8e8c8942-9035-4937-8773-ac29410a4263.aspx</guid>
      <link>http://blog.freedriversite.com/2008/08/23/RemovingXPAntiVirus2008.aspx</link>
      <pubDate>Sat, 23 Aug 2008 04:45:45 GMT</pubDate>
      <description>&lt;u&gt;&lt;strong&gt;Unregister XP Antivirus 2008 DLL Files:&lt;/strong&gt;&lt;/u&gt;
&lt;br&gt;
shlwapi.dll&lt;br&gt;
wininet.dll 
&lt;p&gt;
(to Unregister DLLs, goto CMD prompt and type "&lt;strong style="FONT-WEIGHT: 400"&gt;regsvr32
/u filename.dll" where filename.dll is the dll you want to unregister)&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;u&gt;&lt;strong&gt;Stop XP Antivirus 2008 Processes:&lt;/strong&gt; &lt;/u&gt;
&lt;br&gt;
XPAntivirus.exe&lt;br&gt;
XPAntivirusUpdate.exe&lt;br&gt;
xpa.exe&lt;br&gt;
xpa2008.exe
&lt;/p&gt;
&lt;p&gt;
&lt;u&gt;&lt;strong&gt;Find and Delete these XP Antivirus 2008:&lt;/strong&gt;&lt;/u&gt;
&lt;br&gt;
xpa.exe&lt;br&gt;
xpa2008.exe&lt;br&gt;
XPAntivirus.exe&lt;br&gt;
XPAntivirusUpdate.exe&lt;br&gt;
shlwapi.dll&lt;br&gt;
wininet.dll&lt;br&gt;
XP antivirus&lt;br&gt;
XPAntivirus.lnk&lt;br&gt;
Uninstall XPAntivirus.lnk&lt;br&gt;
XPAntivirus on the Web.lnk&lt;br&gt;
XPAntivirus.url&lt;br&gt;
XP Antivirus 2008.lnk&lt;br&gt;
Uninstall XP Antivirus 2008.lnk
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;&lt;u&gt;Remove XP Antivirus 2008 Registry Values:&lt;br&gt;
&lt;/u&gt;&lt;/strong&gt;HKEY_USERS\Software\XP antivirus&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=8e8c8942-9035-4937-8773-ac29410a4263" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,8e8c8942-9035-4937-8773-ac29410a4263.aspx</comments>
      <category>KnowledgeBaseArticles</category>
    </item>
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                                      <p align="left">
Additionally, you can set a registry key to configure the automatic retry interval
in this scenario.  Follow these instructions using regedit: 
</p>
                                      <ol>
                                        <li>
Open a registry editor, such as Regedit.exe or Regedt32.exe.</li>
                                        <li>
Navigate to: <b>HKLM\System\CurrentControlSet\Services\SMTPSvc</b>.</li>
                                        <li>
Right-click <b>SMTPSvc</b> and select <b>New</b> | <b>Key</b>.</li>
                                        <li>
Name the new key <b>Queuing</b>.</li>
                                        <li>
Right-click <b>Queuing</b> and select <b>New</b> | <b>DWORD Value</b>.</li>
                                        <li>
Name the new DWORD value <b>GlitchRetrySeconds</b>.</li>
                                        <li>
Double-click <b>GlitchRetrySeconds</b> to edit its value data.</li>
                                        <li>
Change the <b>Base</b> to <b>Decimal</b>.</li>
                                        <li>
In the <b>Value data</b> field, enter the number of seconds that Exchange Server 2003
should wait before attempting to resend a message.</li>
                                        <li>
Click <b>OK</b> to save the change, and then close the Registry Editor.</li>
                                        <li>
Restart the Simple Mail Transfer Protocol (SMTP) service for the change to take effect.</li>
                                      </ol>
                                    </div>
                                  </div>
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      <title>Exchange Server has messages hung in queue - Greylist problem</title>
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      <link>http://blog.freedriversite.com/2008/08/21/ExchangeServerHasMessagesHungInQueueGreylistProblem.aspx</link>
      <pubDate>Thu, 21 Aug 2008 06:19:51 GMT</pubDate>
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&lt;div id=contents&gt;
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&lt;div style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; DISPLAY: block; BORDER-TOP: medium none; BORDER-RIGHT: medium none" class=MTPS_CollapsibleSection&gt;
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&lt;p align=left&gt;
Additionally, you can set a registry key to configure the automatic retry interval
in this scenario.&amp;nbsp; Follow these instructions using regedit: 
&lt;ol&gt;
&lt;li&gt;
Open a registry editor, such as Regedit.exe or Regedt32.exe.&lt;/li&gt;
&lt;li&gt;
Navigate to: &lt;b&gt;HKLM\System\CurrentControlSet\Services\SMTPSvc&lt;/b&gt;.&lt;/li&gt;
&lt;li&gt;
Right-click &lt;b&gt;SMTPSvc&lt;/b&gt; and select &lt;b&gt;New&lt;/b&gt; | &lt;b&gt;Key&lt;/b&gt;.&lt;/li&gt;
&lt;li&gt;
Name the new key &lt;b&gt;Queuing&lt;/b&gt;.&lt;/li&gt;
&lt;li&gt;
Right-click &lt;b&gt;Queuing&lt;/b&gt; and select &lt;b&gt;New&lt;/b&gt; | &lt;b&gt;DWORD Value&lt;/b&gt;.&lt;/li&gt;
&lt;li&gt;
Name the new DWORD value &lt;b&gt;GlitchRetrySeconds&lt;/b&gt;.&lt;/li&gt;
&lt;li&gt;
Double-click &lt;b&gt;GlitchRetrySeconds&lt;/b&gt; to edit its value data.&lt;/li&gt;
&lt;li&gt;
Change the &lt;b&gt;Base&lt;/b&gt; to &lt;b&gt;Decimal&lt;/b&gt;.&lt;/li&gt;
&lt;li&gt;
In the &lt;b&gt;Value data&lt;/b&gt; field, enter the number of seconds that Exchange Server 2003
should wait before attempting to resend a message.&lt;/li&gt;
&lt;li&gt;
Click &lt;b&gt;OK&lt;/b&gt; to save the change, and then close the Registry Editor.&lt;/li&gt;
&lt;li&gt;
Restart the Simple Mail Transfer Protocol (SMTP) service for the change to take effect.&lt;/li&gt;
&lt;/ol&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
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          <p align="center">
This handy tool will remove .NET installations and allow you to reinstall.  Fixes
a lot of problems with .NET, especially 2.0.
