FreeDriverSiteBlog - Outlook 2007 hangs or will not close

Saturday, July 12, 2008

Outlook 2007 hangs or will not close - Locks up in Security Center

Check to see if update KB946983 is installed. There is a common issue with this patch that causes problems similar to what you are describing.

In Add/Remove programs, make sure the "show updates" box is ticked, and look for Security Update for Outlook 2007 (KB946983) (usually under Microsoft Office 2007. Remove it and try again.

I have noticed this patch causing a problem with new user profile setup. Remove the patch, setup the user and Outlook, then re-apply the patch and it should work fine from there.

Saturday, July 12, 2008 12:08:12 AM (Central Standard Time, UTC-06:00) | Comments [1] | KnowledgeBaseArticles

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