</p>
        </div>
        <div>
        </div>
        <div>
        </div>
        <tr>
          <td>
            <p align="center">
              <a href="dotnetfx_cleanup_tool.zip">Click Here to Download</a>
            </p>
          </td>
        </tr>
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      <title>Tool to Cleanup .NET installations</title>
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      <pubDate>Thu, 21 Aug 2008 04:48:23 GMT</pubDate>
      <description>&lt;div class=ArticleContent&gt;
&lt;p align=center&gt;
This handy tool will remove .NET installations and allow you to reinstall.&amp;nbsp; Fixes
a lot of problems with .NET, especially 2.0.
&lt;/p&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;/div&gt;
&gt;
&gt;
&lt;tr&gt;
&lt;td&gt;
&lt;p align=center&gt;
&lt;a href="dotnetfx_cleanup_tool.zip"&gt;Click Here to Download&lt;/a&gt;
&lt;/td&gt;
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            <div id="post-380" class="entry">
              <u>
                <strong>Stop VirusRemover2008 Processes:</strong>
              </u>
              <br />
VirusRemover2008.exe 
<p><u><strong>Find and Delete these VirusRemover2008 Files:</strong></u><br /><br />
%UserProfile%\Desktop\Viruses.bdt<br />
%UserProfile%\Desktop\VirusRemover2008.lnk<br />
c:\Program Files\VirusRemover2008<br />
c:\Program Files\VirusRemover2008\Viruses.bdt<br />
c:\Program Files\VirusRemover2008\VRM2008.exe<br />
c:\Documents and Settings\All Users\Start Menu\Programs\VirusRemover2008<br />
c:\Documents and Settings\All Users\Start Menu\Programs\VirusRemover2008\VirusRemover2008.lnk<br />
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\VirusRemover2008.lnk<br />
%UserProfile%\Application Data\Mozilla\Firefox\Profiles\s1jqw0bz.default\cookies.sqlite
</p><p><strong><u>Remove VirusRemover2008 Registry Values:<br /></u></strong><br />
5222008A-DD62-49c7-A735-7BD18ECC7350<br />
HKEY_CURRENT_USER\Software\VirusRemover2008
</p></div>
          </div>
        </div>
 
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      <title>Removing Virus Remover 2008</title>
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      <link>http://blog.freedriversite.com/2008/07/17/RemovingVirusRemover2008.aspx</link>
      <pubDate>Thu, 17 Jul 2008 06:12:18 GMT</pubDate>
      <description>&lt;div id=container&gt;
&lt;div id=primary-content&gt;
&lt;div id=post-380 class=entry&gt;&lt;u&gt;&lt;strong&gt;Stop VirusRemover2008 Processes:&lt;/strong&gt; &lt;/u&gt;
&lt;br&gt;
VirusRemover2008.exe 
&lt;p&gt;
&lt;u&gt;&lt;strong&gt;Find and Delete these VirusRemover2008 Files:&lt;/strong&gt;&lt;/u&gt;
&lt;br&gt;
&lt;br&gt;
%UserProfile%\Desktop\Viruses.bdt&lt;br&gt;
%UserProfile%\Desktop\VirusRemover2008.lnk&lt;br&gt;
c:\Program Files\VirusRemover2008&lt;br&gt;
c:\Program Files\VirusRemover2008\Viruses.bdt&lt;br&gt;
c:\Program Files\VirusRemover2008\VRM2008.exe&lt;br&gt;
c:\Documents and Settings\All Users\Start Menu\Programs\VirusRemover2008&lt;br&gt;
c:\Documents and Settings\All Users\Start Menu\Programs\VirusRemover2008\VirusRemover2008.lnk&lt;br&gt;
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\VirusRemover2008.lnk&lt;br&gt;
%UserProfile%\Application Data\Mozilla\Firefox\Profiles\s1jqw0bz.default\cookies.sqlite
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;&lt;u&gt;Remove VirusRemover2008 Registry Values:&lt;br&gt;
&lt;/u&gt;&lt;/strong&gt;
&lt;br&gt;
5222008A-DD62-49c7-A735-7BD18ECC7350&lt;br&gt;
HKEY_CURRENT_USER\Software\VirusRemover2008
&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
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      <body xmlns="http://www.w3.org/1999/xhtml">Before trying to do the commands below,
this infection adds a lot of policies (taskmanager disabled, registry editor disabled
etc..) and also made some modifications in the startmenu.<br /><br />
To fix this, download <a style="COLOR: #b3daff" href="VArestorepolicies.zip">this
zipfile</a> to your desktop. 
<p><br /><span style="FONT-WEIGHT: bold">Unzip</span> it. Then <span style="FONT-WEIGHT: bold">RIGHTCLICK</span> the <span style="FONT-WEIGHT: bold">VArestorepolicies.inf</span> and
select to <span style="FONT-WEIGHT: bold">Install</span> from the Context menu.<br /><br />
Then, log off or reboot to apply the changes.<br /><br />
Note: Above will set the display in the Startmenu to Windows default. This in case
you have modified this previously and already "disabled" some StartMenu items there.<br />
It will also delete some policies which you *may have set yourself previously.
</p><p>
You might notice the words VIRUS ALERT! beside the System clock after being infected
with one of the Zlob-Media Codec infections.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" style="COLOR: #b3daff" href="systemclock.jpg"><img style="BORDER-BOTTOM: #191919 1px solid; TEXT-ALIGN: center; BORDER-LEFT: #191919 1px solid; PADDING-BOTTOM: 4px; MARGIN: 0px auto 10px; PADDING-LEFT: 4px; PADDING-RIGHT: 4px; DISPLAY: block; BORDER-TOP: #191919 1px solid; CURSOR: hand; BORDER-RIGHT: #191919 1px solid; PADDING-TOP: 4px" id="BLOGGER_PHOTO_ID_5205108624055897298" border="0" alt="" src="http://bp1.blogger.com/_AiLE2bg2NHM/SDxCtzosjNI/AAAAAAAAAjE/JlxVdy3Fx8Y/s320/va1.jpg" /></a><br /><br />
It's also displayed under the ProductID in your System Properties &gt; General:<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" style="COLOR: #b3daff" href="systemproperties.jpg"><img style="BORDER-BOTTOM: #191919 1px solid; TEXT-ALIGN: center; BORDER-LEFT: #191919 1px solid; PADDING-BOTTOM: 4px; MARGIN: 0px auto 10px; PADDING-LEFT: 4px; PADDING-RIGHT: 4px; DISPLAY: block; BORDER-TOP: #191919 1px solid; CURSOR: hand; BORDER-RIGHT: #191919 1px solid; PADDING-TOP: 4px" id="BLOGGER_PHOTO_ID_5205109694135191234" border="0" alt="" src="http://bp0.blogger.com/_AiLE2bg2NHM/SDxDsF_exsI/AAAAAAAAAjM/BRQTlBBQAN8/s320/va2.jpg" /></a><br /><br />
In the Registry, the following values are affected and replaced with VIRUS ALERT!<br /><br /><span style="FONT-STYLE: italic">[HKEY_CURRENT_USER\Control Panel\International]<br />
"sTimeFormat"="h:mm: VIRUS ALERT!"</span><br /><br />
Which explains the VIRUS ALERT! words in the clock.<br /><br /><span style="FONT-STYLE: italic">[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion]<br />
"ProductId"="VIRUS ALERT!"</span><br /><br />
Which explains the VIRUS ALERT! in the System Properties.<br /><br />
In both cases, on every computer, above default values are different, because for
the clock settings, it depends what the Regional Settings are.<br />
To restore the VIRUS ALERT! in the clock settings, Go to start &gt; run and type: <span style="FONT-WEIGHT: bold">intl.cpl</span><br />
Hit enter<br />
This opens the Regional Settings properties.<br />
Under the tab Regional Options &gt; standards and formats, from the dropdown list,
re-select <span style="FONT-WEIGHT: bold">your region</span> again. 
<br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" style="COLOR: #b3daff" href="regionsettings.jpg"><img style="BORDER-BOTTOM: #191919 1px solid; TEXT-ALIGN: center; BORDER-LEFT: #191919 1px solid; PADDING-BOTTOM: 4px; MARGIN: 0px auto 10px; PADDING-LEFT: 4px; PADDING-RIGHT: 4px; DISPLAY: block; BORDER-TOP: #191919 1px solid; CURSOR: hand; BORDER-RIGHT: #191919 1px solid; PADDING-TOP: 4px" id="BLOGGER_PHOTO_ID_5205113285801590258" border="0" alt="" src="http://bp0.blogger.com/_AiLE2bg2NHM/SDxG9J_evfI/AAAAAAAAAjU/LNA2M5-Lhbk/s320/va3.jpg" /></a><br />
In my case it is set to English (United States), but in your case, it may be different
ofcourse.<br />
By default the correct region should already be displayed there, but you have to re-select
it, or select another Region first and then select your Region again &gt; click apply
and OK. This will reset the default data in the Registry for the sTimeFormat, so the
VIRUS ALERT! should be gone.<br />
(in some cases, you need to log off in order to make the changes)<br />
(Extra note: In case you're having problems with above instructions, see the latest
part of this post how to restore the policies first.)<br /><br />
For the ProductID - this is somewhat more advanced since every ProductID is different.<br />
You need to restore that value in the Registry again with your ProductID. The ProductID
will be a 20 long string of numbers and is used when you call Microsoft for support.
It may also affect Windows XP Validation, an error in System tray with "Unable to
complete genuine Windows validation" and/or you *may receive the error: "0x80080201
Cannot detect product ID (PID)"<br /><br />
The ProductID that was modified here is under the:<br /><span style="FONT-STYLE: italic">[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion]<br />
"ProductId"="XXXX-XXX-XXXXXXX-XXXXX"</span><br /><br />
Note, this is not your Product Key used to install Windows!<br /><br />
To retrieve your Product ID and restore it for above key/value, you can find it under
next value in the registry as well:<br /><br /><span style="FONT-STYLE: italic">[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion]<br />
"ProductId"="XXXX-XXX-XXXXXXX-XXXXX"</span><br /><br />
If you're not familiar with the registry, I suggest you use the <a style="COLOR: #b3daff" href="http://go.microsoft.com/fwlink/?linkid=52012" target="_blank">Microsoft
Genuine Advantage Diagnostic (MGADIAG) tool</a> instead to retrieve your Product ID.<br /><br />
Run MGADiag.exe, click Continue and you'll find your Product ID under the Windows
Tab.<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" style="COLOR: #b3daff" href="ms-gen-adv-diag-tool.jpg"><img style="BORDER-BOTTOM: #191919 1px solid; TEXT-ALIGN: center; BORDER-LEFT: #191919 1px solid; PADDING-BOTTOM: 4px; MARGIN: 0px auto 10px; PADDING-LEFT: 4px; PADDING-RIGHT: 4px; DISPLAY: block; BORDER-TOP: #191919 1px solid; CURSOR: hand; BORDER-RIGHT: #191919 1px solid; PADDING-TOP: 4px" id="BLOGGER_PHOTO_ID_5205118076361578962" border="0" alt="" src="http://bp1.blogger.com/_AiLE2bg2NHM/SDxLUAN_GdI/AAAAAAAAAjc/XDtX8pNulsg/s320/va6.jpg" /></a><br /><br />
There you can find your Product ID.<br />
Now you have to restore that value in the registry again.<br />
To do this, go to start &gt; run and type: <span style="FONT-WEIGHT: bold">regedit</span><br />
This will open your Registry Editor.<br />
(Extra note: In case you're having problems with above instructions, see the latest
part of this post how to restore the policies first.)<br /><br />
Now browse to the following key by expanding the folders (keys)<br />
HKEY_LOCAL_MACHINE &gt; SOFTWARE &gt; Microsoft &gt; Windows NT &gt; CurrentVersion<br />
On the right, you should find: <span style="FONT-WEIGHT: bold">ProductId</span><br />
In your case, you'll see VIRUS ALERT! next to it.<br />
Doubleclick the value to open it and edit the string as you see in the screenshot
below:<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" style="COLOR: #b3daff" href="productID.jpg"><img style="BORDER-BOTTOM: #191919 1px solid; TEXT-ALIGN: center; BORDER-LEFT: #191919 1px solid; PADDING-BOTTOM: 4px; MARGIN: 0px auto 10px; PADDING-LEFT: 4px; PADDING-RIGHT: 4px; DISPLAY: block; BORDER-TOP: #191919 1px solid; CURSOR: hand; BORDER-RIGHT: #191919 1px solid; PADDING-TOP: 4px" id="BLOGGER_PHOTO_ID_5205119287377365986" border="0" alt="" src="http://bp0.blogger.com/_AiLE2bg2NHM/SDxMafmpi-I/AAAAAAAAAjk/9bkhrr5Pe5U/s320/va5.jpg" /></a><br /><br />
Where you see VIRUS ALERT! in the "edit string Window", delete the VIRUS ALERT! in
there and replace it with your Product ID key you retrieved previously: XXXX-XXX-XXXXXXX-XXXXX<br />
The X stands for random numbers/letters<br />
Click the OK button after you edited the ProductID value in the Edit string Window
to apply the changes. 
<br /><br />
Note2: Above instructions only remove the VIRUS ALERT! in the clock and System properties
and the restrictive policies+registry modifications being set. This doesn't clean
the infection itself if still present. As long as the infection is still present and
active, it will replace above values (with VIRUS ALERT!)+policies again.<br />
 
</p><img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=f396c882-a6a0-4d61-bcb8-05c482178f05" /></body>
      <title>Resolving the problems caused by VirusAlert! in the System Tray</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,f396c882-a6a0-4d61-bcb8-05c482178f05.aspx</guid>
      <link>http://blog.freedriversite.com/2008/07/17/ResolvingTheProblemsCausedByVirusAlertInTheSystemTray.aspx</link>
      <pubDate>Thu, 17 Jul 2008 06:11:41 GMT</pubDate>
      <description>Before trying to do the commands below, this infection adds a lot of policies (taskmanager disabled, registry editor disabled etc..) and also made some modifications in the startmenu.&lt;br&gt;
&lt;br&gt;
To fix this, download &lt;a style="COLOR: #b3daff" href="VArestorepolicies.zip"&gt;this
zipfile&lt;/a&gt; to your desktop. 
&lt;p&gt;
&lt;br&gt;
&lt;span style="FONT-WEIGHT: bold"&gt;Unzip&lt;/span&gt; it. Then &lt;span style="FONT-WEIGHT: bold"&gt;RIGHTCLICK&lt;/span&gt; the &lt;span style="FONT-WEIGHT: bold"&gt;VArestorepolicies.inf&lt;/span&gt; and
select to &lt;span style="FONT-WEIGHT: bold"&gt;Install&lt;/span&gt; from the Context menu.&lt;br&gt;
&lt;br&gt;
Then, log off or reboot to apply the changes.&lt;br&gt;
&lt;br&gt;
Note: Above will set the display in the Startmenu to Windows default. This in case
you have modified this previously and already "disabled" some StartMenu items there.&lt;br&gt;
It will also delete some policies which you *may have set yourself previously.
&lt;/p&gt;
&lt;p&gt;
You might notice the words VIRUS ALERT! beside the System clock after being infected
with one of the Zlob-Media Codec infections.&lt;br&gt;
&lt;br&gt;
&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" style="COLOR: #b3daff" href="systemclock.jpg"&gt;&lt;img style="BORDER-BOTTOM: #191919 1px solid; TEXT-ALIGN: center; BORDER-LEFT: #191919 1px solid; PADDING-BOTTOM: 4px; MARGIN: 0px auto 10px; PADDING-LEFT: 4px; PADDING-RIGHT: 4px; DISPLAY: block; BORDER-TOP: #191919 1px solid; CURSOR: hand; BORDER-RIGHT: #191919 1px solid; PADDING-TOP: 4px" id=BLOGGER_PHOTO_ID_5205108624055897298 border=0 alt="" src="http://bp1.blogger.com/_AiLE2bg2NHM/SDxCtzosjNI/AAAAAAAAAjE/JlxVdy3Fx8Y/s320/va1.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
&lt;br&gt;
It's also displayed under the ProductID in your System Properties &amp;gt; General:&lt;br&gt;
&lt;br&gt;
&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" style="COLOR: #b3daff" href="systemproperties.jpg"&gt;&lt;img style="BORDER-BOTTOM: #191919 1px solid; TEXT-ALIGN: center; BORDER-LEFT: #191919 1px solid; PADDING-BOTTOM: 4px; MARGIN: 0px auto 10px; PADDING-LEFT: 4px; PADDING-RIGHT: 4px; DISPLAY: block; BORDER-TOP: #191919 1px solid; CURSOR: hand; BORDER-RIGHT: #191919 1px solid; PADDING-TOP: 4px" id=BLOGGER_PHOTO_ID_5205109694135191234 border=0 alt="" src="http://bp0.blogger.com/_AiLE2bg2NHM/SDxDsF_exsI/AAAAAAAAAjM/BRQTlBBQAN8/s320/va2.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
&lt;br&gt;
In the Registry, the following values are affected and replaced with VIRUS ALERT!&lt;br&gt;
&lt;br&gt;
&lt;span style="FONT-STYLE: italic"&gt;[HKEY_CURRENT_USER\Control Panel\International]&lt;br&gt;
"sTimeFormat"="h:mm: VIRUS ALERT!"&lt;/span&gt;
&lt;br&gt;
&lt;br&gt;
Which explains the VIRUS ALERT! words in the clock.&lt;br&gt;
&lt;br&gt;
&lt;span style="FONT-STYLE: italic"&gt;[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion]&lt;br&gt;
"ProductId"="VIRUS ALERT!"&lt;/span&gt;
&lt;br&gt;
&lt;br&gt;
Which explains the VIRUS ALERT! in the System Properties.&lt;br&gt;
&lt;br&gt;
In both cases, on every computer, above default values are different, because for
the clock settings, it depends what the Regional Settings are.&lt;br&gt;
To restore the VIRUS ALERT! in the clock settings, Go to start &amp;gt; run and type: &lt;span style="FONT-WEIGHT: bold"&gt;intl.cpl&lt;/span&gt; 
&lt;br&gt;
Hit enter&lt;br&gt;
This opens the Regional Settings properties.&lt;br&gt;
Under the tab Regional Options &amp;gt; standards and formats, from the dropdown list,
re-select &lt;span style="FONT-WEIGHT: bold"&gt;your region&lt;/span&gt; again. 
&lt;br&gt;
&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" style="COLOR: #b3daff" href="regionsettings.jpg"&gt;&lt;img style="BORDER-BOTTOM: #191919 1px solid; TEXT-ALIGN: center; BORDER-LEFT: #191919 1px solid; PADDING-BOTTOM: 4px; MARGIN: 0px auto 10px; PADDING-LEFT: 4px; PADDING-RIGHT: 4px; DISPLAY: block; BORDER-TOP: #191919 1px solid; CURSOR: hand; BORDER-RIGHT: #191919 1px solid; PADDING-TOP: 4px" id=BLOGGER_PHOTO_ID_5205113285801590258 border=0 alt="" src="http://bp0.blogger.com/_AiLE2bg2NHM/SDxG9J_evfI/AAAAAAAAAjU/LNA2M5-Lhbk/s320/va3.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
In my case it is set to English (United States), but in your case, it may be different
ofcourse.&lt;br&gt;
By default the correct region should already be displayed there, but you have to re-select
it, or select another Region first and then select your Region again &amp;gt; click apply
and OK. This will reset the default data in the Registry for the sTimeFormat, so the
VIRUS ALERT! should be gone.&lt;br&gt;
(in some cases, you need to log off in order to make the changes)&lt;br&gt;
(Extra note: In case you're having problems with above instructions, see the latest
part of this post how to restore the policies first.)&lt;br&gt;
&lt;br&gt;
For the ProductID - this is somewhat more advanced since every ProductID is different.&lt;br&gt;
You need to restore that value in the Registry again with your ProductID. The ProductID
will be a 20 long string of numbers and is used when you call Microsoft for support.
It may also affect Windows XP Validation, an error in System tray with "Unable to
complete genuine Windows validation" and/or you *may receive the error: "0x80080201
Cannot detect product ID (PID)"&lt;br&gt;
&lt;br&gt;
The ProductID that was modified here is under the:&lt;br&gt;
&lt;span style="FONT-STYLE: italic"&gt;[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion]&lt;br&gt;
"ProductId"="XXXX-XXX-XXXXXXX-XXXXX"&lt;/span&gt;
&lt;br&gt;
&lt;br&gt;
Note, this is not your Product Key used to install Windows!&lt;br&gt;
&lt;br&gt;
To retrieve your Product ID and restore it for above key/value, you can find it under
next value in the registry as well:&lt;br&gt;
&lt;br&gt;
&lt;span style="FONT-STYLE: italic"&gt;[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion]&lt;br&gt;
"ProductId"="XXXX-XXX-XXXXXXX-XXXXX"&lt;/span&gt;
&lt;br&gt;
&lt;br&gt;
If you're not familiar with the registry, I suggest you use the &lt;a style="COLOR: #b3daff" href="http://go.microsoft.com/fwlink/?linkid=52012" target=_blank&gt;Microsoft
Genuine Advantage Diagnostic (MGADIAG) tool&lt;/a&gt; instead to retrieve your Product ID.&lt;br&gt;
&lt;br&gt;
Run MGADiag.exe, click Continue and you'll find your Product ID under the Windows
Tab.&lt;br&gt;
&lt;br&gt;
&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" style="COLOR: #b3daff" href="ms-gen-adv-diag-tool.jpg"&gt;&lt;img style="BORDER-BOTTOM: #191919 1px solid; TEXT-ALIGN: center; BORDER-LEFT: #191919 1px solid; PADDING-BOTTOM: 4px; MARGIN: 0px auto 10px; PADDING-LEFT: 4px; PADDING-RIGHT: 4px; DISPLAY: block; BORDER-TOP: #191919 1px solid; CURSOR: hand; BORDER-RIGHT: #191919 1px solid; PADDING-TOP: 4px" id=BLOGGER_PHOTO_ID_5205118076361578962 border=0 alt="" src="http://bp1.blogger.com/_AiLE2bg2NHM/SDxLUAN_GdI/AAAAAAAAAjc/XDtX8pNulsg/s320/va6.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
&lt;br&gt;
There you can find your Product ID.&lt;br&gt;
Now you have to restore that value in the registry again.&lt;br&gt;
To do this, go to start &amp;gt; run and type: &lt;span style="FONT-WEIGHT: bold"&gt;regedit&lt;/span&gt;
&lt;br&gt;
This will open your Registry Editor.&lt;br&gt;
(Extra note: In case you're having problems with above instructions, see the latest
part of this post how to restore the policies first.)&lt;br&gt;
&lt;br&gt;
Now browse to the following key by expanding the folders (keys)&lt;br&gt;
HKEY_LOCAL_MACHINE &amp;gt; SOFTWARE &amp;gt; Microsoft &amp;gt; Windows NT &amp;gt; CurrentVersion&lt;br&gt;
On the right, you should find: &lt;span style="FONT-WEIGHT: bold"&gt;ProductId&lt;/span&gt;
&lt;br&gt;
In your case, you'll see VIRUS ALERT! next to it.&lt;br&gt;
Doubleclick the value to open it and edit the string as you see in the screenshot
below:&lt;br&gt;
&lt;br&gt;
&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" style="COLOR: #b3daff" href="productID.jpg"&gt;&lt;img style="BORDER-BOTTOM: #191919 1px solid; TEXT-ALIGN: center; BORDER-LEFT: #191919 1px solid; PADDING-BOTTOM: 4px; MARGIN: 0px auto 10px; PADDING-LEFT: 4px; PADDING-RIGHT: 4px; DISPLAY: block; BORDER-TOP: #191919 1px solid; CURSOR: hand; BORDER-RIGHT: #191919 1px solid; PADDING-TOP: 4px" id=BLOGGER_PHOTO_ID_5205119287377365986 border=0 alt="" src="http://bp0.blogger.com/_AiLE2bg2NHM/SDxMafmpi-I/AAAAAAAAAjk/9bkhrr5Pe5U/s320/va5.jpg"&gt;&lt;/a&gt;
&lt;br&gt;
&lt;br&gt;
Where you see VIRUS ALERT! in the "edit string Window", delete the VIRUS ALERT! in
there and replace it with your Product ID key you retrieved previously: XXXX-XXX-XXXXXXX-XXXXX&lt;br&gt;
The X stands for random numbers/letters&lt;br&gt;
Click the OK button after you edited the ProductID value in the Edit string Window
to apply the changes. 
&lt;br&gt;
&lt;br&gt;
Note2: Above instructions only remove the VIRUS ALERT! in the clock and System properties
and the restrictive policies+registry modifications being set. This doesn't clean
the infection itself if still present. As long as the infection is still present and
active, it will replace above values (with VIRUS ALERT!)+policies again.&lt;br&gt;
&amp;nbsp;&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=f396c882-a6a0-4d61-bcb8-05c482178f05" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,f396c882-a6a0-4d61-bcb8-05c482178f05.aspx</comments>
      <category>KnowledgeBaseArticles</category>
    </item>
    <item>
      <trackback:ping>http://blog.freedriversite.com/Trackback.aspx?guid=f00d5d00-b6a7-4837-a4f2-0420c5dfa79c</trackback:ping>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
      <wfw:comment>http://blog.freedriversite.com/CommentView,guid,f00d5d00-b6a7-4837-a4f2-0420c5dfa79c.aspx</wfw:comment>
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      <slash:comments>1</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
Dial-A-Fix - download this program to fix common Windows Update errors and MSI installer
errors. 
</p>
        <p>
          <a href="http://freedriversite.com/dasblog/content/binary/Dial-a-fix-v0.60.0.24.zip">Dial-a-fix-v0.60.0.24.zip
(328.12 KB)</a>
        </p>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=f00d5d00-b6a7-4837-a4f2-0420c5dfa79c" />
      </body>
      <title>Windows Update Fails with Various Errors</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,f00d5d00-b6a7-4837-a4f2-0420c5dfa79c.aspx</guid>
      <link>http://blog.freedriversite.com/2008/07/12/WindowsUpdateFailsWithVariousErrors.aspx</link>
      <pubDate>Sat, 12 Jul 2008 06:08:45 GMT</pubDate>
      <description>&lt;p&gt;
Dial-A-Fix - download this program to fix common Windows Update errors and MSI installer
errors. 
&lt;/p&gt;
&lt;p&gt;
&lt;a href="http://freedriversite.com/dasblog/content/binary/Dial-a-fix-v0.60.0.24.zip"&gt;Dial-a-fix-v0.60.0.24.zip
(328.12 KB)&lt;/a&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=f00d5d00-b6a7-4837-a4f2-0420c5dfa79c" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,f00d5d00-b6a7-4837-a4f2-0420c5dfa79c.aspx</comments>
      <category>KnowledgeBaseArticles</category>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <body xmlns="http://www.w3.org/1999/xhtml">
        <div class="ArticleContent">
          <blockquote>
            <p>
Check to see if update KB946983 is installed. There is a common issue with this patch
that causes problems similar to what you are describing.  
</p>
            <p>
In Add/Remove programs, make sure the "show updates" box is ticked, and look for Security
Update for Outlook 2007 (KB946983) (usually under Microsoft Office 2007. Remove it
and try again.
</p>
          </blockquote>
        </div>
        <div>
        </div>
        <div>
        </div>
        <tr>
          <td>
            <p>
 
</p>
          </td>
        </tr>
        <tr>
          <td height="20">
            <p align="center">
I have noticed this patch causing a problem with new user profile setup.  Remove
the patch, setup the user and Outlook, then re-apply the patch and it should work
fine from there.
</p>
          </td>
        </tr>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=55407581-57c5-4614-89a7-556a44f349fa" />
      </body>
      <title>Outlook 2007 hangs or will not close - Locks up in Security Center</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,55407581-57c5-4614-89a7-556a44f349fa.aspx</guid>
      <link>http://blog.freedriversite.com/2008/07/12/Outlook2007HangsOrWillNotCloseLocksUpInSecurityCenter.aspx</link>
      <pubDate>Sat, 12 Jul 2008 06:08:12 GMT</pubDate>
      <description>&lt;div class=ArticleContent&gt;
&lt;blockquote&gt; 
&lt;p&gt;
Check to see if update KB946983 is installed. There is a common issue with this patch
that causes problems similar to what you are describing. &amp;nbsp;
&lt;/p&gt;
&lt;p&gt;
In Add/Remove programs, make sure the "show updates" box is ticked, and look for Security
Update for Outlook 2007 (KB946983) (usually under Microsoft Office 2007. Remove it
and try again.
&lt;/p&gt;
&lt;/blockquote&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;/div&gt;
&gt;
&gt;
&lt;tr&gt;
&lt;td&gt;
&lt;p&gt;
&amp;nbsp;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td height="20"&gt;
&lt;p align=center&gt;
I have noticed this patch causing a problem with new user profile setup.&amp;nbsp; Remove
the patch, setup the user and Outlook, then re-apply the patch and it should work
fine from there.
&lt;/td&gt;
&gt;
&lt;img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=55407581-57c5-4614-89a7-556a44f349fa" /&gt;</description>
      <comments>http://blog.freedriversite.com/CommentView,guid,55407581-57c5-4614-89a7-556a44f349fa.aspx</comments>
      <category>KnowledgeBaseArticles</category>
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      <dc:creator>FreeDriverSiteAdmin</dc:creator>
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      <body xmlns="http://www.w3.org/1999/xhtml">
        <div id="MainContent">
          <div id="post-10" class="Article">
            <div class="ArticleContent">
              <blockquote>
                <p>
                  <em style="FONT-STYLE: normal">1) Go into the CMD prompt.<br />
2) Then type cd \windows\inf and make sure we are in that directory.<br />
3) Then type ren oem*.inf oem*.old, it will go back to the command prompt and may
give an error (Do not worry about it)<br />
4) Then type ren oem*.pnf oem*.old1, it will go back to the command prompt and may
give an error (Do not worry about it)<br />
5) Then goto start - run - type c:\windows\inf and you will see the files in the folder.<br />
6) Then find the file by name INFCACHE.1 and take a backup of it to desktop (by copying
it to desktop) and delete the INFCACHE.1 from c:\windows\inf.<br />
7) Close all windows and reboot the computer to safe mode and start the installation
of SP2</em>
                </p>
              </blockquote>
            </div>
          </div>
        </div>
        <img width="0" height="0" src="http://blog.freedriversite.com/aggbug.ashx?id=532e90b2-3beb-4de7-8d6f-564fab475cdb" />
      </body>
      <title>Windows XP Service Pack 2 (SP2) hangs on 'Checking Product Key'</title>
      <guid isPermaLink="false">http://blog.freedriversite.com/PermaLink,guid,532e90b2-3beb-4de7-8d6f-564fab475cdb.aspx</guid>
      <link>http://blog.freedriversite.com/2008/07/12/WindowsXPServicePack2SP2HangsOnCheckingProductKey.aspx</link>
      <pubDate>Sat, 12 Jul 2008 06:07:25 GMT</pubDate>
      <description>&lt;div id=MainContent&gt;
&lt;div id=post-10 class=Article&gt;
&lt;div class=ArticleContent&gt;
&lt;blockquote&gt; 
&lt;p&gt;
&lt;em style="FONT-STYLE: normal"&gt;1) Go into the CMD prompt.&lt;br&gt;
2) Then type cd \windows\inf and make sure we are in that directory.&lt;br&gt;
3) Then type ren oem*.inf oem*.old, it will go back to the command prompt and may
give an error (Do not worry about it)&lt;br&gt;
4) Then type ren oem*.pnf oem*.old1, it will go back to the command prompt and may
give an error (Do not worry about it)&lt;br&gt;
5) Then goto start - run - type c:\windows\inf and you will see the files in the folder.&lt;br&gt;
6) Then find the file by name INFCACHE.1 and take a backup of it to desktop (by copying
it to desktop) and delete the INFCACHE.1 from c:\windows\inf.&lt;br&gt;
7) Close all windows and reboot the computer to safe mode and start the installation
of SP2&lt;/em&gt;
&lt;/p&gt;
&lt;/blockquote&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&gt;
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I recently had an encounter with Quickbooks PRO 2008 running on Windows Vista Service
Pack 1.  My laptop locked up with Quickbooks open and when I restarted, I could
no longer access my company data file.  When I opened Quickbooks, it acted like
it was opening and then gave a Windows error message that "Quickbooks has stopped
working" and gave me the option to send the report to Microsoft and options to either
close or close and restart Quickbooks.  I searched and searched for a solution
to no avail.  Intuit's site had one article that basically said "we know of this
problem but have no solution."  I cleared the last company file from the registry
and was able to open Quickbooks and create a new file without problem which isolated
the problem to the company data file.  After searching all over for a solution
I remembered I had a dual-boot of XP on my laptop with Quickbooks 2008 installed. 
I booted to XP, opened Quickbooks and the company file opened without error. 
I closed the file and then booted back to Vista, opened Quickbooks, and the file opened
fine!  It appears that when the company file was not properly closed, it caused
an un-resolved problem with Quickbooks on Vista; once I opened the file on another
instance of Quickbooks and closed it properly, the problem in Vista went away.
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In my opinion, just another example of the flakiness of the Vista operating system
and the lack of industry support to resolve the issues.
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      <title>Quickbooks 2008 will not open company file on Vista SP1</title>
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      <link>http://blog.freedriversite.com/2008/07/09/Quickbooks2008WillNotOpenCompanyFileOnVistaSP1.aspx</link>
      <pubDate>Wed, 09 Jul 2008 06:06:35 GMT</pubDate>
      <description>&lt;p align=center&gt;
I recently had an encounter with Quickbooks PRO 2008 running on Windows Vista Service
Pack 1.&amp;nbsp; My laptop locked up with Quickbooks open and when I restarted, I could
no longer access my company data file.&amp;nbsp; When I opened Quickbooks, it acted like
it was opening and then gave a Windows error message that "Quickbooks has stopped
working" and gave me the option to send the report to Microsoft and options to either
close or close and restart Quickbooks.&amp;nbsp; I searched and searched for a solution
to no avail.&amp;nbsp; Intuit's site had one article that basically said "we know of this
problem but have no solution."&amp;nbsp; I cleared the last company file from the registry
and was able to open Quickbooks and create a new file without problem which isolated
the problem to the company data file.&amp;nbsp; After searching all over for a solution
I remembered I had a dual-boot of XP on my laptop with Quickbooks 2008 installed.&amp;nbsp;
I booted to XP, opened Quickbooks and the company file opened without error.&amp;nbsp;
I closed the file and then booted back to Vista, opened Quickbooks, and the file opened
fine!&amp;nbsp; It appears that when the company file was not properly closed, it caused
an un-resolved problem with Quickbooks on Vista; once I opened the file on another
instance of Quickbooks and closed it properly, the problem in Vista went away.
&lt;/p&gt;
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In my opinion, just another example of the flakiness of the Vista operating system
and the lack of industry support to resolve the issues.
&lt;/td&gt;
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